HC-One in Angus | 6 Care Homes

Review of
Lunan Court Care Home
from S U (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My father received the very best, kind, sympathetic care during the five months he resided at Lunan Court prior to his passing in August 2025.
Staff were friendly, sympathetic to his needs and very caring. The weekend nurse was outstanding. Importantly the caring attitude extended to my mother during

her visits. Being able to visit at any time was vital. Visiting during meal times allowed a more individual family time and the quiet room was a red bonus for us.

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Review of
Ballumbie Court Care Home
from Bethany R (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

We're always treated very well at Ballumbie Court Care home when we visit my dad. My disabled mother is allowed to use the list. We are offered drinks and snacks if available. My dad is always looked after and staff are willing to let us know how he's getting on. We have been able to plant some nice

flowers in the garden for the residents to enjoy. My dad is happy to socialise with the staff and they are very kind to him. He was given a lovely fidget vest as he likes to use his hands a lot. Dad is in a very good mood at the time of writing this and has been given a nice haircut. Staff look after the sweeties we bring him and pass them out to him.

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Review of
Ballumbie Court Care Home
from Sandra R (Wife of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

My Husband is very happy in this carehome. Every time I visit him, he is always laughing and very cheerful. He is kept spotlessly clean - both himself and his clothes. All the staff at Ballumbie are welcoming and very approachable if you have any questions or concerns regarding your resident, I am happy

to leave my husband here for all the care he needs.

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Review of
Ballumbie Court Care Home
from Hazel W (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

Your staff are a credit to you. Polite and very friendly. Food looks excellent - my husband really enjoys being here which obviously pleases me very much. I've enjoyed making drawing etc. with my husband, and he & I enjoy the entertainment. He had a super birthday and made to feel very special and the

home made cake was delicious

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Review of
Balcarres Care Home
from A M (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Our mother has recently moved into Balcarres Care Home. We have been extremely impressed by the care and kindness of the staff during the move and settling in period. The quality of care and support provided is everything we as a family could wish for. She is thriving in the environment and happy in

her new home.

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Review of
Cairnie Lodge Care Centre
from Ann W (Wife of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

We have been welcomed and reassured that nothing is too much trouble. All staff are cheerfully patient with my husband who has complex needs. Suggestions are discussed and where possible ideas are accommodated. My questions are answered in full. A care home is not the best place to be but if necessary

this one is recommended.

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Review of
Finavon Court Care Home
from David M (Father of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

Since her mum died, and my daughter living in Finavon Court Care Home, I as a single father, have no worries about her welfare. The staff are wonderful.

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Review of
Balcarres Care Home
from K S (Son-in-law of Resident) published on 22 July 2025 Submitted via Postal Card • Report

Overall Experience

From first walking into the establishment the atmosphere is second to none, warm friendly & welcoming, staff are always around and always happy to help with a smile, lovely grounds well maintained & a nice clean environment, always lots going on my relative has had a wonderful experience. I would highly

recomend Balcarres as a top place to live.

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Review of
Balcarres Care Home
from Ann P (Sister of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

My brother is very happy at Balcarres and the care he receives is excellent.

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Review of
Ballumbie Court Care Home
from Stella L (Sister of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

Visited my brother today at Balumbie as soon as I walked in I could hear cries of desperation, my brother has been non verbal for a few years (doesn't even make a noise) so I I was shocked to see it was him, his head face & neck were torn to pieces with him scratching, everyone seemed to be oblivious

to this apart from one old man who was a patient, he was shouting , "help him , he doesn't like it", so can someone explain to me how an old man who presumably has dementia noticed my brother's distress but no one else did, I had to advise staff to get a doctor, they told me he had been like that for a month, he had an exfoliant & shampoo that they had been using but very obviously not working, the village idiot would have noticed!!! when your brother is looking into your eyes & begging for help it's the most heartbreaking thing you can ever imagine, they finally got a steroid cream to hopefully calm the itching, when are we going to. Stop these kind of things happening!!!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ballumbie Court Care Home

Dear Stella, Thank you for taking the time to leave us a review, we are very sorry that you did not have a positive experience when you visited your brother. You raising these concerns help us to identify how we can learn from the issues you raised to ensure this is not repeated in the future. Thank you so much for taking the time to meet with the management team and I hope following this you are reassured of the actions we have identified to support the outcomes for your brother.

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Review of
Balcarres Care Home
from T B (Nephew of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

Excellent, great staff, clean surroundings, beautiful garden.

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Review of
Ballumbie Court Care Home
from Jane A (Daughter of Resident) published on 4 July 2025 Submitted via Postal Card • Report

Overall Experience

Great care provided to Mum with regular support and communication from all staff. Huge thanks for the recent special birthday afternoon tea prepared with balloons and cake provided. Cannot fault this excellent service.

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Review of
Lunan Court Care Home
from Ewan C (Son of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

My experience at Lunan Court is so much better than the other home by mum was in.

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Review of
Finavon Court Care Home
from Moira B (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

My dad was only a resident for a short period of time. From our first visit I knew we had made the right choice of home.the staff are so lovely and welcoming. Nothing was too much of an inconvenience for them. My dad was well looked after can't thank them enough for that. Sadly my dad's health deteriorated

rapidly. In his final days they where very supportive to myself and my mum we stayed over and they where always coming and asking if we needed any food or drink. Sometimes a cuddle. From the bottom of my heart. Thank you once again for the care you all gave my dad in his final stage of his life. Will be forever grateful.

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Review of
Ballumbie Court Care Home
from Michael P (Son-in-law of Resident) published on 20 June 2025 Submitted via Postal Card • Report

Overall Experience

Since my mother in law has been a resident in Ballumbie Court I have not only seen a significant change in her for the better, but as a family too, we feel the care given to her and overall experience from all the staff, that it is another level of care that we, as a family tried so hard for her. So

as heartbreaking as it was, to find experienced care, we as a family know we made the right decision to expert staff, a lovely home, always go over and above.

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Review of
Cairnie Lodge Care Centre
from Gillian C (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report

Overall Experience

Mum spent almost 7 months in the dementia unit at Cairnie Lodge Care home, and the family were happy to see mum settled in so well from the first day she arrived there. She loved all the staff and the staff loved mum. She was content and we knew she had all the support and nursing care she would need.

She was very well cared for as she deteriorated and lost her mobility, and all the time the staff were very compassionate and cared for mum with such dignity. To that first chatty smiling hello as you opened the door and to all staff who kept the family fully informed of mum's welfare and cared for her, what a difference this made to our first time experience of a care home. We would not hesitate to recommend Cairnie Lodge Care Home. Thank you

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Review of
Ballumbie Court Care Home
from S J (Son-in-law of Resident) published on 6 June 2025 Submitted via Postal Card • Report

Overall Experience

All staff are excellent, they are professional, courteous, caring and provide the best care. The care home delivers an outstanding service from the facilities, meals, activities both at the home and on trips, rooms and welcomeness of the place. Everyone is approachable, understanding and willing to

answer any queries. Overall value for money for everything they do.

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Review of
Finavon Court Care Home
from George W (Son of Resident) published on 27 May 2025 Submitted via Postal Card • Report

Overall Experience

My mum was in the care home from her being 98 to 100 years old. She received the best of care. I had no concerns over how she was looked after as all the staff were so good and caring. Everyone she had helping with her final years were wonderful.

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Review of
Ballumbie Court Care Home
from Bryan D (Son-in-law of Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

Ballumbie Care Home offers an excellent care and attention to patients. They provide activities for patients.

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Review of
Finavon Court Care Home
from Pam I (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card • Report

Overall Experience

From our initial meeting with the care manager at our dad's assessment we have had a great experience with all of the administrative and care/nursing staff they have always given us a warm welcome, any information or advice we needed. Our dad felt happy in Finavon Court and appreciate all of the kindness

he received. I can't praise the home enough, for looking after our dad in his final months. Thank you.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Angus (6)

HC-One Reviews in Angus (450)

Lunan Court Care Home

Ballumbie Court Care Home

Ballumbie Court Care Home

Ballumbie Court Care Home

Balcarres Care Home

Cairnie Lodge Care Centre

Finavon Court Care Home

Balcarres Care Home

Balcarres Care Home

Ballumbie Court Care Home

Balcarres Care Home

Ballumbie Court Care Home

Lunan Court Care Home

Finavon Court Care Home

Ballumbie Court Care Home

Cairnie Lodge Care Centre

Ballumbie Court Care Home

Finavon Court Care Home

Ballumbie Court Care Home

Finavon Court Care Home

Awards / Recognitions (6)

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