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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Northumberland for HC-One are showing below.

View the details of all 279 locations (with 25501 reviews) owned by HC-One

HC-One Locations in Northumberland (4)

 
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4 Care Homes owned by HC-One in Northumberland
Hartford Court Care Home

Cumbrian Road, Cramlington NE23 1DA 

9.9 111 reviews
"Every time we have visited the staff are pleasant, friendly and helpful. The resident is always very smartly turned out. The building is…"   Read all 111 reviews
Location Type Care Home

Hartford Court Care Home, located in the heart of Cramlington, provides personalised residential and residential dementia care to older people. A carefully designed and homely setting, Hartford Court offers a lovely and welcoming environment for… Read more about Hartford Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 68 Rooms from £1,208 / week
Acomb Court Care Home

Maidens Walk, Hexham NE46 1EN 

9.7 97 reviews
"Mum arrived very thin and run-down. She is now looking and feeling a lot stronger and more able to engage with us all. She had a wonderful…"   Read all 97 reviews
Location Type Care Home

An attractive and welcoming home, Acomb Court Care Home, situated in the centre of the historic town in Hexham, offers a choice of sitting rooms, dining areas and quiet spaces. Residents may also enjoy spending time in the beauty salon, while the large,… Read more about Acomb Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 76 Rooms from £1,057 / week
Ashington Grange Care Home

Moorhouse Lane, Ashington NE63 9LJ 

9.6 89 reviews
"Mum came to Ashlington Grange Care Home in March following a continued health care review release from a stroke unit. Mum had amazing care…"   Read all 89 reviews
Location Type Care Home

Boasting a homely and welcoming environment, Ashington Grange Care Home, located in the peaceful town of Ashington, provides personalised residential, nursing and dementia care to older people. Inside, residents benefit from the choice of four sitting… Read more about Ashington Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 59 Rooms from £1,010 / week
Foxton Court Care Home

Loansdean, Morpeth NE61 2BT 

9.6 82 reviews
"My father has been looked after very well. He spends most of his days in bed, but he is comfortable, well fed and kept clean. All his needs…"   Read all 82 reviews
Location Type Care Home

At Foxton Court Care Home, located in the in the historic town of Morpeth, a team of experienced care professionals provide person-centred residential and residential dementia care to older people. The welcoming home offers landscaped gardens, beautiful… Read more about Foxton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 77 Rooms from £1,208 / week

HC-One Reviews in Northumberland (379)

9.6
HC-One has a Group Review Score of 9.6 (9.621) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Foxton Court Care Home

from Marilyn T (Respite Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Foxton Court after hospital discharge from a hip replacement. I originally booked or a 2 week stay but extended it to 19 days as I enjoyed it so much. The standard of care, although I did not need much help, was good, but what was most outstanding was the friendliness of all the staff, and
the warm welcome they gave me. I felt part of a very loving and caring community.
Meals were good and well balanced, with a good choice. In between, coffee, tea, biscuits and fruit were regularly offered.
I had my 80th birthday in here and the staff baked a celebratory cake. All my visitors were made most welcome. My experience here has taken away the fear of having to 'go into care' if I need to be in the future. Cannot recommend highly enough.

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Review of

Foxton Court Care Home

from Lynn J (Daughter of Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, my experience has been very positive. Staff are always pleasant and very helpful. My mother is very happy here and very well cared for. She says she has no complaints.

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Review of

Foxton Court Care Home

from C S (Son of Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been looked after very well. He spends most of his days in bed, but he is comfortable, well fed and kept clean. All his needs are catered for. He is very settled in the home.

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Review of

Foxton Court Care Home

from I O (Resident) assisted by family/friend published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very happy with the quality of care, activities available, also enjoying going out in the garden during the nice weather.
Care staff are always very warm and friendly.
Really appreciated - my grandaughter & family been able to come and visit me on her wedding day. The home provided a lovely
presecco to. It was nice for me to be a part of her special day. Such a lovely gathering.

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Review of

Foxton Court Care Home

from P T (Daughter of Resident) published on 7 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mum most days at Foxton Court Care Home. The staff / Carers are all so kind and helpful, my mum is well looked after and most importantly they interact with her and she appreciates that. I must mention the housekeeping girls too, they are brilliant! They are super friendly and chat with
the residents with such a lovely attitude. All in all I feel mum couldn't be a better environment.

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Review of

Acomb Court Care Home

from A A (Daughter of Resident) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived very thin and run-down. She is now looking and feeling a lot stronger and more able to engage with us all. She had a wonderful birthday party arranged by Acomb Court, where all her family and friends were able to see what a great improvement her stay here has made to her recovery from her
hip and arm fracture. I am so grateful for the kindness and patience you have all shown to her and to me.

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Review of

Acomb Court Care Home

from Kirsty S (Granddaughter of Resident) published on 31 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come and visit my grandad here. I find the building and rooms well maintained, light and welcoming. All staff and management are friendly and welcoming and always speak. My grandad is well looked after and is always happy and content here, which is good to see. There are often day trips and activities
which he doesn't always participate in, but it's nice to see things like that available. Housekeeping appears to be of a great standard.

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Review of

Acomb Court Care Home

from L R (Daughter of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

So disillusioned with what was offered to what my mother received. We totally bought into the glitz & glam of the home appearance. 1st week, incorrect medication administer-CQC informed, assaulted by another resident, ambulance rang as a precaution. Residents just wandering in & out of bedrooms, so
many time we had to look for her TV remote. Went in with a handbag and a few personal items. No where to be seen when we moved her to another home. Spent a week with no glasses, totally disabling & no sense of urgency to find them, other than looking in an old biscuit tin full of other lost glasses, had to buy new glasses. Mother took poorly with an ambulance being call, residents still coming into room with no staff to stop them, had to lock door to allow paramedics administer their care.
Lack of actives other than Daniel O'Donnell on the tv or hopefully being picked to go to the ground floor. Hard enough making decisions for you loved ones. Need vast improvement.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Acomb Court Care Home

Thank you for raising your concerns with us regarding Acomb Court. We are sorry to hear that you did not have a positive experience. Your Mother resided within a memory care community where at times other residents can walk into other residents bedrooms, colleagues do support residents at this time with redirection. We are sorry that this caused distress to you. We are reassured that staff took appropriate actions when there were concerns about your Mothers wellbeing or when an incident occurred. At HC-One, we aim to provide high quality care, including engaging activities. We pride ourselves in daily provision of activities over 7 days a week with 2 Wellbeing Co-ordinators employed to support our residents with meaningful activities. We apologise for the loss of your Mothers glasses and your views that the staff did not investigate this thoroughly. We will address this with the team to improve future practices.

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Review of

Foxton Court Care Home

from D P (Son of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Foxton Court are excellent. My mother feels very well looked after and is happy. There is a wide range of activities each week to keep them active in body and mind. I would thoroughly recommend Foxton Court to everybody.

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Review of

Acomb Court Care Home

from Helen H (Daughter of Resident) published on 17 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overwhelmed on the care and attention my family member (mom) receives. Nothing is too much trouble. We moved mom here from Barnsley, South Yorkshire a we couldn't find any care home to match Acomb. The staff treat residents like family and it gives me reassurance of how cared for mom is. The food,
cleanliness, attitude and personality of Acomb would be hard to beat. My sister who lives in Hexham found Acomb and I am so glad she did.

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Review of

Ashington Grange Care Home

from Jacky C (Daughter of Resident) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Ashlington Grange Care Home in March following a continued health care review release from a stroke unit. Mum had amazing care throughout her time here. Everyone was friendly & professional. Her care has been second to none & we would willingly recommend the nursing home to others. We felt
very supported by the manager & all the staff.

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Review of

Foxton Court Care Home

from R D (Son of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam has settled in well. She has received good care and medical support when needed. Early care plan needs reviewing six months after admission. Very satisfied to date.

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Review of

Hartford Court Care Home

from M L (Daughter of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are content with this home, mam has been here just over 2 years now and she is content and happy, and the staff are very kind and helpful, we have no complaints up to now, plus the activities are very good always something to do for the residents.

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Review of

Hartford Court Care Home

from F W (Friend of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we have visited the staff are pleasant, friendly and helpful. The resident is always very smartly turned out. The building is always very clean and tidy.

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Review of

Acomb Court Care Home

from L A (Resident) assisted by family/friend published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Acomb Court is a welcoming, bright, clean and professional care home. Staff are cheerful and respect my privacy and there is a comfortable and reliable routine. There is also lots of variety and plenty of activities to choose from if I want to get involved.

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Review of

Acomb Court Care Home

from S B (Sister of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff, from reception to cleaners & orderly staff have gone the extra mile to make my sister feel at home and cared for. The senior staff have been quick to respond to any concerns and questions we have raised as a family and combine high professional standards with great people skills. Thank you
to all.

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Review of

Acomb Court Care Home

from Karen P (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is settling so well with lots of attention, support and everyone is so friendly. Mum is enjoying morning teas and afternoon teas, especially the offer of a sherry. Lovely room and lots of activities. Lots of stimulation so pleased with everything.

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Review of

Hartford Court Care Home

from Erin B (Granddaughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Hartfield Court are incredibly kind and hard working. I have never seen my grandma so happy, she is always smiling and giggling and telling me how the staff are. Her room is always immaculate and she loves the food provided for her.

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Review of

Hartford Court Care Home

from F N (Regular Volunteer) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I have encountered has been so welcoming to myself and the children. The home is always very clean and the residents looked very well looked after. Our sessions together between residents and children are so beneficial to all. The children love the residents and have built a trusting relationship
with the staff.

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Review of

Hartford Court Care Home

from D D (Wife of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit the care home 4/5 times each week. I feel I need to give very positive feedback following friends visiting my husband for the 1st time. They all commented on the space, light, cleanliness, lovely atmosphere and the attitude of the staff who were incredibly upbeat and helpful. It helped reinforce
my great satisfaction of the care that my husband and my dad receives. The team are great and deserve recognition.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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