HC-One in Shropshire | 3 Care Homes

Review of
Bluebell View Care Home
from Ronald D (Respite Resident) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

Having chosen Bluebell View Care Home for respite care felt a little trepidition on entering but the staff were very welcoming and throughout the stay were only too willing to do all they could to help. The food was good and plentiful although the gap between meals could hae been longer but this was

probably due to the need for staff to carry out their care duties to the satisfaction of patients. Tea/coffee and biscuits were available day and night. The rooms were spacious and comfortable and all in all very acceptable. Would go again if care needed, Bluebell View would be my first choice.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Bluebell View Care Home

Dear Ronald,Thank you so much for your kind words following your recent short care break at Bluebell View Care Home. Feedback like yours is truly appreciated and means a great deal to our dedicated care team.Please don't hesitate to reach out if we can offer any further support.

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Review of
Priorslee House
from J E (Niece of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

From the moment we went to look at care homes for my auntie, it was a relief to find this place, we had been round quite a few homes. On the day my auntie came to home we felt like she was one of the family, residents are very friendly, coming and chatting to her in her room. I have to say the staff

are amazing, nothing is too much trouble, and all are so kind and friendly. I would and have recommended this home to a couple of people looking.

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Review of
Lime Trees
from John P (Husband of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Lime Trees is an excellent care home. The standard of care is high and the care staff are professional, ensuring that the residents always keep their dignity. The quality of the food sometimes leaves room for improvement but this always depends on the chef on the day.
I have no hesitation in recommending

this care home to anyone seeking a placement.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

Dear John,Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear your positive feedback.We also appreciate your comments regarding the food. Your feedback is important to us, and we're always looking for ways to improve. If you have any specific preferences or suggestions, please don't hesitate to share them with us.Thank you again for your thoughtful review!

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Review of
Lime Trees
from H A (Wife of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Since March 2025 my husband has been resident at Lime Trees. The overall experience, although difficult time for my husband has been excellent. He is treated with dignity, kindness and care by all staff whatever their roll. The manager has an open door policy and is readily available. The facilities

are outstanding in every way.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Husband receives at Lime Trees care home and we will ensure your kind words are shared with the team.

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Review of
Priorslee House
from Angela S (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

First excellent doesn't quite cover how happy I am with the care and facilities. Mum receives the greatest care, compassion, dignity and I'm so grateful. The home is kept immaculate, the events they put on for the residents are outstanding. I appreciate I can come and eat with Mum, nothing is ever too

much trouble. All members of staff are exceptional and I thank them so very much for taking care of Mum. It doesn't seem fair to call out individual, but Paul Chef, Fran, Paige and Petra always go above and beyond.

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Review of
Lime Trees
from Ann-Marie S (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

I have visited many care homes in Shrewsbury and without a doubt Lime Trees is by far the best:
- very welcoming
- staff very approachable + caring
- environment 5 star
- management team visible, and always available
- positive culture, residents treated with respect and dignity.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

Dear Ann-Marie, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Lime Trees
from Janet E (Friend of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

Lovely home. Very welcoming. Warm atmosphere. Thank you.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

Dear Janet,We would like to express our gratitude for your lovely review and kind words . Your kind words means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review of
Priorslee House
from L J (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been here for over three years and has always received great service, care and attention. Activities have improved over the last few months and Mum enjoys the singers that come in.

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Review of
Lime Trees
from Christine M (Sister-in-law of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

How thankful we were in finding Lime Trees, a year and a half ago now, where our sister-in-law has been extremely well cared for and safe in this beautiful modern care home. The facilities are excellent, the activities varied and fun and the staff kind, loving and caring, making you feel always welcome,

a fantastic team. Our sincere thanks to you all.

Reply from HC-One Limited, Administrator at Lime Trees

We would like to express our gratitude for your positive review. Your positive rating/review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Review of
Lime Trees
from J M (Niece of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

Such a beautiful care home from the moment you walk through the door. The staff cannot do enough for you and the level of care is exceptional. I would definitely recommend Lime Trees to anyone thinking of restbite or residential care.

Reply from HC-One Limited, Administrator at Lime Trees

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Priorslee House
from I C (Son of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for 3 years and we now have the comfort that she is being cared for without the worry of unknown mishaps. All staff show patience and kindness, allowing her to retain her dignity in safety. A welcoming atmosphere, with any emergencies dealt with swiftly and very efficiently.

We are very happy with the service provided.

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Review of
Priorslee House
from C R (Daughter-in-law of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Amazing staff, that take care of my mother-in-law. A lovely caring little community.

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Review of
Priorslee House
from Shaun R (Son of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent care home, activities and facilities are first class.
My mum has dementia and they have treated her with dignity which is all we can ask for.
Many thanks for all your support.

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Review of
Priorslee House
from S T (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

This is my mother's 2nd respite stay at Priorslee care home. To see her blossom and begin to enjoy life again in such a caring environment is so reassuring that we have chosen the right place for Mom.
Dementia/Alzheimer's can be so challenging but to receive such support has really helped us.
The

way we are welcome to spend as much time as we want and join in with daily activities gives us a part of our mother back that we thought we had lost.
We are now looking at Mom becoming a permanent resident.

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Review of
Priorslee House
from Ashley S (Son of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

It looks a bit odd, giving so many excellents but my mum is settled & happy. She enjoys the food & her daily glass of wine. Her room is kept clean & tidy. I don't envy the staff who have to deal with mum's propensity to not throw anything away.

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Review of
Lime Trees
from Louise R (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

We had a major problem with the food so I left a very critical review. Mum reports that her food is now beautiful.
Thank you.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

Dear Louise, Thank you so much for taking the time to leave an updated review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Lime Trees care home and Mum is now enjoying mealtimes.

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Review of
Lime Trees
from S M (Friend of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

We very much enjoyed our visit to your helpful, welcoming care home. We appreciated the support and care you are giving to our friend. We were impressed by the number of activities you offer.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

We would like to express our gratitude for your lovely review and kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review of
Lime Trees
from C S (Power of Attorney of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

I have LPA for health and social welfare for my fiercely independent friend who has dementia. She has lived alone all her life and has managed living alone with dementia for many years because of her fantastic neighbours. Sadly her dementia has progressed so that it was unsafe for her to continue living

alone. The difficult decision was made that she needed residential care. Myself and her other attorneys chose Lime Trees for a 4 week trial period, which we have now extended to a permanent placement because of the excellent all round individual care and kindness she has received and continues to receive.
Lime Trees feels more like a hotel home than a care home. There seems to be a good staff ratio, and I have only witnessed staff being kind, patient and understanding towards the residents.
I am confident that I will be contacted by staff if they have any concerns about my friend. A recent concern that they contacted me about was dealt with professionalism and kindness.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Priorslee House
from Katherine K (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

Amazing care home, mum came here from respite and decided to move in permanently. All the staff are so friendly and look after her so well, they always include her in all the activities, which helps her a lot.
Thank you so much to everyone, we really do appreciate everything you do.

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Review of
Lime Trees
from S F (Husband of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

Lime Trees is a very pleasent home. Staff are always friendly and helpful. My wife visits on a Monday to attend the art and crafts session, which I think she assists the staff as she is an accomplished artist, however since her dementia she has lost her enthusiasm. This session helps her.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Lime Trees

We would like to express our gratitude for your positive review and kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Shropshire (3)

HC-One Reviews in Shropshire (127)

Bluebell View Care Home

Priorslee House

Lime Trees

Lime Trees

Priorslee House

Lime Trees

Lime Trees

Priorslee House

Lime Trees

Lime Trees

Priorslee House

Priorslee House

Priorslee House

Priorslee House

Priorslee House

Lime Trees

Lime Trees

Lime Trees

Priorslee House

Lime Trees

Awards / Recognitions (6)

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