Care Homes Owned by Barchester Healthcare Ltd in Perth & Kinross

So really happy with our Dad's care he receives there

My Mum has been at Ochil for over 5yrs in Memory Lane. Since day 1 her care has been exceptional and the staff are friendly and very good at there job. Ochil has just had a major revamp and it looks amazing.

The staff at Ochil Care Home have been so supportive as we moved mum to their lovely home. They were so reassuring and have been doing all they can to help mum settle in. It's never easy when a family has to take the final option of moving a loved one into care but all the staff at Ochil have made things a whole lot less stressful.

My wife was admitted to Ochil Care Home and to Memory Lane. My daughter & myself visited all care homes in Perth before deciding on Ochil. Although more expensive that others we have no regrets in our choice. The standard of care and facilities are extremely good. Residents families and visitors are made welcome. Individual rooms can be decorated with residents personal items and the feel of the home is so homely and well maintained.

Never been so happy until my husband came here to Ochil Care Home and he's happy too .So pleased with the care and support provided by all care staff team to my husband. would like to recommend anyone who is looking for good care home for their loved ones.

In general a nice, warm, inviting home, well spaced out, clean, tidy, friendly staff. The day room is well presented and laid out. More staff would be useful because on several occasions the resident has had to wait a length of time to be seen to. The meals could be more appetising and plentiful. On majority of leaving night visits, there isn't any staff to be seen. Is there a night manager/supervisor ?

It's quite obviously not "just a job" for the staff as they made my husband (who is a double leg amputee and is also registered blind) feel totally at home. Although I wasn't able to take him home for 3 weeks after my operation I visited him nearly every day and he was obviously being well cared for and thoroughly enjoying the food. The staff from the cook to the care staff all came and introduced themselves to me and discussed all aspects of care from food likes and dislikes to moving my husband the way he was accustomed to which made all the difference to his confidence and comfort. Thank you team.

We have no issues with the care my mother is receiving. She is encouraged to join in activities if she wants but otherwise is left to do things in her own time. Food quality is good and varied and the entire place is spotlessly clean.

The main thing I would change would be a way for me to have more regular information. My father cannot talk on the phone and some form of update by an app would be great.

My sister moved to Ochil in July 2009 along with five other fellow residents from another place, due to the closure of that unit. I was initially apprehensive about the move as my sister was unable to verbally communicate but my concerns were soon allayed. Over the 14 years my sister resided in Ochil, I observed that all staff; administrators, nursing, and care team members, appeared to know my sister and were very kind and helpful. They always showed kindness and were attentive and caring to all residents. A special thank you to all staff in Glendevon for their care of the current and former residents.

My dad moved to Memory Lane at Ochil just last month from another local Care Home. Both my sister and I were concerned about the move as we were not sure how Dad would settle in. We spoke with the manager at length and she gave us peace of mind that we were doing the right thing and she would make sure he was well looked after. The manager was absolutely right, Dad settled from day one as the staff made a real fuss of him and continued to do so. The staff are amazing with Dad and he already regards them as his friends. The staff also make a point of calling his regular visitors by our first names. This has been a great move for Dad and we can rest assured he is getting the best of care.

The staff are friendly and welcoming and will usually let me know how my dad has been and if he's eating ok. I trust they will always call me if they have a concern about him.

With Alzheimer's advancing over five years, I was very concerned about the sudden change which had to be made from caring for my wife at home and acquiring professional care in a care home. My wife was assessed by a senior member of your staff at home and we finally decided it had to be the "big change". Your staff were excellent, encouraging us to customise her room. Five weeks have now passed and my wife has fully accepted Barchester Ochil Care Home as her new home - none of the feared problems. The facilities are excellent and the staff most helpful. All in all, the whole family can now breathe a sigh of relief.

It gives me real peace of mind to know he is so well cared for and treated with understanding and dignity at all times.

I visited regularly and was always welcomed warmly and updated about her condition.

Mum only left Ochil for the convenience of another unit in our home town.

Looking back, my advice to another relative would be to let go of what’s not so important. Not easy!

My only complaint was the quality of the food over the years, it was very poor. Sorry, but I do think it could be better.

Dad was admitted to Ochil in February 2020, just prior to the pandemic. We were able to visit in his room and in the lounge area until lockdown happened. Thereafter there was a visiting pod and the garden. All the staff without exception were wonderful to dad. He wasn’t an easy man, wasn’t P.C. and as he had dementia he’s moods were unpredictable. Still, they took such good care of him. He had haircuts, was kept clean and tidy and put on weight. I wouldn’t hesitate to recommend Barchester if all the sites are like Perth.

My mother was moved to Ochil home after a three-month spell in hospital. After talking to several people who knew of Ochil and a visit to look around the home, we decided this was the place for Mum's care and well being. Am I glad we chose this home! Obviously, it has been a difficult time for the staff and residents with Covid for the last two years, but the safety measures put in place, and the updates we received from the home were great. We are kept up to date with Mum's health, and she is taken care of, with visits to the hospital and dental appointments, whatever is required. Activities with Covid were quiet for a while, but things are picking up now, and they have an extensive list of activities that has something for everybody. I can not say thank you enough to the manager, the nursing staff, carers and everyone involved in the care of our Mum.