Barchester Healthcare Ltd in Warwickshire | 3 Care Homes

Review of
Barchester Overslade House Care Home
from Jo J (Daughter of Resident) published on 14 August 2025

Submitted via Website • Report

Overall Experience

My mum became a resident at Overslade in February 2021 when the challenges of living with Alzheimer's became too difficult to manage. Initially mum took a while to settle and the team found her behaviours a challenge, but they quickly learned to understand and manage mum's needs. The team of carers

always treated mum with dignity and respect and I felt that they genuinely cared about her. They were also very supportive of me throughout mum's time here. Unfortunately mum passed away suddenly in June 2025 and even in death, there was a great deal of care and compassion shown. There are too many names to mention but the head of unit, clinical lead, senior general manager, administrator and another member of staff, in particular, all have made mum's stay much more bearable for me - I never wanted her to go into care and always promised her that it wouldn't happen - life often throw a curve ball at you! Thank you.

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Review of
Barchester Cubbington Mill Care Home
from J L (Daughter of Resident) published on 1 August 2025

Submitted via Website • Report

Overall Experience

My mum has been in Cubbington Mill nursing home for over six months now after having a stroke leaving her with paralysis on the right hand side of her body and minimal communication skills etc.
Since arriving from a previous home and seeing little improvement she has come on leaps and bounds at the

mill due to the dedication of fantastic staff on all levels, the attention to her individual needs has really helped her progress. The nursing home as a whole is exactly that, a homely environment that has a friendly feel while also maintaining high standards, I would also like to mention the food as I think it's really good quality and lots of choices, this is also an area which has improved with my mum as she had little appetite before, being only 67 and also a long term resident we as a family are so pleased to have found this nurturing, homely environment fulfilling all her needs and would recommend wholeheartedly x

Reply from Rose Tucker, Activities Coordinator/ Regional Buddy at Barchester Cubbington Mill Care Home

Thank you for your review, we value all feedback. Thank you also for your positive comments regarding our home, team and hospitality, who work hard to deliver high standards of quality care at all times. We will pass on your feedback to the team.

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Review of
Barchester Cubbington Mill Care Home
from G C (Regular Volunteer) published on 1 August 2025

Submitted via Website • Report

Overall Experience

My late husband was i Cubbington mill for 6 yrs , when he died I asked if I could be a volunteer. It's a marvellous home to be in. I have seen it from both sides . So caring , friendly lovely, lovely people all round . I love the place .

Reply from Rose Tucker, Activities Coordinator at Barchester Cubbington Mill Care Home

Thank you for your review, we are extremely sorry for your loss, please accept our heartfelt condolences. We're very proud to have a Volunteer with us enriching the lives of residents. All feedback is valued and will be shared with the team.

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Review of
Barchester Overslade House Care Home
from Maureen R (Resident) published on 1 August 2025

Submitted via Postal Card • Report

Overall Experience

I am pleased to be resendant at Overslade home its lovely to be here I have best I could wish I mean this

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Review of
Barchester Cubbington Mill Care Home
from J R (Niece of Resident) published on 31 July 2025

Submitted via Website • Report

Overall Experience

Staff wonderful facilities very good comfortable
Days out good care excellent
Food good
All good
Can visit at any time
Nothing is too much trouble for anybody

Reply from Rose Tucker, Activities Coordinator at Barchester Cubbington Mill Care Home

We would like to take the opportunity to thank you for this wonderful feedback. We always work so hard to ensure residents are well cared for and treated with respect and when we receive feedback like this it makes it all worth while.

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Review of
Barchester Cubbington Mill Care Home
from A M (Friend of Resident) published on 31 July 2025

Submitted via Website • Report

Overall Experience

I went in to visit my friend. The home had a lovely atmosphere and very welcoming vibe. The home in general was very clean. My friend goes to all the activities he can and enjoys it as it's mix of everything.

Reply from Rose Tucker, Activities Coordinator at Barchester Cubbington Mill Care Home

Thank you for taking the time to review our home, the cleanliness and the life enrichment.

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Review of
Barchester Overslade House Care Home
from Alison R (Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

The management of Overslade House very kindly offered me a room at very short notice after suddenly I was unable to walk or look after myself. I have enjoyed my 3 and a half months stay here and have received outstanding care from the cleaners, carers, kitchen staff, handymen, nurses and management.

I have been impressed by the high level of teamwork and cooperation throughout the staff.
I have experienced kindness, consideration and understanding from all the staff who work to the highest professional standards. The food is good and varied. The entertainment team work hard to provide an excellent programme of events. The atmosphere of friendly encouragement helped me to prepare for my operation and assisted in my recovery after surgery. I have visited care homes throughout England and Wales but none have reached the high standards within Overslade House.

Reply from Helen Levine, Administrator at Barchester Overslade House Care Home

Thank you so much for your lovely, kind words. It makes us immensely proud at Overslade House when our residents have had an enjoyable and rewarding stay at our home. Thank you once again.

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Review of
Barchester Overslade House Care Home
from Tracie T (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

Absolutely Wonderful! After visiting every care home in this area for my mother last year after her Alzheimer's diagnosis. I knew instantly on walking into Overslade House this was the one. The feel was peaceful, the staff were all so welcoming and kind and happy. All smiling in their work and so attentive

with residents. The Manager and her management team went above and beyond to help us and get us the solution we needed and wanted for her future care and rest of her life. Their attention to detail and constant communication and reassurance was outstanding and still is many, many months on. Regular check ins and updates, communication is excellent. My mother is so happy, interacts with residents, has put weight on and looks the best she has in years considering the decline in her disease. I would highly recommend it to anyone looking for excellent care for a family member. 10 out of 10 to the management and staff of Barchester & Overslade House.

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Review of
Barchester Cherry Trees Care Home
from Phil S (Son of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

Wow, Cherry Trees really sets a high standard of loving care and fun. I never cease to be impressed by the wide variety of events they lay on for the residents. Add to that the nursing care is excellent. Nothing is too much trouble for any of the wonderful team here, thank you all so much for looking

after my lovely Mum so well.

Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care Home

Thank you for your lovely comments it is an absolute pleasure to care for your mum and our priority is always our residents. Debbie

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Review of
Barchester Overslade House Care Home
from Shirley T (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Brilliant place for our mum to stay.
This is mum's third visit to Overslade House whilst we go on holiday. Mum thoroughly enjoys her stay with the staff at the home from home. She has Alzheimer's and leaving her with other people was quite a daunting task especially as she lives with me usually.

Mum loves the atmosphere and the staff are brilliant. Her guests are always made to feel welcome and she loves joining in the activities. God willing, mum will be staying at Overslade on more dates in the future. Keep up the good work all.

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Review of
Barchester Overslade House Care Home
from A B (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

After an initial transfer from hospital late December, our mother has settled and generally improved over the last few months due to the kind and caring expertise and perseverance of all the staff. The manager on duty and staff always have time for family visitors and the overall atmosphere is welcoming

and friendly.

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Review of
Barchester Overslade House Care Home
from M E (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

Overslade the family found a wonderful place for our father to be in. The food has improved but could they take red cabbage off the menu no one really likes it. Try green cabbage, perhapes the staff (kitchen) or the chef could get to speak to the families. Variy the meals a little. We would recommend

Overslade House the staff are marvelous I miss them. We moved Dad to a home near where I live he will miss them too.

Reply from Violetta Baesu, General Manager at Barchester Overslade House Care Home

Thank you, for your comments about Overslade House. We appreciate you taking the time to give feedback and letting us know how we are doing. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We have also acknowledged the improvements you have suggested to better the home, and will pass these comments on. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review of
Barchester Overslade House Care Home
from Paul H (Son of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

After reading reviews, I decided to take my mother and have a look around Barchester. My mother suffers from advanced dementia, but I wasn't sure how she would react. Within an hour or so, you'd of thought she'd been a resident there for a while. She took to all the staff straight away, and was more

than happy to stay that day. All the staff there are fantastic, nothing too much trouble. Ive now got piece of mind that my mother is very well looked after there. Thank you to all at Barchester.

Reply from Violetta Baesu, Senior General Manager at Barchester Overslade House Care Home

Thank you, Paul, for letting us know how we are doing at Overslade House. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review of
Barchester Cubbington Mill Care Home
from R P (Son of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

My father had the pleasure of a respite session here in 2019 and the care, attention and overwhelmingly friendly experience made the decision to move here as a resident, 6 years later, an easy one. The support this week has, once again, been exemplary leaving both my father + myself with peace of mind.

It is very comforting to head back overseas knowing my father is extremely happy. To say goodbye this trip was easy, as he was beaming as he said "thank you so much for getting me back here". This is all down to the staff, the surroundings + constant attention to detail.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

I would like to take the opportunity to thank you for this wonderful feedback. We always work so hard to ensure residents are well cared for and treated with respect and when we receive feedback like this it makes it all worth while.

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Review of
Barchester Overslade House Care Home
from F H (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My parents now live in Overslade House and have been here over a year now. as a fmaily we are very happy with the care they are given
on Sunday 2nd March it was my dad's 84th Birthday, and Overslade went above and beyond to make sure my dad had a lovely birthday the coffee shop was decorated beautiful,

and a big thanks to the chef for the wonderful food, the chef also came to see us to make sure we were happy with everything. Well done Overslade.

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Review of
Barchester Overslade House Care Home
from F J (Friend of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

We were very impressed by this care home. The cleanliness was excellent. The staff very friendly. The friend we came to visit was confined to bed and the care he received was excellent. Staff seemed to be well trained.
The quality of the food seemed very good.
We were also offered drinks, and when

the staff heard we were travelling home (2hrs+_ on the second visit, we were given sandwiches etc.

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Review of
Barchester Cubbington Mill Care Home
from Shannon H (Granddaughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I can't explain how anxious I was when I realised my Grandmother needed respite, as soon as I knew that the staff were kind and compassionate. From the moment I rang to enquire and the support I received I know it was the place for us. The assistance with transporting her to the home, with care we received

as soon as we arrived put us both at complete ease. Thank you!

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Review of
Barchester Cubbington Mill Care Home
from Sally W (Daughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I can't thank everyone enough for the care, the girls (carers) are fantastic. No Negatives what-so-ever! me and my sister see that everyone is so kind!

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Review of
Barchester Cubbington Mill Care Home
from C G (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

My dad came from a hospice to Barchester Cubbington Mill Care Home in September. Even though he was only there until the end of October when he sadly died, I cannot thank them enough. The staff will always hold a special place in my heart and eased my anxiety of him going into a care home. Even in those

short weeks, I knew my dad was safe and well looked after and more importantly, I felt included and could visit anytime, even stay with him which was really important to me. There is always someone to offer you support and words of advice and comfort and I will never forget any of them. They truly are angels.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home and the quality of care in all areas. We are passionate about delivering the highest standard of end of life care, not only for the resident but for their loved ones too. We will share your kind words with the team.

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Review of
Barchester Overslade House Care Home
from K W (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

I had to book my mum into short-term respite care at fairly short notice after she moved out of her house, before her assisted living flat was ready for her to move into. We had no previous experience of care home facilities. The manager and deputy manager were so incredibly helpful and kind. They are

very experienced and really helped me with making decisions as to what was best for my mum. All the rest of the staff, from the admin team to the wonderful carers, nurses, catering staff and entertainment team, were all amazing and always approachable. They were kind, patient, friendly and supportive to both my mum while she was in unfamiliar surroundings and to me and the rest of the family. The food was lovely and the whole place was always extremely clean and tidy.
I would recommend Overslade House and their wonderful care to anyone.

Reply from Helen Levine, Administrator at Barchester Overslade House Care Home

Thank you so much for your lovely review of our home and staff. At Overslade House we always strive to deliver the best possible care to our residents and it gives us great pleasure and pride to know we made your mums stay with us such a happy one.

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Care Homes Owned by Barchester Healthcare Ltd in Warwickshire

Barchester Healthcare Ltd Locations in Warwickshire (3)

Barchester Healthcare Ltd Reviews in Warwickshire (434)

Barchester Overslade House Care Home

Barchester Cubbington Mill Care Home

Barchester Cubbington Mill Care Home

Barchester Overslade House Care Home

Barchester Cubbington Mill Care Home

Barchester Cubbington Mill Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Cherry Trees Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Cubbington Mill Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Cubbington Mill Care Home

Barchester Cubbington Mill Care Home

Barchester Cubbington Mill Care Home

Barchester Overslade House Care Home

Awards / Recognitions (14)

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