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Care Homes Owned by Barchester Healthcare Ltd in Rutland

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Rutland

Only the locations & reviews in Rutland for Barchester Healthcare Ltd are showing below.

View the details of all 272 locations (with 22391 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Rutland (4)

 
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4 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd in Rutland
Barchester Chater Lodge Care Home

High Street, Ketton, Stamford PE9 3TJ 

9.7 75 reviews
"All staff have been very welcoming, courteous, professional and caring. We needed somewhere for mum to call her home and believe this is…"   Read all 75 reviews
Location Type Care Home

Chater Lodge is a purpose-built home, in the friendly and picturesque village of Ketton, near the market town of Stamford. A highly trained staff team provides first class residential care, as well as expert care for people with dementia in their… Read more about Barchester Chater Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 45 Rooms from £1,102 / week
Barchester Tixover House Care Home

Tixover Grange, Tixover, Stamford PE9 3QN 

9.7 105 reviews
"The home has a welcoming feel to it the moment you walk in. All the staff are engaging. Courteous and helpful. Any queries are always…"   Read all 105 reviews
Location Type Care Home

Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford, Oundle and Corby. The home is surrounded by 14 acres… Read more about Barchester Tixover House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 48 Rooms from £1,276 / week
Barchester Welland Meadow - Independent Living Apartments

Tixover Grange, Tixover, Stamford PE9 3QN 

Location Type Extra Care Housing

Welland Meadow consists of eleven extra care properties, organised to suit the independence of adults with some care needs, located in scenic surroundings and boasting numerous homely comforts and lifestyle benefits. All carers are highly-qualified… Read more about Barchester Welland Meadow - Independent Living Apartments

Barchester Chater Mews - Independent Living Apartments

High Street, Ketton, Stamford PE9 3TJ 

Location Type Extra Care Housing

Chater Mews, in Stamford, consists of nine purpose-built extra care properties, set up in collaboration with nearby residential care provision in order to offer a safe and secure environment at the same time as allowing residents to maintain an independent… Read more about Barchester Chater Mews - Independent Living Apartments

Barchester Healthcare Ltd Reviews in Rutland (180)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.741) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

Overall Experience

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Review of

Barchester Tixover House Care Home

from C F (Son of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a welcoming feel to it the moment you walk in.
All the staff are engaging. Courteous and helpful. Any queries are always dealt with promptly.
This reflects well on the residents who all appear happy and well.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Tixover House Care Home

from Sarah H (Daughter of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express highly enough the professionalism, care, kindness and dedication of this team of people. They are committed professionals who create an environment of safety, care, respect and dignity for their residents. The carehome has a strong and highly experienced management team which sets the
very high standard to which every member of staff, without exception, adheres to. I can't thank them enough for caring for my mum so warmly, kindly and professionally. Thank you so much.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Tixover House Care Home

from Peter H (Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very comfortable in the care home. The staff are very caring and the medical care staff look after me well.
Regular entertainment is laid on from outside. Internal entertainment eg. quizzes, bowls and darts are a regular feature.
All efforts are made to make sure we (residents) are well looked
after.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of

Barchester Tixover House Care Home

from Pat G (Friend of Resident) published on 14 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Well laid out for those less able. Variety of sitting areas.
Staff could not be more helpful & proactive in recognising the needs of residents.
Staff very welcoming of visitors. There is also tea/coffee & cakes & fruit available for visitors. You can also join residents for a meal if
booked in advance. Safe gardens available to get fresh air in. All excellent. Spacious rooms.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of

Barchester Chater Lodge Care Home

from K W (Daughter of Resident) published on 20 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been very welcoming, courteous, professional and caring.
We needed somewhere for mum to call her home and believe this is now it. She hasn't stopped smiling since she came here and it is SO good to see! The ambience is very homely, the activities carried out are thoughtful and fun.
The home is in a beautiful rural setting.
Staff make you feel welcomed and informed. This has been a tremendous relief for us. I can now start to rest myself.

Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of

Barchester Tixover House Care Home

from Betty S (Friend of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very interesting. Very welcoming. Staff excellent. Rooms are all excellent. Clean facilities. Cleanlines couldn't be better. Fruit available for visitors was lovely. Residents seem to enjoy the activities. Security looks excellent. Resident is very happy here and well looked after.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Tixover House Care Home

from J B (Granddaughter of Resident) published on 23 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time using this care home with my nana, she seems to have settled in so quickly. All the staff have been so welcoming and seem so compassionate - it's clear they care deeply about the residents. We all have peace of mind knowing our loved one is safe, happy and respected. Thank you!

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Chater Lodge Care Home

from A W (Son of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Extremely disappointed with the standard of care, the care after my mother suffered an unattended fall at the home, the overall very poor cleanliness of the home, the smell of urine in the rooms and hallways and the customer service. I had intended for my mother to be at the Home permanently but we
withdrew her due to the poor overall Home experience. A written complaint has been submitted to Barchester and this has been forwarded to the CQC. Would not place a relative there. Excessively disappointed.

Reply from Feedback Team, The Feedback Team at Barchester Chater Lodge Care Home

Hi, thanks for leaving your review. We're sorry to hear you remain unhappy following the response you've received to your complaints recently raised to the home. We're disappointed your experience with the home didn't meet your expectations, and as previously advised, you can find further details on our complaints process here: https://www.barchester.com/contact-us/complaints-and-compliments Kind Regards, Barchester's Customer Feedback Team.

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Review of

Barchester Tixover House Care Home

from L B (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved here at the end of last year. He was reluctantly agreeing he needed more care, but has now settled in well. His pictures are on the wall of his room, books in place & TV, so he has all he needs.

Reply from Jane Longstaff, On behalf of Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Chater Lodge Care Home

from Phillippa K (Granddaughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You have all accepted + welcomed my Grandma so well; we have all been very nervous about the transition for not only her, but us too. But you have all gone over and above for us all.
We thankyou - all of you.

Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of

Barchester Chater Lodge Care Home

from John C (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Chater Lodge are always warm, welcoming and friendly. it was my mum's 97th birthday and four of us had a lovely lunch followed by a delicious homemade birthday cake. The staff made my mum's day very special and ensured we were all fully catered for and we all had the best of days.

Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Chater Lodge Care Home

from V H (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So glad Mum is in such a caring environment, which gives me peace of mind too. Writing this after staying for Mum's birthday - lovely lunch and afternoon, birthday cake = very good and very full! I have noted that sweet is never too sweet, really good and thoughtful. Carers are very caring and have
a good mix of activities. Everyone is very helpful and goes the extra mile with any of my concerns sorted very quickly. It can be difficult being the 'daughter' as we all want the best for our parents. Luckily we found the best.

Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Chater Lodge Care Home

from J K (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely welcoming atmosphere. Staff were readily available to both visitors and residents. All staff seem to have a vested interest in the welfare of the residents. We used the quiet room for part of our visit which is well-appointed and away from the busy lounge. It's nice that the bedrooms can be
personalised with bedding, pictures etc. The list of daily/weekly activities cover a wide range of interests and is delivered by a very bubbly and upbeat team. The dining room is very attractive and the food is well portioned. All in all the caring team provide a 'cuddle' of care and each resident is an individual. Came away knowing mum is well cared for and safe and is becoming part of the Chater Lodge family.

Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Chater Lodge Care Home

from M C (Son of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is cared for with dignity and she feels very well looked after.

Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Tixover House Care Home

from Daphne S (Niece of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are finding Tixover House Care Home an ideal place for my aunt. She is being looked after very well, clean, looking tidy, her room is always looked after, and her laundry done and put away. The staff pop in and ask if she's comfortable and we love that we can make ourselves a cup of tea and help
ourselves to a scone or cake.
The management and staff are all very approachable and helpful. Everything is done with a smile.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Tixover House Care Home

from N P (Relative of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided with absolute detail. My mother has dementia and is always unsettled with strangers. However, the professionalism, empathy, experience and understanding of the staff made Mum feel very settled. Not once did they have to contact me for help. Very friendly place located in a beautiful,
rural surrounding. I feel so comfortable that it was almost like an extension of our home.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Tixover House Care Home

from G H (Son of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very confident in saying that Tixover House gives my dad the full support and care that we would struggle to match if he were at home. I'm happy it gives me the peace of mind that there is always help around him.

Reply from Ive Alexander, Acting General Manger at Barchester Tixover House Care Home

Thank you so much for your kind words, we will pass the message to our team. We will endeavour to continue to deliver the best care to our residents.

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Review of

Barchester Tixover House Care Home

from B H (Daughter of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Tixover House Care Home feels welcoming from the minute you step through the door. The care and support given to my father is second to none. He is happy, safe, comfortable and all his needs are being met. The staff are very caring and approachable which means a lot. I feel reassured and
happy that he is being looked after so well.
I can recommend Tixover to anyone looking for care for a loved one.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Chater Lodge Care Home

from David M (Brother of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have travelled over 200 miles to visit my lovely sister who has been a resident here, at Barchester Chater Lodge Care Home, for several weeks. Prior to our visit, I was somewhat anxious that my sister would be happy and settled here. I am so very pleased to report that she is very happy
with aspects of care that she is receiving. She and my wife and I are all very satisfied with Chater Lodge. To the activities coordinator and all staff, a sincere and very grateful thank you!

Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of

Barchester Tixover House Care Home

from G S (Son of Resident) published on 24 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have found all staff at Barchester Tixover House Care Home to be very polite and very approachable. If there is anything that requires attention in Dad's care, I always receive a a phone call advising me of what's happening.
The facilities for Dad are just what he needs.
I would fully recommend
this particular care home.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Awards / Recognitions (14)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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