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Care Homes Owned by Barchester Healthcare Ltd in Rutland

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Only the locations & reviews in Rutland for Barchester Healthcare Ltd are being shown.

Barchester Healthcare Ltd Locations in Rutland (4)

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4 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd in Rutland

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Barchester Tixover House Care Home
Tixover Grange, Tixover, Stamford PE9 3QN
9.9123 Reviews
Barchester Healthcare Ltd
Barchester Tixover House Care Home
"This was my first visit & I was really impressed with the welcome I received. Everyone was very friendly & my friend seemed very content &..."Read all 123 reviews

from £1,376 / week48 rooms

Location Type: Care Home

Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
Barchester Chater Lodge Care Home
High Street, Ketton, Stamford PE9 3TJ
9.482 Reviews
Barchester Healthcare Ltd
Barchester Chater Lodge Care Home
"My mother in law is very happy here. She keeps herself to herself but we know someone will check in on her regularly. The staff are all..."Read all 82 reviews

from £1,167 / week45 rooms

Location Type: Care Home

Chater Lodge is a purpose-built home, in the friendly and picturesque village of Ketton, near the market town of Stamford. A highly trained staff team provides first class residential care, as well... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

Barchester Healthcare Ltd Reviews in Rutland (205)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.68) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Showing 205 reviews matching selected criteria
Review of Barchester Chater Lodge Care Home from M M (Daughter-in-law of Resident) published on 21 July 2026 Submitted via Postal Card•
Overall Experience
My mother in law is very happy here. She keeps herself to herself but we know someone will check in on her regularly.
The staff are all very friendly and she enjoys the food.

If there are any issues they are sorted out quickly

↩Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you so much for the review. We love popping in to have a chat with your mother in law throughout the day and appreciate your positive feedback.

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Review of Barchester Chater Lodge Care Home from Karen G (Daughter of Resident) published on 15 July 2026 Submitted via Postal Card•
Overall Experience

Chater Lodge has a very welcoming atmosphere. The staff are very friendly and approachable. My father is treated with respect and dignity. The meals are well presented and tasty. The live entertainment is performed on a regular basis and is very much enjoyed by my father, as are the Thursday outings which he has participated in. Overall he feels very safe & cared for & is very happy. I couldn't ask for a better place for him to be.

↩Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review and kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Tixover House Care Home from George S (Husband of Resident) published on 25 June 2026 Submitted via Postal Card•
Overall Experience

Everything is great

↩Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for your kind review.We value all feedback as this helps us to improve our service where required.I will pass on your feedback to all my team who work hard to deliver high standards of quality care at all times

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Review of Barchester Tixover House Care Home from J D (Friend of Resident) published on 25 June 2026 Submitted via Postal Card•
Overall Experience

This was my first visit & I was really impressed with the welcome I received. Everyone was very friendly & my friend seemed very content & happy.

↩Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for your kind review.We value all feedback as this helps us to improve our service where required.I will pass on your feedback to all my team who work hard to deliver high standards of quality care at all times

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Review of Barchester Tixover House Care Home from C L (Friend of Resident) published on 25 June 2026 Submitted via Postal Card•
Overall Experience
Delightful care facility and staff extremely caring & welcoming to all visitors.

Judy is happy & well cared for. Her needs are well catered for although her room is a little spartan.

↩Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for your kind review.We value all feedback as this helps us to improve our service where required.I will pass on your feedback to all my team who work hard to deliver high standards of quality care at all times.

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Review of Barchester Chater Lodge Care Home from P W (Respite Resident) published on 5 June 2026 Submitted via Postal Card•
Overall Experience
Came for respite 2 weeks. Treated very well. Staff very capable and caring they look after residents very well
All friendly
Food very good.

Activities excellent

↩Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review, we are really pleased to hear you enjoyed your respite stay. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Tixover House Care Home from Audrey K (Resident / Service User) published on 13 May 2026 Submitted via Postal Card•
Overall Experience
I came as an emergency on Thursday evening 11th April - I have been truly overwhelmed by the extraordinary kindness, help and understanding from all the staff. Nothing is too much trouble & the staff all are so friendly and kind - I have never felt so overwhelmed with the kindness, understanding and help and support in my whole life - in all the structure of staff from personal care - to being so well fed! delicious food and very quick responses to any needs!

A very big thank-you

↩Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for your kind review.We value all feedback as this helps us to improve our service where required.I will pass on your feedback to all my team who work hard to deliver high standards of quality care at all times.

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Review of Barchester Chater Lodge Care Home from R N (Respite Resident) published on 5 May 2026 Submitted via Website•
Overall Experience
I came for a week's respite care.
Most Important: All the staff are very caring, kind and respectful. They go out of their way to meet the residents needs and requests.. I was extremely well looked after all the time.
Of much less importance: my room could have done with a bit of freshening. The bed seemed very narrow and plasticky and the duvet was lumpy. The food was a little bit like school dinners though it was nice to have a glass of wine at lunchtime (included), the staff often did feel rather rushed and I felt there could have been more staff on duty especially at night. Even so, if I rang my bell somebody came quite quickly.
When I didn't want sausage roll or sandwich for supper, the chef made me a very nice alternative.
I would happily come back again and recommend it to anybody.

A point of safety: the corridor to the left of Reception really does need a grab rail on both sides, not just one side.

↩Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Tixover House Care Home from Fiona S (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card•
Overall Experience

My father has been in Tixover House Care Home for 11 months. Reluctant to leave his home but very quickly settled in. The staff are absolutely amazing very caring. Dad looks for nothing. Very good food and meals served in a very civilised fashion so residents can chat and get to know each other. Health care superb someone (nurse or doctor) always on hand if needed. All in all very good, great social functions too.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Tixover House Care Home from Tony W (Friend of Resident) published on 21 April 2026 Submitted via Postal Card•
Overall Experience

Visited my friend (no - two friends) here several times with my wife and threatened to leave her if she doesn't look after me like they do at Tixover House. It's a wonderful care home

↩Reply from Ive Alexander, Acting General Manger at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Tixover House Care Home from G M (Wife of Resident) published on 8 April 2026 Submitted via Website•
Overall Experience
The General Manager , Ive , made us feel supported as a family , the moment we entered Tixover House .
My husband settled with ease , over the first few weeks , as a special effort was made by everyone, to get to know him and make sure his needs were met . The activities provided are varied and interesting with family and friends being encouraged to visit at any time . The staff engaged fully , always with a smile and happy to help in any way , especially with the smaller things , that make residents feel comfortable and cared for .
My husband enjoyed his meals , taken in an attractive , calm environment .
The garden room has beautiful views over open countryside, where we can chat as a family or play games , just like you would in your own lounge .

I think " home " is the important word . Every effort is made by the staff , to create that feeling of safety ,comfort , kindness and respect for its residents .

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Tixover House Care Home from M B (Day Care Service User) published on 7 April 2026 Submitted via Postal Card•
Overall Experience

We have a monthly get together in the home and have always been treated with help and supplied with tea, coffee and biscuits. We are also invited to activities in the home, and can also have meals on request.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Tixover House Care Home from L M (Next of Kin) published on 6 April 2026 Submitted via Postal Card•
Overall Experience

My aunt Kathleen moved to Tixover House in October 2025 as an NHS End of Life placement. However, he health temporarily improved and being at Tixover House made the last 4 months of her life, which meant she was safe, cared for, understood and as happy as she could be. I always felt I was kept informed of any changes in Kath's health and can't thank the caring staff who had involvement in looking after my aunt enough. Thank you so very much!

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Tixover House Care Home from Anna J (Niece of Resident) published on 23 February 2026 Submitted via Website•
Overall Experience
Our 90-year-old uncle moved into Tixover House initially for emergency respite care. From our first contact, the staff were welcoming, kind, and supportive. The manager kindly visited his home to assess his needs and explain the move in a reassuring manner which helped him feel comfortable and involved in the decision. He settled very well and later chose to stay permanently.
The standard of care was outstanding. Staff were patient, attentive, and treated my uncle with dignity and respect. The home was always spotless, meals were excellent with a choice of a 3 course meal or lighter options prepared by the chef on request. Tea/ coffee homemade cakes were readily available for residents and family. There was a great range of activities and live entertainment.

Sadly, my uncle has since passed away, but during his time at Tixover House he was cared for in a calm, friendly environment filled with kindness and compassion. Our family is extremely grateful for the care and support provided

↩Reply from Tixover House, Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Tixover House Care Home from N V (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card•
Overall Experience

My Dad has been in Tixover house since December 2024. 1year now. Seeing that I am not resident in the UK I am so reassured that my father is being looked after with 5 star quality. The dedication love & care given by all the staff is just outstanding. My father is treated with great respect & dignity. He is warm, safe care for, loved, fed delicious meals. I could not have asked for a better home.

↩Reply from Barchester, Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Tixover House Care Home from Marcus J (Nephew of Resident) published on 12 January 2026 Submitted via Website•
Overall Experience

My uncle was treated with warmth and kindness. He thought it was a hotel at first, and it really does look like a modern hotel. Managers appreciated what a big decision it was for him, and were very supportive of relatives. There were enough care staff, and they were very responsive and smiled a lot. Catering staff were kind and accommodating. He was made to feel valued and cared for, after losing his wife. He was content at Tixover House, and everyone there made his final weeks comfortable. As a relative, I found Tixover House so very welcoming, and I am very grateful to everyone there

↩Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Tixover House Care Home from Naresh P (Son of Resident) published on 2 December 2025 Submitted via Postal Card•
Overall Experience

Mym gets so well looked after, despite her dementia she feels the positive energy of the home and staff and this results in an immediate smile. All the staff are very welcoming and exude a positive energy. I feel so assured my mum is in a comfy place.

↩Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Mum gets so well looked after, despite her dementia she feels the positive energy of the home and staff and this results in an immediate smile. All the staff are very welcoming and exude a positive energy. I feel so assured my mum is in a comfy place.

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Review of Barchester Tixover House Care Home from Sonja M (Wife of Resident) published on 30 October 2025 Submitted via Postal Card•
Overall Experience

My husband was well cared for at all times. As a family we were made to feel welcome on every visit. The atmosphere at Tixover was always warm and welcoming. At a time of anxiety and distress over my husbands end of life, the staff were always there reassuring with cups of tea and sympathy. A very big thank you to them all.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Chater Lodge Care Home from Andrew L (Son of Resident) published on 15 October 2025 Submitted via Postal Card•
Overall Experience

Very good over all, friendly and family orinated and caring

↩Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Chater Lodge Care Home from M W (Son of Resident) published on 7 October 2025 Submitted via Postal Card•
Overall Experience

Mother came into Chater Lodge for respite care but ended up staying as a permanent resident. At one hundred years old and after living independently for so long it took a while to settled into the new routines. She is now happy in her new surroundings.

↩Reply from Zoe Postgate, General Manager at Barchester Chater Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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