Care Homes Owned by Barchester Healthcare Ltd in Isle of Wight

My grandad was admitted to Orchard house for some respite care. The managers Emma and Amanda coordinated Grandads care from pre-admission assessment to safe discharge home. The staff on bluebell unit were kind and caring and the coffee and cakes were always delicious, and we were able to spend time in the garden area. Grandad was happy and safe which is what is important to us as family.

Staff are very good, very aware of the problems the residents face. The Home is well maintained and the food is good. Although I wish my wife was not in a home I feel that my wife is in safe hands.

Mum has been here 6 years now, there has never been any issue with her or the home, Mums nurse Paula is fantastic, there is nothing that is too much trouble for anyone at Vecta House.

I would like to express my appreciation to the management and all the staff for their care and dedication in providing a safe, and welcoming environment, and making you feel welcome.

Mum came to Vecta House (Newport) end June 2026 straight from hospital. The home was instantly inviting with a wonderful furnished reception which continued through the doors, gardens were beautifully kept & lanscaped. All the staff are professional mixed with caring, kind and always there to help. They literally put my mum back together, outstanding care! We have now moved back to Mainland, we were so impressed that we have been lucky again & found another Barchester Health placement for Mum, I am sure the care & support will be the same. God bless everyone at Vecta House!

We could not fault the place in anyway.

The home is so friendly and inviting and I would happy recommend Orchard House to anyone looking for care.

Thank you to all the staff at Orchard House . .

Im so impressed with vecta house and the high level of care my mum is getting.

Being a large corporation Barchester are only interested in money. Barchester sold out for £5.2 billion pounds to s US company October 2025. Barchester has 230 homes plus 21 other interests. So Vecta House sold for an average £20 million pounds. Barchester was able to sell for this vast sum due to lovely, hard-working staff who should have received a huge bonus. Considering the cost cutting and penny pinching when we were being charged £2000 per week it was galling. ALL the staff were wonderful.

I am very impressed with the progress that my sister has made as a result of the care and encouragement and support of the staff. Living far away it is good to know she is in safe hands and that her needs are being met effectively. The communication from the home is very good by telephone. The staff were particularly kind of her Birthday. Her mental state has improved significantly. Thank you.

They were always very cheerful and smiling.

I thought there was a very happy atmosphere all round

The staff are very attentive compassionate and understanding to both my mum & family. The activities are fantastic with a wide range of things for Mum to join in with. The food is high class I joined Mum and Dad at Christmas for a meal which was very special. When leaving after visiting Mum I feel that I'm leaving her in a loving & caring environment

Thank you.

Dad has only been in this lovely home for a short time but is already settling well. The manager Nicky and all staff seem so caring , understanding and keen to learn all they can about dad. We as a family will always be so grateful he has been given a chance of life again after an horrendous few months. He has a lovely room, taking into account his need for a quieter area.He is being encouraged to be as mobile as he can. He is now looking clean and smartly dressed, being encouraged to eat in the dining room with others, which he seems to enjoy and being offered stimulation and activities he enjoys.We are looking forward to enjoying the garden with him once the weather improves as this is one of dads loves.

The teams dedication & empathy truly stands out. It's clear that Orchard House set an incredibly high standard, and we are deeply grateful for their support provided. Visitors to A have also commented on the above. Would wholeheartedly recommend to anyone seeking outstanding care.

I could not thank everyone enough and can only recommend Orchard House to anyone

This was my husband Colins first time in respite and it generally went well. He did become confused, particularly with different staff coming and going. I believe the care he received was good. Clothing went missing but was found. I left bags for clothing to come home but these weren't used. I would like him to have been encouraged to participate more in activities and to go out on trips that were organised. A first time experience we have nothing to compare against. Thank you.

I did not take part in any activities.