Care Home Owned by Barchester Healthcare Ltd in Cleveland & Teesside

needs.
Staff know well the complexities of each resident, including my Mum, which means they are well versed in spotting behavioural or physical changes. Thus meaning they are able to offer early intervention where necessary.
There are activities organised, there is a wellbeing team and my Mum always looks clean, well groomed and she is encouraged to eat and drink plenty of fluids. Staff have even kindly assisted with calls , especially when I have called from overseas.
If ever there are any qu's or concerns staff / senior staff members are always on hand to advise or inform.
Thank you so much for your ongoing diligence, patience and for all your skilled loving care.

of topics. Thank you again for everything.

is also extended to our family. I can't thank them enough for the peace of mind it gives me.

us and so kind .
Mam was treated like a person. We always knew she was being cared for from the best, with knowledge and understanding of her needs. Based on our experience I would strongly recommend this home to anyone who has loved ones with advanced dementia.
Thank you just doesn't
seem enough but we thank you from the bottom of our hearts
Tony, Ann and family

interests.
Nothing seems to be to much trouble for staff. Any queries or concerns have been answered or acted upon quickly.
I can't thank the staff enough for giving my husband the care I can no longer give him.

left alone in his room for long periods. There is continual checks and interaction. On his good days, there are periods of wheelchair visits to the lounge and dining room for further stimulation.
Though there are professional Mental Health Nurses on site, the Community Health Nurse is on call should there be any concerns that requires further medical attention.
Cleanliness is at a very high standard; first class, award winning catering; wellness and music therapy; hairdresser; a great activities co-ordinator; in-house laundry that works tirelessly; two maintenance men that stops at nothing;
Management that runs a well-oiled home.
Home is the key word as it's
the next best thing. Thank you!

is immaculate. As he can't be at home its the only place I would want him to be
Huge thanks everyone.

and they took him to a garden centre to buy plants to make a hanging basket with him. This is one example of many! Dad goes out on trips for fish and chips (his favourite), there is an activities co-ordinator who involves dad in a number of exciting and stimulating activities. Nothing is too much trouble for the staff. They are warm, friendly and extremely welcoming to all of our family. Refreshments are offered every time we visit.
At Briardene, the hygiene levels are outstanding. Dad's room is always clean, warm and cosy. Dad's personal hygiene standards are kept high, too.
We cannot speak highly enough of staff. We feel extremely lucky that dad gets to experience their care.
Thankyou

in her last few days amazing, especially care and compassion to the family. All staff lovely. Can't fault.

on every visit.

of incapacity. They always appear self-motivated and positive. They are always very patient with the patients! Working relationships between the staff appear to be excellent too. They are always very friendly and helpful when I speak to them and I really appreciate the cups of tea they make for me.
The facilities are very good and well-maintained to a high standard. Staff always appear busy and this includes caretaking staff who are often seen on my visits.
If I ever succumb to the ailments suffered by the residents at Briardene, I hope that they will find a place for me.
Thank you all for doing such a first-class job for my friend.

you Briardene for looking after my mother with such understanding.

the management to the care givers and supporting staff.

Mum and the other residents received on my visit.
The staff interacted with her and the others and you could sense a general feeling of calm and that in itself must be difficult to achieve.
Mum was clean and dressed well and she looked healthy. She always took pride in her appearance and the staff have recognised this and helped her in every way for which the family are very grateful.
On my visit, a singer sang songs from the 50s and 60s, all of the residents, including my mum, really enjoyed it, some of them had a dance and many sang along. It's really nice to know that they have these types of activities.
I would like to thank the management and the staff for the fabulous work they are doing.

staff & management. This is the third home mam has been in and this is the best by far.
Thank you all for taking care of my mam.