Care Homes Owned by Barchester Healthcare Ltd in Cleveland & Teesside

Overall the home is outstanding. The staff are brilliant, very caring and great at their jobs in every aspect. The standard of care provided is exceptional. The food is excellent.

There is also a good range of activities available, which is lovely to see, and we have noticed real improvements in our grandad since he has been there. It is reassuring to see him making progress and benefiting from the care, support and opportunities provided. It means so much to know that he is being cared for and supported so well.

A fantastic care home, the care they show to my mum is second to none. Always friendly and polite on my visits, staff show support to myself as well as my mum. Knowing that she's cared for and looked after so well makes a very hard situation that little bit easier.

A wonderful home, run by a very competent and 'on the ball' manager. Dads interests are always very important and could not ask for any more! Well done June and team.

In-house therapies were catered for my dad's needs, but after pet therapy was identified in his care review as beneficial, I had to source and fund monthly visits myself. Disappointing, as it has otherwise been provided by all other care facilities (previous care home, psychiatric ward, and nursing home where he is now living).

Would I recommend Briardene Care Home? without a shadow of a doubt. I have genuinely praised the team from day one and that has never wavered. If you want the best of care for your loved one, look no further.

He is well cared for always clean and tidy . The staff are wonderful all friendly and always available .to help. He has had a lovely day out on the mini bus . I only have positive things to say about The Briardene . He also loves the food .

So a big massive thank you to each & everyone of you because you treat my dad with respect & dignity and i will miss you all

I would like to acknowledge my gratitude and thanks to the staff of Briardene Care Home. Briardene has always gone the extra mile for the residents and their family members regarding care and activities. I was so happy to see my wife and residents enjoying visits from the miniature horse and the llamas. It brightens up everyone's day when people engage in activities for the mind and senses. Well done to Briardene, great teamwork. Thank you.

The care for Mum was amazing but equally the support for her family at all times was literally life changing. They took away the worries, the fears and the guilt of moving a parent into care. Over the years Mum was living in Briardene I probably spoke to all the staff who were some of the loveliest people you could meet and always had time for you. A huge thanks!

I would like to voice my heartfelt thanks to everybody. I am always welcomed with a friendly smile from arriving to leaving and always offered a drink,during my visits staff will pop in to see if we need anything. The atmosphere is welcoming and warm with a sense of happiness. The staff are all wonderful and everyone looks cared for. As for my aunt she is treated with dignity and respect and staff show sensitivity and dignity to her needs as she endures her very challenging dementia illness. Knowing your loved one is safe and cared for is a great comfort and I thank each and everyone of you here from the bottom of my heart.

I can honestly say that due to the quality of care given by the staff at Briardene, my mother is living her best life and I can't thank the staff enough for giving her that!

Thank you again

Huge thanks to everyone.

The staff are always professional and friendly, they always give you a warm welcome, make sure we are all ok and will pop in during the visit to see if we need anything. Every member of staff that I have seen interact with my mam have shown compassion towards her.

After visiting her at two former care homes I can only congratulate every aspect of care she is receiving with you. There really is no comparison, my friend is not able to communicate but we've been friends for 40 years I know her very well and know that she would if able to say a big thankyou to all concerned, I thank you on her and my behalf.

Every where is clean and cleaned twice every day .All staff are proficient and welcoming and pleasant and friendly. The whole building is safe and secure and well looked after. If you report a fault it is rectified as soon as possible if not immediately.

Absolutely first class, my mother is been at Briardene for two years now and as I live 350 miles away it's so good to know she is being looked after and cared for. The staff are amazing and so good to residents. I honestly cannot praise Briardene enough.

Thank you so much for your ongoing diligence, patience and for all your skilled loving care.

Staff are very friendly and caring, they work wonders with my father who can be challenging at times they treat him like he was one of there own.They are very friendly and always have a smile to greet you I have nothing but praise for them.