Barchester Healthcare Ltd in Lancashire | 6 Care Homes

Review of
Barchester Laurel Bank Care Home
from M S (Son of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

Admitted for nursing care that quickly became palliative. Full and personally tailored pre-admission assessment of complex needs resulted in a smooth admission. Received first-rate personal nursing and end-of-life care. Communication compassionate and excellent throughout what was a challenging time

for her and us. Thank you.

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Review of
Barchester Sherwood Court Care Home
from Sue D (Stepdaughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

It has been a difficult process for me making the transition for my step-mum to move into care/nursing facilities but Shewood Court couldn't have been more accommodating and helpful.
The staff are lovely and friendly and from what I have seen they are very professional when dealing with residents.

My step mum is particularly friendly with two of the activities staff and loves all the entertainment.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for the lovely review, I will share this with the team

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Review of
Barchester Laurel Bank Care Home
from B G (Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

Open day celebrations. Music, dancing, games, raffles, opening of the new shop, & so much more. A brilliant day so well organised. Well done!

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Review of
Barchester Sutton Grange Care Home
from Ellen H (Wife of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

This home is fabulouse. My husband has settled really wel. This is down to the care of the brilliant staff who very quickly picked up his likes and dislikes.
When I visit, we spend a lot of time in the bistro where it lovely and quiet and we can share a coffee.
The activities are just stunning, variety

and amount.

Reply from Francesca Lally, General Manager at Barchester Sutton Grange Care Home

Thank you for your lovely words of encouragement .At Sutton Grange we are always striving to give the best quality of care and life enrichment to enhance our Residents well being,We are a team effort in all we do and praise/positive feed back is cascaded as it is important that appreciation is shared .Anything else we can do to improve please do come and see me as my door is always open and thank you once again.

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Review of
Barchester Laurel Bank Care Home
from E W (Wife of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Lovely, happy home. Very welcoming. Excellent care for my husband.
As someone not needing care it was a very pleasant experience which we hope to repeat.
Driver and all carers courteous and competent - I would definitely recommend it to others.

Reply from Lyndsay Scott, General Manager at Barchester Laurel Bank Care Home

Thank you so much for your kind words. It was very nice to have you both stay. At Laurel Bank we do strive to ensure that all of our residents receive the best possible individual care and support whilst staying in the Home. We hope to see you in the future.

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Review of
Barchester Sherwood Court Care Home
from S W (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

Mum had been managed at home for 2.5 years and unfortunately her needs increased and she needed full time care to be safe. Choosing a home I found extremely difficult. Sherwood Court has looked after Mum since Dec 2024 and continues to do so. The staff are exceptional, experienced and personable. The

management brilliant, knowledgeable and help you navigate the complexities. They take the time to get to know your relative and pay attention to the little things that make the difference. The unrestricted visiting, allowing my dog to visit, never a problem to give and update all invaluable. You feel your relative is safe and well cared for, which is invaluable. Fully recommend this home.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your review, mum loves to see Lola when she visits. I will share your comments with the team

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Review of
Barchester Sherwood Court Care Home
from Lynn G (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

It is difficult to find the words to adequately summarise the skilled and supportive care given to our mum during her short stay here. Dedication to improving the lives of vulnerable people is incredible. Skilled caring staff in every area of the home have made Mums experience as positive as possible,

given her health challenges.
Thank you for everything.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your lovely review, I am incredibly proud of my team and will share your comments with them. It was a privilege to care for your mum.

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Review of
Barchester Laurel Bank Care Home
from Joan H (Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy here
My 103 birthday was unforgetable

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Review of
Barchester Glenroyd
from K P (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum was happy to have her first care home experience & I originally felt reassured that my completely deaf mum would be looked after while I was away. I especially asked if Mum would have a TV with access to subtitles, as she is unable to hear the TV. I was told there was a TV, but there was no remote

when we arrived, so we could not put the subtitles on. We were told this would be remedied, but it was never remedied & Mum told me she felt isolated.

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Review of
Barchester Sherwood Lodge Care Home
from L S (Daughter of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

My dad has been at Sherwood Lodge for around 8 weeks, and we are very pleased with the care he has received so far. He has settled in well and is clearly comfortable and well looked after.
The staff have been incredibly welcoming, polite, and genuinely caring in their approach, which has made a big

difference to both my dad and our family. He enjoys most of the meals, and we are especially impressed by how efficiently everything is managed - even down to how quickly his washing is turned around!
We feel reassured knowing he is in such good hands and are very grateful to the whole team at Sherwood Lodge.

Reply from Tracy Catterall, GM at Barchester Sherwood Lodge Care Home

Thank you for your lovely review. We are so happy that you feel our team has made a difference in making the transition in to our care home an reassuring one, for yourselves and Dad.

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Review of
Barchester Sutton Grange Care Home
from D H (Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

I was discharged from hospital, I was mobile but needed a "safe space" for a few days. Sutton Grange quickly completed all the paperwork and assessments. They were ready for me when I arrived. All the staff knew I was expected and as new staff came on duty they asked if I was "D". Everyone was friendly.

There was a a good choice of food which was well cooked and presented. The other residents were friendly. There were activities if you wished to join in.
The weather was good that weekend and so i spent some time in the gardens catching up on my reading. The bedrooms were as good as a first class hotel.
The best point about Sutton Grange are its staff - they are professional ,and caring. I wouldn't hesitate to recommend it for respite care or a long term home.

Reply from Francesca Lally, General Manager at Barchester Sutton Grange Care Home

Thank you for your lovely review of which i will feedback to the team as its important that they know what a good job they are doing and thank you for your kind words .We always strive to do our best and make improvements too and it was a pleasure supporting you when you needed respite

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Review of
Barchester Laurel Bank Care Home
from Joe H (Father of Resident) published on 23 July 2025 Submitted via Postal Card • Report

Overall Experience

Nowhere could be any better. Staff excellent hospitality very good. We are very lucky to be here.
Thank you all.

Reply from Lyndsay Scott, General Manager at Barchester Laurel Bank Care Home

Thank you so much for your kind words this means a lot to all of our staff. We strive to do the best we can and am glad that you enjoyed your stay. It was a pleasure to have you and your wife join our family and enjoy the Laurel Bank experience

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Review of
Barchester Sherwood Lodge Care Home
from Kath S (Respite Resident) assisted by family/friend published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

My stay at Sherwood Lodge was very good and I enjoyed it. I will come again. The only thing I was disappointed with was the quality of the food. For example, steak and apple pies had no pastry, the apple in big chunks. The courgette soup was bland. The fish and chips were good.

Reply from Tracy Catterall, GM at Barchester Sherwood Lodge Care Home

Hi Kath, thanks for taking the time to leave your review, we're so glad to hear you enjoyed your respite stay with us at our Sherwood Lodge Care Home, and we look forward to welcoming you back in the future. We're sorry that you were disappointed with the food at times, and we'll be sure to share your feedback with the home and catering team. Kind regards, Tracy

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Review of
Barchester Sherwood Court Care Home
from Michael M (Brother of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

The staff at this Carehome from the Top management to the Cleaners Helpers could not do enough for you . Nothing was too much and always done with a smile ....as the saying goes "they went the extra mile"
A hearty congratulations to all staff for making the Residents relaxed and very happy.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you Michael for taking the time to give us your feedback, looking after your brother was a privilege.

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Review of
Barchester Sherwood Court Care Home
from Veronica W (Sister of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

Sherwood Court is an excellent care home. My sister is recuperating after a knee replacement operation and the care she has received is excellent. The staff are very caring and friendly. All her needs are catered for and she is very happy and relaxed. I would recommend Sherwood Court for anyone who

is recuperating from an operation. The standards of care are very high. Every need is matched. The activities coordinator is excellent. Manager is a real star.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for the lovely feedback, it was a pleasure to care for your sister and we wish her well on her continuing recovery in the community

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Review of
Barchester Sherwood Court Care Home
from H L (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

A BIG THANKYOU to all the staff for treating our Mum to a lovely special 92 nd birthday on Friday 20th .My two brothers had travelled up for the day from the south of England to share the day too .From the decorations to the fabulous cake and the loving attention from the staff who were working hard

as usual in extreme temperatures but the atmosphere as always was cheerful and nothing was too much trouble for them .A really heart warming and an enjoyable day all round .As usual it was hard to leave her but we all felt she was in the best possible loving caring hands which is a massive relief so once again THANKYOU !!

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Sharing our residents birthdays is such a pleasure for our staff and its nice to be able to spoil them occasionally, I will share your lovely comments with the team.

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Review of
Barchester Sherwood Court Care Home
from P H (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

Superb support facility. I and my sister have been impressed with the staff, I had to say this, as I supported people for 15 years as I displayed in the boxed review below.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you so much for taking the time to write such a positive review. We pride ourselves on the quality care we deliver at Sherwood Court and it means so much to us all when it is recognised. I will share your encouraging comments with the team.

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Review of
Barchester Sutton Grange Care Home
from Alison C (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report

Overall Experience

The care provided to my parents during 1 weeks respite was really good....all the carers were professional and I felt comfortable leaving my parents in their care.
The only possible area for improvement was the catering.....

Reply from Francesca Lally, General Manager at Barchester Sutton Grange Care Home

Thank you for your positive feedback and i will let the team know as its always good to share with the team .Hopefully you will come back to us for future respite and your parents are a joy to look after .I will be in contact for further conversations regarding the catering so i can take on board any improvements my catering team can make to facilitate a quality service .I am however pleased that overall your parents experience was positive and that you were reassured that they were cared for at a high standard .

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Review of
Barchester Laurel Bank Care Home
from R C (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report

Overall Experience

Absolutely fantastic, genuinely caring staff. They worked so hard to make sure my dad had a happy and fulfilling life. They gave my dad an excellent service and helped him settle in and enjoy life when living at home was no longer possible. Moving to a nursing home was very difficult for all concerned

and Laurelbank really helped us through it.

Reply from Lyndsay Scott, General Manager at Barchester Laurel Bank Care Home

Thank you so much for taking the time to leave us such a lovely review and for choosing Laurel Bank for your Dad's care. I look forward to sharing this with the team. Thank you again.

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Review of
Barchester Sherwood Court Care Home
from D J (Husband of Resident) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

My wife has just recently been moved to Sherwood with mixed dementia. First impressions have been good. Staff are quick to attend when asked. The room is ok if a little small, but it meets her needs. I like the food being prepared on site, it is a big improvement from her previous home. I would prefer

to have 2 nursing staff, not one. There are a lot of residents for 1 nurse. The reception team are very good and I have plenty of chats with them. All in all, first impressions are good.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you so much for your review and taking the time to provide us with feedback. I would like to reassure you regarding the staffing, we have nursing staff across both of our communities who support all of our residents, we have a staffing model that ensures all of our residents are safe and well cared for. We look forward to supporting you and your wife in this journey and are so happy you chose Sherwood Court.

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Care Homes Owned by Barchester Healthcare Ltd in Lancashire

Barchester Healthcare Ltd Locations in Lancashire (6)

Barchester Healthcare Ltd Reviews in Lancashire (429)

Barchester Laurel Bank Care Home

Barchester Sherwood Court Care Home

Barchester Laurel Bank Care Home

Barchester Sutton Grange Care Home

Barchester Laurel Bank Care Home

Barchester Sherwood Court Care Home

Barchester Sherwood Court Care Home

Barchester Laurel Bank Care Home

Barchester Glenroyd

Barchester Sherwood Lodge Care Home

Barchester Sutton Grange Care Home

Barchester Laurel Bank Care Home

Barchester Sherwood Lodge Care Home

Barchester Sherwood Court Care Home

Barchester Sherwood Court Care Home

Barchester Sherwood Court Care Home

Barchester Sherwood Court Care Home

Barchester Sutton Grange Care Home

Barchester Laurel Bank Care Home

Barchester Sherwood Court Care Home

Awards / Recognitions (14)

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