Barchester Healthcare Ltd in Devon | 5 Care Homes

Review of
Barchester Mount Tryon Care Home
from W S (Respite Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

2 weeks respite care in Mount Tryon were a great help in speeding up my recovery following hospital in-patient treatment

Reply from Ria Willett, General Manager at Barchester Mount Tryon Care Home

Thank you so much for the lovely review. It really means a lot to us to have your feedback about our home and your experience staying with us. I will pass this feedback onto our team. Once again thank…read more

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Review of
Barchester Tyspane Care Home
from Delia M (Friend of Resident) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

We are very pleased with all aspects of the care & facilities in Tyspane, The staff are very efficient & friendly. Nothing is too much trouble. We are especially impressed with all the activities & outings which they arrange. Carry on the good work!

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Dear Delia
Thank you very much for your feedback, everyone works very hard to make sure that residents feels safe and well cared for. I will ensure the feedback is shared within the wider team.…read more

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Review of
Barchester Mount Tryon Care Home
from C W (Sister of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

My sister moved up to the first floor due to her increasing needs. She's been in her room for a decade (downstairs). The move was handled so well by the staff, who were kindness itself.
The upstairs staff were so welcoming - especially Jane, who organised a pamper day to welcome her.
She's very happy

in her new room.

Reply from Ria Willett, General Manager at Barchester Mount Tryon Care Home

Thank you so much for the lovely review. It really means a lot to us. I will pass this feedback onto our team. Once again thank you for taking the time to share with us.

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Review of
Barchester Cumberland Grange Care Home
from David S (Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

I think it is a splendid home. I am very well cared for, very kind and caring people. I know I need looking after, I am at the age I need someone looking after me. I can't imagine someone doing it better thankyou.

Reply from Bethanie Cheffings, General Manager at Barchester Cumberland Grange Care Home

What a truly heart-warming review from one of our very own and wonderful residents. Thank you so much for taking the time to leave this review. It is a real honour and a huge privilege to have you…read more

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Review of
Barchester Tyspane Care Home
from Jacqui S (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

The staff took care of my Mum while she was resident at Tyspane exceptionally well. We were more than happy with the level of care and attention she received. They couldn't have been kinder when she passed away

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this review. The staff will be happy to know that their care and kindness do not go unnoticed, we have a well trained team of nurses and carers at Tyspane who…read more

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Review of
Barchester Tyspane Care Home
from Graham R (Husband of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

Nursing staff are excellent.
Engagement by management, non-existent, despite 150 visits.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for leaving this review, I am pleased that your wife receives "excellent" care from our nursing team I know they always put our residents at the centre of all they do. I am in the home on…read more

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Review of
Barchester Lucerne House Care Home
from Annette E (Daughter of Resident) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

I cannot express enough gratitude to the incredible team at Lucerne House for the exceptional care, compassion and patience they have shown while looking after my father who has advanced dementia, can be very unpredictable, confused, agitated and unfortunately even physically aggressive. Despite these

challenges the staff have never wavered in their kindness. They treat him with upmost dignity and respect always seeing the person behind the illness rather than judging him by his illness. Every carer, nurse, manager has shown him and us as his family professionalism, genuine love and empathy throughout.

Reply from Sally Coletti, General manager at Barchester Lucerne House Care Home

I am truly grateful for the recognition of the exceptional work that our carers do. They are all dedicated and professional, and I am proud to call them part of our amazing team. We take great pride…read more

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Review of
Barchester Cumberland Grange Care Home
from Sarah P (Friend of Resident) published on 9 October 2025 Submitted via Website • Report

Overall Experience

My friend joined the Cumberland Grange as a permanent resident in June. He had the warmest of welcomes and nothing was too much trouble in settling him in. The food is excellent and the fresh daily cakes are yummy - he has declared Cumberland Grange as the house of cake!
All the staff are a happy team

and they are kind and helpful. The management team are efficient and very good and always available to answer questions. The carers team take care of his medical needs very well.
The activities on offer are varied and interesting and include outings. My friend was taken to an exhibition in Exeter. Everyone is encouraged to join in but there is no pressure.
My friend appreciates and enjoys the church services held a couple of times a month.
Cumberland Grange is an oustanding home all round.

Reply from Bethanie Cheffings, General Manager at Barchester Cumberland Grange Care Home

Thank you so much for taking the time to leave us such a wonderful review. It is a real honour to be entrusted to care for your dear friend. It is so great to read your lovely words and I look forward…read more

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Review of
Barchester Lucerne House Care Home
from Sandra W (Sister of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

When my sister went into Lucerne, she was really poorly. With the help and support from all the staff she is now back to been annette. Amanda has beena real assett to annette, she made sure she settle in well. All the staff are excelent. We are greated with a warm smile everytime we go.
Thank you to

every one at Lucerne for taking great care of my sister and every one else.

Reply from Sally Coletti, General Manager at Barchester Lucerne House Care Home

Thank you very much for your generous review. Your sister is an important part of our big family in Lucerne, and her well-being has always been a top priority for us, just like that of all our…read more

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Review of
Barchester Lucerne House Care Home
from Nikki C (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

Mum loves being at Lucerne House. It has been her home for nearly 10 years and the staff are like a family to her. Caring and supportive.
Mum has complex medical needs, all of which are managed effectively.

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Review of
Barchester Tyspane Care Home
from R B (Grandson of Resident) published on 16 September 2025 Submitted via Website • Report

Overall Experience

I came to visit my Grandfather on a Monday afternoon. I found him in the lounge enjoying the karaoke. It was so lovely to see the residents so happy. The staff that I met during my visit were all very friendly. The reception staff offered my a drink and slice of cake when I arrived. The Home has a very

welcoming feel and I can see it was the right choice for my Grandfather.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for your fantastic review, we are delighted that your Grandfather is enjoying life at Tyspane especially getting involved in our life enrichment activities which helps our residents connect…read more

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Review of
Barchester Cumberland Grange Care Home
from Helen G (Friend of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

I have worked in and visited a few care homes. On arriving at the Cumberland Grange I felt warmth and friendship,it's an amazing care home, the best. The staff are so friendly and helpful. Nothing is too much trouble,they go above and beyond. They always have time to talk to the residents and treat

them with respect and as an individual. Giving them the dignity they all deserve.
They have activities daily, morning and afternoon for those who wish to take part. The mini bus is also used weekly.
If you are looking for a care home for a loved one,Cumberland Grange is definitely worth a visit. You won't be disappointed. You too will be listened to and supported.

Reply from Bethanie Cheffings, General Manager at Barchester Cumberland Grange Care Home

What a truly wonderful review. Thank you so much for taking the time to write such lovely words about Cumberland and the team. It means an awful lot to us all. We look forward to seeing you soon!

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Review of
Barchester Cumberland Grange Care Home
from Bruce J (Son of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

Our mother has been a resident at Barchester Cumberland Grange for a few months (this is her second stay) and I have to say that the whole set up is fabulous. The accommodation is 5 star, as is the setting, the food, the service and the daily cakes.!!!. With excellence normally measured at 5 stars,

I have to say that the staff and management would score far higher in my view. They are all truly wonderful. The care they give, the welcome we receive, and the genuine patience and affection they share with everyone makes the Cumberland an outstanding residential home. You should all be incredibly proud of the environment that you have created...oh, and did I mention the cakes.!!!

Reply from Bethanie Cheffings, General Manager at Barchester Cumberland Grange Care Home

Thank you so much for your truly wonderful review. It is a joy to read and we are very grateful that you took the time to share your experience with us. It is a real pleasure having your dear mum here…read more

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Review of
Barchester Raleigh Manor Care Home
from Z A (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

Mum absolutely loved it. She joined in nearly all the activities offered to her. She loved going out for trips in the minibus. The staff were very kind & helpful & bent over backwards to accommodate her. The food choices were excellent & she loved having it cooked for her. The actual home was very clean,

tidy & very quiet.

Reply from Edmund Courtney, General Manager at Barchester Raleigh Manor Care Home

We are so delighted to receive such positive feedback. Your mum was an absolute pleasure to care for and we are very much looking forward to seeing her again soon.

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Review of
Barchester Lucerne House Care Home
from N K (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

Both parents were staying at Lucerne House. Both with different needs. The care they both receive dwas examplary. Nothing was ever too much trouble. I have had no experience of care homes before Mum + Dad had to move in but it was the small things that the staff did, above and beyond. Watching them

care for all residents as if they were there own family.
Thankyou to all the staff at Lucerne House for such special care for Mum + Dad x.

Reply from Sally Coletti, General manager at Barchester Lucerne House Care Home

Thank you for your kind feedback. It was a pleasure to care for both of your parents, and all the staff were truly fond of them. We strive to make all residents feel like they are part of one big…read more

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Review of
Barchester Mount Tryon Care Home
from Annabel B (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

Mount Tryon offers a very caring environment, the home is modern, offers an excellent dily activity programe, well done lead activities co-ordinator. Families are welcomed at any time of the day, with tea & coffee readily available.
Mum is very happy here, she is relaxed, well cared for and definately

enjoys the food.
Well done to everyone at Mount Tryon.

Reply from Ria Willett, General Manager at Barchester Mount Tryon Care Home

Thank you for the lovely feedback Annabel. Its an absolute pleasure to care for Mum. I will pass your feedback onto our team.Once again thank you for taking the time to leave us a review.

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Review of
Barchester Mount Tryon Care Home
from H P (Grandson of Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

Nan was resident at Mount tryon for just over a year. The family found that in this short time was some of the happiest moments she lived. The nurses and assistants was alway's in tears of laughter, brought on by Nan. This was a new side to Nan, one that we rarly seen. The family would like to thank

all the staff from top to bottom for there care and attention when looking after Nan. Thankyou.

Reply from Ria Willett, General Manager at Barchester Mount Tryon Care Home

Thank you for taking the time to leave us a review. It was a privilege to care for your Nan. We thank you for your kind words and support, it means a lot to our whole team.

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Review of
Barchester Mount Tryon Care Home
from Roger B (Son of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

I have ticked all the boxes, happy with Mum, living here, wouldn't want to go anywhere as Mum is very settled

Reply from Ria Willett, General Manager at Barchester Mount Tryon Care Home

Thank you for completing the review for us Roger. Means a lot to have your feedback. We love caring for Mum at Mount Tryon and appreciate your support as a family. I will pass your feedback onto our…read more

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Review of
Barchester Lucerne House Care Home
from T M (Husband of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

Management and staff do their very best to provide a home from home, with professionalism, care, kindness
and at times a great sense of humour. The staff go out of their way to make life easier for residents and relatives and friends alike.

Reply from Sally Coletti, Deputy Manager at Barchester Lucerne House Care Home

Thank you for your kind review, We take pride in providing professional care and attention to residents and relatives. Everyone is important to ALL the team at Lucerne House.

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Review of
Barchester Mount Tryon Care Home
from Barbra H (Respite Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with my stay, lovely gardens and excellent atmosphere.

Reply from Ria Willett, General Manager at Barchester Mount Tryon Care Home

Thank you for taking the time to leave us this lovely review. It really means a lot to hear about your experience with us at Mount Tryon. It truly is a pleasure to have you come and stay with us.I…read more

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Care Homes Owned by Barchester Healthcare Ltd in Devon

Barchester Healthcare Ltd Locations in Devon (5)

Barchester Healthcare Ltd Reviews in Devon (357)

Barchester Mount Tryon Care Home

Barchester Tyspane Care Home

Barchester Mount Tryon Care Home

Barchester Cumberland Grange Care Home

Barchester Tyspane Care Home

Barchester Tyspane Care Home

Barchester Lucerne House Care Home

Barchester Cumberland Grange Care Home

Barchester Lucerne House Care Home

Barchester Lucerne House Care Home

Barchester Tyspane Care Home

Barchester Cumberland Grange Care Home

Barchester Cumberland Grange Care Home

Barchester Raleigh Manor Care Home

Barchester Lucerne House Care Home

Barchester Mount Tryon Care Home

Barchester Mount Tryon Care Home

Barchester Mount Tryon Care Home

Barchester Lucerne House Care Home

Barchester Mount Tryon Care Home

Awards / Recognitions (14)

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