Care Homes Owned by Barchester Healthcare Ltd in Norfolk

He loves all the staff, activities and other residents and it has improved his life. He is safe, happy and enjoys all that Hethersett provides.

Choosing The Warren for dad was made easy & our worries & concerns were eased by their transparency & open communication.

The patience and kindness of everyone has helped dad settle beautifully.

The food is first-class, restaurant quality, with plenty of choice and variety.

& we've been encouraged to personalise it with his own belongings and pictures, making it feel like home. Families are made very welcome, with refreshments always available, grandchildren welcomed and a lovely private room for family celebrations.

I cannot recommend The Warren highly enough

Very good and handle resident with care they always attend to the needs of the resident always on top of everything very polite cares towards everyone and always a range of activities going on for the resident each and very day.

This is the 5th time my mum has been in for respite care. We are very happy with the care.

My father was a past resident of Hickathrift until we sadly lost him in 2023. He had some special friends there whom I visit on a regular basis. I have just attended their Summer BBQ which as usual was a joyous well planned event for both residents and visitors. All the staff are amazing and its a joy to see the happiness they give to their well cared for residents and as visitors too. Sincere thanks to them all.

I found the staff very friendly and kind. He loved his room and when I ask him he said the food was really good and he had a nice time.I will definitely be sending him back for restbite. I felt he was very safe there.

I am a regular visitor to Riston Lodge for the last year and have been impressed with the level of care and attention to the residents. The staff are so happy and friendly and nothing is too much trouble. Always plenty to keep everyone occupied - singers, bingo, cinema etc. Always a coffee available for visitors and a slice of cake if you're peckish. GREAT!

Upon arrival the staff were brilliant, initially a room was available along the corridor. Staff saw she was struggling to cope with the distance and immediately set up a nearer bedroom to facilities & mums friend. Nothing was too much trouble, food was wonderful and staff were so kind and cheerful, also to us as visitors. Excellent!

My only concern is the toilet in her room the flooring edging is coming away and does not reflect how well the rest of the home looks!

We are happy that we have made the right decision for her wellbeing and safety.

Very friendly staff. With a very welcome atmosphere. I really enjoyed my first visit

Always greeted with a smile my lady whom I come to visit seems very happy and settled.

The facilities and activities are excellent and my dad loves getting involved and helping; he's really settled and happy, which means the world to him and us. Forever grateful.

The staff are all extremely friendly, and professional and are always interacting with residents.

Outstanding Care home Thank you for everything you did for My late Mother Amanda, Won't ever Forget you for that.

I have just started visiting a friend in Ashfields Care Home and have found everything outstanding, from the care staff provide to the cleaniness. The food always looks lovely, all residents seem settled and happy. Staff are friendly.

It is a real pleasure to visit my father in Hethersett Hall and see him looking so well and happy. All staff without exception have a ready smile and a moment to chat. HH has recognised what is important to my father and shows him great respect but without an absence of humour and apparent genuine affection. HH is a model care home, an example of how care should be. Well done to all.

I am the daughter of a resident & Mum was made very welcome when she joined the home. All the staff are very caring & always friendly & jolly with the residents, & us too. We now know all the carers & feel very comfortable visiting.

All staff very supportive at a difficult family time.

Thank you, all at Ritson Lodge.