Care Homes Owned by Barchester Healthcare Ltd in North Yorkshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Yorkshire for Barchester Healthcare Ltd are showing below.
View the details of all 273 locations (with 23661 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in North Yorkshire (12)
Barchester Highfield Care Home
9.8
19 reviews
Lakeside Approach, Tadcaster LS24 9PG
"My mum moved in here a few weeks ago. She has settled in well and is so much better in herself since she has been there. The care home and…" Read all 19 reviews
Location Type Care Home
Barchester Highfield Care Home in Tadcaster offers respite care, dementia care palliative care and other care services. A highly qualified team of staff delivers respectful and dignified care. The 24-hour care is provided with delicious meals… Read more about Barchester Highfield Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 66 Rooms
- from £1,691 / week
Barchester Threshfield Court Care Home
9.8
100 reviews
Station Road, Threshfield, Skipton BD23 5ET
"Dad is becoming increasingly frail and following a fall my brother and I felt he would benefit from a period of respite care. On admission…" Read all 100 reviews
Location Type Care Home
Award-winning care at its best in the heart of the Yorkshire Dales. Threshfield Court is situated near Grassington in the heart of the beautiful Yorkshire Dales National Park. Just nine miles from Skipton, Threshfield Court Care Centre, formerly… Read more about Barchester Threshfield Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 61 Rooms
- from £1,377 / week
Barchester Mulberry Court Care Home
9.8
80 reviews
Clifton Park Avenue, Shipton Road, York YO30 5PD
"My sister was discharged from hospital to Mulberry Court following a sudden serious illness. She only lived 9 days. Everything about the…" Read all 80 reviews
Location Type Care Home
Barchester Mulberry Court Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities… Read more about Barchester Mulberry Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 64 Rooms
- from £1,995 / week
Barchester Ouse View Care Home
9.8
55 reviews
1 Fordlands Road, Fulford, York YO19 4QT
"Mum is in respite care at the moment and I have nothing but praise for Ouse View and the staff. The premises are first class, modern, clean…" Read all 55 reviews
Location Type Care Home
Ouse View is a modern, purpose-built care home which been specifically designed to provide high-quality elderly care, including residential care, as well as care and support for individuals living with dementia on their memory lane community. The… Read more about Barchester Ouse View Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 64 Rooms
- from £1,483 / week
Barchester Meadowbeck Care Home
9.8
78 reviews
1 Meadowbeck Close, Osbaldwick, York YO10 3SJ
"When visiting my friend my first impression I thought I was in a five star hotel, the tables were set out beautifully and glasses sparkling…" Read all 78 reviews
Location Type Care Home
Meadowbeck is a modern, purpose-built home that provides high-quality nursing and residential care. The home is proud to have a team of long-serving and highly-qualified staff, who are committed to providing care that affords the best possible alternative… Read more about Barchester Meadowbeck Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- 60 Rooms
- from £1,494 / week
Barchester Mount Vale Care Home
9.7
84 reviews
Yafforth Road, Northallerton DL7 8UE
"Excellent care in a lovely environment. Feels more like a hotel than a care home. Christmas decorations, activities and ambience…" Read all 84 reviews
Location Type Care Home
Mount Vale, provide high-quality 24-hour nursing care and residential support, alongside expert care for those living in the dedicated Memory Lane Community. Staff are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06… Read more about Barchester Mount Vale Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 67 Rooms
- from £1,609 / week
Barchester Scarborough Hall Care Home
9.7
105 reviews
Mount View Avenue, Scarborough YO12 4EW
"Mum moved to Scarborough Hall following a difficult few months in hospital and a nursing home following a fall. During that time she…" Read all 105 reviews
Location Type Care Home
Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast. The home provides residential, dementia,… Read more about Barchester Scarborough Hall Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 89 Rooms
- from £1,281 / week
Barchester Leeming Bar Grange Care Home
9.7
96 reviews
Leeming Lane, Leeming Bar, Northallerton DL7 9AU
"My uncle has been cared for in Leeming Bar Grange since Sept 25 when he was discharged from hospital. My auntie his wife of 66 years, is…" Read all 96 reviews
Location Type Care Home
Surrounded by stunning countryside, and with great access to local amenities and the A1, Leeming Bar Grange is a warm and inviting residence situated between the North York Moors and Yorkshire Dales National Parks. The home offers residential, nursing,… Read more about Barchester Leeming Bar Grange Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 60 Rooms
- from £1,482 / week
Barchester Rivermead Care Home
9.6
80 reviews
123 Scarborough Road, Norton, Malton YO17 8AA
"My Step father passed away in June 2025 . We looked after my mum for a while at our home but it was evident that we couldn't provide the…" Read all 80 reviews
Location Type Care Home
Rivermead is a purpose-built care home, providing first-class 24 hour general nursing care, as well as expert care for those living with dementia in the Memory Lane Community. The home has 5 exclusive premium rooms overlooking the countryside. All… Read more about Barchester Rivermead Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- 71 Rooms
- from £1,835 / week
Barchester Boroughbridge Manor Care Home
9.4
109 reviews
Roecliffe Lane, Boroughbridge, York YO51 9LW
"My father came to live at Boroughbridge Manor in August. The staff are amazing and no request has been too much. From ordering a bigger…" Read all 109 reviews
Location Type Care Home
Boroughbridge Manor Care Home is located in the North Yorkshire countryside and is ideally situated for access to the A1 and local amenities. The home offers residential, dementia, respite and palliative care. Bedrooms at the home are based across… Read more about Barchester Boroughbridge Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 81 Rooms
- from £1,377 / week
Barchester Dales Care Home
9.3
69 reviews
Draughton, Skipton BD23 6DU
"My partner is currently in the Dales at Skipton. I have 100% admiration for the Manager and staff. In my opinion the Dales is a wonderful…" Read all 69 reviews
Location Type Care Home
The Dales looks beyond its duty to provide excellent Nursing care. It is also a vibrant, active community with a full and varied programme of social and leisure pursuits, including organised musical and other events plus trips and excursions, which enable… Read more about Barchester Dales Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 56 Rooms
- from £1,377 / week
Barchester Thistle Hill Care Home
8.7
64 reviews
Thistle Hill, Knaresborough HG5 8LS
"My mother has been cared for in this delightful home since November 2021. The staff are extremely personable and caring and I have never…" Read all 64 reviews
Location Type Care Home
Thistle Hill Care Home provides high-quality 24-hour nursing and specialist dementia care in its dedicated Memory Lane Community. The home offers skilled care for younger people with physical disabilities, acquired brain injuries, and has close links… Read more about Barchester Thistle Hill Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 85 Rooms
- from £1,483 / week
Barchester Healthcare Ltd Reviews in North Yorkshire (939)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.703) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Ouse View Care Home
from Petra S (Respite Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I had 3 weeks respite care at Ouse View after fracturing my leg and being immobile. I was very well looked after by kind and friendly staff 24 hours a day. My room had a lovely view onto fields and trees, with a comfortable bed.
I enjoyed doing activities with the residents in a beautiful lounge near
I enjoyed doing activities with the residents in a beautiful lounge near
my bedroom.
There was a wonderful warm, friendly atmosphere everywhere. I have already recommended Ouse View to friends.
There was a wonderful warm, friendly atmosphere everywhere. I have already recommended Ouse View to friends.
Reply from Sue Phillips, Deputy Manager at Barchester Ouse View Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Thistle Hill Care Home
from E T (Husband of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
When we have raised issues with Nicky, she has been proactive and spoken to staff on our behalf. The permanent staff are nice and caring. However, the time between a patient pressing the call button and anyone responding - especially at night - is incredibly slow. Many of the contracters (non-permanent
staff) seem to have little to no idea what they are doing, which is worrying. But the permanent staff are good. There is a lack of consistency.
Reply from Feedback Team, The Feedback Team at Barchester Thistle Hill Care HomeThanks for taking the time to leave your review, and especially your compliments about our staff which we'll be sure to pass on for you. Call bells are answered as efficiently as possible, and were not aware of your concerns mentioned being raised prior to your review. If you'd like to share further detail with us, please reach out at feedback@barchester.com so we can support you. Kind regards, Barchester's Customer Feedback Team.
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Review of
Barchester Leeming Bar Grange Care Home
from Gordon T (Brother-in-law of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Our brother has been a resident in the Grange for approx 18 months. He is very settled here and has no anxieties or worries. This is in my opinion down to the way the Grange is run and staffed. Carers/cleaners and management staff are very caring and supportive of the residents and there are plenty
of activities for them. The main areas and rooms are kept in good order and cleanliness. There is a possible case for some internal bathroom doors to be replace due to age and moisture issues but nothing critical
Reply from Kathryn Billett, General Manager at Barchester Leeming Bar Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Rivermead Care Home
from Paul O (Son of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Step father passed away in June 2025 . We looked after my mum for a while at our home but it was evident that we couldn't provide the care mum required.
To say it hurt to even consider the thought of mum going into a nursing home was an understatement.
We chose Rivermead because we had been told
To say it hurt to even consider the thought of mum going into a nursing home was an understatement.
We chose Rivermead because we had been told
that the level of care was good.
That isn't what we experienced. It was well above good , it was exceptional
It is clear that all the staff take great pride in their work and are honest and kind .
Even when staff were dealing with the most difficult tasks I was in awe of how their professionalism shone through.
As the months progressed it was clear that due to mums ill health , mum was slowly getting less able to get around and her condition worsened.
Mum spent some time in hospital but we wanted her back home , back in Rivermead.
Mum sadly passed away but the care she received from the staff was more than we could ever have wished for .
Love to you all Paul , Helen and Beverley
That isn't what we experienced. It was well above good , it was exceptional
It is clear that all the staff take great pride in their work and are honest and kind .
Even when staff were dealing with the most difficult tasks I was in awe of how their professionalism shone through.
As the months progressed it was clear that due to mums ill health , mum was slowly getting less able to get around and her condition worsened.
Mum spent some time in hospital but we wanted her back home , back in Rivermead.
Mum sadly passed away but the care she received from the staff was more than we could ever have wished for .
Love to you all Paul , Helen and Beverley
Reply from Chloe Baron, acting General Manager at Barchester Rivermead Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Threshfield Court Care Home
from Angela F (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad is becoming increasingly frail and following a fall my brother and I felt he would benefit from a period of respite care. On admission his mood was very low and his appetite poor. Although Dad's stay was only brief, by the time he returned home to Mum a week later there was a marked improvement
in his wellbeing, thanks to the wonderful care he received. It has been lovely to see Dad taking part in social activities, smart and well groomed, regaining his appetite, some spirit and his smile. The Threshfield Court Care Home environment is welcoming, caring and it feels very safe/ Every staff member we encountered was cheerful, kind, positive and happy (always) to answer family questions. If Dad needs more respite or full time care we will have no hesitation in approaching TCCH.
Reply from Stacey Nicholson, Manager at Barchester Threshfield Court Care HomeDear Angela
Many thanks for your wonderful feedback, i will ensure this is shared with the whole team.
We have loved taking care of Dad (and Mum on her visits)
With Love Stacey and Team x
Many thanks for your wonderful feedback, i will ensure this is shared with the whole team.
We have loved taking care of Dad (and Mum on her visits)
With Love Stacey and Team x
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Review of
Barchester Mount Vale Care Home
from Adrian J (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care in a lovely environment. Feels more like a hotel than a care home.
Christmas decorations, activities and ambience excellent.
The staff are friendly and interact very positively with the Residents. Catering is very good
In summary an Outstanding Care Home.
Christmas decorations, activities and ambience excellent.
The staff are friendly and interact very positively with the Residents. Catering is very good
In summary an Outstanding Care Home.
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. All the best for 2026 Adrian.
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Review of
Barchester Mount Vale Care Home
from Edward M (Respite Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I received excellent care throughout my stay. Wonderful staff in every way - food first class.
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It was a pleasure to look after you in our home and hope you are fit and well and all the best for 2026 Ted.
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Review of
Barchester Ouse View Care Home
from B C (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is in respite care at the moment and I have nothing but praise for Ouse View and the staff. The premises are first class, modern, clean and beautifully maintained. The staff could not have been more welcoming and understanding at what has been a difficult time for our family.
Reply from Rebekka RIchardson, General Manager at Barchester Ouse View Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Ouse View Care Home
from M C (Respite Resident) assisted by family/friend published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very worried about coming into respite care but the kindness of the careing staff, all of them, has made my stay comfortable and enjoyable. Nothing is too much trouble for them. My room is lovely with a nice view and a comfy bed. I really like it here and would certainly recommend it to all.
Reply from Rebekka Richardson, General Manager at Barchester Ouse View Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Meadowbeck Care Home
from J S (Friend of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When visiting my friend my first impression I thought I was in a five star hotel, the tables were set out beautifully and glasses sparkling the residents looked very happy and I lookedaround I could see they were in safe hands. Tina was there for whatever they needed. The residents were well presented
and the building spotlessly clean and smelling fresh. I was warmly welcomed by friendly staff. Lovely entertainment with Christmas carols everyone joining in with Claire and her sax.
Reply from Annaliza Kemp, General Manager at Barchester Meadowbeck Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Ouse View Care Home
from Paul G (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall I'm happy with the care that my father receives at Ouse View. The care home is very well decorated and has nice welcoming lounges. The home is very clean and there are never bad odours in the communal rooms. I like that there is a coffee machine and cakes for visitors.
There are plenty of
There are plenty of
activities for the residents. The dining room looks really nice. The staff are caring and friendly.
My father complains quite a lot to me about the food. He says it's average at best. On the menu it looks really good. I have tried to get them to improve the standard of the meals by taking part in a meeting on the subject and by answering the survey that they sent me and bringing attention to the food but my father still says it's not very good. This is disappointing considering the amount we pay. They have a French chef but he doesn't seem to be able to provide food to even a decent pub standard
My father complains quite a lot to me about the food. He says it's average at best. On the menu it looks really good. I have tried to get them to improve the standard of the meals by taking part in a meeting on the subject and by answering the survey that they sent me and bringing attention to the food but my father still says it's not very good. This is disappointing considering the amount we pay. They have a French chef but he doesn't seem to be able to provide food to even a decent pub standard
Reply from Georgia Johnson, Customer Relationship Manager at Barchester Ouse View Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Ouse View Care Home
from Polly S (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
While my Dad was only with Ouse View for his last 6 weeks, I cannot speak highly enough of the care he received, and the commitment, patience and support from the staff who looked after him. It felt personal - he was not just a number - he was cared for with dignity and empathy, by people who had taken
the time to know him. The facilities were clean, bright, welcoming and well maintained, and there was plenty of space to spend time with him. My thanks to all the staff involved in his care - it was very much appreciated.
Reply from Rebekka Richardson, General Manager at Barchester Ouse View Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Ouse View Care Home
from Hannah S (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad initially came to Ouse View for temporary care. Throughout his time there, the kindness, professionalism & thoughtfulness of the staff had a profound impact on us. They were supportive as we settled him in, quickly got to know us, & were always welcoming during visits. Communication was
excellent, with staff readily sharing updates when we couldn't be there.
The rooms, shared spaces & garden are comfortable and welcoming, giving us lovely places to spend time together, including enjoying meals and sitting outside. We consistently saw him & other residents treated with dignity, gentleness and respect, even in more challenging situations.
Unfortunately Dad's health declined & he sadly passed away while a resident. As entered his final days, the team provided exceptional end-of-life care, ensuring his comfort while supporting our family emotionally & practically. Their compassion, expertise & respect continued even after his passing. It deeply impressed us all & stays with us.
Reply from Rebekka Richardson, GM at Barchester Ouse View Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Leeming Bar Grange Care Home
from N A (Niece of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle has been cared for in Leeming Bar Grange since Sept 25 when he was discharged from hospital. My auntie his wife of 66 years, is also a resident now.
Kathryn the Manager facilitated an expedited admission for my auntie to enable them to be together at the end of my uncles life. My uncle passed
Kathryn the Manager facilitated an expedited admission for my auntie to enable them to be together at the end of my uncles life. My uncle passed
away peacefully in the home, cared for, warm and safe. With my auntie by his side surrounded by attentive and caring staff.
From the supporting GP practice, management team /administration team all the fantastic carers, cleaning and catering staff, I cannot speak highly enough of their professionalism, compassion and care.
They take their time to get to know the residents as people and respect their individuality.
When you need extra support particularly when my uncle was end of life they could not have been more supportive and concerned for the families wellbeing as well as for the resident.
If you need anything at all, you only have ask. Thank you for being so amazing.
From the supporting GP practice, management team /administration team all the fantastic carers, cleaning and catering staff, I cannot speak highly enough of their professionalism, compassion and care.
They take their time to get to know the residents as people and respect their individuality.
When you need extra support particularly when my uncle was end of life they could not have been more supportive and concerned for the families wellbeing as well as for the resident.
If you need anything at all, you only have ask. Thank you for being so amazing.
Reply from Kathryn Billett, General Manager at Barchester Leeming Bar Grange Care HomePlease accept our condolences at this difficult time and thank you for taking the time to leave your review. Thank you for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times and I will pass on your feedback to the team. We value all feedback as this helps us to improve our service where required.
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Review of
Barchester Threshfield Court Care Home
from J R (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited my friend from July to his death in early December. I was very impressed with Threshfield Court staff in every way; very caring and efficient.
Reply from stacey nicholson, Manager at Barchester Threshfield Court Care HomeThank you so much John for your lovely feedback, i will ensure i share this with the team.
Take care - Best wishes Stacey and Team
Take care - Best wishes Stacey and Team
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Review of
Barchester Threshfield Court Care Home
from A S (Daughter of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Threshfield Court is a warm and friendly place. They truly care for everyone not just the residents but the family and friends that visit. Lots of activities going on through our the year not just for the residents but for the family to join in too.
Reply from Stacey Nicholson, Manager at Barchester Threshfield Court Care HomeThank you so much for your lovely review. I will share this with the team. We are so happy you chose to bring Mum to Threshfield court and we love taking care of her. With Love Stacey and the Team. X
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Review of
Barchester Mount Vale Care Home
from Ruth R (Respite Resident) published on 31 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good experience. Always smiling helpful people around. The food was right for me but always a choice if needed. The activities kept me busy and happy mixing with other residents. The marking of options doesnt give justice to the care and attention in every way.
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It was a pleasure to look after you in our home and hope you are fit and well and all the best for 2026 Ruth.
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Review of
Barchester Dales Care Home
from F M (Friend of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I have noted on several occasions that residents can be largely ignored while staff are on their phones. This is particularly sad for more lucid residents who are sometimes treated like naughty children. Today I observed 4 of 5 staff all on their phones (4:15 pm) whilst one resident repeatedly asked
to be moved near another resident so they could talk. There is little social interactions. Jigsaw I bought in months ago has never been touched (as far as I am aware). I wasn't going to complete the review, but was persuaded to by your receptionist.
Reply from Feedback Team, The Feedback Team at Barchester Dales Care HomeThanks for taking the time to leave your review. We're sorry to hear you've been unhappy with your experience at our Dales Care Home. Our staff members are using a company device for planning and recording care, be reassured our staff are not permitted to use personal devices whilst working throughout the home. We'd be happy to talk through this on your next visit to the home. On speaking with the General Manager, you're concerns regarding the care for our residents has not been raised with the home directly, however if you'd prefer to get in touch with our team, please reach out to us at feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.
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Review of
Barchester Scarborough Hall Care Home
from Lorraine L (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved to Scarborough Hall following a difficult few months in hospital and a nursing home following a fall. During that time she suffered terribly from anxiety and confusion. She moved to Scarborough Hall in October and what a difference! I cant believe how quickly she settled and how happy and
content she is in her new home. I can only put this down to the treatment and care she is receiving here. My experience of all staff has been very supportive attentive and frendly and I am confident that Mum's medical and mental health needs are being met. And the food is great too!! Thank you.
Reply from Charlotte Nurse, General Manager at Barchester Scarborough Hall Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review of
Barchester Mulberry Court Care Home
from R G (Sister of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister was discharged from hospital to Mulberry Court following a sudden serious illness. She only lived 9 days. Everything about the home was great - staff, residents and visitors made me feel welcome The home was comfortable and above all the staff looked after her with care and tenderness.
Reply from Rachael Moss, General Manager at Barchester Mulberry Court Care HomeThank you very much for taking the time to complete a review for Mulberry Court, and thank you for allowing us to care for your sister in her final days.
Feeling welcome and supporting families through the hard times is something we pride ourselves with.
Thank you again for trusting Mulberry and the Team to care for someone so precious to you
Have a very Merry Christmas from all of us here
Feeling welcome and supporting families through the hard times is something we pride ourselves with.
Thank you again for trusting Mulberry and the Team to care for someone so precious to you
Have a very Merry Christmas from all of us here
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Awards / Recognitions (14)
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