"My sister went into the home for 3 weeks in August. At the end of this stay she was not deemed fit to return home. She has since…"
Read all 20 reviews
from £1,691 / week
66 Rooms
Location Type
Care Home
Barchester Highfield Care Home in Tadcaster offers respite care, dementia care palliative care and other care services.
A highly qualified team of staff delivers respectful and dignified care. ... Read more
"We as a family are very pleased with the care and attention Donald needs. He has settled in well. He does need encouragement to join in…"
Read all 102 reviews
from £1,377 / week
61 Rooms
Location Type
Care Home
Award-winning care at its best in the heart of the Yorkshire Dales.
Threshfield Court is situated near Grassington in the heart of the beautiful Yorkshire Dales National Park. Just nine miles ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Since my mother in law has been in Mount vale, she has been extremely happy. The staff are really helpful, Louise has helped her to do lots…"
Read all 92 reviews
from £1,609 / week
67 Rooms
Location Type
Care Home
Mount Vale, provide high-quality 24-hour nursing care and residential support, alongside expert care for those living in the dedicated Memory Lane Community.
Staff are proud to be one of the first ... Read more
"I have stayed at Ouse VIew for three weeks, recovering from knee surgery. My wife is a permanent resident here. I have received veru good…"
Read all 55 reviews
from £1,483 / week
64 Rooms
Location Type
Care Home
Ouse View is a modern, purpose-built care home which been specifically designed to provide high-quality elderly care, including residential care, as well as care and support for individuals living ... Read more
"After spending time in a hospice and moving in here 8 weeks later I feel much more settled feeling at home much warmer friendlier…"
Read all 84 reviews
from £1,494 / week
60 Rooms
Location Type
Care Home
Meadowbeck is a modern, purpose-built home that provides high-quality nursing and residential care.
The home is proud to have a team of long-serving and highly-qualified staff, who are committed ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Our aunt moved to the care home in July 2024 to be nearer to family. Auntie's evolving needs have been met fully and the home continues to…"
Read all 99 reviews
from £1,482 / week
60 Rooms
Location Type
Care Home
Surrounded by stunning countryside, and with great access to local amenities and the A1, Leeming Bar Grange is a warm and inviting residence situated between the North York Moors and Yorkshire Dales ... Read more
"I have visited many care homes during the course of the last few years to see friends and family members. Rivermead is by far the nicest of…"
Read all 81 reviews
from £1,835 / week
71 Rooms
Location Type
Care Home
Rivermead is a purpose-built care home, providing first-class 24 hour general nursing care, as well as expert care for those living with dementia in the Memory Lane Community. The home has premium ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My Dad recently passed away at Mulberry Court Care Home after living there for 6 years. He arrived at the home in very difficult…"
Read all 84 reviews
from £1,750 / week
64 Rooms
Location Type
Care Home
Barchester Mulberry Court Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and ... Read more
"I visited several care homes looking for a short respite stay for my 98 year old mum. Boroughbridge Manor stood out with it's warm and kind…"
Read all 116 reviews
from £1,377 / week
81 Rooms
Location Type
Care Home
The home offers residential, dementia, respite care. Bedrooms at the home are based across three floors and each floor has its own living rooms and dining room allowing residents to socialise and ... Read more
"My Aunty Mrs Ambler went to Scarborough Hall. The care was fantastic the staff ,there all of them were very kind and very supportive to…"
Read all 107 reviews
from £1,281 / week
89 Rooms
Location Type
Care Home
Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North ... Read more
"Excellent in every way. I find the staff wonderful, from the nurses, cleaners, kitchen and laundry service. Every time that I visit, I am…"
Read all 71 reviews
from £1,377 / week
56 Rooms
Location Type
Care Home
The Dales looks beyond its duty to provide excellent Nursing care. It is also a vibrant, active community with a full and varied programme of social and leisure pursuits, including organised musical ... Read more
"My brother is really happy at Thistle Hill. He is unable to speak but manages to communicate with the staff who have really got to know and…"
Read all 71 reviews
from £1,483 / week
93 Rooms
Location Type
Care Home
Thistle Hill Care Home provides high-quality 24-hour nursing and specialist dementia care in its dedicated Memory Lane Community. The home offers skilled care for younger people with physical ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Barchester Healthcare Ltd Reviews in North Yorkshire (982)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.690) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
from Kevin I (Nephew of Resident) published on 17 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our aunt moved to the care home in July 2024 to be nearer to family. Auntie's evolving needs have been met fully and the home continues to provide great care. The range & variety of activities has been terrific. The environment is calm & caring and we remain very happy with our decision to bring Auntie
to Leeming Bar Grange.
Thank you.
Reply from Kathryn Billett, General Manager at Barchester Leeming Bar Grange Care HomeIt is our pleasure in taking care of your Auntie. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
from Briony M (Sister of Resident) published on 15 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My brother is really happy at Thistle Hill. He is unable to speak but manages to communicate with the staff who have really got to know and support him. His care has been excellent.
Reply from Dannie Tsoneva, General Manager at Barchester Thistle Hill Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
from J M (Daughter of Resident) published on 11 June 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mum is happy, safe and secure at Leeming Bar Grange, the staff are all very cheerfull and treat the residents with respect, the room could be kept a little cleaner as some chairs/furniture does not appear to move to enable them to hoover.
Reply from Kathryn Billett, General Manager at Barchester Leeming Bar Grange Care HomeThank you for your review and for your positive comments regarding our home and the team, I will discuss your feedback with my housekeeping team. It is our pleasure to look after your mother and we value your feedback.
from B D (Son-in-law of Resident) published on 11 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very friendly, helpfull and kind
Reply from Kathryn Billett, General Manager at Barchester Leeming Bar Grange Care HomeThank you for your review and for your positive comments regarding our home and the team, who work hard to deliver high standards of quality care at all times. It is our pleasure to look after your loved one and we value your feedback.
from S H (Mother of Resident) published on 8 June 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My son is very happy living at Meadowbeck he would not wish to be anywhere else well cared for and seeing how happy he is puts me at great ease.
I think the staff are great always friendly good to talk to them, makes me feel welcome and comfortable. I always feel easy approaching staff and always kept
involved in the know.
Reply from Annaliza Kemp, General Manager at Barchester Meadowbeck Care HomeWe are delighted to hear that you had a such positive experience with us. Your kind words mean a great deal to our entire team and truly reflect the dedication and compassion we strive to show every day. Providing a safe, comfortable and welcoming environment is at the heart of everything we do, so it is incredibly rewarding to know that this has been felt and appreciated. I will be sure to share your feedback with the team - it will certainly brighten their day. Thank you again for taking the time to share your experience and for placing your trust in us.
from Gillian B (Daughter of Resident) published on 3 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Since my mother in law has been in Mount vale, she has been extremely happy. The staff are really helpful, Louise has helped her to do lots of activities to keep her active. Tracy has been very helpful when doing her meals. When she has guests Tracy helps with the setting of the table and making sure
she has everything she needs. We are really grateful to Tracy for going above and beyond with her helpfulness.
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your mam in our home. Thank you Gillian
from M C (Resident) published on 2 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
After spending time in a hospice and moving in here 8 weeks later I feel much more settled feeling at home much warmer friendlier atmosphere.
Staff are very caring and helpful. Overall atmosphere is welcoming and communal making me feel involved.
Healthy and balanced meals always a good variety to
personal preferences.
Reply from Annaliza Kemp, General Manager at Barchester Meadowbeck Care HomeThank you so much for your wonderful review. We are delighted to hear that you had a such positive experience with us. Your kind words mean a great deal to our entire team and truly reflect the dedication and compassion we strive to show every day. Providing a safe, comfortable and welcoming environment is at the heart of everything we do, so it is incredibly rewarding to know that this has been felt and appreciated. I will be sure to share your feedback with the team - it will certainly brighten their day. Thank you again for taking the time to share your experience and for placing your trust in us.
from Clare G (Daughter of Resident) published on 22 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Dad has been part of the Memory Lane community since 2024 following hospital discharge. They helped him regain his strength / mobility, facilitated his need to 'work' / have 'meetings' and relentless walking and nosiness, managing the conflict that causes sensitively.
They work with his 1:1 carers
reporting rare sub-par care so we can address it. They encourage Mum eating their lovely food with Dad. They facilitate his regular haircuts and podiatry and ensure he regularly sees the nurse from his GP practice and community dentist.
They ring to let me know about his falls and have referred him to the falls team even though Dad won't comply with any advice they give! They try to get him to stay still by feeding him and have moved his room so he is closer to the heart of the unit for closer monitoring.
As a family we are so thankful to Trudi and every single one of her team for their care and compassion to Dad, his family and friends. Not fair to single anyone out as all wonderful!
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your dad in our home. Thank you Clare
from Stephanie S (Niece of Resident) published on 18 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Aunty Mrs Ambler went to Scarborough Hall. The care was fantastic the staff ,there all of them were very kind and very supportive to her. I feel like she will have a speedy recovery. If I go on holiday, I would definitely choose to go to Scarborough Hall because they were impeccable. Many thanks.
Xx
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Scarborough Hall Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
from J P (Daughter of Resident) published on 13 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I can not thank Mount Vale enough for their excellent care of our father on Memory Lane. Every member of staff has a wonderful way of relating/caring with every resident - from a smile, to a handshake, or a cheerful smile/hello, a gentle way of getting him to sit him down or lie down on the bed. Belind,
kind lovely lady, shabhu, Justin, Monata, Susie, Shaun (maintenance - who coaxed a resident back into Memory Lane).The wonderful housekeeper, and all the carers and nurses who gently smile encouragement or kindly smile as you walk by, or kindly empathise with you and gently take over the intimate/personal care in a professional way so that their daughter/family don't have to. The grounds person/gardener who make the gardens so cheerful/relaxed. Sarah - for always organising lots of lovely activities. Thank you so much for a truly wonderful team. Thank you to you all your kind care, support & making it a very happy/safe place for all residents.
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your dad in our home
from Deborah W (Partner of Resident) published on 12 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent in every way. I find the staff wonderful, from the nurses, cleaners, kitchen and laundry service. Every time that I visit, I am greeted by members of staff and I feel the warmth from them. A truly wonderful Care Home.
from A S (Daughter of Resident) published on 12 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have always been impressed by the standards of care and nursing care given to my mum, since coming into care. The staff are extremely kind, attentive, and friendly to my mum and to us as her family. We are so happy that this is the carehome she now resides in. I feel confident that my mum is being
given the care and attention that she needs, and that she is safe.
from Alison P (Mother of Resident) published on 11 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My son came to stay today @ Thistle Hill, to make this his forever home. He has complex needs but has been shown genuine care and empathy which bodes well for the future. He asked for the food he wanted and an effort was made to please him.
We have come to expect very high standards at Thistle Hill
as our father-law was here for several months before passing. He absolutely loved the food and care he recieved.
The new unit my son is in has beautiful rooms, lounges & a full time physio which is great.
I hope I can now relax a little myself thanks to Thistle Hill.
Reply from Amber Newband, activities at Barchester Thistle Hill Care HomeThanks for your review. We love receiving feedback and its testament to the hard work and dedication of our team. We'll make sure it's shared and celebrated with those involved. If you have any further comments, please do get in touch.
from Sarah P (Wife of Resident) published on 8 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mount Vale Care is wonderful, as the marked tick boxes show. I doubt we could have found better care anywhere. Thank you.
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your loved one in our home
from Jill G (Daughter of Resident) published on 6 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I visited several care homes looking for a short respite stay for my 98 year old mum. Boroughbridge Manor stood out with it's warm and kind atmosphere, friendly staff and creative decorations that were fun and interesting. Mum has returned a few times for respite care and I'm always impressed by the
genuine warm welcome we receive, the staff all knowing her name and chatting to her. I feel she is very well looked after, the room is bright and fresh and her comment on leaving is usually "it was all very good". Thank you to all of you for this wonderful care and support both to mum and me.
Reply from Susan Carter, General Manager at Barchester Boroughbridge Manor Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
from Steve B (Friend of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I went to visit an old friend at the Thistle Hill Care Home in Knaresborough this morning and was so impressed with many of it features and staff that I thought I would write a review.
All the members of staff I met were very very polite and helpful especially the nursing staff, the lady on reception
and the lady assistant manager. It seemed that nothing was too much trouble for the staff to benefit the patients and the visitors and everyone was looked after very well.
The buildings outside and gardens were kept to a very high standard and the premises internally were also maintained to a very high standard.
Having had parents who required nursing care later in life and having seen and been in many nursing homes over the years, the Thistle Hill Care Home was far and above the best I have seen.
Congratulations.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Thistle Hill Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
from Helen H (Daughter of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
In other care settings it has been made clear that mum was now their responsibility not mine and they alone would make any decisions regarding mum's care. This is not the approach at The Dales.
The nursing staff discuss any concerns with me and keep me involved at all time. It genuinely feels like
we are working together in mum's best interests and they remember that she is still my mum and still care about what happens to her.
Mum is very reluctant to eat and drink but the staff have gone to great lengths to find foods which will tempt her (usually ice cream and bourbon biscuits). They have endless patience encouraging her and tempting her to eat. Mym could not be getting better care.
from Ian C (Son of Resident) published on 24 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
This is a very nice well maintained care home that is always welcoming & friendly. I cannot praise enough not only the care that my father has received from the lovely staff here but also the care & support that my partner & I have felt from the manager & her staff. Outstanding.
Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your father in our home
from L H (Daughter of Resident) published on 24 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad wanted to go to Thistle Hill because he came from Knaresborough. He was on end of life, & the care & support was 5 star. The support to my sister & myself was fantastic & feed us cake. Wonderfull caring place
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Thistle Hill Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
from Jean D (Resident) assisted by family/friend published on 24 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The home has just been re-furbished to a high standard. I would recommend it to anyone looking for a care home.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Thistle Hill Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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