Care Homes Owned by Barchester Healthcare Ltd in Bristol
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Bristol for Barchester Healthcare Ltd are showing below.
View the details of all 270 locations (with 22545 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in Bristol (2)
Barchester Beaufort Grange
9.8
117 reviews
Hatton Road, off Long Down Avenue, Cheswick Village, Bristol BS16 1AH
"I can confidently say any ideas that I had of a carehome being sad and dreary have been replaced with this vision of caring, diverse and…" Read all 117 reviews
Location Type Care Home
Beaufort Grange is a luxurious 74 bedded care home situated in Cheswick Village in Filton. The home accommodates those who require nursing and residential care, and also offers support for those living with dementia in its specialist Memory Lane community. Cheswick… Read more about Barchester Beaufort Grange
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 74 Rooms from £1,350 / week
Barchester Bamfield Lodge Care Home
9.6
84 reviews
1 Bamfield, Whitchurch, Bristol BS14 0AU
"Can't praise the staff at Bamfield enough. The whole team is amazing and welcoming from the moment you step inside. The care is true and it…" Read all 84 reviews
Location Type Care Home
Bamfield Lodge Care home is surrounded by parks and open spaces in South Bristol and is within easy access to local amenities and leisure facilities. The home provides nursing, residential and dementia care both on a permanent, or respite basis. Residents… Read more about Barchester Bamfield Lodge Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 60 Rooms from £1,595 / week
Barchester Healthcare Ltd Reviews in Bristol (201)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.738) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Bamfield Lodge Care Home
from Andreea P (Niece of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Can't praise the staff at Bamfield enough. The whole team is amazing and welcoming from the moment you step inside. The care is true and it just feel very "at home" :)
Thank you to everyone at Bamfield, you do an amazing job :)
Thank you to everyone at Bamfield, you do an amazing job :)
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Review of
Barchester Bamfield Lodge Care Home
from C C (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
We all know about the issues that exist within the care industry, even the use of the word "care" is open to interpretation, especially by those who are supposedly in receipt of it.
Our family has had an extremely traumatic experience with Barchester, which led me to question the ethics of this business,
Our family has had an extremely traumatic experience with Barchester, which led me to question the ethics of this business,
which unsurprisingly, I found to be based on minimum standards and maximum profit. The complaint nearly 4 months on is still not resolved and have had to involve other organisations to investigate these serious issues.
I would strongly suggest that anyone who is considering placing a relative or loved one, within a home run by Barchester especially Bamfield Lodge, to think twice, as below the very thin veneer lies an organisation who's motives are at the very least questionable. Management tell you what you want to hear before admission but when care is questioned they remain unhelpful, unprofessional and totally unresponsive and will not fully involve the family regarding care.
I would strongly suggest that anyone who is considering placing a relative or loved one, within a home run by Barchester especially Bamfield Lodge, to think twice, as below the very thin veneer lies an organisation who's motives are at the very least questionable. Management tell you what you want to hear before admission but when care is questioned they remain unhelpful, unprofessional and totally unresponsive and will not fully involve the family regarding care.
Reply from Feedback Team, The Feedback Team at Barchester Bamfield Lodge Care Home
Hi Caroline, we're sorry to hear you remain unhappy following the response you've received to your complaints raised to the home and our team. Your concerns were fully investigated at the time and we explained the reasons the financial elements took a short amount of time to resolve, as they had previously been managed by a solicitor. We're disappointed your experience with the home didn't meet your expectations, and as previously advised, you can find further details on our complaints process here: https://www.barchester.com/contact-us/complaints-and-compliments. Kind regards, Barchester's Customer Feedback Team
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Review of
Barchester Beaufort Grange
from Sharrun S (Regular Volunteer) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can confidently say any ideas that I had of a carehome being sad and dreary have been replaced with this vision of caring, diverse and inclusive community atmosphere that provides quality care to residents. All staff are kind and respectful whilst the residents are in good hands. Clean and smell nice
everywhere.
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Review of
Barchester Bamfield Lodge Care Home
from Paul W (Son of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
You took my dad on the day we contacted you which has brilliant as we needed to find emergency care for him.
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Review of
Barchester Bamfield Lodge Care Home
from Roger L (Brother of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Please relieve my hearty thanks for the welcome assistance service during my 5 days visit to my sister in your Médicalised care home.
I was greeted by the Lodge General Manager a very professional & person of values which instils confidence.
All departments of the care home are perfectly effective,
I was greeted by the Lodge General Manager a very professional & person of values which instils confidence.
All departments of the care home are perfectly effective,
kitchen, service, all of the staff are very cooperative & have the residents interested at heart in the endeavours to help them to pass the most comfortable stay.
The cleanliness of the rooms is without exception very well looked after.
The secluded garden with it colourful fresh plantations is a paradise in the middle of this busy location.
It's nearly possible to forget it's outside.
Please let me pass this message to all those who are hidden behind the scenes or not " Congratulations on this excellent team work to achieve such a wonderful result & all the Entertainment & leisure events which fill the free time of the residents. This is 1 example of a Lodge used as reference
The cleanliness of the rooms is without exception very well looked after.
The secluded garden with it colourful fresh plantations is a paradise in the middle of this busy location.
It's nearly possible to forget it's outside.
Please let me pass this message to all those who are hidden behind the scenes or not " Congratulations on this excellent team work to achieve such a wonderful result & all the Entertainment & leisure events which fill the free time of the residents. This is 1 example of a Lodge used as reference
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Review of
Barchester Beaufort Grange
from P T (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been in the care home for nearly 3 years now and he is well looked after. There are many activities arranged to occupy the residents and he is very happy there. The staff are excellent and very caring.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for your kind review, we are truly grateful to hear that our care and support made a positive difference. It means the world to our team to know we're helping your father feel comfortable, valued, and at home.
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Review of
Barchester Beaufort Grange
from Sylvia W (Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Beaufort Grange is a loving and caring home. You feel the friendliness as soon as you enter. Staff are respectful and go out of their way to make sure all your needs are met. Nothing is too much trouble. Any information regarding facilities e.g hairdresser. Also pictures of staff who now have awards
for carer of the month are found within entrance. Weekly pets are also here also activity sheets for residents and dates of outings, finally after seeing several other homes in the area would not want to live anywhere else.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Beaufort Grange
Dear Sylvia,thank you so much for your kind review. We are truly grateful you took time to share your experience, and we are proud to provide a warm, caring environment for our residents. Your support means a lot! Best regards from all Beaufort Grange team.
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Review of
Barchester Beaufort Grange
from Julie F (Respite Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just would like to say a very big thank you for having me stay. All your staff are so amazing. Thank you all for looking after me.
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Review of
Barchester Beaufort Grange
from M S (Regular Volunteer) published on 23 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've been volunteering here for 1-2 months now and I think I'm truly able to connect with the residents, and I love hearing their stories. The staff are lovely too, they are always happy to help with anything.
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Review of
Barchester Beaufort Grange
from D E (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum is happy in the home and is well cared for. She enjoys most of the activities provided, but occasionally says she feels bored.
The staff are attentive and very friendly
Mum enjoys the food, particularly the constant availability of home made cakes!
Mum had her 90th birthday in the middle of
The staff are attentive and very friendly
Mum enjoys the food, particularly the constant availability of home made cakes!
Mum had her 90th birthday in the middle of
February she was made to feel special with a small gathering and a home made birthday cake!
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Review of
Barchester Bamfield Lodge Care Home
from L S (Relative of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Every time I arrive at the home staff members are welcoming, greeting me with a beautiful smile. Coffee/tea is available and tea trolly is out regularly.
Food looks delicious and nutritious.
Management and admin are approachable and often have seen them chatting with residents and family members.
Food looks delicious and nutritious.
Management and admin are approachable and often have seen them chatting with residents and family members.
My family member is looked after well.
No issues at all. Positive experience overall.
No issues at all. Positive experience overall.
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Review of
Barchester Beaufort Grange
from Jean J (Respite Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I spent 3 weeks at Beaufort Grange following major surgery on my ankle.
I was impressed with the level of welcome from the first time I met some of the staff on a visit earlier in the year.
I was so well looked after by every member of staff. The rooms are attractive and the whole building has more
I was impressed with the level of welcome from the first time I met some of the staff on a visit earlier in the year.
I was so well looked after by every member of staff. The rooms are attractive and the whole building has more
of the quality of a hotel rather than a hospital as well. Having said that it has a homely feel to it.
I am very grateful to everyone for caring for me so well and giving me the confidence to get back on my feet.
I shall recommend you to all my friends.
Thank you
I am very grateful to everyone for caring for me so well and giving me the confidence to get back on my feet.
I shall recommend you to all my friends.
Thank you
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Review of
Barchester Bamfield Lodge Care Home
from S G (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has only been in Bamfield for 2 months but has settled in well and enjoying her time there. The laid back atmosphere, helpful caring staff, cleanliness and food and drink options a plenty ensures my mind is at ease during her stay
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Review of
Barchester Beaufort Grange
from Kel A (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad has been with Beaufort since Nov 2023 and like all relatives you feel apprehension, anxiety, sadness and all kinds of emotions when making the decision to go this route. Beaufort from the moment those sliding doors opened Dad was treated like a long lost friend. The home seems more like a hotel
with a small little bistro inside, coffee, tea chocolate on tap and freshly baked cakes for you to help yourself. The staff are all happy, smiles and good mornings the norm. My Dad has entrenched himself in, is really content, the meds having been completely sorted now he's under their GP and they really care and understand about dementia. There is a particular lady on my Dads floor who is absolutely wonderful, helpful, caring and she always seems to be there (don't know when she sleeps!), my Dad gives her winks and knows she's good and not a threat (dementia trait) what she and all the others do is hard work, stuff a lot of us would not do. Thank you Brilliant Beaufort.
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Review of
Barchester Bamfield Lodge Care Home
from L T (Nephew of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have to say the staff on reception, to all the girls upstairs, are extremely helpful and look after my auntie very well. Would totally recommend this care home, if you need anyone looking after you. My aunt is happier than she's been in years.
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Review of
Barchester Bamfield Lodge Care Home
from Mary B (Respite Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff were all very good and kind and helpful.
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Review of
Barchester Bamfield Lodge Care Home
from A J (Friend of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Each time I enter the home, there is a lovely atmosphere. All the staff are very caring and friendly and always happy to help. The management team are always happy to help and always very welcoming. I can not fault the home or the staff at Barchester Bamfield Lodge Care Home.
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Review of
Barchester Beaufort Grange
from Sally C (Wife of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot imagine another nursing home coming, even close to what Barchester Beaufort Grange offers. As a retired nurse, I am very particular in the standards I expect in the care of my husband with my husband with dementia and Parkinson's. It's like being on a cruise ship with amazing food and daily
entertainment with the highest standards of nursing care, compassion, kindness, dignity for my husband. He is so well cared for with very high needs and is thriving. I cannot thank the staff enough!
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! We are pleased to hear that your experience is positive at Beaufort Grange. I will pass on your lovely comments to the team.
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Review of
Barchester Beaufort Grange
from Julie T (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been in Beaufort Grange for respite care. We have been very happy with the care given and Mum has participated in the many activities which she has thoroughly enjoyed. All the staff have been very kind and welcoming. It's a real home from home.
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! We are pleased to hear that your experience is positive at Beaufort Grange. I will pass on your lovely comments to the team.
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Review of
Barchester Beaufort Grange
from Karen C (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are amazing and my dad is happy with the place.
Staff are very approachable.
Staff are very approachable.
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! We are pleased to hear that your experience is positive at Beaufort Grange. I will pass on your lovely comments to the team.
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Awards / Recognitions (14)
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