Care Homes Owned by Barchester Healthcare Ltd in Bristol

managed many residential homes and had 33 years service before I retired.

circumstances but as soon as we met the team we were totally assured that our loved ones would be looked after impeccably. The staff and kindness is so beautifully genuine. They are a family who will care for your family!

which unsurprisingly, I found to be based on minimum standards and maximum profit. The complaint nearly 4 months on is still not resolved and have had to involve other organisations to investigate these serious issues.
I would strongly suggest that anyone who is considering placing a relative or loved one, within a home run by Barchester especially Bamfield Lodge, to think twice, as below the very thin veneer lies an organisation who's motives are at the very least questionable. Management tell you what you want to hear before admission but when care is questioned they remain unhelpful, unprofessional and totally unresponsive and will not fully involve the family regarding care.

everywhere.

kitchen, service, all of the staff are very cooperative & have the residents interested at heart in the endeavours to help them to pass the most comfortable stay.
The cleanliness of the rooms is without exception very well looked after.
The secluded garden with it colourful fresh plantations is a paradise in the middle of this busy location.
It's nearly possible to forget it's outside.
Please let me pass this message to all those who are hidden behind the scenes or not " Congratulations on this excellent team work to achieve such a wonderful result & all the Entertainment & leisure events which fill the free time of the residents. This is 1 example of a Lodge used as reference

for carer of the month are found within entrance. Weekly pets are also here also activity sheets for residents and dates of outings, finally after seeing several other homes in the area would not want to live anywhere else.

February she was made to feel special with a small gathering and a home made birthday cake!

My family member is looked after well.
No issues at all. Positive experience overall.

of the quality of a hotel rather than a hospital as well. Having said that it has a homely feel to it.
I am very grateful to everyone for caring for me so well and giving me the confidence to get back on my feet.
I shall recommend you to all my friends.
Thank you

with a small little bistro inside, coffee, tea chocolate on tap and freshly baked cakes for you to help yourself. The staff are all happy, smiles and good mornings the norm. My Dad has entrenched himself in, is really content, the meds having been completely sorted now he's under their GP and they really care and understand about dementia. There is a particular lady on my Dads floor who is absolutely wonderful, helpful, caring and she always seems to be there (don't know when she sleeps!), my Dad gives her winks and knows she's good and not a threat (dementia trait) what she and all the others do is hard work, stuff a lot of us would not do. Thank you Brilliant Beaufort.