Care Homes Owned by Barchester Healthcare Ltd in West Midlands

We cannot thank you enough for the amazing feedback that will be shared with the whole team. It has been our pleasure to look after her all of these years and we are so pleased to hear that we have a positive impact on you all. Her singing voice will be missed in the corridor.

Thank you, Richard, for your comments about your experience at Broadway Halls and your incredibly kind feedback. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Thank you so much for your beautiful review. We're truly grateful that you chose Iverley View for your mother-in-law's stay, and even more delighted to hear that it was such a positive experience for both her and your family.We look forward to welcoming your mother-in-law back soon for her afternoon tea treat!Warm wishes, Amanda

We are so pleased to hear that you, your dad and family have been welcomed by the amazing team. We are always striving for excellence so reading this brings us so much joy. It is lovely to see you both in the caf enjoying a cup of tea, especially after all that time in hospital. We are glad that you enjoy the beautiful grounds and garden area.

How lovely it is to hear that you've enjoyed feeling part of our Iverley View community. Thank you very much for your feedback, it is a tribute to our team, which is deeply appreciated.

Thank you so much for your incredibly kind and thoughtful review. We're truly touched by your words and thrilled that you felt such a strong sense of trust and peace here at Iverley View. Creating a warm, compassionate environment where residents feel truly seen and valued is at the heart of everything we do. Your feedback means the world to our team, and we're so grateful to have been able to support your loved one.Warmest regards,Amanda

Hi Anne, thanks for taking the time to leave your review. We understand how difficult this situation must have been to witness and we're grateful for your kind words. We're incredibly proud of the team at Fountains and the actions they took in this emergency situation. We'll make sure to share your thoughtful comments with the management and team at the home. Kind regards, Barchester's Customer Feedback Team.

Thank you so much for your kind review! We truly appreciate your feedback. Our dedicated staff goes above and beyond to ensure that our residents are well looked after and feel at home. It's always our goal to create a warm and welcoming environment for everyone. We're glad to hear you had a positive experience!

Thank you, for your kind words. We're so pleased we have helped. We would love to have her back ! Warm regards, Amanda

Thank you so much for this heartwarming review. Were truly delighted that your family felt so supported during what we know was a big transition. Being part of your mums 75th birthday was an honour, and were thrilled the meal was enjoyed! Your kind words mean a great deal to the whole team, especially our wonderful chef.Warmest wishes,GM.

Thank you, for your kind words. We're so pleased to hear that you felt at ease during your stay with us. It's wonderful to know our team could support your needs and make you feel comfortable and cared for throughout your time at Iverley View.Warm regards,GM.