Barchester Healthcare Ltd in West Midlands | 5 Care Homes

Review of
Barchester Edgbaston Beaumont Care Home
from Carol M (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report

Overall Experience

From the first time I visited the home I felt at ease and my mom has settled in quite nicely, the staff are lovely always smiling and welcoming its a really friendly atmosphere and I know my mom gets the care she needs.

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Review of
Barchester Fountains Care Home
from N R (Friend of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

Nikki on the reception desk is a ray of sunshine and that initial feeling flows through the rest of the home

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Review of
Barchester Broadway Halls Care Home
from I S (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

The Care Home is clean and tidy with staff always present and approachable with a polite and understanding nature. Will answer any questions asked
Food is of good quality. Home is warm and free of clutter. Rooms are more than adequate for needs of resident.

Reply from Nicholas Drinkwater, General Manager at Barchester Broadway Halls Care Home

Thank you Ian for your lovely review of Broadway Halls and for being so pleased that your father is so well looked after. We are delighted to get feedback about the staff being polite and kind. The…read more

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Review of
Barchester Broadway Halls Care Home
from Mandy H (Niece of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

Would just like to bring to your attention how wonderful myself & family have found Carrine. She is so caring and supportive to my Aunt. My Aunts health has improved since carrine's been looking after her. Carrine gives my Aunt lots of encouragement with eating her meals and getting out of bed. Thank

you for your continued support, Carrine

Reply from Nicholas Drinkwater, General Manager at Barchester Broadway Halls Care Home

Thank you for taking the time to write such a nice review, it means so much to know that our team's kindness and dedication made such a positive difference. It is lovely to see you visit your aunt so…read more

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Review of
Barchester Harper Fields
from V M (Daughter of Resident) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother has resided at Harper Fields for over 7 months. Initially my mother was very poorly in terms of health fitness. The Nursing Staff, Nurse B and Staff have supported and cared for my mother so kindly and professionally. My mother has critical on going care with regard to swallowing issues. The

Nursing Staff, Nurse B and Nurse J and their wonderful teams attention to details has without doubt extended my mothers life based on Mums health on her first day at Harpers. Thank you is not enough

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

We would like to thank you for your wonderful feedback. I have shared your feedback with the team and they were very happy that you are satisfied and with them. It has been a pleasure to be part of…read more

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Review of
Barchester Broadway Halls Care Home
from Elaine H (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

Very nice care home. Mom has been cared for very well here by the staff, although she is 94yr with Diabetes and is bedridden and other complex needs.

Reply from Nicholas Drinkwater, General Manager at Barchester Broadway Halls Care Home

Thank you so much for taking the time to share your experience at Broadway Halls. We are truly delighted to receive your review. Your kind words reflect the dedication and passion our team puts into…read more

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Review of
Barchester Harper Fields
from Pam G (Friend of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

My lifelong friend passed away this month having been a resident at Harper Fields for 13 years.
Throughout this period she received high quality nursing care for both her considerable physical and mental health needs. She was always treated with kindness, dignity and respect.
Harper Fields became

her community and her home in every respect. This was achieved by all staff (nursing, caring, catering, maintenance, cleaning, entertainment, admin and management) working well together. Thank you all so much.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

We cannot thank you enough for the amazing feedback that will be shared with the whole team. It has been our pleasure to look after her all of these years and we are so pleased to hear that we have a…read more

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Review of
Barchester Edgbaston Beaumont Care Home
from Judy D (Respite Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

After my hernia surgery, I stayed at Edgbaston Beaumont Care Home from 9/8/25 to 12/8/25. I received good care and staff can't do enough for me. All the staff are very good and kind. Regards Judy

Reply from Sarah Billingsley, Administrator at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to leave a review, this is much appreciated. I'm glad you enjoyed your stay here and wish you all the best for the future.

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Review of
Barchester Fountains Care Home
from S F (Son of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

This was my mothers second respite stay. Although she cannot remember it now she very much enjoyed herself at the time and the staff are very caring and considerate of her problems. We will be using Fountains again regularly throughout the year.

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you for your review! We are glad your mother enjoys her stays when visiting Fountains. Look forward to seeing you again!

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Review of
Barchester Iverley View Care Home
from Les S (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Fabulous place and our friend very happy there and well looked after. The staff go above and beyond to be accomodating

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you for the taking the time to leave us a review, we're so happy your friend is happy here with us.

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Review of
Barchester Broadway Halls Care Home
from Richard H (Son of Resident) published on 17 September 2025 Submitted via Website • Report

Overall Experience

So glad we managed to get mom in to Broadway Halls, the whole experience has been wonderful. Friendly and very helpful staff throughout and the facilities are top draw. From personal care to nutrition and medical requirements the people and place are everything you could wish for. Knowing how mom is

being looked after and cared for makes not just mom happy but the whole family. With the tales you sometimes hear regarding care for the elderly, this place restores your faith in humanity. Thank you all so much for giving mom a new lease of life.

Reply from Nick Drinkwater, General Manager at Barchester Broadway Halls Care Home

Thank you, Richard, for your comments about your experience at Broadway Halls and your incredibly kind feedback. Our residents' wellbeing is our main priority and it is great to hear that you were so…read more

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Review of
Barchester Iverley View Care Home
from J O (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

The staff are so helpful and accommodating to your every need. They are a credit to Iverley.
Nothing is too much trouble.
The food and decor is exceptional.
My mother in law was in the best hands whilst we went on holiday.
Every member of staff was welcoming and couldn't do enough to ensure my

mother in laws stay was a top class experience for her.
She has been invited back for a complimentary afternoon tea which she is very much looking forward to.
Overall a wonderful home from home experience for her and peace of mind for us her family knowing that her every need is being genuinely taken care of.
A mention to the incredible staff I met at iverley care home where nothing was too much trouble and also wanted to give my mother in law the best experience whilst in their care.
The home service advisor, the manager and the senior care assistant. You are amazing.

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your beautiful review. We're truly grateful that you chose Iverley View for your mother-in-law's stay, and even more delighted to hear that it was such a positive experience for…read more

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Review of
Barchester Harper Fields
from Frances S (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

My Dad has been in Harper Fields for four weeks after spending more than six months in hospital. The staff are fantastic, friendly enthusiastic and above all caring, kind and patient with my Dad who's not always compliant because of his condition. He lost a lot of weight in hospital I'm hopeful that

he will be able to put some back on, as well as the lovely choices on the menu there are regular snacks. Their cafe is a bonus, I can make myself a drink to take to Dads room or sit with him in the cafe. The home is in a beautiful setting, my Dad particularly likes to be outside and there's a circular path around the home that I can push his wheelchair round. Today was his birthday, we were able to have a birthday party there in a private lounge dining room that could hold all the immediate family. The food provided was plentiful and delicious and really made Dads birthday special.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

We are so pleased to hear that you, your dad and family have been welcomed by the amazing team. We are always striving for excellence so reading this brings us so much joy. It is lovely to see you…read more

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Review of
Barchester Fountains Care Home
from Bob M (Nephew of Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

Lovely people we met that look after my wife's aunt at Barchester Care Home. Good to know that she is being looked after so well.
Thank you.

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you feel your wife is being well cared for by our lovely team. It's our priority to ensure that…read more

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Review of
Barchester Fountains Care Home
from K M (Niece of Resident) published on 3 September 2025 Submitted via Postal Card • Report

Overall Experience

We visited my aunt for the first time, as we live in Canada. She looks well-cared for and the staff was friendly & helpful to both my Aunt & to us. We had a lovely lunch & sat outside in the garden to visit.

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you so much for your kind words about your aunt's stay with us! We are thrilled to hear that she looked well cared for and that our staff made a positive impression on you. It's wonderful to…read more

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Review of
Barchester Iverley View Care Home
from Jayne S (Friend of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

What a fabulous place - its like a 5 star hotel with wonderful entertainment and attention to detail. We attended a quiz afternoon today and it was excerlant - we were even given wine and a mini buffet. Our friend who now resides here was constantly kept an eye on an enjoyed being part of the afternoon

fun.
My husband and I would be more than happy to spend a week here as a holiday!

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

How lovely it is to hear that you've enjoyed feeling part of our Iverley View community. Thank you very much for your feedback, it is a tribute to our team, which is deeply appreciated.

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Review of
Barchester Fountains Care Home
from Jacqueline J (Daughter-in-law of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

The overall care my MIL is getting is excellent
Wonderful staff. Helpful & kind

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you so much for your kind review! We truly appreciate your feedback. Our dedicated staff goes above and beyond to ensure that our residents are well looked after and feel at home. It's always…read more

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Review of
Barchester Iverley View Care Home
from Molly M (Granddaughter of Resident) published on 14 August 2025 Submitted via Website • Report

Overall Experience

Iverley view is amazing!! The staff are lovely, always welcoming and greet you with lovely coffee and homemade cakes!! The activities are very good and my grandad is very happy here. It's perfect! The food is also incredible, absolutely delicious!!!

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your lovely review, Molly! We're delighted to hear your grandad is happy here and that you've felt so welcomed. Our team always aims to create a homely, friendly…read more

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Review of
Barchester Iverley View Care Home
from Abi D (Niece of Resident) published on 14 August 2025 Submitted via Website • Report

Overall Experience

From the moment I stepped onto the grounds, I knew this care home was something truly special. Nestled a beautifully landscaped gardens, it radiates calm & comfort at every turn. The architecture & interior spaces are as thoughtful as they are elegant-clearly designed with both practical care & aesthetic

grace in mind.
But what truly sets this place apart is the staff. Intelligent, warm, & genuinely caring, every team member I've met goes above & beyond-not just professionally, but personally. There's a real spirit of kindness here. They take the time to get to know each resident, understand their individual needs, & create a space that feels safe, dignified, & full of heart.
Leaving a loved one in someone else's care is never easy. But here, I feel an immense sense of trust & peace. I know they're not only well looked after-they're seen, heard, & cherished. For anyone searching for a place that embodies compassion, safety, and excellence, this care home is an absolute gem.

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your incredibly kind and thoughtful review. We're truly touched by your words and thrilled that you felt such a strong sense of trust and peace here at Iverley View. Creating a…read more

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Review of
Barchester Edgbaston Beaumont Care Home
from D M (Respite Resident) assisted by family/friend published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

My stay, although short, was very welcoming, was made to feel comforted, I was looked after very well. I enjoyed my stay. It was a good all round experience.

Reply from Edgbaston Administrator, Administrator at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to leave a review for us and I am glad your stay was enjoyable.

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Care Homes Owned by Barchester Healthcare Ltd in West Midlands

Barchester Healthcare Ltd Locations in West Midlands (5)

Barchester Healthcare Ltd Reviews in West Midlands (453)

Barchester Edgbaston Beaumont Care Home

Barchester Fountains Care Home

Barchester Broadway Halls Care Home

Barchester Broadway Halls Care Home

Barchester Harper Fields

Barchester Broadway Halls Care Home

Barchester Harper Fields

Barchester Edgbaston Beaumont Care Home

Barchester Fountains Care Home

Barchester Iverley View Care Home

Barchester Broadway Halls Care Home

Barchester Iverley View Care Home

Barchester Harper Fields

Barchester Fountains Care Home

Barchester Fountains Care Home

Barchester Iverley View Care Home

Barchester Fountains Care Home

Barchester Iverley View Care Home

Barchester Iverley View Care Home

Barchester Edgbaston Beaumont Care Home

Awards / Recognitions (14)

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