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Care Homes Owned by Barchester Healthcare Ltd in West Midlands

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in West Midlands

Only the locations & reviews in West Midlands for Barchester Healthcare Ltd are showing below.

View the details of all 273 locations (with 24053 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in West Midlands (5)

 - Browse 5 Care Homes owned by Barchester Healthcare Ltd in West Midlands
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Barchester Iverley View Care Home
168 Norton Road, Stourbridge DY8 2TA 
9.9 17 reviews
Barchester Iverley View Care Home, Stourbridge, West Midlands
"The home is lovely as its only a year old. It's immaculate and well set out. There is a lounge and dining room on each floor, as well as…"   Read all 17 reviews
  • from £1,600 / week
  • 55 Rooms
Location Type Care Home

Barchester Iverley View care home gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Fountains Care Home
1355 Stratford Road, Shirley, Solihull B90 4EF 
9.7 126 reviews
Barchester Fountains Care Home, Solihull, West Midlands
"Special thanks to all the staff in Olton Floor for their excellent care and support for my brother over the past few weeks. Their patience…"   Read all 126 reviews
  • from £1,276 / week
  • 80 Rooms
Location Type Care Home

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Harper Fields
Albany Lane, Balsall Common, Coventry CV7 7SR 
9.7 124 reviews
Barchester Harper Fields, Coventry, West Midlands
"We have received an exceptional level of care from the team at Harper Fields, particularly on the Epsom ward. Our family member has been…"   Read all 124 reviews
  • from £1,674 / week
  • 80 Rooms
Location Type Care Home

Barchester Harper Fields makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Broadway Halls Care Home
The Broadway, Dudley DY1 3EA 
9.6 112 reviews
Barchester Broadway Halls Care Home, Dudley, West Midlands
"Everything about my mothers stay was first class. Lovely rooms, great staff. A bit pricey but one gets what one pays for.…"   Read all 112 reviews
  • from £976 / week
  • 83 Rooms
Location Type Care Home

Just a short walk from Priory Park, the Zoological Gardens and town centre shops and services, Broadway Halls is a modern care home in Dudley. The home provides residential, nursing, respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Edgbaston Beaumont Care Home
32 St James Road, Edgbaston, Birmingham B15 2NX 
9.2 95 reviews
Barchester Edgbaston Beaumont Care Home, Birmingham, West Midlands
"I am a friend of a resident who recently moved into the home. I have been very impressed with every aspect of my friend's care. Staff are…"   Read all 95 reviews
  • from £1,092 / week
  • 30 Rooms
Location Type Care Home

Edgbaston Beaumont Care Home is located in the heart of Edgbaston in a quiet residential area and provides nursing and dementia support, in addition to respite care & short breaks. It is a small ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in West Midlands (474)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.700) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Iverley View Care Home

from Sandra H (Daughter-in-law of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is lovely as its only a year old. It's immaculate and well set out. There is a lounge and dining room on each floor, as well as a hairdresser room and cinema space. I have found all the staff very professional, friendly and helpful. The meals are good and served the same way they do in
a restaurant. They have planned event's must days to keep everyone active and amused. It would be somewhere I would want to live if it came to that.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care HomeThank you so much for your lovely review. We are delighted to hear that you find our home welcoming, well-designed, and maintained to such a high standard. Creating a comfortable environment for our residents is very important to us, so its wonderful to know that the layout, facilities, and overall atmosphere have made a positive impression. We take pride in providing professional, friendly, and supportive care, and it is lovely to hear this has been reflected in your experience. It truly means a lot to hear that you would feel happy living here if the need ever arose. Thank you again for your kind feedback and support it means so much to us all at Iverley View.
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Review of

Barchester Iverley View Care Home

from Jonathan H (Son of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Iverley View is an outstanding care home. The bulding is brand new with exceptional facilities and the staff are all of a very professional standard. I feel very safe in the knowledge that they are taking excellent care of my Mom, who is very happy there. She really enjoys the food they serve and theres
weekly activities to enjoy.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care HomeThank you so much for your kind and thoughtful review. We are delighted to hear that you are pleased with the care your mom is receiving. It's wonderful to know that our facilities, team, and the overall environment are meeting your expectations. Providing a safe, comfortable, and engaging home for our residents is at the heart of everything we do, so your feedback means a great deal to us. Our staff take great pride in delivering high-quality, compassionate care, and your comments are a real encouragement to the whole team.
Thank you again for your support and for trusting us with your mom's care.
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Review of

Barchester Iverley View Care Home

from Suzanne C (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my dad received was first-class. The manager and assistant manager were very professional and caring. The food was excellent, and the chefs were always flexible. My dad gained weight during his stay. Most importantly, the everyday care and compassion from all the staff were so wonderful to
see. They were his family.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care HomeThank you so much for your kind and thoughtful review. It truly means a great deal to us to hear that your dad felt so well cared for during his time with us. We're delighted that he enjoyed the food and that our chefs were able to meet his needs so flexibly, it is so wonderful to hear that this had such a positive impact on his wellbeing.

Most Importantly, your words about the care and compassion shown by our team are incredibly meaningful. We always strive to create a warm, supportive environment where residents feel safe, valued, and at home, so its very special to know that your dad felt like part of our family.

Thank you again for taking the time to share your experience.
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Review of

Barchester Edgbaston Beaumont Care Home

from J T (Friend of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a friend of a resident who recently moved into the home. I have been very impressed with every aspect of my friend's care. Staff are professional and extremely caring & they treat residents with courtesy and dignity.
The only 'downside' is the size of the room and in my view the rather utility
type furniture, e.g wardrobe, chest of drawers. However the communal rooms are excellent.
Reply from Edgbaston Administrator, Administrator at Barchester Edgbaston Beaumont Care HomeThank you for taking the time to leave us a review, and we are please your friend is receiving excellent care and your lovely comments on the staff will be passed on.
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Review of

Barchester Harper Fields

from L M (Sister-in-law of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have received an exceptional level of care from the team at Harper Fields, particularly on the Epsom ward.
Our family member has been treated with kindness and respect. Within a few short weeks the team there knew her well and are able to judge her care needs based the progression of her illness
alongside the wishes of the family.
There are regular and long-term staff members which means both the residents and the family get to know them well and whenever we have asked for information about sleeping patterns, food intake, medical records, they have been able to provide it quickly and honestly.
After having an awful experience with a previous care home we are thankful that we found Harper Fields and their team, we cannot imagine our family member being anywhere else.
Reply from Hayley Wilkinson, General Manager at Barchester Harper FieldsWe are so pleased to receive your feedback, it is lovely to read that you cannot imagine her being anywhere else. The Epsom team are overwhelmed to hear that they have met the expectations aimed for each and every day.
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Review of

Barchester Fountains Care Home

from Bernadette H (Sister of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Special thanks to all the staff in Olton Floor for their excellent care and support for my brother over the past few weeks. Their patience and understanding has been outstanding and the family are incredibly grateful. Their support and kindness has been so very helpful. We cannot thank them enough for
their care. Nothing is too much trouble for them. Always cheerful and happy, we are so thankful that he is at Fountains and being treated with dignity and kindness. A fabulous Care Home, offering fantastic Care, with beautiful home cooked food in safe surroundings and best of all .. the wonderful staff. Thank you all.
Reply from Anna Paule, operations manager at Barchester Fountains Care HomeThank you so much for taking the time to leave such a heartfelt review, your kind words about our Olton floor team truly mean a lot to us, care is the very heart of what we do here at fountains and its wonderful to know it has made a difference to both your brother and family.
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Review of

Barchester Harper Fields

from Diane B (Daughter-in-law of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
No words can express how as a family how happy we were with Jeans care over the 4 ½ years she lived at Harper Fields. Jean had an accident in July 2021 and had to move to Harper Fields at short notice. From the first day Jean moved in she was well looked after. The staff there not only looked after
Jean but also us her family and we became part of their family. There were good days and not so good days with Jean and I am sure everyone knows there what we mean. We would like to thank each and every one of the staff at Harper Field for everything they did for Jean and us as a family as a whole up to the end, you are all worth your weight in gold..
Reply from Hayley Wilkinson, General Manager at Barchester Harper FieldsWe are so grateful that you have taken the time to complete this feedback. You know the team really cared for you all and were overwhelmed to receive this feedback. We are so glad that we made you all feel welcomed and well cared for as this is why we come to work every day and try our very best each day to deliver outstanding care.
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Review of

Barchester Iverley View Care Home

from Linda D (Wife of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my husband Tonys 80th birthday weekend. What a brilliwnt weekend arranged by the staff and chef. A buffet on Saturday for the family and residents, and cake and fizz doe everyone on Sunday. The upstairs lounge was beautifully decorated with a magnificent balloon arch, thanks to Molly for that!
Photos of Tony and our family were put on the T.V screen, we cannot thank every member of our Iverley friends for going the extra mile and more fabulous memories made. Love them all very much.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care HomeThank you so much for your beautiful words. It was an absolute pleasure for all of us at Iverley to celebrate your husband's 80th birthday with you and your wonderful family. Molly will be thrilled to know her efforts with the decorations and arrangements were appreciated. Creating fabulous memories together is exactly what we strive for, and it means the world to us that you feel Iverley team went the extra mile. Your kind words will be shared with every member of staff, they will be touched. Thank you for letting us be part of such a wonderful celebration. With much love from all your Iverley family.
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Review of

Barchester Iverley View Care Home

from Clare V (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Iverley since May 2025. This weekend has been his 80th birthday. The staff at Iverley have gone all out to make it a special occasion for him and our family. From beautiful balloons and decorations, to a fabulous cake and party food. They've collated photos of dad into
a memory book and signed it with their best wishes. All the staff have shown dad love and affection and made the weekend so special for us all.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care HomeThank you so much for your lovely review. We were absolutely delighted to celebrate your dads 80th birthday. Milestone birthdays are incredibly special, it was a pleasure to help create a celebration with such cherished memories. The memory book was a small way for us to show just how much your dad means to everyone, he is such a valued member of our Iverley View family. Thank you again for your kind words and for trusting us with your dad's care.
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Review of

Barchester Harper Fields

from Judith S (Cousin of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot commend your staff at Harper Fields more highly. The care they gave her, in particular, the last days of her life were exceptional. Also, for the care and compassion they showed her family during those last days. I cannot thank them enough. Truly exceptional. Thank you all.
Reply from Hayley Wilkinson, General Manager at Barchester Harper FieldsWe would like to take the opportunity to thank you for taking the time to send us this feedback. It has been shared with the team and the were delighted to receive it. We are so pleased that our team met the required standards and expectation's and the care and compassion that we work so hard to achieve was delivered.
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Review of

Barchester Edgbaston Beaumont Care Home

from P G (Sister of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always seem caring and helpful and see to know my sister's needs.
It would be useful to be updated with any change in her care to stop us panicking ie. using a syringe to adminster fluid as she is asleep such a lot.
Reply from Edgbaston , Administrator at Barchester Edgbaston Beaumont Care HomeThank you for taking the time to leave a review and we are pleased you are happy with our staff. I will ensure your comments are passed to our Nursing team. Kind Regards
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Review of

Barchester Broadway Halls Care Home

from Neil S (Son of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about my mothers stay was first class.
Lovely rooms, great staff.
A bit pricey but one gets what one pays for.
Reply from Nicholas Drinkwater, General Manager at Barchester Broadway Halls Care HomeThank you so much for taking the time to leave us such a wonderful review. We are so privileged to be able to care for your mother and are so pleased to hear that you are comforted by the care we provide. I will pass on your kind words to the team.
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Review of

Barchester Broadway Halls Care Home

from Dawn M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom lived at Broadway Halls for just over 1 year, the care she received was faultless. The staff were amazing, shout out to Mai & gentleman Chris (the night shift nurse who cared for my mom when she passed away was excellant)
I would like to take this opportunity to thank each and everyone of your
staff
Thank you Dawn x
Reply from Nick Drinkwater, General Manager at Barchester Broadway Halls Care HomeWe are truly honoured to have cared for your mum and are deeply touched by your kind words. Knowing that you felt the care was faultless and that our team supported your mum with compassion and dignity means everything to us.
Your special mentions to Mai and Chris will be shared with them and the wider team - they will be incredibly proud to know the difference they made during such an important time.
On behalf of everyone at Broadway Halls, thankyou again for your trust. Our thoughts remain with you and your family.
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Review of

Barchester Broadway Halls Care Home

from Karen P (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Broadways Halls is certainly a lovely place in which to live.The lounges, rooms, dining rooms are very welcoming and comfortable; so much so that my 90year old mother described the place as looking like Buckingham Palace. To this I would add, however, that the true value of Broadway Halls lies in the
quality and dedication of the staff. Staff who knew how to get Dad to eat , staff who knew how to get him to join an activity , staff who made the extra effort not only with Dad but were also aware of challenges faced by our family. I could list countless exchanges with wonderful carers , administrators , maintenance staff and activity staff which demonstrated that here people were determined to do their very best for Dad. In so doing they provided priceless support for our family as a whole. Thank you Broadway Halls.
Reply from Nick Drinkwater, General Manager at Barchester Broadway Halls Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly touched by your kind words and by the trust you placed in Broadway Halls to care for your dad.
It means a great deal to hear that our team were able to support not only your dad, but your whole family during what we know can be a challenging time. Your comments about the dedication, compassion and determination of our staff will be shared with the whole team, who will be incredibly proud.
Thank you once again for your lovely feedback - it really does mean the world to us.
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Review of

Barchester Broadway Halls Care Home

from Susan P (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late mother Jessie was a resident from Jan 2025 until Dec 2025 started downstairs and moved to 2nd floor when mor help was required mom had a special rapour with mai who didn't take any nonsense from mom but treated her fantastic even to taking time out just to sit with her also to the male nurse
Chris on the night shift who looked after mom on the night she passed nothing was to much trouble no matter what you wanted. All of the staff at Broadway are extremely fantastic at what they do no matter what there role is so a great big thank you to you all love from Jessie's daughter sue
Reply from Nicholas Drinkwater, General Manager at Barchester Broadway Halls Care HomeThank you so much for taking the time to share your kind and thoughtful feedback. It truly means a great deal to all of us.
We are honoured that you entrusted us with the care of your mother. Knowing that your mother felt respected, supported and comfortable, and that our team had been able to respond sensitively to her needs, is incredibly important to us.
Supporting residents and families during such a difficult time is a responsibility we take very seriously, and we are grateful to know that the compassion and care shown to your mother brought comfort to you and your family. Your recognition of our staff, as well as the environment, food, activities and practical services, will be shared with the whole team, as feedback like this is a real source of pride and encouragement.
On behalf of everyone at Broadway Halls , thank you again for your kind words and trust.
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Review of

Barchester Broadway Halls Care Home

from David S (Friend of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice place to live good care good staff.
Reply from Nicholas Drinkwater, General Manager at Barchester Broadway Halls Care HomeThank you for such a lovely feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you.
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Review of

Barchester Edgbaston Beaumont Care Home

from J M (Respite Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had one week respite/ recovery in the Beaumont Care Home in Edgbaston. The staff (especially daytime - same night staff were less helpful and understanding) were friendly and competent. I was disappointed to discover on my last day that there was a programme of activities that might have been at interest
but I was not told about them. The food was excellent. Cleaning and condition of the room was only just adequate given the cost of a weeks stay. Overall it was the attitude of staff and the food that made my stay a pleasure.
Reply from Edgbaston, Administrator at Barchester Edgbaston Beaumont Care HomeThank you very much for your feedback. Apologies you didn't not receive the Activity Planner and that you found the accommodation only adequate. I will pass on your kind comments to our Carers and Kitchen staff.
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Review of

Barchester Broadway Halls Care Home

from A H (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here has been extremely good. Staff and management always friendly and helpful. Nothing appears to be too much trouble. My room is of good size, comes with single bed with bedside cabinet wtih lockable draw and atop is a table lamp. The room also contains a desk type unit and a chest of
draws. There is an en-suite shower room with toilet and hand basin. Finally there is a two door wardrobe. The home is 3 storys high. I am on the top floor. Each floor has its own common room, complete with TV. Each floor has it own dining room (not refectory) with a number of tables to suit size, each table seating 4 people. Laundry is collected on a daily basis and usually returned within 2 days.
Reply from Nicholas Drinkwater, General Manager at Barchester Broadway Halls Care HomeThank you very much for taking the time to provide us with this lovely feedback. Our team work really hard to ensure a friendly, homely and welcoming environment and we are so pleased to hear that you are settled and happy at Broadway Halls. It means a great deal to our team to know that this is appreciated and I will share this with them.
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Review of

Barchester Edgbaston Beaumont Care Home

from S I (Wife of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Disgraceful - appalling - never again. Do not use this organisation if you care for your loved one. You do have some good staff, but unfortunately, the bad cancel them out.
Reply from Feedback Team, The Feedback Team at Barchester Edgbaston Beaumont Care HomeThanks for taking the time to leave your review. We're sorry to hear you remain unhappy and can see that your concerns are being handled as part of our complaint process. We're disappointed your experience with the home didn't meet your expectations, and as previously advised, you can find further details on our complaints process here: https://www.barchester.com/contact-us/complaints-and-compliments If we can support you further, please do get in touch with us at feedback@barchester.com Kind Regards, Barchester's Customer Feedback Team.
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Review of

Barchester Fountains Care Home

from C F (Daughter of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting very helpful staff understanding any problems or issues, very clean & tidy always plenty of staff about.
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Awards / Recognitions (15)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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