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Care Homes Owned by Barchester Healthcare Ltd in Cumbria

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Cumbria

Only the locations & reviews in Cumbria for Barchester Healthcare Ltd are showing below.

View the details of all 270 locations (with 22729 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Cumbria (3)

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3 Care Homes owned by Barchester Healthcare Ltd in Cumbria
Barchester Lanercost House Care Home

Berkeley Grange, Newtown Road, Carlisle CA2 7PW 

9.8 71 reviews
"My Aunt is a resident at Lanercost house and my mother has been in for respite care 3 times. All the staff are fantastic and very…"   Read all 71 reviews
Location Type Care Home

Located on a modern residential housing estate on the outskirts of Carlisle, Lanercost House offers easy access to local amenities with the Scottish Borders, Historic Carlisle and the beautiful Lake District nearby. The home provides first-class 24-hour… Read more about Barchester Lanercost House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 79 Rooms
  • from £1,528 / week
Barchester Newlands Care Home

Newlands Park, Workington CA14 3NE 

9.6 58 reviews
"We will be forever grateful to the managers & staff for the care provided to our dad. He was always treated with dignity and respect. I…"   Read all 58 reviews
Location Type Care Home

In its central location in Workington, Newlands gets the best of both worlds; plenty of local amenities yet within easy reach of the beautiful Lake District and the scenic Solway Coast. This purpose built home benefits from a high standard of décor,… Read more about Barchester Newlands Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 54 Rooms
  • from £1,160 / week
Barchester Lanercost House - Carlyle Suite

Berkeley Grange, Newtown Road, Carlisle CA2 7PW 

9.4 21 reviews
"Good caring environment. My father is treated with kindness The staff are open & welcoming toward family & visitors…"   Read all 21 reviews
Location Type Care Home

The Carlyle Suite of Lanercost House specialises in looking after dementia sufferers, who benefit from sophisticated and advanced techniques courtesy of owners Barchester Healthcare. Residents include younger people with an inset of the condition,… Read more about Barchester Lanercost House - Carlyle Suite

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Palliative Care
  • 15 Rooms

Barchester Healthcare Ltd Reviews in Cumbria (150)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.739) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Barchester Healthcare Ltd
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Review of

Barchester Lanercost House Care Home

from Candy B (Niece of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt is a resident at Lanercost house and my mother has been in for respite care 3 times.
All the staff are fantastic and very patient, friendly and caring. They are also very kind and supportive to the residents families which means so much.
The care home itself is beautiful and more like a
hotel.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you Candy for your lovely review. Your aunt is an integral part of Lanercost and we are delighted she is here with us. We are very much looking forward to welcoming your mum back soon too.

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Review of

Barchester Newlands Care Home

from N B (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We will be forever grateful to the managers & staff for the care provided to our dad.
He was always treated with dignity and respect. I think the fact that Dad would greet every member of staff with a big smile speaks volumes.
We as a family were always made to feel welcome and we never felt like
we were in the way.
Thank you all x.
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home

Thank you so much for your kind words, I will cascade to the team. Kind regards Kim

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Review of

Barchester Newlands Care Home

from L W (Granddaughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my Granda came to Newlands he has been treat with the upmost respect and dignity. We cannot praise the staff enough for the care he has received from the moment he arrived.
All staff and management are friendly and cannot do enough for him and us every time we visit.
Thank you for everything.
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Review of

Barchester Newlands Care Home

from J D (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are exceptional they cared with compassion and dignity towards my dad. Staff so helpful, nothing any trouble to them. As his daughter I couldn't of wished for better care in the short time he was there before his passing. So grateful to them all.
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home

Thank you so much for your kind words, I will pass on to the team, thank you again,

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Review of

Barchester Lanercost House - Carlyle Suite

from Elaine N (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good caring environment. My father is treated with kindness
The staff are open & welcoming toward family & visitors
Reply from Janette Lawrence, General Manager at Barchester Lanercost House - Carlyle Suite

Thank you Elaine, we are so pleased that you chose the Carlyle Suite to care for your father. He is settling in very well and we will everything we can to ensure his stay with us is happy and fulfilled.

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Review of

Barchester Lanercost House Care Home

from Carol F (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm happy to say my mum is now a permanent resident at Lanercost house care home after having some respite care . My mum is so well cared for from all the staff the care is outstanding they are a great team who are all so friendly and caring which gives a welcoming and happy atmosphere. My mum is so
settled and happy in Lanercost has made many friends and joins in with the activities which is all down to the activities team which is lovely to see . A big thank you for your amazing care and support from you all at Lanercost care home
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you for your lovely review. We are so pleased mum is staying with us. She has become an integral part of our community and it is heartwarming to see how settled she is, she brings a smile to the face of everyone she meets.

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Review of

Barchester Lanercost House Care Home

from E W (Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am so glad this facility was available to me after my knee operation.
It's not a five star hotel, it's a five star care home.
All the staff did their very best over and beyond what I had expected.
Liaison with my GP/district nurse etc was muddled but not necessarily the home's fault.
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Review of

Barchester Lanercost House Care Home

from J C (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just moved in to Lanercost House for 3 weeks respite which may be extended. From day 1 everyone has been kind, warm, welcoming and supportive of mum and also us. It is no easy but we are very happy with the choice we made for mum and us as a family. We are grateful for their professionalism
and kindness.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you. We hope you are as happy as we are that your mother has adapted to Lanercost as well as she has. We will continue to support you all during this transition period and beyond.

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Review of

Barchester Lanercost House Care Home

from R K (Niece of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting Auntie I witnenessed love and care. All staff, cooks, admin, cleaners etc are understanding the rules of the setting. The setting is run very well with happy caring staff. There are no clicks with staff and while sitting with Auntie I couldn't help but iverhear conversations with other
residents and staff They all were treated with respect and dignity. As visitors daily we were welcomed and staff updated the daughter and kept her informed with information that was relivent. Thank you all for an outstanding service
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you so much for your lovely words, you fill us with a sense of pride and I am so pleased that you were happy with what you witnessed despite this being a very sad time for you. May I convey our deepest condolences to the whole family.

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Review of

Barchester Lanercost House Care Home

from Judith S (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff we have met and looked after the resident have treated her with dignity and love. We stayed during her passing and heard the staff treating other residents with love and kindness. Nothing was too much to ask for I was looked after whilst being with me to ask her for blankets, pillows food
and drink. Enabling me to be by her side. The atmosphere in the care home is warm, calm and happy. All staff get on and work hard which makes the running of the place clockwork. Residents are clean and happy. Activities are organised well and residents look forward to whats planned.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you for your lovely response, it is so kind of you to think of us at this difficult time. It was privilege and pleasure to care for your dear mother and I'm so happy that the experience was as comforting as possible for you. We miss hearing you play on the piano.

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Review of

Barchester Lanercost House - Carlyle Suite

from Paul L (Partner of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experiences I have had with the Carlyle Suite and the staff have been excellent at all times. The facilities are first class and the staff are as good as it gets. They always go above and beyond the call of duty. They are very pleasant with visitors and care for the residents very well at all times.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House - Carlyle Suite

Thank you very much for your kind review. You have been a consistent supporter to the unit and this is very much appreciated. It is, as always, our privilege and pleasure to care for your dear partner.

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Review of

Barchester Lanercost House Care Home

from Linda D (Daughter-in-law of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When organising care for my father-in-law the staff were extremely helpful and kept in regular contact .
Every member of staff was friendly and professional. My father-in-law was given the specialist support he needed and there was understanding and consideration of his individual needs.
As my father-in-law's
condition deteriorated the family were able to spend time with him and the staff were sensitive to our needs as well as his. We felt he was in a safe and caring environment.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you very much for your kind review. It was our privilege to care for your dear Father-in -Law. I am so pleased that he was comfortable and settled and that he managed to spend some quality time with you all. Thinking of you all.

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Review of

Barchester Newlands Care Home

from Ruth S (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was cared for brilliantly by Newlands Care Centre. Her physical and medical needs were always attended to, and just as importantly, the emotional needs as well. The staff were able to give her compassionate and gentle interation and she was able to join in activities and even go on days out.
I'll always been grateful for how well she was looked after. Every staff member I came across genuinely cared.
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home

Thank you very much for your kind comments it is much appreciated, your mum is a big miss in the home.

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Review of

Barchester Newlands Care Home

from P D (Friend of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just time of visiting, and the first impression was that this was a place of the finest decoration, comfort all round, for the visitors and the residents. Staff extremely friendly and helpful, nothing too much trouble. When I reach that stage in my life when I need all round care, this place is where
I would want to be.
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home

Thank you so much for your kind words it is very much appreciated.We will try to keep a room for you when you are ready!!!

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Review of

Barchester Newlands Care Home

from S M (Son-in-law of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were 'wary' about care homes at first, but once we had a pre-brief wit the care home manager our worries were soon put at ease, all the staff displayed empathy + care, from the reception staff, to the cook, all lovely people, my mother in laws room was cosy, her final days were comfortable, + she
was at ease.
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Review of

Barchester Lanercost House Care Home

from Sue B (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are brilliant, quickly getting to know each resident on a personal level and understanding their needs thoroughly. This personalised approach makes a significant difference in the quality of care provided.
The atmosphere in the care home is incredibly positive, with everyone always smiling.
This cheerful environment undoubtedly contributes to the overall well-being of the residents.
Kindness and respect are at the core of the care home's ethos. These values underpin every aspect of their care, ensuring that residents feel valued and respected at all times.
The staff are not only compassionate but also resilient. They consistently demonstrate a willingness to come up with innovative solutions to any challenges that arise, ensuring that the residents receive the best possible care.
Overall, this care home excels in creating a warm and respectful environment for its residents. I highly recommend it to anyone looking for a place where their loved ones will be well cared for.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you for taking the time to leave us such lovely feedback. It is heartwarming to know that the efforts of all our team members are appreciated and acknowledged. We are so pleased that you chose Lanercost to take care of your mother.

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Review of

Barchester Lanercost House - Carlyle Suite

from N P (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved to Lanercost recently and me & my sister would like to say we were impressed with the overall service. The staff are all friendly and professional and seem to take great care of the residents. My Dad is well looked after and seems to be more alert and happier since moving here. We have
noticed a vast improvement in his mood and communication skills in the short time he has been there. The rooms and bathrooms are all nicely decorated and kept lovely and clean. The common areas are nice and bright and the staff are very welcoming. We would just like to thank you all for doing a fantastic job.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House - Carlyle Suite

Thank you so much for your kind response. We are so pleased that your dad has settled well and are delighted that he has come to join our community.

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Review of

Barchester Newlands Care Home

from Keith R (Son of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away peacefully on the 9th November in Barchester Newlands Care Home. She had cancer but the care received meant that she was comfortable right to the end. I would like to thank all of the excellent team for their faultless efforts and care during her time there. We will always be very
grateful to the managers, nurses, carers, cleaners, caterers and other support and admin staff. Thank you.
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home

Thank you so much for your kind words, it is very much appreciated.

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Review of

Barchester Lanercost House Care Home

from Judith S (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Barchester Lanercost House Care Home on 10th October. The whole process was dealt with professionally and very quickly. Although her time there was short, she was given the best care, compassion and love from all the staff as she came to her end of life. We, as a family will be
eternally grateful to the team that mum was kept comfortable and well cared for. Thank you all so much
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Review of

Barchester Lanercost House Care Home

from Lynn W (Daughter of Resident) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived to see this facility, I was delighted! It is in a nice location and beautifully maintained. The staff are all lovely very friendly and helpful. I feel Dad is in a very caring environment and is very well looked after. As I live abroad, this is extremely important to me. Staff have gone
out of their wat to ensure that Dad is catered for in everyway. As I leave to go home, I am happy to leave him in your care and hope he continues to thrive as much as possible.
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home

Thank you, Lynn, for your lovely words. We are delighted to have your father here with us and thank you and the family for choosing Lanercost as his residence. We will do everything we can to ensure he has an enjoyable and fulfilling time with us. I hope you got home safely and I do hope we will see you again in the future.

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Awards / Recognitions (14)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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