"Field house is a lovely care home, my Grandma has been here for 3 years & it has been lovely to see her be so well cared for & happy…"
Read all 82 reviews
from £1,747 / week
20 Rooms
Location Type
Care Home
The Field House Care Home is a beautiful, cosy residential home in the rolling hills of Shropshire. Church Stretton as a town has recently been voted one of the best places to live in Shropshire, due ... Read more
"I have been at mount house for 3 months recovering from a broken knee. the care I have received is excellent. the staff are all caring and…"
Read all 119 reviews
from £1,390 / week
58 Rooms
Location Type
Care Home
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom ... Read more
"Ottley House is an absolute gem. Friendly and caring staff, wonderful catering facilities.
An open place with windows building, lovely…"
Read all 86 reviews
from £1,551 / week
72 Rooms
Location Type
Care Home
Ottley House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and ... Read more
"It was a real pleasure to bring my three young sons to visit their great-grandmother at Wheatlands. All the staff were eager to greet the…"
Read all 98 reviews
"Dad was made to feel so welcome, cared for and safe.
He received excellent Nursing care.
As a family we cannot reccomend Hagley Place…"
Read all 111 reviews
from £1,832 / week
60 Rooms
Location Type
Care Home
Hagley Place Care Home in Ludlow is a purposely-designed home offering residential, nursing and specialised care for challenging conditions such as dementia and Alzheimer's disease.
A professional ... Read more
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Barchester Healthcare Ltd Reviews in Shropshire (496)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.690) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
from Yvonne B (Wife of Resident) published on 17 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Ottley House is an absolute gem. Friendly and caring staff, wonderful catering facilities.
An open place with windows building, lovely room
Reply from Kuda Munyira, General Manager at Barchester Ottley House Care HomeThank you for taking time to review our service, we appreciate your feedback and will continue to deliver the great standards you have experienced.
from Bethany P (Granddaughter of Resident) published on 10 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It was a real pleasure to bring my three young sons to visit their great-grandmother at Wheatlands. All the staff were eager to greet the children, offering them drinks & snacks and making sure we could all be comfortably sat together with my grandmother outside. My grandmother is clearly at ease and
well known in the home, the friendliness and care is tangible and it brought her a lot of joy to be able to welcome myself and the children in for a visit - it will be a precious memory for them to have had an enjoyable experience visiting this comfortable, accomodating, happy home.
from R D (Resident) published on 19 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been at mount house for 3 months recovering from a broken knee. the care I have received is excellent. the staff are all caring and helpful. the food is fine and there is a programme of daily activities. overall I would recommend mount house to anyone needing residential care
Reply from Jake Evans, General Manager at Barchester Mount House & Severn View Care HomeThank you for your kind words, surrounding your stay at Mount house, we pride ourselves on providing high levels of person centred care and it is lovely to see such positive feedback.
from Heather P (Granddaughter of Resident) published on 15 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Field house is a lovely care home, my Grandma has been here for 3 years & it has been lovely to see her be so well cared for & happy here.
The staff are lovely & welcoming & Grandma has been very happy here.
Before her health declined Grandma enjoyed all the activities on offer & it was lovely to
hear all about them on our visits.
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you so much for your lovely review. We are lucky to have such a wonderful house full of love and happiness and a whole feeling of togetherness from Residents, staff and family and friends.
from Gill C (Daughter of Resident) published on 13 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
When my mother turned 100 Field House put on several celebrations - one for her fellow residents, a party for the family and a small lunch for friends. Communications were v. good and nothing was too much trouble. We had a v. festive weekend and I thank all concerned. The staff are wonderful - and many
thanks to Caroline.
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you so much for your kind review. It was a pleasure to hold such a wonderful celebration and have the experience of enjoying it with you.
from Christopher D (Son of Resident) published on 29 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother has been at Field House for 2 years now. She has been very happy ever since she moved in, her mood improved dramatically after living on her own throughout the weeks, (coming to stay with us only at weekends) The staff are friendly & jolly, and encourageing my mother to get involved in the
many fun & interesting activities they provide constantly.
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you for your kind review, we enjoy Moms company and we also really look forward to your smile when you visit always uplifting the mood within the home.
from V H (Friend of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I visit friends at least once a month and always find the staff helpful and approachable on every visit. My friends say how nice it is to live there now that they no longer can look after themselves. They say that the food is lovely and plenty of it. Drinks are provided on a regular basic along with
cake in the afternoon.
There are nice views out of the windows of surrounding countryside
Residents are taken out on occasion to events in the town
There are numerous activities if they wish to join in.
Overall it looks a clean happy place to live out your final years.
Reply from Lisa Purcell, Administrator at Barchester Wheatlands Care HomeThank you for your kind words and for taking the time to share this review. It means so much to our team. We enjoy welcoming all visitors to our home and look forward to your future visits.
from Anne L (Friend of Resident) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I visit the home at least once a week. I find my friends well looked after. Staff are lovely - all helpful & caring.
The food always looks amazing, with good choices & lots of home made cakes & biscuits - visitors often included!!
I always recommend The Wheatlands when I can.
Reply from Lisa Purcell, Administrator at Barchester Wheatlands Care HomeThank you for your kind words and for taking the time to share your experience. It means so much to our team. We truly enjoy enjoy welcoming you to our home and look forward to your future visits.
from Helen F (Friend of Resident) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff were so kind & made me feel very welcome. It was so warm & friendly & nothing was too much trouble. I had a lovely lunch & always enjoy my visits to Field House.
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you for your kind review. I am glad that you enjoyed your visit and we will look forward to welcoming you again very soon.
from A M (Daughter of Resident) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad was made to feel so welcome, cared for and safe.
He received excellent Nursing care.
As a family we cannot reccomend Hagley Place enough.
Reply from Hayley Simmonds, Manager at Barchester Hagley Place Care HomeThank you so much for your lovely and valued feedback, which I will share with the rest of the Team.
from Jenny P (Friend of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have visited my friend almost weekly and it has been a real joy to see her within weeks of moving there after a long spell of hospital stays; recovered, restored to her old self. She has been personally cared for in many way. Not just physically with nurses and food but made to laugh - known for who
she is. Each visit I have witnessed the carers happy smiley faces. It is small enough to behave as a family. Wonderful, and I and my husband are very thankful.
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you so much for your wonderful review, we love welcoming you into our home on your visits.
We look forward to the wonderful celebrations that we have planned in the very near future.
from Katy G (Granddaughter of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My gran absolutely loves it here & has just celebrated her 84th birthday where she felt so spoilt and loved. After loosing my grandad last year this is the very best place for her and we cannot recommend Paula and the girls enough!
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you so much for your lovely review, what a wonderful character she is within the home. We love nothing more than your family visits you are what makes the family feel that we are so lucky to have.
from William S (Respite Resident) assisted by family/friend published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Reception staff very welcoming, nursing staff very caring and meals very good. Nothing was too much trouble
Reply from Lea-Ann Littler, Senior General Manager at Barchester Wheatlands Care HomeMany thanks for this wonderful feedback received. It is always important to understand how the care we are delivering is being received. This allows us to also see areas where improvement maybe required. I will share this feedback received with the Team so they can also see how appreciated they are.
from John R (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The care provided to my mother by the entire team at Field House has been exceptional. Since moving in, she's been settled, well cared for, and all her needs fully met. She's become very sociable and enjoys a wide range of engaging activities that always give us plenty to talk about when we visit. The
food is excellent, with great choice and quality, and staff happily accommodate individual requests. My mother mentioned to the chef that she hadn't had a Queen of Puddings in years - he made one the next day, and she said it was delicious. Those thoughtful touches mean so much. All staff are friendly, polite, and attentive, and the home is immaculate and welcoming with lovely communal areas, especially the upstairs lounge. Communication is excellent, with staff keeping families fully informed. Paula and Stephanie lead the team superbly - they are a credit to Barchester.
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThanks you so much for a wonderful review , Your Mom is a wonderful lady and she brings such joy and laughter to the home every day.
from Andrew G (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very good care and support for my mother over the last 12 months. Most impressed with the staff ratios including weekends, range of activities and quality of food and personal care. My mother has had some health challenges in this period which can be expected given her age but the staff have communicated
and assisted us in managing these. Many thanks to all involved
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you for your lovely review. It is a pleasure to have your Mom in our Field House family.
from A L (Son of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum needed to be urgently moved from another home to Hagley Place and this was done fast and with care. Hagley Place very good, as I have highlighted, we (the visitors) are treated like a family and are kept informed/updated of any change to Mums condition. I would just mention though, that in my opinion,
another member of staff is needed at certain times, especially at meal times.
Reply from Samantha Jursons, CRM at Barchester Hagley Place Care HomeThank you for your lovely comments, we appreciate your valued comments which the Home will take into consideration.
from Shirley W (Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have only been here a few days but my initial impression is highly favourable. The staff are kind, caring and nothing is too much trouble for them. The food is good, tasty and well presented. The room is comfortable and for the first time in many months I have slept peacefully. I have no complaints
and would recommend Ottley House to anyone looking for R&R.
Reply from Kuda Munyira, General Manager at Barchester Ottley House Care HomeThank you for the wonderful feedback, it was lovely having you with us.
from M H (Friend of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have been visiting the Wheatlands, Much Wenlock for over a year and each time I have found, for over a year and time I have found everything wonderful ... lots of helpers, all of whom have been so caring and friendly, and the whole building has been so welcoming. I couldn't recommend it enough.
Reply from Lea-Ann Littler, Senior General Manager at Barchester Wheatlands Care HomeThank you so much for your wonderful review of our home, and the care we provide here at Wheatlands. I read your review with pride in the team and will be sure to share your comments. Thank you again for your glowing recommendation.
from Philip S (Son of Resident) published on 25 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother spent the last month of her life at Mount House. She received nothing but kindness from all of the staff at the home. Despite her failing health she was treated with great respect at all times
Reply from Jake Evans, General Manager at Barchester Mount House & Severn View Care HomeThank you for taking the time to leave us a review, here at Mount House & Severn View we pride ourselves on our person centred approach, it was a privilege to care for your Mother through this difficult time. Feel free to pop in anytime should you be in the area or passing and we will have some fresh home made cake ready and waiting.
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