Barchester Healthcare Ltd in Carmarthenshire | 2 Care Homes

Review of
Barchester Plas-y-Dderwen Care Home
from Lisa P (Daughter of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Absolutely delighted with the care my mother receives from all the Plas team in all their areas of work under the guidance of the manager and her senior team. The knowledge, professional, and care for residents is excellent. The staff attend to residents' needs to ensure they are met. Thank you Plas.

.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many Thanks for taking the time to leave a review regarding your mothers care and her experience that she has received. I will ensure that this feedback is shared with the team caring for your mother as all feedback is important to us. Kind regards Sharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from P L (Partner of Resident) published on 5 August 2025

Submitted via Website • Report

Overall Experience

Just completed 42 weeks of Nursing Care with many health issues along the way but happily celebrated another birthday this month thanks to the ongoing Care by Plas y Dderwen where my daily visits have been welcomed.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many Thanks Paul for taking the time to complete a review, I am pleases to note that you have been happy with your experience. I will ensure that your feedback is shared with the team. Kind Regards Sharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Grace A (Friend of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

Moving my friend to Plas has been one of the best things of the last year. Such a relief to leave him in such capable, loving hands. Staff have gone above to help him to settle in, feel welcome and begin to enjoy this last chapter of his life.
It has been a breath of fresh air to see staff so warm

and friendly, kind and generous with their time.
The food is great, the activities are fun and engaging and the provision for friends and family is really thoughtful too.
Meal times are lovely experiences - relaxed, sociable, great choice of healthy and delicious food. Really a pleasure to be a part of.
The activities coordinators are fun, sociable, engaging, bubbly and kind. They're very good at making people feel relaxed and welcome.
The carers all seem lovely and do what it says on the tin - they care! So much genuine warmth and patience.
Plas is a great place - very thorough and thoughtful in their provision. Would highly recommend

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Grace, Many Thanks for your kind words, feedback is very important to us here at Plas Y DDerwen. I will share the details with the staff team during our morning meetings and handover. I am pleased to note that your friend has settled wellKind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Hafan-Y-Coed Care Home
from Karen W (Daughter of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

What a wonderful home with such lovely caring staff. You looked after my dear mum for her last few months of palliative care and did everything to make it comfortable for her. I was so glad that she joined in activities and was even able to walk using the zimmer frame after coming out of hospital in

a wheelchair.
As a home all the staff showed my mum, me, my family and my mums friends a genuine welcome when there.
I would have no hesitation in recommending this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from J H (Husband of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

My wife was very well cared for with very limited mobility, no communication and fractioning levels of cognisance. Staff were very attentive, caring or approachable. Management were extremely attentive and maintained close interest and personal supervision of my wife despite the many other committments

of the home. The establishment provided a very warm and welcoming atmosphere.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for taking the time to undertake a review for Plas Y DDerwen. We value all feedback and I will share your comments with the team, Kind regardsSharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Victoria A (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

My Mum has been to Plas Y Dderwen for respite nearly a year now and her stays have been amazing ! Where do I start .. Mum first stay was very important for me as Mum has Dementia so wanted the best home for Mum.i had looked at Plas y Dderwen about 5 months before and the reviews and their website made

me contact them. We had a home visit from care home senior manager and she was lovely and so caring for Mum which made me make my choice.On arriving at Plas y Dderwen we were greeted by so many staff who were so kind and caring and showed us to mums room, which was very accommodating and with everything Mum would need for her respite stay
Mum is now in her 7th visit and loves her respite there x Just want to say about all the staff there who go above and beyond for every resident there from the nurses to cleaning staff and office staff to the restaurant chefs and staff to the laundry staff and the amazing entertainment staff are an absolute stars !! Can 100% recommend!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Barry G (Nephew of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

My Aunt has lived at Plas Y Dderwen Care Home for almost 4 years. She is 99 years old and very frail. The staff at the home are all very friendly and really look after her, she has no complaints about the home or the staff. From my point of view, I certainly have no complaints with the home and all

the staff are very approachable and friendly and nothing is too much trouble for them, I highly recommend Plas Y Dderwen Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from F J (Granddaughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Lovely care home! Everyone so lovely and welcoming. My 'mama' is so much happier here she enjoys it! Everything is always clean and tidy! We feel welcomed every time we come and see my grandma. Thank you to everyone.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for taking the time to leave us a review, all feedback is greatly appreciated and I will ensure that this is shared with the teamKind regardsSharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from R J (Son of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Plas-y-Dderwen always has friendly and helpful staff, and are always very welcoming.

The facilities are excellent, with a fresh and clean atmosphere, and comfortable accommodation with a lovely view.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for leaving a review, all feedback is greatly received and I will ensure that this is shared with the teamKindest regardsSharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Tracey J (Mother of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

My Mum has been a resident at Plas-y-Dderwen care home since 2018. Mum loves it there, and I am extremely happy with the care that she receives. They have a variety of activities to suit everyone. The staff are extremely welcoming and always go above and beyond to help when needed.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for taking the time to undertake a review Tracey, all feedback is greatly recieved and I will ensure that this is shared with the teamKindest RegardsSharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from David M (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

I have no concerns about my mum being a resident at Plas y Dderwen. During her time there I have found that the care she has received to be excellent. I am kept well informed of the care she is receiving both during visits and by phone. All members of the team are kind and caring and I am very impressed

with the everyday running of Plas y Dderwen. Thank you to everyone.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Dear DavidMany thanks for taking the time to undertake a review of your experience at Plas Y Dderwen. I am pleased to note the positive comments that have been submitted and I will ensure that this is passed to the team here. Kind regards Sharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Susan M (Friend of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

I found Plas-y-Dderwen Home very good. All staff very friendly and helpfull at all times. They made me feel welcome at all times. I would recomend The Home to my friends and family.
All staff would go the extra mile to help.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Dear SusanMany thanks for taking the time to undertake a review of your experience at Plas Y Dderwen. I am pleased to note the positive comments that have been submitted and I will ensure that this is passed to the team here. Kind regards Sharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Karen M (Daughter-in-law of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother in law has been a resident at Plas y Dderwen care home for over a year. During this time i have nothing but praise for every person involved in her care. Within the care setting she is stimulated with various activities, celebration of events to which family are also invited and external visits,

both individually and as part of a group. She is treated as an individual and her ongoing needs of care are assessed regularly. As her fmaily, we are kept updated to changes in her care and are contacted if any concerns arise. Personally the care that she has received has been exceptional, and as a care home the team should be very proud of what they are achieving. Thank you all.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Dear KarenMany thanks for taking the time to undertake a review of your experience at Plas Y Dderwen. I am pleased to note the positive comments that have been submitted and I will ensure that this is passed to the team here. Kind regards Sharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Al T (Son-in-law of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

My experience since I have been visiting from early last year has been positive. The overall care accessibility, friendliness and welcoming atmosphere of P.Y.D has all but overwhelmed me, and continues to do so on every visit.
One things has just struck me, and that is I have made friends with members

of the staff, and also many of of the lovely residents who I know by their first name.
If asked by any person my opinion of P.Y.D it would all be positive.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for completing a review for your experience at Plas Y Dderwen. We appreciate all feedback and I will ensure that this is shared with the team. I am pleased to note the positive comments made in relation to your experience Kindest regards Sharon and Team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Elspeth C (Daughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

My Dad has been a resident of Plas Y Dderwen for almost 2 years now, and he has received excellent care through each stage of the progression of his condition. The staff and management are fantastic, and there are always numerous activities which the residents all engage with and enjoy.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for taking the time to complete a review for Plas Y Dderwen. All feedback is greatly received, I will ensure that the feedback is shared with the team. Kind Regards Sharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Grace M (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Plas-y-Dderwen is a comfortable and pleasant care home. However, what makes it exceptional is the staff. The carers who look after my Mum are wonderfully kind and competent. They work tirelessly to make sure my Mum is safe and as comfortable as possible. All members of staff use my Mum's name when they

greet her. She is treated with respect and dignity at all times.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for taking the time to complete a review for Plas Y Dderwen. All feedback is greatly received, I will ensure that the feedback is shared with the team. Kind Regards Sharon

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Delyth L (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

After my mother's fall and stay on a trolly in A&E from 9:00 am Tuesday until 6pm Wednesday at the age of 93 it became apparent that it was cruel to leave her there even though she had been given the go ahead to leave - with a fractured pelvis. I contacted the care home Plas-y-Dderwen and my mother

was admitted that evening. The manager was wonderful in organising and eased my anxiety and the staff have been wonderful to her. It is a short stay but I know that the care she will receive will help her with her recovery and it has allowed me to have time to organise things for her homecoming.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Thank you for taking time to complete a review, all feedback is greatly received. I was pleased to help at a time of need and also with the input of the team were able to help your mother with a remarkable recovery. Kind Regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Alison J (Daughter-in-law of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Such a lovely, safe place. Always a nice welcome from staff and plenty of activities always on the agenda! I am just glad to see my mother-in-law being cared for and happy. Love seeing the social media posts! Thank you.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Many thanks for taking the time to undertake a review. We appreciate all feedback. I will ensure that this information is shared with the team here at Plas Y Dderwen. Kind regards, Sharon Herbert

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Plas-y-Dderwen Care Home
from Tim C (Son of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

Each time I have been in to Barchester Plas-y-Dderwen Care Home to see or phone to speak to our mother, I am immediately impressed with the friendliness, current knowledge of and interest in mum by the member of staff I'm talking to. 28th October was just such a visit; from the manner of the staff and

the surroundings I had a confidence that she was being well looked after, that the staff knew her and about her, feeling a genuine interest in her as our mother, not merely as a logbook entry. Her room was clean and tidy, the route from the front door similarly so and, stopping in to ask after her in the day-room, the staff welcoming, on the ball and displaying a professional as well as personal competence.
The staff keep us, the remotely living families, involved and aware of what is going on, either with excellent captioned photos on social media or with an occasional email. It is clear, when I have been at the home when an activity is on how animated and personal it is not remotely patronising.
A huge thank you to all involved.

Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home

Thank you so much for your kind words, I will be sharing this feedback with the staff team. Communication is so important for everyone, especially family living away and I am pleased to hear that this exceeded expectations. Kind regards, Sharon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Hafan-Y-Coed Care Home
from Mair J (Daughter of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Barchester Hafan-Y-Coed Care Home for fifteen months. The support my mother, myself and rest of the family have received is priceless. My mum's needs have been challenging at times and difficult for myself, as an only daughter, to manoeuvre but the team at Hafan-Y-Coed

at all levels has been phenomenal. From the manager, office, reception and every single one of the activities team, without forgetting one member of staff, in particular, and all the carers, who show immense patience and great advice, during one of the most difficult periods in my life, I feel that the team at Hafan-Y-Coed are my 'comfort blanket'. The facilities are terrific and the effort that is put in at all levels by all the staff to provide the very best in activities to keep residents, like my mum, focussed, as well as some imaginative trips out, is quite literally unbelievable. Thank you all from the bottom of my heart.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Barchester Healthcare Ltd in Carmarthenshire

Barchester Healthcare Ltd Locations in Carmarthenshire (2)

Barchester Healthcare Ltd Reviews in Carmarthenshire (272)

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Hafan-Y-Coed Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Plas-y-Dderwen Care Home

Barchester Hafan-Y-Coed Care Home

Awards / Recognitions (14)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers