Care Homes Owned by Barchester Healthcare Ltd in Carmarthenshire

My Partner has resided at Plas y Dderwen for some 96 weeks in which time she has benefitted from the best of care throughout. This was emphasised by the celebration of her 80th birthday this week which could not have been better provided for with fantastic support from the staff to make the occasion one to be remembered by the dozen friends who attended the afternoon event and were able to thoroughly enjoy the time spent at the Home.

I think that everyone would prefer for their loved ones to be at home with them, but I can recommend this as a second home. I feel that Dad is safe and looked after.

Weekend entertainment is needed.

My sister suffers from servere Parkinsons since the age of 45 and from arriving at Plas y Dderwen Care Home has had wonderful care with all the staff. Eifiona has difficulty in communicating with others but the staff here have time and patience with the ability to understand her needs. Most of the time, Eifiona would love to join in most of the activities but due to her disabled hands she misses out on most entertainment.

excellent all around. So glad he is here. best care ever.

A huge thank you to the staff and management of Plas-y-Dderwen Care Home, Dad had been a resident in the Gwili section since November 2022, he was looked after with great care and dignity, always clean and well presented, well fed and entertained. Smiled more for the staff than family at times. As a family we thank you all for your care and compassion. Diolch O Galon xxx

Sadly my mother passed away at the age of 95, but I am content that her time there was comfortable and with people who treated her with first class care, compassion, dignity and as if a personal friend. I would like to thank all the Staff and Nursing Team for their efforts during her stay and the Management Team for their assistance and compassion in dealing with her final affairs.

I cannot thank the staff enough for all their dedication & help.

Staff & management cannot do enough for my mother or us as a family, before my mother went to stay at hafan y coed she had lost her spark, she was depressed, anxious, didnt eat or drink, They have turned her around in the 3 months she has a twinkle in her eye, she is happy, relaxed, gained weight & enjoys her food I cannot thank them enough for what they have done for my mother or us as a family. We love visiting & spend quality time with my mother

Whilst my mum in law was at the home she was cared for exceptionally well.

Sharon, the Senior General Manager, the whole staff, the facilities and general ambience all contributed to our initial reaction and continuing impression, that it was, without any doubt at all, a fine place, a caring haven and a home quietly exuding the inner feeling that all was well. It was clearly a 'cwtch',,,,the Welsh word for an encompassing warm hug....a hug, but 100% more in it's effect. As a family, we are so sincerely grateful to everyone for the effect, atmosphere and marvellous facilities provided. It was an experience that will forever remain in the memory and helped so much in ensuring that our relative was relaxed and comforted before his inevitable 'journey home'.

I am so happy with how caring everyone was for my Grandmother. they really do look after everyone so well and it is amazing to see. I see my Grandmother 3 times a week in the home and the staff are so welcoming and comforting with everything and they do as much as possible for my Grandmother. also the food in which they provide is exquisite and definitely deserves 5 stars. My overall experience has been amazing and outstanding would definitely recommend to others searching for a care home for relatives.

My mum became a resident of Hafan Y Coed Care Home in August 2025. It has such a friendly, welcoming atmosphere, she has settled in so well and made lots of new friends. All of the staff are attentive and supportive to the residents and their family. It is a huge decision to place your mum in a care home, I know she is so well looked after, night and day. Mum is always chatting to the staff and residents, she loves the concerts and activities too.

Thank you!

My grandfather transferred from a local hospital to Plas y Dderwen for end of life care. I was immediately relieved and reassured by the calm and caring atmosphere at Plas y Dderwen. My grandfather was always clean and comfortable with his hair nicely combed (as he liked it). The whole team were kind, compassionate, patient and attentive. As my grandfather came to the end of his journey, they rang us in plenty of time so we could be with him (something which was really important to me as we live 90 minutes away). When we arrived, a member of the team was sat with him, holding his hand and reassuring him. The team offered us food, drink, chairs and blankets so we could comfortably sit with him in to the night. Thanks to Plas y Dderwen, my grandfather had a peaceful and dignified death, something which is often overlooked and poorly managed. I want to say a special thank you to Kelly, Andrew and Terry for their kindness but also extend my thanks to the whole team. Thank you all!

We have only known Hafany Coed since October and in these past 2 months the difference in my auntie is amazing. The care and attention and constant stimulation through entertainments and activities have helped her to slot straight in and consider it home. Thankyou all!

They were professional, attentive and compassionate during this difficult time. The Manager provided advice and guidance to me personally which resulted in a seamless transition to the home where my relative was given the best possible care to the end of her life. Thank you all.

Plas-y-Dderwen exceeded all my expectations of what a care home should be. Maybe it was not the building; either inside or out; not the decor or the fresh washed linen. Not the entertainment or the well laid out gardens. When you have the quality of staff that Plas-y-Dderwen has everything else becomes secondary. Their care, love, compassion and empathy made the time my mother was there one of the happiest times of her life.

Over the ten days we were there with mum we noticed that all the other residents were treated very well, with respect and understanding.

My Husband was very well cared for during his week of respite. We felt that he gained ground while at Plas y Dderwen. We particularly like the set up of the different areas according to the various needs of the individuals.