Care Homes Owned by Barchester Healthcare Ltd in Carmarthenshire

food in which they provide is exquisite and definitely deserves 5 stars. My overall experience has been amazing and outstanding would definitely recommend to others searching for a care home for relatives.

home, I know she is so well looked after, night and day. Mum is always chatting to the staff and residents, she loves the concerts and activities too.

compassionate, patient and attentive. As my grandfather came to the end of his journey, they rang us in plenty of time so we could be with him (something which was really important to me as we live 90 minutes away). When we arrived, a member of the team was sat with him, holding his hand and reassuring him. The team offered us food, drink, chairs and blankets so we could comfortably sit with him in to the night. Thanks to Plas y Dderwen, my grandfather had a peaceful and dignified death, something which is often overlooked and poorly managed. I want to say a special thank you to Kelly, Andrew and Terry for their kindness but also extend my thanks to the whole team. Thank you all!

Nothing was too much for the staff.
They were professional, attentive and compassionate during this difficult time. The Manager provided advice and guidance to me personally which resulted in a seamless transition to the home where my relative was given the best possible care to the end of her life. Thank you all.

secondary. Their care, love, compassion and empathy made the time my mother was there one of the happiest times of her life.

and clear about the situation and totally supportive of her and us. They were caring and sensitive and couldn't do enough to help us all through his difficult time.
Over the ten days we were there with mum we noticed that all the other residents were treated very well, with respect and understanding.

and the new rooms are bright and welcoming. I would recommend this home to any family looking for care for their loved ones.

despite being very busy, the staff always had time to talk, build relationships and provide reassurance. Their ability to provide 'the personal touch' to both residents and visitors was not only impressive but also hugely comforting.
In conversation, managers expressed a wish to refurbish and update the rooms and facilities at Plas y Dderwen, and this process was (and is, at the time of writing) underway. I am certain that, once finished, the quality of the premises - which was already very good - will improve to match the impeccable standard of the pastoral and medical care.
Across all roles, the staff at Plas y Dderwen were friendly, conscientious, responsive and professional. I really can't thank them enough for doing so much for my grandparents during their final months. I would recommend Plas y Dderwen to others without hesitation.

on for all abilities. The management have always been excellent with communication and I have to say the overall experience has been fabulous

the time to ask how he was doing, meant so much to us.
In my grandad's final months, we were comforted to know he was surrounded by warmth, dignity, and kindness. He passed peacefully in an environment where love and respect for residents is clearly at the heart of everything.
We will always remember the staff here for the difference they made during such a difficult time. Truly exceptional care.

and the Activity staff were always helpful friendly and kind and mum made acquaintances with other residents during her stay and she had a very happy demeanor whilst she was there.
It made me feel quite relaxed too.

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