Care Homes Owned by Barchester Healthcare Ltd in Midlothian

Dunfermline which puts to shame and cheaper also.

dancing when Sam sings he's a great nurse by the way so good at his job they all are at Drummond Grange it makes my life easier to know he's being well looked after thanks to everyone.

out of them and sometimes my daughter can't get in. I feel it's vital for her and admire the staffs dedication when she's in a session. I see such improvement the more she does and would certainly like for to do more.

into the home today and he has now been moved to another room Telly is working but alarm not its been reported and I expect it to be working within next 24hrd if not sooner your staff have been great.

to take, but I know we made the right choice in Archview Lodge. Seeing the staff hard at work throughout the home brings home to me all the time just how professional and kind each one of them is, whether their role is nursing, caring, catering, activities, gardening, maintenance or management. There is always such a warm, friendly and personalised atmosphere throughout the home, and the surrounding woodlands and bird song always lift my husband's spirits and mine when we go out into the grounds.

We are kept informed fully of any changes to my sister's well being, communication is excellent. We just wish she would participate and engage with the activity staff, however on saying that she is a very private person. Many thanks to all the staff for looking after our sister so well.

all staff.

few, like one staff member in particular, offer compassionate care. She has been in and out of the hospital, yet the home's communication has been inadequate. She now suffers from severe pneumonia, heart issues, acid imbalance, and carbon monoxide in her blood-issues that should have been identified earlier. My mother had to fight for grab rails, and conditions, including soiled pads left in her bathroom, are unacceptable. Nurses in the unit has been unhelpful, and the manager lacks leadership. Should she pass due to negligence, we will take further action. This facility operates more like a prison than a care home, and the care provided is unacceptable.