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Care Homes Owned by Barchester Healthcare Ltd in Midlothian

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Only the locations & reviews in Midlothian for Barchester Healthcare Ltd are being shown.

Barchester Healthcare Ltd Locations in Midlothian (2)

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2 Care Homes owned by Barchester Healthcare Ltd in Midlothian

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Barchester Archview Lodge Care Home
Newmills Road, Dalkeith EH22 2AH
9.874 Reviews
Barchester Archview Lodge Care Home
Barchester Archview Lodge Care Home
"The care my mum received was excellent. Staff went over and above to care for my mum. I cannot thank all the staff enough for their care,..."Read all 74 reviews

from £2,287 / week78 Rooms

Location Type: Care Home

Archview Lodge is situated in the town of Dalkeith, surrounded by picturesque gardens and woodland. Care staff at Archview Lodge provide residents in the Memory Lane Community with round the clock... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Barchester Drummond Grange Care Home
7 Kevock Road, Lasswade EH18 1HT
9.5136 Reviews
Barchester Healthcare Ltd
Barchester Drummond Grange Care Home
"Our experience over the last 6 weeks of care provided to Cheryl, was incredible!! The staff went above and beyond to make sure not only she..."Read all 136 reviews

from £2,431 / week114 Rooms

Location Type: Care Home

Barchester Drummond Grange is located on the edge of Lasswade, a picturesque village on the river North Esk and only six miles from Edinburgh. It provides support to younger adults with physical disabilities... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in Midlothian (210)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.684) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of Barchester Drummond Grange Care Home from Jade M (Sister-in-law of Resident) published on 24 June 2026 Submitted via Website•
Overall Experience
Our experience over the last 6 weeks of care provided to Cheryl, was incredible!! The staff went above and beyond to make sure not only she was provided with the highest care, but as a family they could not have been more accommodating and empathetic to the situation.

Although Cheryl was only there for a short time the impact the service had on the family was incredible. In one of the hardest times they brought us all so much comfort and compassion. They were amazing!! The pentland staff were insane! Thank you all so very much.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Drummond Grange Care Home from Sheila M (Friend of Resident) published on 8 June 2026 Submitted via Postal Card•
Overall Experience
Lovely care home, everybody very nice
Looked at menu, very good
Beautiful decorated for Christmas

Joyces loves it here, told me carers are brilliant

↩Reply from Alina Brehar, General Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Drummond Grange Care Home from Susan R (Sister of Resident) published on 8 June 2026 Submitted via Postal Card•
Overall Experience

This place is amazing! So helpful & reassuring. David helped explain what was expected. I am convinced my sister will thrive here.

↩Reply from Alina Brehar, General Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Archview Lodge Care Home from J A (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card•
Overall Experience

The care my mum received was excellent. Staff went over and above to care for my mum. I cannot thank all the staff enough for their care, compassion and empathy my mum received.

↩Reply from Kasia Cyrnal, Administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Drummond Grange Care Home from R N (Friend of Resident) published on 14 May 2026 Submitted via Postal Card•
Overall Experience
Really nice environment, very welcoming and positive.

Really good for residents to go outside and to make the environment feel like a home.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Drummond Grange Care Home from Margaret M (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card•
Overall Experience

I find the care home very pleasant. Staff are very helpful meals are very good and filling.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Drummond Grange Care Home from P B (Mother of Resident) published on 28 April 2026 Submitted via Postal Card•
Overall Experience
We live in Spain and came over to visit our son who was moved here from another home in February.
Our first impressions are very good, staff are very helpful and pleasant.

Obviously early days, but very optimistic he will settle into his new home.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Archview Lodge Care Home from T C (Resident / Service User) published on 13 March 2026 Submitted via Postal Card•
Overall Experience
I have been in this establishment for quite sometime. I decided that its not fair on my family to administer drugs or wash and clothe me since my wife died I could not look after myself, and I cannot cook. Since coming in to Archview I have been looked after with respect, and kindness by all staff. I now know almost everyones name on my floor, I do not go out of my room much (my fault, I do not like croweds) The staff nad management are very helpfull in every way all nursing staff are very helpfull also

This has been the most respectfull time of my life since my wife died, all of my life I have been in and out of hospitals kidney stones - strokes and given nothing but kindness, I should also mention gout, but I cannot praize the home care I get in here enough

↩Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Drummond Grange Care Home from Alison N (Wife of Resident) published on 2 February 2026 Submitted via Postal Card•
Overall Experience

Staff are friendly, understanding + kind to residents + their family. I value the consultation with the main nurse who always keeps me informed of proposed medication changes + seeks my agreement. Also it is important that I'm informed of the difficulties which they have been good to resolve; frontotemporal dementia is a complex + difficult condition for staff to manage + for myself to observe. I value the support that staff provide. There are lots of activities in the home, but the lack of a specific activities co-ordinator in the dementia area is noticeable. A part time O.T would make a huge difference. However most importantly I feel my husband is safe + well cared for.

↩Reply from Alina Brehar, General Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Archview Lodge Care Home from Tabitha W (Friend of Resident) published on 26 January 2026 Submitted via Website•
Overall Experience

The overall experience was wonderful, this including any previous times as well! Very friendly staff members who are always there to help. I have no complaints about my treatment or the residents treatments what so ever. Thank you as always.

↩Reply from Kasia Cyrnal, Administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Archview Lodge Care Home from K R (Friend of Resident) published on 21 January 2026 Submitted via Website•
Overall Experience

Gorgeous workers! We have been treated so well in this place and each and every person deserves a big well done. Thank you for all the support and care we receive. I would definitely recommend this carehome and only have positive experiences each visit. Thank you.

↩Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Archview Lodge Care Home from Barbara F (Friend of Resident) published on 20 January 2026 Submitted via Website•
Overall Experience

I visit my friend very often and each time I am so pleased with the care she gets here. The staff makes me always welcome .i was even invited to join my friend for a lunch which was beautiful. Would like to thank you all

↩Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of Barchester Drummond Grange Care Home from Rose A (Resident / Service User) published on 19 January 2026 Submitted via Postal Card•
Overall Experience
Dancing
The varieation of the group ages and abilities
I had not been feeling well previously but went into see the group dancing & thoroughly enjoyed what they did. It gave me a big lift and made me feel much better. O they were so good.

I hope they will come back one day

↩Reply from Alina Brehar, General Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Drummond Grange Care Home from Thomas J (Father of Resident) published on 19 January 2026 Submitted via Postal Card•
Overall Experience

Meal, was lovely.

↩Reply from Alina Brehar, General Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Treated with Dignity
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Review of Barchester Drummond Grange Care Home from Dean W (Husband of Resident) published on 19 January 2026 Submitted via Postal Card•
Overall Experience

Christmas Lunch was amazing, each cource well precented. And good choice.

↩Reply from Alina Brehar, General Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review of Barchester Drummond Grange Care Home from Margaret B (Sister of Resident) published on 28 October 2025 Submitted via Postal Card•
Overall Experience

I would like to thank the chef and catering staff for the buffet provided for my brother's birthday tea party. A delicious selection of food which was beautifully presented, for us to enjoy our time together. Many thanks.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review of Barchester Archview Lodge Care Home from Clare T (Friend of Resident) published on 8 October 2025 Submitted via Website•
Overall Experience

From our first visit the staff were friendly, caring and compassionate. An Outstanding welcoming, shown around whole of home. , introduced to all staff, kept up to date at all times, full activity planner, amazing events/fete. staff caring , patient and smiley.

↩Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Care / Support
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Treated with Dignity
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Review of Barchester Drummond Grange Care Home from J M (Resident / Service User) published on 6 October 2025 Submitted via Website•
Overall Experience

I've already left reviews, again terrible care home you can wait half an hour after pressing call button let's hope it's not an emergency. Waiting on my social worker and the council very slow can't believe the service been in 2 homes previously one for respite and hopefully going back to the one in Dunfermline which puts to shame and cheaper also.

↩Reply from Barchester's Customer Feedback Team, Barchester's Customer Feedback Team at Barchester Drummond Grange Care Home

Thanks for taking the time to leave your review, we're sorry to learn you're unhappy with your experience at Drummond Grange. We're advised that you have recently had a meeting with the General Manager and that a settling in plan has been put in place so that your stay with us is a comfortable one....  

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Review of Barchester Drummond Grange Care Home from Wilma M (Wife of Resident) published on 23 September 2025 Submitted via Postal Card•
Overall Experience

There is a bit of a problem about getting my husbands clothes mixed up after being at the laundry, it's understandable as there are so many patients at the care home the staff look out for things for me, as long as he's looked after as they are doing that's all that really matters , he's very happy dancing when Sam sings he's a great nurse by the way so good at his job they all are at Drummond Grange it makes my life easier to know he's being well looked after thanks to everyone.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
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Review of Barchester Drummond Grange Care Home from Joy M (Mother of Resident) published on 11 September 2025 Submitted via Website•
Overall Experience

My daughter has been in Drummond Grange since June. She very settled. Staff are very good. She thrives on physical and mental activities. I would like to see her able to have more physio. It's always booked because it's so important for residents. The physio staff are very keen to bring the best out of them and sometimes my daughter can't get in. I feel it's vital for her and admire the staffs dedication when she's in a session. I see such improvement the more she does and would certainly like for to do more.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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No Rating

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