Only the locations & reviews in Midlothian for Barchester Healthcare Ltd are showing below.
View the details of all 272 locations (with 22391 reviews) owned by Barchester Healthcare Ltd
Newmills Road, Dalkeith EH22 2AH
"Find Archview Lodge Care Home to be a very caring and comfortable care home and caters well for all her needs.…" Read all 68 reviews
Archview Lodge is situated in the town of Dalkeith, surrounded by picturesque gardens and woodland. Care staff at Archview Lodge provide residents in the Memory Lane Community with round the clock care, focusing on each residents individual requirements.… Read more about Barchester Archview Lodge Care Home
7 Kevock Road, Lasswade EH18 1HT
"Last week we reported no internet in room my dad is 88 years old and having online streaming services is his life line. This has been…" Read all 127 reviews
Barchester Drummond Grange is located on the edge of Lasswade, a picturesque village on the river North Esk and only six miles from Edinburgh. It provides support to younger adults with physical disabilities who have a range of underlying conditions… Read more about Barchester Drummond Grange Care Home
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
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Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
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Value for Money
Submitted via Website • Report
Reply from Jane Longstaff, DSM NE & Scotland at Barchester Archview Lodge Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Kasia Cyrnal, Administrator at Barchester Archview Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Kasia Cyrnal, Administrator at Barchester Archview Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales & Marketing Manager, NE & Scotland at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales & Marketing Manager, NE & Scotland at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales & Marketing Manager, NE & Scotland at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales & Marketing Manager, NE & Scotland at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, Divisional Sales & Marketing Manager, NE & Scotland at Barchester Drummond Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Feedback Team, The Feedback Team at Barchester Drummond Grange Care Home
Hi Tracy, thanks for leaving your review. We're sorry to read of your concerns with your sisters stay at our Drummond Grange care home, and would like to help. Please get in touch with our team at feedback@barchester.com so that we're able to support both you and your family further. Kind regards, Barchester's Customer Feedback Team.
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Submitted via Website • Report
Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home
Thank you for this lovely review, Susan, we appreciate your feedback and are glad that you feel so confident in the care that Dad is receiving. I will ensure that this feedback gets passed to the team looking after him and wish you and your mum well.
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Submitted via Postal Card • Report
Reply from Jane Longstaff, On behalf of Drummond Grange at Barchester Drummond Grange Care Home
Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, On behalf of Drummond Grange at Barchester Drummond Grange Care Home
Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, On behalf of Drummond Grange at Barchester Drummond Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Jane Longstaff, On behalf of Drummond Grange at Barchester Drummond Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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