Search...

Care Homes Owned by Barchester Healthcare Ltd in City of Edinburgh

Barchester Healthcare Ltd logo
Award winner
Group
Review
Score

Only the locations & reviews in City of Edinburgh for Barchester Healthcare Ltd are being shown.

Barchester Healthcare Ltd Locations in City of Edinburgh (2)

Loading...

2 Care Homes owned by Barchester Healthcare Ltd in City of Edinburgh

List
Barchester Queens Manor Care Home
565 Queensferry Road, Edinburgh EH4 8DU
"Mum was looked after so well during temporary respite care that she decided to stay. A very independent person, she needed some care..."Read all 81 reviews

from £2,150 / week60 rooms

Location Type: Care Home

Queens Manor Care Home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. The home is located on Queensferry Road, near... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Barchester Strachan House Care Home
93 Craigcrook Road, Edinburgh EH4 3PE
"My Mother lived in Strachan House for over four years, she loved it and was extremely impressed with the level of care provided. A friend..."Read all 83 reviews

from £2,100 / week83 rooms

Location Type: Care Home

Strachan House is situated near Craigcrook Castle and all the amenities of Edinburgh city centre. This purpose built home benefits from a high standard of decor, spacious courtyard, and beautifully landscaped... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in City of Edinburgh (164)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.682) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Healthcare Ltd
Loading...
Showing 164 reviews matching selected criteria
Review of Barchester Strachan House Care Home from Gavin D (Friend of Resident) published on 22 July 2026 Submitted via Website
Overall Experience
My Mother lived in Strachan House for over four years, she loved it and was extremely impressed with the level of care provided. A friend of mine moved into the Care home last week. The attention and professionalism being shown to him is second to none. He particularly enjoys the wide variety and quality of the food.

It goes without saying that I fully recommend Strachan House either for respite or long term occupancy.

Reply from Frances Fisher, Ops Manager at Barchester Strachan House Care Home

Thank you so much Gavin, it's been great to welcome you back here and we are so pleased your friend is happy with the care!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Strachan House Care Home from Gordon G (Son of Resident) published on 21 July 2026 Submitted via Website
Overall Experience
Very upsetting experience dealing with the Management at the care home. Was not notified of my mother's death, even though I had personally given them my contact details. Tried to get some answers from the management about the timescale when my mum passed, but they misled me, and came up with excuse after excuse. I contacted the CEO who passed me to someone else. It took just over 2 months to get a reply which was a very unprofessional way to deal with a grieving family member.

However, the staff who looked after my mother were very good and caring. The management at Strachan House should take a leaf out of their books.

Reply from Feedback Team, The Feedback Team at Barchester Strachan House Care Home

Thanks for taking the time to leave your review. We're sorry for your experience at a difficult time and share our sincere condolences with you. We understand the importance of timely communication, and are sorry that you didn't receive the sad news from other family members promptly. Our staff...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Strachan House Care Home from Hazel M (Independent Advocate/Deputyship) published on 14 July 2026 Submitted via Website
Overall Experience
I've now been visiting Strachan House frequently for 2 months and I'm so impressed. The lovely setting and touches of luxury and hotel-quality dining experiences are instantly attractive, but what goes on behind the scenes is what really singles this out as a superb home.
Top of my list has to be the staff team: all so friendly, helpful, caring, positive, courteous - with relatives as well as residents. They include very experienced professionals, and excellent staff ratios, but what's especially warming is the lovely collaborative relationship between the different individuals at all levels. The warmth is palpable and infectious.

Care is indeed bespoke, but it's much more than that. In a quiet, understated way these empathetic staff monitor and encourage and facilitate and allow space for individual choice. Whatever training is given across the board should be marketed to the industry! Top marks from me.

Reply from Frances Fisher, General Manager at Barchester Strachan House Care Home

Thank you so much Hazel. I am so pleased that you enjoy your visits here and we're truly overwhelmed by your wonderful review. Our team love to receive positive feedback and they are so proud of the care they give here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Strachan House Care Home from Alistair H (Nephew of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
It has been more than two years since my aunt moved into Strachan House, and I must say, I have never seen her happier. After my uncle passed away many years ago, she moved from their family home into a retirement property where she seemed quite settled. However, after a few falls that needed hospitalisation, she was diagnosed with early-stage dementia, and it became clear that she needed more care. I started looking for suitable homes and, after visiting Strachan House in person, chose it because of the quality of care and the variety of care and nursing options available for both now and when her condition might get worse.

The mix of activities, the good food, the caring staff and the high level of care all give me the reassurance and confidence that my aunt is getting the right care for her needs.

Reply from Frances Fisher, General Manager at Barchester Strachan House Care Home

Thank you so much Alistair for the review. It has been great getting to know your Aunt and you and we love having her here with us. I am so pleased you chose us and hope your Aunt continues to enjoy all the activities we do here and the food of course!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from G M (Son of Resident) published on 3 July 2026 Submitted via Website
Overall Experience

Mum was looked after so well during temporary respite care that she decided to stay. A very independent person, she needed some care after a prolonged time in hospital. The people at Queen's Manor give the utmost level of care and friendliness to all, residents and family. It makes such a difference and is very reassuring that mum will be looked after as needed yet still able to do what suits her. Facilities are of the level of a (very) good hotel, the food is great too. Very quiet, nice gardens to wander around, handy for Edinburgh centre when needed, and hospital trips accompanied by staff if requested. Fun days out happen regularly for those who wish to go and fitness and other classes at QM are regularly on the agenda. If and when the day comes, I think we'd all be happy to move in!

Reply from Margaret Ann Davidson, General Manager at Barchester Queens Manor Care Home
Thanks so much for your feedback. It means so much when you share your
positive experiences and recognise the hard work our teams do. Our
ultimate focus is caring for our residents and making sure they have all the

opportunities to lead an enriched life with us here. We'll make sure...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from R P (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

My mother moved here six months ago and our initial positive feelings about Queen's Manor have only strengthened since then. She seems so comfortable and content, has made good friends and tells us frequently how kind and caring the staff are. She is encouraged to join in many of the activities and seems to thoroughly enjoy them. As a family we can certainly vouch for the fact that she is being extremely well looked after and I am now able to relax and entrust her to Q M's care. My twice weekly visits to see her or take her out are a joy, enhanced by engaging with her new friends and the wonderful members of staff. The staff are exceptional and no matter what their actual job they are always happy to help.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

The Team will be really delighted to hear how you feel: thank you indeed for your lovely comments and we are all very heartened to know that you and your Mother feel so well supported. We strive to do our best for everyone, and we're very lucky to work with such an exceptional team and our fabulous residents. Every day is a new day and is filled with fun and fulfillment!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from Fiona J (Daughter of Resident) published on 10 June 2026 Submitted via Website
Overall Experience
Mum's stay here has been a settled and happy one, with many laughs. Her personality, determined character, love of animals, singing, and her quick quips have been embraced by everyone. There are many stories of funny antics either mum or the staff team have got up to with her.
There have been some demanding periods too as mum's dementia progressed. However, all the staff have managed these times and helped her through them with knowledge, professionalism, patience and understanding, giving her companionship and maintaining her sense of well-being and humour. This has kept us reassured, knowing that she was with people that we trusted and genuinely cared for her.

Inside this beautiful home is a team of exceptional people with a deep sense of care, friendship and professionalism. They have all been so kind and supportive to mum and ourselves in their own special ways throughout her stay, particularly those work who work in memory lane who are incredible.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Thank you for your lovely warm and kind review - the Team will be delighted to read this and to know how you feel regarding your Mum's care and how well you were supported. We all strive to provide the best possible experience for all residents, families and friends, and we so appreciate your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Barchester Strachan House Care Home from Rebecca R (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

Mum moved in at the start of March and I have been so impressed with Strachan House. The care, diligence and positivity of staff, their dedication and support of residents and family members is exceptional. The team of staff communicate brilliantly with each other and families. The range of activities and the beautiful, safe and clean facilities are wonderful. It made a heartbreaking decision less stressful, knowing she is safe and cared for by a very caring, professional team who help so much and support you at every stage. Thank you.

Reply from Frances Fisher, General Manager. at Barchester Strachan House Care Home

Thank you so much for this review Rebecca. We have all loved getting to know mum and you and have really enjoyed the musical touch you have brought to our home. Thank you for choosing Strachan House to support your mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Strachan House Care Home from M C (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

My parents were welcomed into Strachan House Care Home on Monday 27th April. They had visited this home before and have always loved it. The home has beautiful gardens and a very welcoming feel. The staff are very caring and attentive and friendly. The clerical staff are always there to answer any questions and they really make you feel at home which is what its all about.

Reply from Frances Fisher, General Manager at Barchester Strachan House Care Home

Thank you so much for your review. It has been great getting to know your parents and you over the past year, we cant wait to spend more time with your parents. Your feedback means so much to us here. Thank you for choosing Strachan House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Strachan House Care Home from Tom A (Friend of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience

Our friend was a resident at Strachan House for 18 months. During that time he was treated with nothing but respect and friendship. He kept his dignity throughout his stay. We could not fault the care given to him by the staff in any way at all.

Reply from Frances Fisher, General Manager at Barchester Strachan House Care Home

Thank you so much for your review. We loved spending time with your friend here, he brought us so much joy. Thank you again for choosing Strachan House and for all the laughs we had.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from Dorothy R (Respite Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

I was treated very well. The staff were so helpfull. I was in for respite and I will go back at a later date.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Thank you for your positive comments, which will be shared with the Team - and we look forward to welcoming you back to Queens Manor! Its always heartening to know that a Resident has had a positive experience and is coming back to stay with us once more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from Abi F (Niece of Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience

What a relief knowing my aunt is well cared for and happy. A beautiful home with really lovely staff who clearly love their jobs. The food is delicious and the range of events is great. Highly recommend!!!

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Thank you indeed for your kind and positive review - your comments will be shared with the Team, who will all be thrilled to receive such lovely feedback. Every single person here works hard to support residents and families in every way possible, and to read and to know that this is recognised is heart warming.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from D F (Son of Resident) published on 24 February 2026 Submitted via Postal Card
Overall Experience
My mother became a full time resident in March 2025. Since then the staff have been extremely attentive and caring for her. They have also communicated regularly with me providing regular updates on her wellbeing - which is very helpful given I live some distance away.

Overall Queens Manor - and the team there - have given me tremendous peace of mind when it comes to my mother's wellness.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Thank you very much for your positive feedback! The entire Team works hard to ensure all Residents receive the best possible service: its good to know that relatives are reassured and may be confident in the care provided.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from A H (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
My mum moved to Queens Manor in May 24 after having a number of falls and realising she couldn't live by herself any longer.
From the moment she moved in she was made to feel safe and cared for.
She had a lovely bright room with a patio and was close to the dining room and cafe area.
She entered into lots of the activities on offer and went on outings with the other residents - she especially loved her keep fit session every week.
Her health deteriorated towards the end of 2025 - the staff continued to make sure she was very well looked after in her home surroundings.
She had a massive stroke which sadly proved to be terminal - she was able to stay in her own bed until the end and be cared for by staff she knew, with support from the on call GP and Marie Curie Nurses, who provided end of life care with compassion and dignity, rather than being taken to hospital.

I would highly recommend this care home

Reply from Margaret-Ann Davidson, General Manager at Barchester Queens Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from May T (Daughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience

My mum moved into Queens Manor a year ago. The genuine care and professionalism of every single one the staff has been amazing. Mum has made genuine friendships, she's encouraged to participate in all sorts of activities but her privacy and wishes are respected at all times. Can't recommend highly enough.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Many thanks for your positive review - we so appreciate this, as the whole team is committed to the delivery of a first class service for all of our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from S D (Daughter of Resident) published on 22 December 2025 Submitted via Website
Overall Experience
My mum moved to Queens Manor nearly 3 years ago and it has been a successful move from her perspective and that of the family.
Her room benefits from the modern full length windows and she has access from her room on to the patio and into the well situated and secure garden.
She is able to join in with the extensive social activities as she wishes.
We have gotten to know the staff who support mum and have full confidence in the care provided.

Margaret, the manager, is visible, approachable and has a "can do" attitude.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

We so appreciate your positive feedback and the Team will be delighted with your review. We all work hard to provide a first class experience for our Residents - thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from Jane C (Daughter of Resident) published on 2 December 2025 Submitted via Website
Overall Experience

Our mum was one of Queens Manor's very first residents and she has always trusted and appreciated the care, humour and kindness of the staff who are very dedicated and knowledgeable. My sister and I have always been made to feel very welcome when visiting and the atmosphere is always cheerful and full of purpose. In particular there is a feeling of mum's care being very genuine and professional, with everything being attended to promptly and us kept in the loop at all times.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Oh thank you for your lovely review! The Team will really appreciate such positive and thoughtful feedback: as you know, everyone works hard to deliver the best care possible for residents, and it's very gratifying to be assured by relatives that they too feel welcome and well supported.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Barchester Strachan House Care Home from Julia M (Daughter of Resident) published on 13 November 2025 Submitted via Website
Overall Experience
My dad has been a resident of Strachan House, Edinburgh for 1 year. I chose Strachan House after looking at several others in the area. It has a very friendly, homely atmosphere and feels well run, clean and well maintained.
I enjoy my visits - staff are welcoming, friendly and kind.
I feel confident my dad is getting good care. The nursing team keep me informed of any concerns - sometimes when I visit or by telephone - this is appreciated and I often get informal updates when I visit.
There is a pleasant, well presented dining room which is carefully set for meals- like a small restaurant - with table cloths, menu choices and flowers.
The residents sitting room provides a homely hub on the ground floor- residents come and go - they are not left isolated in their own room -There are daily planned activities including outside speakers, music events, pet visits + thete was a wonderful summer garden festival.

The residents rooms are small but can be arranged to suit the resident

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Strachan House Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from Graeme C (Son of Resident) published on 3 November 2025 Submitted via Postal Card
Overall Experience
Made welcome from day 1.
All staff very friendly, professional and caring.

Nice relaxed atmosphere and nothing is a problem to staff.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Thank you for taking the time to give us your kind and positive feedback, which will be shared with the Team, who all work hard to provide a top quality service for our residents. We truly appreciate all feedback!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Barchester Queens Manor Care Home from C L (Daughter of Resident) published on 16 October 2025 Submitted via Website
Overall Experience

A lovely care home with a warm and welcoming atmosphere. All members of staff are extremely caring and approachable and my mum is treated with respect and dignity at all times. Her health has improved greatly in the time she has been there and she is happy and safe which is a comfort to our family.

Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home

Thank you for your lovely feedback - this means a lot to our Team who take great pride and delight in caring for all of our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (18)

News (0) & Events (0)

News

There are no news items for Barchester Healthcare Ltd.

Upcoming Events

There are no upcoming events for Barchester Healthcare Ltd.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Healthcare Ltd to verify any information. View our terms and conditions. Barchester Healthcare Ltd has an Enhanced Service -more info.