Care Homes Owned by Barchester Healthcare Ltd in City of Edinburgh
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in City of Edinburgh for Barchester Healthcare Ltd are showing below.
View the details of all 270 locations (with 22901 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in City of Edinburgh (2)
Barchester Queens Manor Care Home
9.9
72 reviews
565 Queensferry Road, Edinburgh EH4 8DU
"Made welcome from day 1. All staff very friendly, professional and caring. Nice relaxed atmosphere and nothing is a problem to staf…" Read all 72 reviews
Location Type Care Home
Queens Manor Care Home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. The home is located on Queensferry Road, near Edinburgh, and is about a 20 minute drive to the… Read more about Barchester Queens Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £2,030 / week
Barchester Strachan House Care Home
9.8
75 reviews
93 Craigcrook Road, Edinburgh EH4 3PE
"From the moment we visited Strachan Care Home we have been warmly welcomed. Now six months after my friend moved in it feels like an…" Read all 75 reviews
Location Type Care Home
Strachan House is situated near Craigcrook Castle and all the amenities of Edinburgh city centre. This purpose built home benefits from a high standard of decor, spacious courtyard, and beautifully landscaped gardens. The home provides first-class 24-hour… Read more about Barchester Strachan House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 83 Rooms
- from £2,007 / week
Barchester Healthcare Ltd Reviews in City of Edinburgh (147)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.735) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Queens Manor Care Home
from Graeme C (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Made welcome from day 1.
All staff very friendly, professional and caring.
Nice relaxed atmosphere and nothing is a problem to staff.
All staff very friendly, professional and caring.
Nice relaxed atmosphere and nothing is a problem to staff.
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from C L (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A lovely care home with a warm and welcoming atmosphere. All members of staff are extremely caring and approachable and my mum is treated with respect and dignity at all times. Her health has improved greatly in the time she has been there and she is happy and safe which is a comfort to our family.
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from L M (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am a retired OT with over 30yrs experience & have high expectations of care needs for our clients. My mother has been awaiting a POC for 4 months then had a fall requiring hospital admission then the assessment identified she required 24hr care. I have found this very difficult especially as mum has
been unhappy with me & wants to be independent. I know that a POC & I cannot meet my mum's needs but the care home team can & provide a level of support, care & socialisation that is enabling mum to regain her confidence, sense of self & flourish. The team have been amazing with mum & her face lights up when she sees any of them, they have been so supportive of me & listened when I'm struggling.
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from Jane L (Daughter of Resident) assisted by family/friend published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was extremely well looked after, with great respect and dignity, this was more like a five star hotel for which I am eternally greatful. All the staff were super.
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from Karen S (Friend of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend is in this care home and it is amazing. It fills all her needs, personal care, medication, helping her get dressed, she gets her nails done, her hair done, podiatrist, the food is like a 5 star hotel, there are activities every day, trips out to lovely gardens, coffee shops and place of interest.
The staff are excellent, very keen to help with anything that is required. I would highly recommend Barchester Queens Manor Care Home.
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Strachan House Care Home
from M N (Power of Attorney of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the moment we visited Strachan Care Home we have been warmly welcomed.
Now six months after my friend moved in it feels like an extended family .
The atmosphere is full of joy and laughter.
The team are very supportive to residents and visitors alike.
The professional yet friendly up- dates
Now six months after my friend moved in it feels like an extended family .
The atmosphere is full of joy and laughter.
The team are very supportive to residents and visitors alike.
The professional yet friendly up- dates
by phone are greatly appreciated regarding health or concern up- dates. This is even more important given the distance a relative needs to travel to visit.
We thank you all for giving us peace of mind that our Loved ones are being cared for in such a caring supportive manner.
We thank you all for giving us peace of mind that our Loved ones are being cared for in such a caring supportive manner.
Reply from Jane Longstaff, Divisional Sales & Marketing Manager, NE & Scotland at Barchester Strachan House Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Strachan House Care Home
from Margaret W (Cousin of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely atmosphere. The staff are very helpful and friendly, they keep me regularly informed. My cousin seems on the whole to be much happier since becoming a resident last July. He was a huge challenge at the beginning, but the staff coped extremely well. It has been such a relief to me to see him much
improved in his demeanour.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager - NE & Scotland at Barchester Strachan House Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from J F (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are outstandingly kind and helpful - not just with my mother but all the family too. They were particularly helpful during a difficult transition period for my mother. During a recent visit from an overseas relative and new great grandson they put together a delicious tea so my mother could entertain
the family in one of their private living rooms - my mother very happy to be able to host the family in this way. Would highly recommend.
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from Fiona P (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Queens manor is a beautiful home with 5 star facilities. The food is good with amazing attention to detail from the chef and his team to the provision of mum's special diet. The care, compassion and friendliness of the staff made mum's respite stay a positive experience
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from N W (Niece of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Queens Manor showed an exceptional level of empathy and dedication during my aunts stay. Everyone was kind, responsive and gentle. My aunts dignity was at the forefront. I wholeheartedly recommend this care home and would not have wanted to be anywhere else at this difficult time. Thank you for
everything!
Reply from Margaret-Ann Davidson, General Manager at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Strachan House Care Home
from L G (Power of Attorney of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home is very cosy, clean and comfortable. It's well-appointed and offers plenty of activities.
The meals are lovely and there is a very good variety. If we request a change in menu, it's never a problem. The staff are excellent, kind, caring and helpful.
Any issues are handled efficiently
The meals are lovely and there is a very good variety. If we request a change in menu, it's never a problem. The staff are excellent, kind, caring and helpful.
Any issues are handled efficiently
and professionally.
Reply from Jane Longstaff, On behalf of Strachan House at Barchester Strachan House Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Strachan House Care Home
from D R (Son of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team are fantastic and it's obvious from all our interactions that my father's care and well-being are priority. We have complete confidence from the way the home is presented, the communications we receive and general helpfulness of everyone, that my father is very well cared for. He is happy which
is the best feedback we can give.
Reply from Jane Longstaff, On behalf of Strachan House at Barchester Strachan House Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Strachan House Care Home
from Carolyn C (Daughter of Resident) published on 6 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank Barchester Strachan House Care Home, Edinburgh and the staff who care for my mum. The care she receives is exceptional. The home is warm, clean and inviting and the staff are very friendly and always smile when I visit. There are plenty of activities organised for the residents
and I've never heard my mum being bored. The care staff pay a lot of attention to detail and my mum's needs are always met with respect and dignity. Food is of good quality and if Mum fancies a glass of wine with her evening meal she gets it. I rate this care home very high. Nothing but a positive experience.
Reply from Jane Longstaff, On behalf of Strachan House at Barchester Strachan House Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Strachan House Care Home
from J N (Regular Volunteer) published on 6 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Barchester Strachan House Care Home is a comfortable, pleasant place. It's such a nice place to visit as everyone seems so relaxed. The staff are always cheerful and friendly and there's always something going on if people feel like joining in.
The garden is an enormous asset. It's so well designed
The garden is an enormous asset. It's so well designed
that every window has a lovely view.
Reply from Jane Longstaff, On behalf of Strachan House at Barchester Strachan House Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from Linda W (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our family are delighted with all of the help that Barchester Queens Manor Care Home has given our mum. She has thrived dramatically since arriving in June. This has been due to the personal care and attention given to her by all of the staff. We are so pleased that she has got her sparkle back.
The
The
admin assistant, in particular, was a breath of fresh air when we needed help most and she has continued to be a positive influence for Mum and all of her visitors.
Reply from Margaret-Ann Davidson, GM at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Strachan House Care Home
from Jenny B (Daughter of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been a resident in the Memory Lane section of Barchester Strachan House Care Home for three months now and is thriving despite his advanced dementia. He loves to spend time in the safely enclosed garden, enjoys the activities and is eating well. The staff are caring, kind and respectful,
engaging with the residents as individuals and always take time to discuss his needs and care with us. The management team is flexible, supportive and empathetic as we navigate this journey as a family and I really feel that he couldn't be in better hands.
Reply from Jane Longstaff, On behalf of Strachan House at Barchester Strachan House Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from Luke H (Son of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is a resident of Barchester Queens Manor in Edinburgh. She tried respite at other care homes and really, really didn't like them. Queens Manor is a qualitative step up from those other homes.
The home is not too big, and there doesn't appear to be a high turnover of staff, so residents have
The home is not too big, and there doesn't appear to be a high turnover of staff, so residents have
the time to form meaningful relationships with individual members of staff.
Time and care are given to residents' individual needs and wants. My mum has been encouraged to bring things from her family home to make her new room her own. When my mum had a tumble, appropriate care and due thought were given before contacting emergency services. Despite the mess she left behind, her room was spotless when she got back there the next day.
Mum's been there for almost 6 months, and there's been no real issues at all during that time.
Time and care are given to residents' individual needs and wants. My mum has been encouraged to bring things from her family home to make her new room her own. When my mum had a tumble, appropriate care and due thought were given before contacting emergency services. Despite the mess she left behind, her room was spotless when she got back there the next day.
Mum's been there for almost 6 months, and there's been no real issues at all during that time.
Reply from Jane Longstaff, On behalf of Queens Manor at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from L O (Granddaughter of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My gran has been living at Barchester Queens Manor Care Home for two years now and it is nothing short of excellent. The attention to detail, commitment of staff and care given is second to none. We attended their event on Saturday and it was amazing. The event brought great memories back for my gran
and allowed us time to spend at an event as a family. Who knows if this would have ever happened without Queens Manor. Thank you.
Reply from Shannon Cullen, Senior Head of Lifestyle and Enrichment at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from I C (Relative of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I attended the Queens Manor Fringe festival with my family, what a great day for everyone! My gran loved everything that was going on from the street act, canapes, cocktail bar and Jazz band. It was all lovely and well organised. Staff always go above and beyond at Queens Manor and they are all amazing.
If anyone is looking for a fun, caring and beautiful place to live, look no further than Queens Manor.
Reply from Jane Longstaff, On behalf of Queens Manor at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Barchester Queens Manor Care Home
from L C (Daughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum enjoyed the recent Fringe event where a wonderful jazz singer performed songs from the past. The host was witty and welcoming and the singer was accompanied by 2 excellent musicians. The home had gone out of its way to organise an entertaining afternoon with drinks and homemade snacks.
My mum
My mum
is a fairly recent resident and, as a dementia patient, lives on the first floor. Initially, she took part in some activities and was included in 2 outings which she enjoyed very much. Unfortunately, she doesn't always realise what is on offer and relies on family or members of staff to encourage her to participate.
Otherwise, we have been very happy with the care my mum is receiving and appreciate the hard-working staff and the care they give to the residents.
Otherwise, we have been very happy with the care my mum is receiving and appreciate the hard-working staff and the care they give to the residents.
Reply from Jane Longstaff, On behalf of Queens Manor at Barchester Queens Manor Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (14)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Healthcare Ltd to verify any information. View our terms and conditions. Barchester Healthcare Ltd has a Platinum Service – more info.