Care Homes Owned by Barchester Healthcare Ltd in City of Edinburgh

I spent 2 weeks in Respite Care, and was very well treated by every staff member during that time. In spite of only being here for such a short time I was made to feel very welcome and as if my needs mattered. I am grateful.

My friend sadly had traumatic experiences (verified by police/care inspectorate) in her last care home so I am eternally grateful to have found this oasis of kindness, compassion & excellence in nursing care. My friend has now spent a full year in Memory Lane &, from day one, she felt safe, seen & heard. Her standard of care & support is superb. She is spotlessly clean, well nourished/hydrated with staff assistance & her GP personally assures her medication. She is well stimulated by carers, in-house physiotherapists, activities team & music therapist. Her hair is well done and her clothes well laundered Her room is cosy. The DIY team ensured her favourite pictures were hung before her arrival. Admin, reception. catering and kitchen staff are all friendly & professional. There is great leadership & management. A palpable sense of community spirit & pride in excellent care ensures that my friend & I can truly trust that this is now her "forever home".

she occupied was small and comfortable but her bed was not made up on arrival which was rather unwelcoming. Her tv was nevever fully functional for the entire fortnight and as this was her evening entertainment she was very disappointed about this.

Queens Manor is a beautiful residence and the staff are exceptionally kind and considerate. We are grateful for the way she was cared for.

We honestly couldn't have hoped for more from a care home than what we experienced from my dad's care at Queens Manor. The whole team there are really wonderful. The kindness, patience and compassion that they showed my dad meant so much to us. Maintaining individuals' dignity is consistently at the heart of their approach. They were also so incredibly supportive to the whole family during a difficult period. The home itself is beautiful and maintains a remarkably relaxed atmosphere. There is an amazing wealth of activities provided for residents but yet, you can always find a quiet, private spot. The garden was also a lovely to walk around. We will always be grateful for the care and support provided to us by everyone at Queens Manor.

It goes without saying that I fully recommend Strachan House either for respite or long term occupancy.

However, the staff who looked after my mother were very good and caring. The management at Strachan House should take a leaf out of their books.

Care is indeed bespoke, but it's much more than that. In a quiet, understated way these empathetic staff monitor and encourage and facilitate and allow space for individual choice. Whatever training is given across the board should be marketed to the industry! Top marks from me.

The mix of activities, the good food, the caring staff and the high level of care all give me the reassurance and confidence that my aunt is getting the right care for her needs.

Mum was looked after so well during temporary respite care that she decided to stay. A very independent person, she needed some care after a prolonged time in hospital. The people at Queen's Manor give the utmost level of care and friendliness to all, residents and family. It makes such a difference and is very reassuring that mum will be looked after as needed yet still able to do what suits her. Facilities are of the level of a (very) good hotel, the food is great too. Very quiet, nice gardens to wander around, handy for Edinburgh centre when needed, and hospital trips accompanied by staff if requested. Fun days out happen regularly for those who wish to go and fitness and other classes at QM are regularly on the agenda. If and when the day comes, I think we'd all be happy to move in!

My mother moved here six months ago and our initial positive feelings about Queen's Manor have only strengthened since then. She seems so comfortable and content, has made good friends and tells us frequently how kind and caring the staff are. She is encouraged to join in many of the activities and seems to thoroughly enjoy them. As a family we can certainly vouch for the fact that she is being extremely well looked after and I am now able to relax and entrust her to Q M's care. My twice weekly visits to see her or take her out are a joy, enhanced by engaging with her new friends and the wonderful members of staff. The staff are exceptional and no matter what their actual job they are always happy to help.

Inside this beautiful home is a team of exceptional people with a deep sense of care, friendship and professionalism. They have all been so kind and supportive to mum and ourselves in their own special ways throughout her stay, particularly those work who work in memory lane who are incredible.

Mum moved in at the start of March and I have been so impressed with Strachan House. The care, diligence and positivity of staff, their dedication and support of residents and family members is exceptional. The team of staff communicate brilliantly with each other and families. The range of activities and the beautiful, safe and clean facilities are wonderful. It made a heartbreaking decision less stressful, knowing she is safe and cared for by a very caring, professional team who help so much and support you at every stage. Thank you.

My parents were welcomed into Strachan House Care Home on Monday 27th April. They had visited this home before and have always loved it. The home has beautiful gardens and a very welcoming feel. The staff are very caring and attentive and friendly. The clerical staff are always there to answer any questions and they really make you feel at home which is what its all about.

Our friend was a resident at Strachan House for 18 months. During that time he was treated with nothing but respect and friendship. He kept his dignity throughout his stay. We could not fault the care given to him by the staff in any way at all.

I was treated very well. The staff were so helpfull. I was in for respite and I will go back at a later date.

What a relief knowing my aunt is well cared for and happy. A beautiful home with really lovely staff who clearly love their jobs. The food is delicious and the range of events is great. Highly recommend!!!

Overall Queens Manor - and the team there - have given me tremendous peace of mind when it comes to my mother's wellness.

I would highly recommend this care home

My mum moved into Queens Manor a year ago. The genuine care and professionalism of every single one the staff has been amazing. Mum has made genuine friendships, she's encouraged to participate in all sorts of activities but her privacy and wishes are respected at all times. Can't recommend highly enough.

Margaret, the manager, is visible, approachable and has a "can do" attitude.