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Care Homes Owned by Barchester Healthcare Ltd in Jersey

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Jersey

Only the locations & reviews in Jersey for Barchester Healthcare Ltd are showing below.

View the details of all 270 locations (with 22567 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Jersey (3)

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3 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd in Jersey
Barchester Lakeside Manor

La Rue de la Commune, St Peter, Jersey JE3 7BN 

9.6 35 reviews
"My mother has been a resident for a couple of months and she has settled really well and appears to be happy. All the staff are very kind…"   Read all 35 reviews
Location Type Care Home

Set in beautiful grounds, Lakeside Manor is a luxurious home at Lakeside Care Village in Jersey. Lakeside Manor offers residential, nursing and respite care as well as specialist Dementia care in smaller, boutique communities within the home. Care… Read more about Barchester Lakeside Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 65 Rooms from £2,365 / week
Barchester Lakeside Care Home

La Rue de la Commune, St Peter, Jersey JE3 7BN 

9.5 41 reviews
"A wonderful home from home, where the staff have a great attitude to caring not only for residents, but also check in on how family are and…"   Read all 41 reviews
Location Type Care Home

Lakeside is situated in a quiet rural part of Jersey and provides 24 hour nursing and residential care. The team pride themselves on delivering exceptional standards of care with the focus being on the individual needs of residents and their loved ones.… Read more about Barchester Lakeside Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 66 Rooms from £1,950 / week
Location Type Extra Care Housing

Lakeside Pavillions consists of eight homely extra care properties that offer residents access to skilled care-givers, with provision tailored to their needs, at the same time as being able to enjoy an independent lifestyle. All carers have extensive… Read more about Barchester Lakeside Pavillions - Independent Living Apartments

Barchester Healthcare Ltd Reviews in Jersey (76)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.739) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Barchester Healthcare Ltd
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Review of

Barchester Lakeside Manor

from J A (Wife of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We looked at homes for my husband in Feb 2025. Lakeside we found to be the most friendly, inclusive and welcoming from the moment we walked in and still find this so, from the admin and reception staff to carers, nurses & hospitality and activities staff. We take our young grandchildren in frequently
and staff & residents are welcoming and kind to them. The meals & snacks provided always look and taste very good and hospitality staff so helpful.
The biggest critism I have is that despite all my husbands clothes being labelled with his name he is often wearing clothes that are not his. It would also be helpful if any changes were communicated to relatives and reasons such as for moving residents out of the reception areas.
Overall very happy
Reply from Carol Reid, Home Administrator at Barchester Lakeside Manor

Thank you for your kind review, we do however aim to improve the situation that you have added in your review.Kindest regards

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Review of

Barchester Lakeside Manor

from K N (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for a couple of months and she has settled really well and appears to be happy. All the staff are very kind and nothing is too much trouble. The new manager
Reply from Carol Reid, Home Administrator at Barchester Lakeside Manor

Thank you for the lovely review, we are so glad that Mum has settled well into her new home, It is a pleasure to welcome you to our familyBest regardsSindy

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Review of

Barchester Lakeside Care Home

from Ruth D (Cousin of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful home from home, where the staff have a great attitude to caring not only for residents, but also check in on how family are and how they can support.
Each staff member is always happy to assist and go above and beyond.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you so much for your review, we value your feedback. We will endeavour to improve our standards and learn from our residents (and their loved ones), to ensure that the residents needs are met at all times.

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Review of

Barchester Lakeside Care Home

from Edward V (Brother-in-law of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a brother-in-law and I look after her affairs and I think she is well looked after and I know she is going good and some days she ok some days she not and I know she loves guests and thats alright by me.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you so much for your review. It is good to hear that your sister in law is being well looked after. We take feedback very seriously in order to drive through improvements, and improve the delivery of care to everyone who lives at Lakeside.

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Review of

Barchester Lakeside Care Home

from Pam C (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has now moved into a room with a sunshade. She can now see out of the windows without feeling hot because of the sun beaming in. Mum now speaks more, commenting on the trees, birds, lake, weather and so on. It has made a huge difference to see the outside world. So thank you to the manager. Barchester,
please spend money on sun shades, it'd make a difference to residents well being. Also, please provide summer uniforms to carers, hot and bothered staff results in lack of patience.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your comprehensive feedback. I am glad that the changes we have made have had a positive impact. Barchester are very receptive to feedback, and I will ensure that this feedback is directed through the appropriate channels.

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Review of

Barchester Lakeside Care Home

from Nicole A (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents seem very happy here since January 2025 although there has been numerous small issues, mostly resolved now.
Sometimes things fall a bit flat when there are staff shortages (which is often) and for instance the bus on a Wednesday cannot go because there is no carer available to accompany
the driver. This needs greater monitoring as my parents look forward to this.
2-3 members of the team stand out & are extremely attentive & understanding, another member is totally not suitable for the job & quite rude at times!
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your very honest review, we appreciate your input and value your perspective. I am very happy to report that we have full staffing numbers now, having had a very successful recruitment drive over that last two months. We will continue to work with you to ensure we act on feedback and make continuous improvements and welcome every opportunity to discuss any issues as it helps us to improve.

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Review of

Barchester Lakeside Manor

from F L (Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love my peaceful days now. The staff are the best of people. They always smile. I love my life and its because of the home.
Reply from Sindy Gartshore, Senior General Manager at Barchester Lakeside Manor

Thank you for your feedback I will share this with the team, and it is our pleaseure to look after you and support you.

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Review of

Barchester Lakeside Manor

from J S (Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this home. I have lots of people who care about me. We have outings to the sea and I went for coffee yesterday. Staff are kind.
Reply from Sindy Gartshore, Manager at Barchester Lakeside Manor

Thank you for your kind comments and we will continue to do our very best and as a team we love to experience these days with our residents.

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Review of

Barchester Lakeside Care Home

from J O (Next of Kin) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally all good. Friendly staff but sometimes not enough of them.
Food is generally fine but sometimes not hot enough.
Rooms are basic but kept clean.
There is often a "smell" in the corridor leading to ground floor rooms.
Entertainment is regular and reliable.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for taking the time to review Lakeside care Home, your input is extremely valuable to us. I am happy to report that having completed a successful recruitment drive, we are very well staffed at present. Additionally, Barchester Health Care are currently undertaking a major refurb. at Lakeside, I hope you will notice the differences over the coming weeks as this work progresses.

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Review of

Barchester Lakeside Care Home

from Natalie S (Granddaughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gran has been with Barchester Lakeside Care Home for nearly two years now and we love it here. She is so much happier in herself and everyone here is so friendly and really makes us feel part of the family.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you so much for your lovely review. I am so happy to hear that your grandmother is enjoying life at Lakeside, and appreciate that you and your family can share your grandmothers positive experience with us.

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Review of

Barchester Lakeside Care Home

from Trevor B (Son of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all staff friendly, professional and informative. Even though they are very busy they will always acknowledge you and have a brief chat. My father is not always keen on the entertainment but staff encourage him to join in. I have no serious concerns with the treatment or well-being of my dad
in Lakeside Care Home.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you very much for your feedback. We endeavour to maintain high quality of care for all of our residents, therefore feedback from relatives and friends, in addition to our residents, is essential. I wish you and your family a very happy New Year.

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Review of

Barchester Lakeside Care Home

from P O (Sister of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been at Barchester Lakeside Care Home for about five years and is very happy.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your review of Lakeside, I am very happy to hear that your sister is being cared for. I hope we can continue to provide this level of care and very much appreciate your feedback.

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Review of

Barchester Lakeside Care Home

from Susan E (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam is very well looked after and all the staff are loving and considerate towards Mum. Mum has dementia and the staff are able to interact with her and to get responses from her in ways that I cannot. I know that Mum is in a safe, caring and friendly environment which is of great comfort to me and
my family. Mum is unable to join in most activities but when she is able to I am sure she appreciates them.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

I am very pleased to hear that your mum is being well looked after at Lakeside. Your feedback is very important to us as it helps us to explore ways that we can improve on delivering care to your mum.

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Review of

Barchester Lakeside Care Home

from Michelle B (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is being very well cared for at Barchester Lakeside Care Home.
The staff are all very kind and patient with Mum. She has a lovely room with a view over the lake and she is happy, content and well looked after.
They always communicate with us and let us know if there is anything we need to be
informed about.
The manager is fantastic. He took so much time to help, advise and reassure us with Mum's move. It is very obvious that he cares very much about the residents and their well-being.
Mum enjoys the meals in the lovely dining room and there is always some kind of activity for her to join in with if she wants company.
We really appreciate that we can visit Mum at any time and that we are able to take our little dog, Betty, in to see her too.
Mum is so much better since she has been at Lakeside and we have no worries about her care or well-being.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your review of Lakeside Care Home. We are delighted that your mum is enjoying living with us and that she is receiving the best possible care. Please do continue to give us feedback as it is vital that we listen to our residents and their loved ones and that we respond quickly to any issues.

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Review of

Barchester Lakeside Care Home

from Kelly K (Daughter of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am fairly happy with Barchester Lakeside Care Home and am very new to home services. The manager is exceptional, very caring and tries his hardest to keep my mum comfortable. The staff are very friendly, it has taken some time for Mum to adjust but she's doing better now. Overall, I feel my mum has
good care, she's in a safe place, so far, so good.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your review on Barchester Lakeside Care Home. We hope we can continue to provide the very best care for your mum and your feedback is essential to achieving this.

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Review of

Barchester Lakeside Care Home

from K E (Wife of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We simply cannot fault or thank the manager and his team at Barchester Lakeside Care Home. My husband has Star 4 Dementia and can be somewhat complicated to help care for, however the team at Lakeside went over and above - in particular the manager to ensure that my husband's care was the top priority
- as well as ensuring that he still did things that he enjoyed.
The manager would regularly take my husband to golf, which he really enjoyed and also allowed my husband to join him in the office, which would remind my husband of past times.
The staff interact with my husband at his level, which is always appreciated and that gives me great comfort that I know he is being treated so well.
When there were incidents, the staff were always very attentive and informative, and were quick to inform the family of the situation and the outcomes.
Whilst my husbands stay there was only short due to his needs, we are so incredibly grateful for the support that the manager and the wider team gave to not only my husband, but the wider family.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

It is our pleasure at Lakeside to have the opportunity to look after such a wonderful person. I wish you all the very best and look forward to visits in the future.

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Review of

Barchester Lakeside Manor

from J O (Son of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother receives exceptional care from Barchester Lakeside Manor and she is very happy in her new "home".
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to review our care home and I am pleased that you are happy with our care.

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Review of

Barchester Lakeside Manor

from C M (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, especially the regulars on floor two. Supportive and helpful and a laugh.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for your kind words and I'm delighted to share your kind comments with the team.

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Review of

Barchester Lakeside Manor

from Caroline L (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Lakeside since 2023, naturally, it was the next necessary step for my mum's safety and well-being, thank goodness we were offered a place, it was life-changing for all of us!
My mum is always clean, well-presented, in her own clothes, well fed and cared for. Regular phone calls with
updates on health, activities and any questions. My dad visits almost daily and is always treated with kindness and respect, never being made to feel in the way.
The Registered Manager is so professional, warm-hearted, friendly and caring individual, she immediately put us at ease and really cared about our family situation. She was so compassionate when discussing how exhausting it had been having her at home 24/7 even though she had properly heard it so many times!
The staff are extremely well trained, offer person-centred care and are always supportive, our family will never be able to thank them enough.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to review our service. It is a pleasure to be part of your mum's life. We love to see your dad and mum eating lunch together as they have done for so many years.

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Review of

Barchester Lakeside Care Home

from David W (Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, food very good, staff good and very good. Facilities good, care good (very good).
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Care Home

Thank you for your kind words of appreciation, I am delighted that you are happy.

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Awards / Recognitions (14)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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