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Care Homes Owned by Barchester Healthcare Ltd in Jersey

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Jersey

Only the locations & reviews in Jersey for Barchester Healthcare Ltd are showing below.

View the details of all 278 locations (with 24571 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Jersey (3)

 - Browse 3 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd in Jersey
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Barchester Lakeside Manor
La Rue de la Commune, St Peter, Jersey JE3 7BN 
9.6 40 reviews
Barchester Lakeside Manor, Jersey, Jersey
"My mother has been a resident of Lakeside Manor since September 2025. I am so impressed with the social, physical and mental health care my…"   Read all 40 reviews
  • from £2,000 / week
  • 66 Rooms
Location Type Care Home

Set in beautiful grounds, Lakeside Manor is a luxurious home at Lakeside Care Village in Jersey. Lakeside Manor offers residential, nursing and respite care as well as specialist Dementia care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Lakeside Care Home
La Rue de la Commune, St Peter, Jersey JE3 7BN 
9.4 46 reviews
Barchester Lakeside Care Home, Jersey, Jersey
"My father has been at Lakeside Care Home for 6 months, and he is very happy there. Before he moved, he was isolated in his home; now he has…"   Read all 46 reviews
  • from £2,000 / week
  • 66 Rooms
Location Type Care Home

Lakeside is situated in a quiet rural part of Jersey and provides 24 hour nursing and residential care. The team pride themselves on delivering exceptional standards of care with the focus being on ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in Jersey (86)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.690) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Lakeside Care Home

from Carla F (Daughter of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Lakeside Care Home for 6 months, and he is very happy there. Before he moved, he was isolated in his home; now he has many social interactions every day. The care team are all friendly and efficient, and Andy the manager is very involved with all aspects of Lakeside's day-to-day
running. I have found everyone to be responsive and very welcoming.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you Carla for your review. I am so glad that your father is happy here, and enjoying the social interactions which Lakeside is now highly regarded for.
Detailed reviews really help us to focus on maintaining standards where we are doing well, and to look at how we can improve in areas where we are not.
Kindest regards,
From all the team at Lakeside
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Review of

Barchester Lakeside Manor

from Alison G (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Lakeside Manor since September 2025. I am so impressed with the social, physical and mental health care my Mum receives. The atmosphere is very welcoming, afternoon activities are engaging and the staff are excellent. The building itself is lovely especially the patio
on a warm sunny day. It gives me such peace of mind knowing she is so well taken care of.
Reply from Sindy Gartshore, General Manager at Barchester Lakeside ManorDear Alison Many Thanks for your lovely feedback, which I will share with the team.
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Review of

Barchester Lakeside Manor

from Carol L (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother who passed away on 27th Jan 2026 has been a resident in Lakeside Manor Care Home for 3 1/2 years. The care she received from the staff was excellent and I will be eternally grateful to them giving me peace of mind as to the way they administered her care, nothing was never to much trouble
and I was always kept informed of any health issues she may have had, and lastly when it came to end of life care it was a pain free and peaceful end to life for my mother and were very kind and compassionate to me.
Reply from Sindy Gartshore, General Manager at Barchester Lakeside ManorMany Thanks for your lovely review of the home and your experience, it was a pleasure to care for mum, your kind words I will share with the team.
Kindest Regards
Sindy
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Review of

Barchester Lakeside Care Home

from Gary L (Son of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in well over the year and I am confident she is being cared for, Andy the manager and all his team are always on hand should I have any queries and they have built a lovely atmosphere in the care home. Overall I feel mum is in safe and caring hands with Andy and his team.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you Gary, for the very positive review. It is reassuring, and positive, to hear that your lovely Mum is safe and being cared for. Feedback, whether positive or negative, is hugely important to us therefore we always appreciate when relatives and loved ones communicate with us.
We will continue to look at areas where we can improve, and take note of the areas where we are preforming to a high standard in order to maintain these.
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Review of

Barchester Lakeside Care Home

from Jackie O (Niece of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally all is good however maintenance issues are not very quickly dealt with. My Aunt has ants in her room and despite this being reported twice in the last week, no-one has done anything about it.
My Aunt has her own landline in her room and often when carers/cleaners move the bed, the telephone
jack point is damaged resulting in a call-out, and her loss of telephone usage.
Carers and staff are very nice, and from my own experience of the food, it is good and well presented.
There is still often a "smell" in the corridor leading to her room.
Reply from Feedback Team, The Feedback Team at Barchester Lakeside Care HomeThanks for taking the time to leave your review regarding our Lakeside Care Home. We're sorry to read of your concerns and grateful you've shared these with us. On speaking with the home we understand that the staff have been spoken to in relation to being more careful when cleaning your aunts room, and also that the team are working quickly to resolve the ant issue. This can happen around this time of year, and were incredibly sorry you are experiencing this. If there's anything further you wish to discuss, or require further updates, please reach out to the home's General Manager, who will be more than happy to support you and your aunt further. Kind regards, Barchester's Customer Feedback Team.
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Review of

Barchester Lakeside Manor

from L B (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The surroundings are beautiful & calming for residents & visitors. Welcoming spaces & staff. Staff are friendly, caring & attentitive.
I am very happy with the care at Lakeside Manor
Reply from Sindy Gartshore, Senior General Manager at Barchester Lakeside ManorMany thanks for your lovely comments, I will share this with our team.
Thank you
Sindy
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Review of

Barchester Lakeside Care Home

from Nadine F (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad was only in Lakeside for a couple of weeks respite so we had a fairly limited experience. Andy and the team welcomed him and made his transfer in to the home from hospital easy. The staff were great with him and really tried to help him in very difficult circumstances.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you so much for your positive feedback, it does mean a lot to the team at Lakeside Care Home. I am always please to hear positive comments about staff, and will ensure that they are aware of the feedback.
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Review of

Barchester Lakeside Manor

from Howard W (Partner of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always feel welcome, staff fantastic.
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for your Review, we all appreciate your comments, Sindy and the Team are glad that you also feel welcome on your daily visits and we will pass this onto our Staff at Lakeside Manor.
Thank you again for the review.
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Review of

Barchester Lakeside Care Home

from Y S (Friend of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care, empathy and compassion towards residents and visitors shown by Andy the Manager is very reassuring, knowing that he is at the helm is very reassuring that your loved ones will be cared for and nothing seems to much trouble. Staff are very welcoming and attentive when needed.The day room is
very spacious with some activities. The dinning area is very well laid out giving a restaurant atmosphere which feels very nice for residents to enjoy. The tea and coffee facilities for visitors is also very welcoming.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you very much for your feedback which is very important to us. We endeavour to reach high quality standards, and learn from the feedback we receive.
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Review of

Barchester Lakeside Manor

from Martin W (Husband of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have been looking after my wife for 6 months. She has advanced Dementia and I am very happy with the manner in which they care and manage my wife's condition. All touch points from Reception through care to nursing are excellent. The management are friendly and caring. Any clinical emergencies
are handled professionally and with the urgency they require.


The building and facilities are very clean and inviting and all visitors and family are treated to a five star service and welcome.


I sleep well at night knowing she is well cared for.

Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for the wonderful review, which I will share with the team, and look forward to building and continuing the relationship you have with the home and improving further.
Kind Regards
Sindy
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Review of

Barchester Lakeside Manor

from C M (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are lovely, caring and always willing to support and are extremely helpful helping mum try to help herself as much as possible. receptionists are friendly and helpful.
Would recommend to others
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for your review, we are so pleased you are happy with the service that is provided, we will share this with our team. thank you
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Review of

Barchester Lakeside Care Home

from Kevin G (Son of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On arriving at lakeside care home my father and his family have always been treated with a friendly
Smile. Dad has settled in and is being very well looked after and he is enjoying the food and view of the large pond from his balcony. The staff from top to bottom are very caring and will support all
the family as best they can. All in all we are very happy for dad to be at Lakeside.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you for your review. We are committed to providing a quality service, therefore appreciate all the feedback we receive.
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Review of

Barchester Lakeside Manor

from J A (Wife of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We looked at homes for my husband in Feb 2025. Lakeside we found to be the most friendly, inclusive and welcoming from the moment we walked in and still find this so, from the admin and reception staff to carers, nurses & hospitality and activities staff. We take our young grandchildren in frequently
and staff & residents are welcoming and kind to them. The meals & snacks provided always look and taste very good and hospitality staff so helpful.
The biggest critism I have is that despite all my husbands clothes being labelled with his name he is often wearing clothes that are not his. It would also be helpful if any changes were communicated to relatives and reasons such as for moving residents out of the reception areas.
Overall very happy
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for your kind review, we do however aim to improve the situation that you have added in your review.Kindest regards
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Review of

Barchester Lakeside Manor

from K N (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for a couple of months and she has settled really well and appears to be happy. All the staff are very kind and nothing is too much trouble. The new manager
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for the lovely review, we are so glad that Mum has settled well into her new home, It is a pleasure to welcome you to our familyBest regardsSindy
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Review of

Barchester Lakeside Care Home

from Ruth D (Cousin of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful home from home, where the staff have a great attitude to caring not only for residents, but also check in on how family are and how they can support.
Each staff member is always happy to assist and go above and beyond.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you so much for your review, we value your feedback. We will endeavour to improve our standards and learn from our residents (and their loved ones), to ensure that the residents needs are met at all times.
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Review of

Barchester Lakeside Care Home

from Edward V (Brother-in-law of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a brother-in-law and I look after her affairs and I think she is well looked after and I know she is going good and some days she ok some days she not and I know she loves guests and thats alright by me.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you so much for your review. It is good to hear that your sister in law is being well looked after. We take feedback very seriously in order to drive through improvements, and improve the delivery of care to everyone who lives at Lakeside.
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Review of

Barchester Lakeside Care Home

from Pam C (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has now moved into a room with a sunshade. She can now see out of the windows without feeling hot because of the sun beaming in. Mum now speaks more, commenting on the trees, birds, lake, weather and so on. It has made a huge difference to see the outside world. So thank you to the manager. Barchester,
please spend money on sun shades, it'd make a difference to residents well being. Also, please provide summer uniforms to carers, hot and bothered staff results in lack of patience.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you for your comprehensive feedback. I am glad that the changes we have made have had a positive impact. Barchester are very receptive to feedback, and I will ensure that this feedback is directed through the appropriate channels.
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Review of

Barchester Lakeside Care Home

from Nicole A (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents seem very happy here since January 2025 although there has been numerous small issues, mostly resolved now.
Sometimes things fall a bit flat when there are staff shortages (which is often) and for instance the bus on a Wednesday cannot go because there is no carer available to accompany
the driver. This needs greater monitoring as my parents look forward to this.
2-3 members of the team stand out & are extremely attentive & understanding, another member is totally not suitable for the job & quite rude at times!
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you for your very honest review, we appreciate your input and value your perspective. I am very happy to report that we have full staffing numbers now, having had a very successful recruitment drive over that last two months. We will continue to work with you to ensure we act on feedback and make continuous improvements and welcome every opportunity to discuss any issues as it helps us to improve.
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Review of

Barchester Lakeside Manor

from F L (Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love my peaceful days now. The staff are the best of people. They always smile. I love my life and its because of the home.
Reply from Sindy Gartshore, Senior General Manager at Barchester Lakeside ManorThank you for your feedback I will share this with the team, and it is our pleaseure to look after you and support you.
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Review of

Barchester Lakeside Manor

from J S (Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this home. I have lots of people who care about me. We have outings to the sea and I went for coffee yesterday. Staff are kind.
Reply from Sindy Gartshore, Manager at Barchester Lakeside ManorThank you for your kind comments and we will continue to do our very best and as a team we love to experience these days with our residents.
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Awards / Recognitions (15)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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