Barchester Healthcare Ltd in Hertfordshire | 5 Care Homes

Review of
Barchester Bushey House Beaumont
from Michael T (Son of Resident) published on 17 November 2025 Submitted via Postal Card • Report

Overall Experience

It was all that was expected.
Room was find, food excellent, staff friendly & helpful.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Hi Michael, I am sorry to hear that you feel your mother's stay at Bushey has not met your expectation. We do value your feedback and will look into it. Hoping that her scheduled booked respite this…read more

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Review of
Barchester Bushey House Beaumont
from A K (Respite Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

Respite care for one week - totally unknown a new experience had a fun time and everone so kind. Would like to keep in touch and come back for some activities

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

It was lovely to see you during our Afternoon Tea event and looking forward to see you again in our next event. On behalf of the staffs of Bushey, thank you for the five star review.

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Review of
Barchester Bushey House Beaumont
from R M (Respite Resident) assisted by family/friend published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent and wish to come again, God bless everyone! Lots of love Ruth.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

It was a pleasure having you at Bushey House Beaumont. You have provided us loads of laughter and looking forward to see you on your next respite stay. In the meantime, please do come and join us in…read more

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Review of
Barchester Iris Court
from J S (Son of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My Mother has been a resident at Iris Court Care Home since April and has been well looked after by the attentive and kind staff. She enjoys walking around the garden and says the food is also very good.

Reply from Cassie Hinton, Home Services Advisor at Barchester Iris Court

Thank you for the very complimentary feedback for Iris Court and our staff here. This wonderful feedback will be shared with the team.

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Review of
Barchester Iris Court
from Penny R (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Iris Court is a gem - the staff look after my Mother in such a caring and respectful way. When I visit or on the telephone they take great care in answering any queries or discussing my Mother's wellbeing. The garden is a great asset and my Mother enjoys visiting the greenhouse to see the progress of

the plants. My Mother enjoys the food very much. Although my Mother doesn't join in with a large number of activities there is always a lovely variety of things put on each week for the residents.

Reply from Cassie Hinton, Home Services Advisor at Barchester Iris Court

Thank you for the exceptionally kind words, and feedback which will be shared with our team here. We are thrilled to hear such wonderful comments.

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Review of
Barchester Chorleywood Beaumont Care Community
from Lynn M (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

We looked at six local care homes before choosing the Chorleywood Beaumont as our favourite option.
As soon as we took mum to see it she said, she loved it & wanted to live there.
After two months in residence, we are more than delighted with the care that mum is receiving.
The property is wonderfully

clean & comfortable & the staff are so caring. Mums wellbeing is their absolute priority.
There is a great selection of activities, including musical concerts, quizzes, social get togethers, arts & crafts & organised trips out.
The team always keep me appraised of mums health & wellbeing both mental & physical & she has flourished with the constant kindness, care & attention since moving in.
The staff, management, carers, nurses, catering & housekeeping staff all work together to give the resident the best experience possible & make them feel part of the Beaumont family.
Our thanks to the whole team for making this such a positive experience.

Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care Community

Thank you so much for your kind words. We're truly delighted to hear how well your mum has settled in and that you're happy with the care she's receiving. It means a lot to the whole team to know…read more

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Review of
Barchester Chorleywood Beaumont Care Community
from R W (Son of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

My mother came to stay for an initial four week respite care stay following a fall in which she broke her femur. This was extended by a further two weeks to enable her to fully regain her confidence in walking with either a frame or walking sticks. The support that she has been given by the staff has

been excellent, as well as by the visiting physiotherapist.
The home has always been very clean and tidy, and the staff are extremely welcoming. We would have no hesitation in coming back with my mother whether for further respite care or for a longer stay.
Thank you to all the staff, carers and nurses who have made my mother's stay an enjoyable one with minimal stress for her.

Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care Community

Thank you so much for taking the time to share such thoughtful and kind feedback about your mother's recent stay with us at Chorleywood Beaumont. We're delighted to hear that your mother felt…read more

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Review of
Barchester Bushey House Beaumont
from June A (Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

The whole experience staying here is extremely good. Makes one feel relaxed whilst dealing with their issues. Staff are extremely friendly and always make conversation.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you for your wonderful 5 star review and choosing to stay with us for respite. We are pleased to hear that we have met your expectations during your stay. If you need respite again in the…read more

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Review of
Barchester Bushey House Beaumont
from Donald N (Resident) assisted by family/friend published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

Excellent stay. All the staff are friendly and attentive. The food is amazing and the chef is helpful. Food arrived promptly and the restaurant staff were very attentive.
Everywhere was kept spotlessly clean.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you for taking time to complete a review. We are humbled by your kind words. We are happy to know that you had an excellent stay at Bushey House. Please do come and join us in our future events.…read more

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Review of
Barchester Iris Court
from L S (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

Mum & dad have been at Iris Court for a week now The care, compassion & dignity with they have been treated is wonderful. All the staff are so keen to help & are warm & friendly while they do it.
It truly is a CARE home.

Reply from Cassie Hinton, Homes Services Advisor at Barchester Iris Court

Thank you so much for your wonderful kind words! Your feedback is truly appreciated and will be shared with the team here at Iris Court.

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Review of
Barchester Chorleywood Beaumont Care Community
from A S (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report

Overall Experience

Mum has been in the care home for 3 years and during that time the care has been excellent
The staff check in on mum regularly, they always have time for a chat with her visitors.
Food is good with a variety of options.
In 3 years mum skin has been excellent with no pressure sores due to the care

of the staff.

Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care Community

Thank you so much for sharing your positive experience! It's wonderful to hear how well your mum is cared for and how attentive the staff are. That kind of dedication truly makes all the difference.

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Review of
Barchester Bushey House Beaumont
from L B (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report

Overall Experience

Very good in all ways from initial contact to departure. Staff all incredibly helpful, kind and efficient.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you for taking your time to complete the review. We will certainly work on areas that you have mentioned. Your feedback is of utmost importance to us in improving our services.

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Review of
Barchester Bushey House Beaumont
from C B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

My mother said her expectations were exceeded. She said the staff were all so friendly. We were recommended this home by a couple of friends. She would definitely stay here again.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you for your 5 star review. We are really proud to hear that we have exceeded her expectations. I hope her respite experience had given you re-assurances that you could go again for holiday with…read more

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Review of
Barchester Iris Court
from Kathie M (Friend of Resident) published on 2 May 2025 Submitted via Postal Card • Report

Overall Experience

I have been so happy since my friend become a resident of Iris Court because it seems to me my friend's needs are being met as well as possible. I have observed her room is kept in very good order, the staff treat her kindly. The organisation of meals and activities seem good and staff seem keen to

engage her as much as possible in activities. The most important things are kindness and respect, and they seem to be in place.

Reply from Cassie Hinton, Homes Services Advisor at Barchester Iris Court

Thank you so much for your kind words! Your wonderful feedback is truly appreciated and will be shared with the team here at Iris Court.

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Review of
Barchester Bushey House Beaumont
from Andrea E (Wife of Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

Absolutely excellent so caring, understanding staff cannot do enough to make my husbands life here as comfortable and pleasurable as poss. Welcoming to all the family too.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

,It is such a pleasure for us to care for your husband. We take pride on the care that we deliver and we are happy to know that we have met your expectations. Thank you for your kind words 5 star…read more

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Review of
Barchester Iris Court
from Neil B (Son of Resident) published on 17 April 2025 Submitted via Website • Report

Overall Experience

The care home itself is new, meaning that the facilities are generally well kept and good quality. There are some aspects which are disappointing - for instance there is no heating in the ensuite shower rooms. And it seems to take quite a long time for the residents wishes to be listened to (various

requests relating to gardening facilities/bridge tables & chairs etc remain unresolved). Food is a little hit and miss - quantity, but sometimes needs a bit more quality.
One to watch out for: after just 8 months in residence, the fees were increased by an extraordinary 8.7%, allegedly due to changes in government policies. Despite contesting this nearly 2-months before the proposed change date, Barchester did not respond to my queries and just changed the fees in line with their 'extraordinary' rate increase. A very worrying precedent!

Reply from Feedback Team, The Feedback Team at Barchester Iris Court

Hi Neil, thanks for taking the time to leave your review. Our team have been in touch in relation to some of your comments raised, and we're sorry that you feel these are unresolved. We understand the…read more

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Review of
Barchester Iris Court
from Ben R (Son of Resident) published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

Mum's time here was shorter than we would have liked. The staff were amazing from start to finish. She came in difficult circumstances and at short notice. The management were extremely helpful. Mum adored the care staff who were always so kind and patient. The food and coffee were amazing! Thank you

so much!

Reply from Cassie Hinton, Homes Services Advisor at Barchester Iris Court

Thank you so much for your kind words! Your wonderful feedback is truly appreciated and will be shared with the team here at Iris Court.

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Review of
Barchester Bushey House Beaumont
from Mary W (Respite Resident) published on 14 April 2025 Submitted via Website • Report

Overall Experience

I came in unexpectedly for brief respite care, in pain and virtually immobile. I was given a warm and cheerful welcome, the room was lovely and the staff were a pleasure to deal with and very efficient. I wish I could thank them all personally.
I really enjoyed the food, which was varied and good.

My visiting husband also appreciated it!
Thank you so much.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you Mary for the wonderful words. We are extremely grateful to know that we met your expectations and that your stay was a pleasure. We surely would like you to visit and join us for our future…read more

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Review of
Barchester Chorleywood Beaumont Care Community
from Rosalind W (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report

Overall Experience

Our mother lived at Beaumont Chorleywood Care Home for over 5 years until her death in February 2025 and was treated by staff with the utmost respect and care at all times. This made her feel safe and at home. Staff were attentive, kind and always willing to respond to requests when asked. Birthdays

and celebrations were well organised and happy occasions. We chose to have both parents' funeral receptions at Beaumont.
As visitors to our mother's care home, we always felt welcome there. The atmosphere at the home is warm and friendly. Our father stayed briefly at Beaumont for respite care in the last month of his life and we were so grateful for the staff's support and sensitivity at the time. Thank you Beaumont Chorleywood!

Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care Community

Thank you so much for your kind words and thoughtful feedback. We are truly honoured to have been able to care for your mother during her time with us. It means a great deal to know that our staff's…read more

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Review of
Barchester Iris Court
from C J (Friend of Resident) published on 5 February 2025 Submitted via Postal Card • Report

Overall Experience

This was my first visit to Barchester Iris Court. I was very impressed with everything I saw from the moment I got there. The rooms were immaculate, the staff were friendly and extremely attentive. As somebody who has worked in nursing homes, locally, for 17 years I can justly say this is the best I

have seen. Congratulations to the owners and staff.

Reply from Cassie Hinton, Homes Services Advisor at Barchester Iris Court

Thank you so much for your kind words! Your wonderful feedback is truly appreciated and will be shared with the team here at Iris Court whilst we look forward to seeing you again.

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Care Homes Owned by Barchester Healthcare Ltd in Hertfordshire

Barchester Healthcare Ltd Locations in Hertfordshire (5)

Barchester Healthcare Ltd Reviews in Hertfordshire (284)

Barchester Bushey House Beaumont

Barchester Bushey House Beaumont

Barchester Bushey House Beaumont

Barchester Iris Court

Barchester Iris Court

Barchester Chorleywood Beaumont Care Community

Barchester Chorleywood Beaumont Care Community

Barchester Bushey House Beaumont

Barchester Bushey House Beaumont

Barchester Iris Court

Barchester Chorleywood Beaumont Care Community

Barchester Bushey House Beaumont

Barchester Bushey House Beaumont

Barchester Iris Court

Barchester Bushey House Beaumont

Barchester Iris Court

Barchester Iris Court

Barchester Bushey House Beaumont

Barchester Chorleywood Beaumont Care Community

Barchester Iris Court

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