"My wife has been here for 5 years , and all that time she had excellent service and being very well looked after. I spend 3 months a year…"
Read all 134 reviews
from £1,652 / week
57 Rooms
Location Type
Care Home
Chorleywood Beaumont Nursing Home prides itself on offering high-quality care to all of its residents and this is reflected in the good reputation it has with the Local Authority, Clinical ... Read more
"This is the second time my mum has visited for respite care. My mum loves it here. The staff are very friendly and caring. Mum is looking…"
Read all 30 reviews
from £1,450 / week
60 Rooms
Location Type
Care Home
Barchester Iris Court in Hitchin supports older people that require additional care and support in a stunning environment with breath-taking views of the surrounding countryside. Purpose built and ... Read more
"Absolute first class operation from the general manager Mary Jane who assessed my mother on her days off and the staff who immediately…"
Read all 130 reviews
from £1,694 / week
50 Rooms
Location Type
Care Home
Bushey House is a historic, Grade II listed building located in the heart of Bushey Village, close to Watford and NW London providing high quality residential and nursing care.
Set in stunning ... Read more
"I have only been here 3 months. I have found nearly everything very satisfactory. Sometimes food is almost cold. Just lately, no choice…"
Read all 4 reviews
Location Type
Extra Care Housing
Chorleywood Beaumont has twenty-one extra care properties, as part of a service that is warmly-regarded by the local community for a high standard of care provision and safeguarding the well-being of ... Read more
Bushey House Beaumont is a comfortable extra care facility, set up to support the independence of older people at the same time as offering access to any skilled care that they require.
All carers ... Read more
Barchester Healthcare Ltd Reviews in Hertfordshire (299)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.691) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
from Brian L (Husband of Resident) published on 4 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife has been here for 5 years , and all that time she had excellent service and being very well looked after. I spend 3 months a year abroad and I am very happy and pleased to know she is in good hands, and I can leave her here with any concerns.
The manager is very friendly and does a excellent
job, keeping staff updated and happy. I will recomend the home.
from C C (Son of Resident) published on 1 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Absolute first class operation from the general manager Mary Jane who assessed my mother on her days off and the staff who immediately assisted in admitting my mother. Heidi was instrumental in calming down our concerns during this exceptionally difficult period. My mother advises that the entire team
had treated with immense compassion, respect, and dignity throughout her stay at Barchester Bushey House. I would not hesitate in highly recommending this care home to anyone. Well done Mary Jane. Well done Heidi Well done Amaka.
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontThank you for your for your wonderful review. We're delighted to hear that we met both your expectations and your mother's. Your kind words truly mean a lot to us, and we look forward welcoming you again soon.
from Felice C (Resident) published on 8 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My second visit for respite care after major surgery. All I can say is thank you to the entire staff at Bushey House for their tender loving care. Must mention the beautiful views of a spectacular garden which contributed to my continuing progress and full health. God bless you all.
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontThank you for your review. We're so pleased to know that our tender loving care has helped support your continuing good health.
from J G (Daughter of Resident) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This is the second time my mum has visited for respite care. My mum loves it here. The staff are very friendly and caring. Mum is looking forward to her next visit.
Reply from Cassie Hinton, Homes Services Advisor at Barchester Iris CourtThank you very much for your kind and thoughtful feedback on the home and team at Iris Court, this will continue to be shared with the team here who will be thrilled to hear this.
from Wyn S (Resident) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A very interesting and pleasurable year. My stay at Iris Court has exceeded my expectations. My initial thoughts were linked with concerns about living in and old peoples home. I couldn't have been more wrong. In fact I now feel that I am living in a high class hotel. All my needs are met from medical
to laundry. The staff are wonderful; patient, thoughtful, dependable and professional. I am completely satisfied at IC.
Reply from Cassie Hinton, Homes Services Manager at Barchester Iris CourtThank you very much for your kind and thoughtful feedback on the home and team at Iris Court, this will continue to be shared with the team here who will be thrilled to hear this.
from Agnes F (Daughter of Resident) published on 2 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our 88 year old father Frank was given three months to live whilst in hospital. He was also suffering from dementia, mildly but deteriorating rapidly. He was admitted to the "Memory Lane" area at The Beaumont, Chorleywood. We arrived by ambulance, later than agreed but the welcome from the staff could
not have been better. Having never experienced any care home, let alone when our father was end of life, we were apprehensive and concerned he would be cared for adequately.
Dad was treated with unconditional care, compassion and kindness throughout his short stay. Our Dad has allergies yet the food was outstanding with every consideration given to accommodate his needs and appetite. The carers and nursing staff were so attentive keeping our Dad clean, washed, and the personal care was second to none. This has always been important to him ( a very proud ex-serviceman). The linen on his bed was always clean and laundered. His clothing was washed by the home and everything returned to
Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care CommunityThank you for your kind and heartfelt words. We were honoured to care for Frank and support your family during such an important time. It means a great deal to know that our team provided the compassion, dignity, and attention that Frank deserved, and that his individual needs were met throughout his stay. Your appreciation will be shared with all our staff.
from Avril L (Wife of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has had excellent care, from lovely staff. He is enjoying the food and looks well. I was a bit confused about where to put his washing.
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontThank you for your feedback. It is so great to hear that your husband is receiving excellent care. We will endeavour to improve more our services.
from J T (Daughter of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My parents have been residents since September and I cannot fault the care they have received, everyone has been so kind and friendly. Everyone who visits them comments on how lovely the home is and how lovely the staff are. There are lots of varied activities for the residents to participate in and
a lovely garden for walks.
Reply from Tashnim Begum, General Manager at Barchester Iris CourtThank you for your very kind review of Iris Court and our team here, we will be sure to share this information with our team and thank you again for the wonderful feedback
from Sonya K (Daughter of Resident) published on 23 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My experience of the Barchester has been excellent. My mother came in December just before her 90 th birthday, we spent Christmas Day with her there, it really had a family feel with all the participation of the staff . The level of nursing care is excellent, any concerns are immediately addressed and
I'm updated on developments regularly. I have complete confidence with her wellbeing and health needs and would highly recommend the home. Considering the short length of time she has been there she has settled so well and knows she is well cared for. The food and nutrition is excellent catering for individual needs and the staff always seem to have a smile on their faces.
Group participation is encouraged and there are a lot of activities but one to one interaction is also given in the room if unable to join in and individuals interests are noted and catered for really well.
Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care CommunityThank you so much for your kind and thoughtful feedback. It means a great deal to the whole team to know your mother has settled so well and that you felt the family atmosphere, especially over Christmas. We're proud of our staff and the care they give, and your words truly reflect that. Thank you for your recommendation and trust.
from Irene H (Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My experience has been very nice. The staff are lovely and efficient. I am a resident
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontThe staffs at Bushey are so pleased to learn that your current stay at Bushey has met your expectations. Joe will schedule a meeting with you pertaining your room. Your feedback do assist us in improving our services. Thank you.
from R M (Respite Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This was my second stay and I enjoyed every monute. Hope you all have a wonderful Christmas and a blessed 2026
Every blessing and love
from
Ruth
Reply from Sarah Pratt, Home Service Advisor at Barchester Bushey House BeaumontWe are delighted that you enjoyed your second respite stay with us and hope that you will stay with us again very soon. We are very proud of what we offer at Bushey House Beaumont and your wonderful 5 star review is testament to the high standards that we keep.
from B L (Resident) published on 9 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I thoroughly enjoyed my recent visit to you between 24th October 2025 to 7th November 2025 which was needed due to a fall I had prior to this.
Every department which includes the cleaners, carers, nurses, receptionist, house keeping, restaurant and kitchen were all working to a very high standard.
For your information, I was in hospitality business including working at Hotels for the majority of my working life and from experience I know that giving the best hospitality will ensure happy and satisfied guests and residents.
I would like to thank you all for a wonderful experience during my stay. If in the years later down the line I would be interested in staying in one of your apartments I will not hesitate to get in touch.
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontWe are very pleased to receive your positive review. It was also a pleasure to see you in our event last month. Please do join us again in our upcoming events and do not hesitate to contact us should you need our services in the future.
from Gillian M (Daughter of Resident) published on 8 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother spent the last four & a half years of her life in Chorleywood Beaumont. Admitted originally to the sister care home in Bushey, where mum had met with the manager who was satisfied that although mum had been diagnosed with vascular dementia, she could stay there, mum was transferred two weeks
later to Memory Lane in Chorleywood. This period was very difficult due to the pandemic & the protocols in place, plus the fact that I, her only child, live and work abroad. From day one, mum was treated with such kindness, dignity & respect by all the staff. They showed her such devotion & consideration, making sure that she was comfortable, clean, always acting in her best interests. Mum was happy during her time in the care home. It was her home. The level of care & professionalism of all the staff involved in mum's care, enabled me to sleep at night knowing that she was safe & their unfailing kindness to us all makes Chorleywood Beaumont more than worthy to be called a care home.
Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care CommunityThank you for sharing such a heartfelt tribute to your mother's time at Chorleywood Beaumont. It truly means so much to us to know she was happy, safe, and cared for with kindness, dignity, and respect, especially during such a challenging period. Your trust and words of appreciation will be shared with the whole team, who were honoured to make Chorleywood Beaumont her home.
from Geraldine E (Niece of Resident) published on 2 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My elderly aunt was admitted for end of life care at this care home. She received the highest standard of care from all the staff looking after her. They were professional and caring and we were always made very welcome when we visited. She had a lovely room on the ground floor where she could look
out at the trees which she loved. The team invited us for a meal when my aunt was near the end of her life. She wasn't well enough to eat with us but it gave my siblings and I an opportunity to all be together with my aunt in her last days. I highly recommend this wonderful care home if you are looking for a nurturing caring home for a family member.
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontThank you for your lovely comment Geraldine. It was an honour to have met such a wonderful person. We are glad to know that we have met your expectations and that her last wish was fulfilled. We We will keep all of the happy memories we had with her in our heart.
from Harleigh D (Granddaughter of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
All staff on the memory lane ward were a dream to deal with. My nan was placed here from hospital for end of life and she managed a few weeks before passing. Everyone treated her and my family with respect and care. They were very attentive and even in the last moments were a pleasure to deal with and
made us thankful my Nan was there.
Reply from Razvan Nica, General Manager at Barchester Chorleywood Beaumont Care CommunityThank you so much for your kind words. We're truly honoured to have cared for your nan and to have supported your family during such a difficult time. Your feedback means a great deal to the whole team, and we're grateful you felt she was treated with the respect, dignity, and compassion she deserved.
from R D (Daughter-in-law of Resident) published on 4 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't thank every member of the fantastic staff enough for the care and respect they showed my mother in law and our whole family. They are a very special bunch of people. Very caring and nothing was too much for them to do to help us.
The rooms are really nice and always clean. The food is really
nice and fresh, and a very good variety.
From the front of house to the manager and even the middle of night staff, they all made our experience there so much easier.
From all of my family to all of you may I say, thank you very much.
Reply from Rudra Poudel, Administrator at Barchester Chorleywood Beaumont Care CommunityThank you so much for taking the time to share such a heartfelt message. We're incredibly grateful for your kind words and are honoured to have cared for your mother-in-law and supported your family.
from Michael T (Son of Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
It was all that was expected.
Room was find, food excellent, staff friendly & helpful.
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontHi Michael, I am sorry to hear that you feel your mother's stay at Bushey has not met your expectation. We do value your feedback and will look into it. Hoping that her scheduled booked respite this December will be far better than her recent stay.
from A K (Respite Resident) published on 23 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Respite care for one week - totally unknown a new experience had a fun time and everone so kind. Would like to keep in touch and come back for some activities
Reply from Mary Bague, General Manager at Barchester Bushey House BeaumontIt was lovely to see you during our Afternoon Tea event and looking forward to see you again in our next event. On behalf of the staffs of Bushey, thank you for the five star review.
from J S (Son of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mother has been a resident at Iris Court Care Home since April and has been well looked after by the attentive and kind staff. She enjoys walking around the garden and says the food is also very good.
Reply from Cassie Hinton, Home Services Advisor at Barchester Iris CourtThank you for the very complimentary feedback for Iris Court and our staff here. This wonderful feedback will be shared with the team.
from Penny R (Daughter of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Iris Court is a gem - the staff look after my Mother in such a caring and respectful way. When I visit or on the telephone they take great care in answering any queries or discussing my Mother's wellbeing. The garden is a great asset and my Mother enjoys visiting the greenhouse to see the progress of
the plants. My Mother enjoys the food very much. Although my Mother doesn't join in with a large number of activities there is always a lovely variety of things put on each week for the residents.
Reply from Cassie Hinton, Home Services Advisor at Barchester Iris CourtThank you for the exceptionally kind words, and feedback which will be shared with our team here. We are thrilled to hear such wonderful comments.
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