Barchester Healthcare Ltd in Buckinghamshire | 3 Care Homes

Review of
Barchester Shelburne Lodge Care Home
from S S (Friend of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

A terminally ill friend entered Shelburne Lodge for end of life care and from the very beginning of his stay the staff took an interest in him as a person - treating him with respect and dignity and showed a high degree of compassion throughout his five weeks there until his death. The care they provided

was always meeting his increasing needs and expert outside medical advice obtained when neccesary. The staff always answered my questions fully and openly and I found any concerns I had about my friends worsening condition were already being dealt with by the team of experienced nurses and carers. The atmosphere in the home was friendly and welcoming as were all the staff and I had no doubts that my friend was in the best place for him.

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you so much for taking the time to give us a review. We're delighted to hear that your friend received the care and supoort he needed during his time with us. It was a great pleasure to look…read more

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Review of
Barchester Chalfont Lodge Care Home
from Katherine D (Daughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

Out mother has had a wonderful last few months here at Chalfont Lodge as we navigated her end of life care all the staff from management/carers/cleaner catering receptionist have shown superb care & skills

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind words. We're truly touched to hear that your mother's final months at Chalfont Lodge were filled with comfort and care. It means a great deal to our entire team ,from…read more

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Review of
Barchester Chalfont Lodge Care Home
from F D (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

The care and attention given to my mother by all staff is outstanding - through a difficult time they have also supported myself my sister and our family. We can not thank them enough.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind words. Were truly grateful for your feedback and it means a great deal to our entire team. Supporting your mother and your family through such a difficult time has been…read more

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Review of
Barchester Ashby House Care Home
from Estelle M (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident since July 25. Unfortunately she requires mental and physical help due to her complex needs. I was anxious about the move. It is quite daunting for an 89 yr old to try & settle in to a new environment, new people and surroundings, especially with dementia.
Ashby house

have made the process as smooth as possible. My mum seems very happy, always smiling. Everyone is so kind. The care is of a high standard as is the food. Dabulous entertainment & activities
thank you so much.

Reply from Julie Dobson, Operations Manager at Barchester Ashby House Care Home

Thank you so much for taking the time to leave such a lovely review. We understand how emotional the journey into care can be and we will always support our residents and families through this…read more

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Review of
Barchester Ashby House Care Home
from Denise D (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been a resident for almost five years.
His care has always been exemplary.
Various staff changes/absences recently have not changed the day by day care.
Have always found all staff very welcoming - always able to listen and offer advice & comfort to me when I have needed such support.

Reply from Julie Dobson, Operations Manager at Barchester Ashby House Care Home

Thank you for taking the time to leave a review, it means the world to us and thank you for the recognition of our transitional period around staff changes, we have tried to make this as smooth as…read more

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Review of
Barchester Chalfont Lodge Care Home
from Angela H (Wife of Resident) published on 2 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband stay 2 weeks at Chalfont Lodge while I was in hospital. He was well cared for by the kind staff; he had a very comfortable room and he enjoyed the food served in the dining room. As a sufferer of Alzheimers, he was able to join in some of the activities.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for sharing your kind words about your husbands stay with us. Were so pleased to hear that he felt comfortable in his room, enjoyed the dining experience, and was able to take part…read more

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Review of
Barchester Shelburne Lodge Care Home
from Thomas M (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Our friend seems to be settling in well, he looks clean and looked after.
Very pleased with the home staff and service.
The staff are friendly and very helpful towards us.

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you so much for taking the time to leave a review about your experience with us. I am glad to hear the positive feedback and I will share this with the team here at Shelburne Lodge. Your input…read more

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Review of
Barchester Shelburne Lodge Care Home
from S R (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

Shelburne Lodge is a caring, warm and supportive home. All the staff are kind, respectful and go above and beyond to support you and your loved ones. In the two and a half years that my mum was there, most of the staff still remain, with very few agency staff. The surroundings are beautifully kept,

the garden is tranquil and a little haven. The visitor areas are clean and comfortable, with refreshments provided for free. The communication from staff was very good, and we were always kept up-to-date on mum's wellbeing. It was always a pleasure to visit mum at this lovely home and we are so blessed that mum was surrounded with these lovely, caring people in her last weeks and days, the staff not only made mum as comfortable as possible but supported us through this difficult time.
I would not hesitate to recommend this nursing home anyone. Thank you for everything

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you for taking the time to leave us a review. Your feedback is invaluable and I will certainly share it with our team. We were delighted to care for your mother and she is greatly missed. It's…read more

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Review of
Barchester Shelburne Lodge Care Home
from Pam H (Friend of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

Is the £600 taken for extra care never given a scam which I paid £100 extra for extra care for my friend which he never had not even any care. When he fell at 6pm in his room carers put cushion under his feet and left for 3 hours, no-one came in once to see if he was ok. He rang me every hour 7pm 8pm

9pm struggled to get into bed.
Will make a formal complaint to care Quality Commission requesting they do a spot inspection on Shelburne Home as Residents are not getting right care.

Reply from Feedback Team, The Feedback Team at Barchester Shelburne Lodge Care Home

Thanks for taking the time to leave your review. We're sorry to learn of your concerns regarding your friend's time with us at Shelburne Lodge. The fee was discussed and agreed with yourself and your…read more

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Review of
Barchester Ashby House Care Home
from Sandra C (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

Good care, happy atmosphere.

Reply from Julie Dobson, Operations Manager at Barchester Ashby House Care Home

Thank you for taking the time to leave a review, we really do appreciate it. Our team work hard every day to deliver the highest quality of care and to create a homely environment for our Residents…read more

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Review of
Barchester Chalfont Lodge Care Home
from Mike G (Husband of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

The whole family were pleased that my wife was admitted to Chalfont Lodge for the main reason - we live in Chalfont St Peter and were able to visit daily.
The care, thoughtfulness from all the staff was outstanding: carers; nursing; kitchen, cleaning and admin staff and support staff all were first

class.
The reception we recieved was second to none.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind and heartfelt words. It means the world to our whole team to know that you felt supported and cared for during such an important time. We are delighted that Chalfont…read more

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Review of
Barchester Chalfont Lodge Care Home
from Louise M (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

They are all the best carers

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your Kind feedback ,we are most grateful and appreciate the time and effort in completing the review. It means a lot to us.

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Review of
Barchester Chalfont Lodge Care Home
from Thomas G (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

I think Chalfont Lodge offered a 5* service for our mum.
The staff here looked after mum with great dignity.
From beginning to end everything was looked after, from food to activities everything was perfect.
It really is a very caring and well organised care home.
Thank you Chalfont Lodge and god

bless you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for such a heartfelt review. We are truly touched by your kind words and so pleased to know your mum felt cared for with dignity and compassion throughout her time with us. Every member of…read more

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Review of
Barchester Chalfont Lodge Care Home
from Philippa J (Niece of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

I am very impressed with the high level of care for my elderly aunt - it has provided a very safe and comfortable environment for the last two years of her life.
They have maintained the staffing levels to provide this: the care team themselves are all very professional and kind, but there is also

the entertainments team who organise daily activities & events, the catering team serving wonderful food, the nursing team and the management team. An excellent care home

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind words. We're truly honoured to have been able to care for your aunt and to know she felt safe, comfortable, and supported during her time with us. Our entire team from…read more

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Review of
Barchester Chalfont Lodge Care Home
from Susan B (Respite Resident) published on 6 August 2025 Submitted via Postal Card • Report

Overall Experience

I have been a temporary resident here for 9 weeks. I could not have wished for better care.
Thank you for everything.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Its very kind of you to provide us with the positive feedback . We very much appreciate it and I will ensure to share with all team members.

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Review of
Barchester Chalfont Lodge Care Home
from Daniel B (Son of Resident) published on 22 July 2025 Submitted via Postal Card • Report

Overall Experience

Excellent facility, friendly staff and lovely food.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,your feedback is much appreciated ,it will be shared with the team.

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Review of
Barchester Chalfont Lodge Care Home
from Graham S (Son of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been here since March 2023, my father was a resident 2013-2016. Good number of same staff during this time which reflects a happy + motivated team. I have total confidence in managements + staffing which gives me peace of mind. Regular contact with staff + observations show them to be

committed + well trained. The manager has an open door policy + always approachable + visable; empathetic in dealing with occasional issues.

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Review of
Barchester Chalfont Lodge Care Home
from T F (Friend of Resident) published on 4 July 2025 Submitted via Postal Card • Report

Overall Experience

Staff are very friendly, helpful and kind - food always looks amazing and the cakes are lovely :)

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive feedback .It is much appreciated ,our staff team will be informed.

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Review of
Barchester Chalfont Lodge Care Home
from H B (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report

Overall Experience

Chalfont Lodge looked after our father for the last 8 months of his life after a catastrophic fall. They took on his very specific medical needs with skill and professionalism. There was a consistent set of staff throughout his stay that were so kind and responsive that it felt like a second family

for him. They noticed and responded to little things about his likes and dislikes that helped make his life much more comfortable. All our administrative and medical queries were responded to promptly, enabling us to feel confident that every aspect of Dad's care attended to. We couldn't have asked for a more dedicated, professional and compassionate team to look after our Dad.
Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your lovely feedback! Always great to hear from our residents' relatives about the care that our team are giving.

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Review of
Barchester Chalfont Lodge Care Home
from Christine D (Mother of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

My very intelligent son came to Chalfont Lodge aged 41 following a blood clot on the brain. Fed with a peg, told he would never walk again, and little mental capacity. Everyone helpful and friendly and the home felt like a home. He is contented and has improved physically and mentally in the 15 years

he's been there. My husband and I have always been supported and welcomed by the staff and know my son is well cared for. Only down side, nicer to have a shower in room instead of usual bath, and lots of outside space could do with extra grounsmen or be sold (just a small overgrown bit)

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your wonderful feedback. Our team is glad to hear you have peace of mind knowing your Son is well taken care of. We will continue to support your loved one. We welcome any…read more

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Care Homes Owned by Barchester Healthcare Ltd in Buckinghamshire

Barchester Healthcare Ltd Locations in Buckinghamshire (3)

Barchester Healthcare Ltd Reviews in Buckinghamshire (390)

Barchester Shelburne Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Ashby House Care Home

Barchester Ashby House Care Home

Barchester Chalfont Lodge Care Home

Barchester Shelburne Lodge Care Home

Barchester Shelburne Lodge Care Home

Barchester Shelburne Lodge Care Home

Barchester Ashby House Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

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