Barchester Healthcare Ltd in Buckinghamshire | 3 Care Homes

Review of
Barchester Chalfont Lodge Care Home
from Susan B (Respite Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience

I have been a temporary resident here for 9 weeks. I could not have wished for better care.
Thank you for everything.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Its very kind of you to provide us with the positive feedback . We very much appreciate it and I will ensure to share with all team members.

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Review of
Barchester Chalfont Lodge Care Home
from Daniel B (Son of Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience

Excellent facility, friendly staff and lovely food.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,your feedback is much appreciated ,it will be shared with the team.

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Review of
Barchester Chalfont Lodge Care Home
from Graham S (Son of Resident) published on 18 July 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been here since March 2023, my father was a resident 2013-2016. Good number of same staff during this time which reflects a happy + motivated team. I have total confidence in managements + staffing which gives me peace of mind. Regular contact with staff + observations show them to be

committed + well trained. The manager has an open door policy + always approachable + visable; empathetic in dealing with occasional issues.

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Review of
Barchester Chalfont Lodge Care Home
from T F (Friend of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience

Staff are very friendly, helpful and kind - food always looks amazing and the cakes are lovely :)

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive feedback .It is much appreciated ,our staff team will be informed.

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Review of
Barchester Chalfont Lodge Care Home
from H B (Daughter of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

Chalfont Lodge looked after our father for the last 8 months of his life after a catastrophic fall. They took on his very specific medical needs with skill and professionalism. There was a consistent set of staff throughout his stay that were so kind and responsive that it felt like a second family

for him. They noticed and responded to little things about his likes and dislikes that helped make his life much more comfortable. All our administrative and medical queries were responded to promptly, enabling us to feel confident that every aspect of Dad's care attended to. We couldn't have asked for a more dedicated, professional and compassionate team to look after our Dad.
Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your lovely feedback! Always great to hear from our residents' relatives about the care that our team are giving.

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Review of
Barchester Chalfont Lodge Care Home
from Christine D (Mother of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

My very intelligent son came to Chalfont Lodge aged 41 following a blood clot on the brain. Fed with a peg, told he would never walk again, and little mental capacity. Everyone helpful and friendly and the home felt like a home. He is contented and has improved physically and mentally in the 15 years

he's been there. My husband and I have always been supported and welcomed by the staff and know my son is well cared for. Only down side, nicer to have a shower in room instead of usual bath, and lots of outside space could do with extra grounsmen or be sold (just a small overgrown bit)

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your wonderful feedback. Our team is glad to hear you have peace of mind knowing your Son is well taken care of. We will continue to support your loved one. We welcome any suggestions to improve our service.

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Review of
Barchester Chalfont Lodge Care Home
from Patricia B (Friend of Resident) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

My friend has been in Chalfont Lodge for over a year now and I am still impressed by the care and respect received by the residents. On entering there is always a warm reception. The residents and visitors can always feel the staff are approachable. They have spacious rooms if they want their privacy

and there are also spacious lounges. They have wide variety of social activities to suit everyone. Chalfont Lodge is in a lovely location and my friend tells us often how happy she is.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your lovely feedback! Always great to hear from our residents' friends about the care that our team are giving.

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Review of
Barchester Chalfont Lodge Care Home
from Sandra T (Sister of Resident) published on 4 June 2025

Submitted via Website • Report

Overall Experience

This was the first time I was able to visit my brother in his new home, as we live very distant.

We visited last Friday, after a long journey & what a pleasure it was to be greeted by the charming Receptionist ,who knew exactly who he was & took us to the Memory Lane unit. Smiling faces from all

the Staff ,everyone helpful in directing us to my brother's room. He looked very well cared for & comfortable & we were delighted to meet his lovely personal Carer, who was very informative about his ongoing needs & care.

It is sad, of course, that my brother probably doesn't recognise me now, but a huge comfort for me & the rest of the family to know he is being so well cared for in a happy atmosphere with good facilities.

I was a nurse for nearly 40 years & am well aware of the difficulties in maintaining good standards in a Nursing Home. Keep up the great work.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for sharing your heartfelt message about your brother's experience at Chalfont Lodge. We are deeply moved by your kind words as we continue to provide the excellent standard of compassionate care. Your feedback is much appreciated inspire us to continue our work with the same dedication.

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Review of
Barchester Chalfont Lodge Care Home
from Jane V (Daughter of Resident) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the nursing care at Chelfort Lodge. The nurses are very caring and my mother is extremely well looked after. Looking forward to the new refurbishment.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank for taking the time and providing the feedback. We are grateful for your appreciation. I will share with the team.

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Review of
Barchester Shelburne Lodge Care Home
from Sarah W (Ex Family Member) published on 9 May 2025

Submitted via Website • Report

Overall Experience

My family and I cannot speak highly enough of **Shelburne Lodge Nursing Home**. From the moment we first visited, it was clear that this facility prioritizes dignity, comfort, and personalized care for its residents.
The carers, nurses, management team go above and beyond to ensure residents feel valued

and safe. They take time to learn individual preferences and treat everyone like family.
The home is impeccably maintained, with bright common areas, cozy rooms, and beautiful outdoor spaces.
The activity coordinator work tirelessly to keep residents mentally and physically stimulated. From arts and crafts to music therapy and gardening, there's always something happening.
The staff keeps families informed about residents' well-being through regular updates.
A special shout-out to one of the Nurses, one of the Care Practitioners, whose dedication and kindness made a world of difference for my mum. They consistently went the extra mile to ensure she felt comfortable and engaged.

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you so much for your kind words and for recognizing our team's efforts in promoting high quality care. We're thrilled to hear that our dedication and commitment have made a positive impact. Our team's passion for delivering exceptional care drives everything we do and feedback like yours motivates us to continue striving for excellence. We appreciate your trust in our services and I will share your feedback with the team. Thank you again for taking your time to write your feedback.

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Review of
Barchester Chalfont Lodge Care Home
from Kyra S (Daughter of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Chalfont Lodge looked after my father really well, always showing such care, kindness and love to him. It is in a beautiful setting with well equipped facilities. I would recommend this nursing home.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the feedback, it is much appreciated and will be shared with colleagues.

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Review of
Barchester Chalfont Lodge Care Home
from I W (Friend of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

A happy care home. Very friendly staff, excellent reception team creating a wonderful environment when arriving at Chalfort Lodge. The first impression is so important for new arrivals.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the feed back, it will be shared with team.

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Review of
Barchester Chalfont Lodge Care Home
from C R (Wife of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

From when you step into reception, office staff up to the memory lane floor where my husband is one gets a good, warm, caring feeling from everyone. The caring staff are exceptional Smiles, attention, help whenever its needed. A nice warm, calm place. Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,for the positive feed back ,it is received with great pleasure. It will be brought to the attention of all staff.

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Review of
Barchester Chalfont Lodge Care Home
from W B (Partner of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

From the moment we arrived we were given such a lovely friendly welcome, and lots of smiles. We were very impressed with the bedrooms and the whole of the 'Home' was immaculate. The staff have been so kind and helpful always on hand a the touch of a button. The dining room, staff on hand to help and

the food very varied and of a high standard. There is a Doctor on duty and problems are dealt with. The nurses are wonderful and kind.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,it is well received by all staff.

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Review of
Barchester Chalfont Lodge Care Home
from Josie B (Ex Family Member) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I was over the moon when I my ex husband was to move into Chalfont lodge last year, My daughters worked so hard to secure a place for him in this delightful care home. Although I have been his ex for more than 20 years I continue to care about him and his well-being and I have seen 100% improvement

in his physical and mental health since he has lived in Chalfont lodge. Everyone is so friendly and helpful and the place is kept spotlessly clean and accessible. The activities are great and I'm also told that the cuisine is also. So a big well done!

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for completing the review ,it is much appreciated .This will be shared with the team.

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Review of
Barchester Chalfont Lodge Care Home
from G R (Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Care after a hip replacement operation. Excellent care day and night. Physio essential to my recovery and was given timely effectively each weekday. When physio delayed management responded quickly. When I commented my room was noisy, management moved me right away. Good home good staff, good management.

Great benefit from my stay for my recovery.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,it is much appreciated and will be shared with team.

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Review of
Barchester Chalfont Lodge Care Home
from Karen T (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Thank you all so much for looking after mum, short stay but so happy she came to Chalfont Lodge. All staff were amazing.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind positive feedback ,it is much appreciated and will be shared with team.

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Review of
Barchester Shelburne Lodge Care Home
from Anne J (Friend of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

The staff are friendly and caring in such an underrated job. They deserve to be recognised for the challenging and hard work that they do. Helen the activities co-ordinater is an absolute asset providing entertainment, fun and genuine care for the residents well being.

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge and we are happy to see that you found the staff friendly and caring. I will share your feedback with the team. Thank you again

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Review of
Barchester Chalfont Lodge Care Home
from B P (Relative of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Lovely home, attractive gardens, excellent care and extremely friendly staff.

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Review of
Barchester Ashby House Care Home
from Jannine S (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care offered to mum, lovely & friendly staff who have taken trouble to learn about mum's preferences.

Reply from Julie Dobson, General Manager at Barchester Ashby House Care Home

thanks for taking the time to review our Ashby House Care Home. It's lovely to read that your mum has settled in well with us. If there is anything we can do to support your mum or yourself further, please don't hesitate to reach out to us. I'll be sure to share your positive comments with the team at the home. Kind regards, General Manager Ashby House.

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Care Homes Owned by Barchester Healthcare Ltd in Buckinghamshire

Barchester Healthcare Ltd Locations in Buckinghamshire (3)

Barchester Healthcare Ltd Reviews in Buckinghamshire (380)

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Shelburne Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Shelburne Lodge Care Home

Barchester Chalfont Lodge Care Home

Barchester Ashby House Care Home

Awards / Recognitions (14)

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