Care Homes Owned by Barchester Healthcare Ltd in Greater Manchester

the fees are high, the home is good value for money because it gives the family peace of mind that our loved one is receiving the best of care. I cannot fault the home in any way. I would thoroughly recommend Arbour Court to anyone looking for a care home for a loved one.

all my visits over 5 weeks, I never saw residents treated with anything other than compassion and respect. My wife's team of carers were so caring and good-humoured, forming a lovely, even affectionate relationship with her and the family. A wonderful team of medical staff monitored her condition regularly and she received effective medication to control pain and distress. Her family and friends were also very well looked after; we could not have asked for better.

isolated from friends & family, & now I feel we've all become part of an extended family. The caring environment has benefited us all. Allowing residents to live with their dementia - live in their world is commendable - thanks.

that includes all staff, those on reception, cleaners, nursing staff.

presented in a peaceful setting and there are activities for residents, including days out. The staff were generally good and some were excellent. I didn't have much contact with the manager but the deputy manager was defensive and unhelpful when an issue was raised about Dad's care. Food, whilst generally good, was at times poor - too much chicken nuggets and chips. Admin was very efficient and helpful.
This was a corporate-run care home and as such, it met all the required governance and care standards but probably lacked a more intimate and homely care environment that you might find in smaller care facilities.

is maintained to a high standard, inside the lounge and bistro areas are decorated and furnished beautifully as are the corridors. I would not hesitate to recommend Marple Dale, it is 10/10 from me.

he's bedridden. Very high regards to this place.

care she has required, ensuring the correct treatment and dressings have been carried out, getting her from bed-bound to being mobile again with the help of a walking frame.
My mother feels comfortable and has a good rapport with the majority of the care and management staff and has a smile on her face most of the time which tells me she is comfortable.

the food is so bad. My brother had a medical emergency and the nurses did nothing but stand at the bottom of his bed and watch. We had to ask them to do something to help him. The manager is absolutely appalling. We had a few issues and she refused to speak to us. My sister went down to speak to her and she hid in her office and sent her an email saying she was busy. I would not recommend this care home to anyone. They have no compassion for the vulnerable residents they are supposed to be looking after. They have been reported to CQC and the Council by my brother's social worker.

best for the residents. They were professional, friendly but most of all, caring. Nothing was too much trouble. All the questions of a new resident were answered and dealt with immediately. I came away happy that my friend had found a home from home - with the help she needs. Thank you.

are very nicely cooked and served with staff on hand to help others who need it.
Plenty of entertainment and gardens for them to sit out in the nice weather.
Would definitely recommend Barchester Arbour Court Care Home, one of the nicest homes I have visited.

and beyond our expectations. We were deeply grateful for the comfort and dignity afforded to my wife at a very difficult time. The staff's kindness and professionalism made a significant, positive impact for which we can't thank you enough. Your unwavering commitment to my wife's well-being and your support for the family was truly remarkable. We are very thankful for finding Marple Dale and for the outstanding care you provided.

we are very grateful.

that my mum is well looked after.