Care Homes Owned by Barchester Healthcare Ltd in Cambridgeshire

She has involved my friend in the activities she thought he would enjoy and has given me daily updates as to how he is settling in.

My mother was a resident for 8 years and the level of care she received throughout was exemplary. Mum initially stayed in the residential wing but as her health deteriorated she moved to the nursing wing. Her care and support were tailored to meet her needs at all times. She enjoyed day trips/activities in the early years and we often had a coffee/catch-up in the 'cafe' within the home. The support during the challenging period of the Covid pandemic cannot be faulted. Mum received high-quality care in the nursing wing and staff went above and beyond to ensure mum was comfortable. Questions or concerns I had were always treated promptly and compassionately. Mum's end-of-life care was managed with love, dignity, and kindness. In a world which sometimes appears to be full of cynicism and division, the staff are the very best of humanity and, in my eyes, true heroes. I will be forever comforted and grateful for the wonderful staff who are the beating heart of the Braeburn community.

Lovely experience & such friendly staff

His main concern was The uncomfortable bed. He usually sleeps in a medium soft double bed so found the single bed with a firm mattress was painful for his spine and he was worried about falling out.

From the start, I felt that Barchester was professional, but, more importantly caring. They quickly organised a show around of the home and I was welcomed warmly. Mum's care and comfort has been their priority from the outset. Mum didn't want to be in a home, but at 90 and with increasing needs, it was our only option. However, the team at Bayleaf always made it clear what was best for Mum and how they could make that happen. A month in, she seems settled and that is what we hoped for.

Lovely visit with mum. She had had her lunch and was dressed nicely. We enjoyed a coffee in the reception area and happy chat.

Furnishing in social areas are excellent

It was a peace of mind living my 94 year old auntie at Barchester Hampton Grove Care Home when we went on holiday.

Congratulations for excellent staff.

Since mum has been in Melbourn Springs, I have felt comfort in knowing she is in good hands. The care staff are patient, understanding and the activities team take the time to make sure all residents have the opportunity to take part in all activities.

My mum went in originally from hospital as respite with the hope of going permanent. Mum is now permanent and although at first she was not happy to be leaving her home, understandably, she now seems to be settling in and even enjoying it. She loves the activities and the food (which she would not entertain at home or in hospital). I have not yet met a member of staff who is not pleasant and kind. They are all so lovely to mum and encourage her to join in with things. From the minute we walked in the door to look around the home we have been made to feel welcome. We are continuously told this is mum's home and we can visit whenever which is great. Mum told me yesterday that it is nothing liked she imagined it to be like and she now feels safe and looked after. I cannot speak highly enough of the staff and the relief I have knowing when I am not with mum there are lovely people looking after her.

During the three weeks respite care, after major surgery (hip operation) I was warmly welcomed; cared for with understanding and received help when necessary. Mealtimes were a time to look forward to, suitably prepared for all our needs by the excellent Chef. Whilst arriving in a rather fragile & nervous state, I very quickly started to feel at home and benefit from the personal care & everything going on around me: I have thanked the person who recommended me to you!

My dad is well looked after, the carers know his likes and dislikes and encourage him to participate in activities. He eats the food, usually a three course meal, but the carers will offer him an alternative if he doesn't want a particular meal.

Thank you to all the staff for making our parents' stay so comfortable. It has been our first experience of a care home and we have been very impressed by the attentiveness of the staff and the communication throughout their stay.

When i went to have an initial look around, the manager Stefan was able to answer all my questions and nothing was too much trouble. My dad is very well looked after. The staff are attentive, caring and respectful at all times. I would definitely recommend Hampton Grove Care Home.

Everyone is amazing here - so kind - it is like a luxury hotel. I feel so safe

Oaklands Care Home is a truly wonderful place that provides both comfort and high-quality care. From the moment you walk in, you're greeted by a warm and welcoming atmosphere that immediately puts residents and visitors at ease.

The staff are exceptional-kind, attentive, and genuinely caring. They take the time to get to know each resident personally, ensuring that everyone feels valued and respected. It's clear that they go above and beyond to create a supportive and friendly environment.

The home itself is clean, well-maintained, and thoughtfully designed to be both safe and comfortable. Residents are encouraged to stay active and engaged, with a variety of activities and social opportunities available.

Overall, Oaklands Care Home stands out for its compassionate staff and homely feel. It's a place where residents are not just cared for, but truly looked after with dignity and warmth.

I would not hesitate to recommend Melbourn Springs. What a lovely care home.

STOP Lighting the "garden" at night. It is very bad for nature - plants, and the natural world. Also for the energy "crises"!

Would highly recommend.