Care Homes Owned by Barchester Healthcare Ltd in Cambridgeshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Barchester Healthcare Ltd are showing below.

View the details of all 270 locations (with 23046 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Cambridgeshire (9)

9 Care Homes owned by Barchester Healthcare Ltd in Cambridgeshire
Barchester Bayleaf Care Home

Sallowbush Road, Huntingdon PE29 7AF 

10 11 reviews
"We contacted Bayleaf regarding respite care for my brother-in-law and had the most amazing experience totally not what I expected at all.…"   Read all 11 reviews
Location Type Care Home

Barchester Bayleaf Care Home in Huntingdon, gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of activities to suit residents' interests… Read more about Barchester Bayleaf Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 53 Rooms
  • from £1,499 / week
Barchester Longueville Court Care Home

The Village Green, Orton Longueville, Peterborough PE2 7DN 

9.9 128 reviews
"Mum was looked after with great care, kindness & dignity throughout her time on the skylark ward. She felt very lucky to be in Longueville…"   Read all 128 reviews
Location Type Care Home

Barchester Longueville Court Care Home makes the most of lovely grounds and a versatile interior to provide top quality nursing and residential care, with carers and nurses available round-the-clock. A committed team work hard to ensure that all provision… Read more about Barchester Longueville Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 109 Rooms
  • from £1,550 / week
Barchester Oaklands Care Home

Bottisham, Cambridge CB25 9BX 

9.7 65 reviews
"My husband became a resident of Oaklands Care Home in February 2025. I have been impressed by the care and dedication of the staff and I…"   Read all 65 reviews
Location Type Care Home

Barchester Oaklands Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities… Read more about Barchester Oaklands Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 55 Rooms
  • from £1,595 / week
Barchester Melbourn Springs Care Home

Hyacinth Drive, Melbourn, Royston SG8 6FY 

9.7 75 reviews
"Respite care for 2 weeks faultless, amazing care, spotless facilities, first class service all round. A HUGE THANKYOU Managerial staff…"   Read all 75 reviews
Location Type Care Home

Melbourn Springs Care Home offers residential care, dementia care and pre-bookable respite stays. Committed, friendly and dedicated staff members provide high-quality residential care for older people who benefit from additional care and support… Read more about Barchester Melbourn Springs Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 75 Rooms
  • from £1,450 / week
Barchester Hampton Grove Care Home

2 Chaffinch Lane, Hampton Vale, Peterborough PE7 8NF 

9.7 207 reviews
"Since my husband first came in March the family and I have been overwhelmed by the care and kindness shown to him by everyone. Reception…"   Read all 207 reviews
Location Type Care Home

Hampton Grove Care Home offers residential care in a modern care home located within landscaped gardens in Hampton Vale on the outskirts of Peterborough. All accommodation is en suite with a wet-room style shower. The home offers a hairdressing salon,… Read more about Barchester Hampton Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 87 Rooms
  • from £1,220 / week
Barchester Rose Lodge Care Home

Walton Road, Wisbech PE13 3EP 

9.7 88 reviews
"Rose lodge care home does have a very friendly & caring atmosphere - Facilities & bedrooms modern smart & kept clean ; Staff competent,…"   Read all 88 reviews
Location Type Care Home

Rose Lodge is a modern, purpose-built care home, set in beautiful private landscaped gardens in the market town of Wisbech. The highly skilled and experienced team provide high quality 24-hour Nursing, Residential and Dementia Care for older people. Rose… Read more about Barchester Rose Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 58 Rooms
  • from £1,690 / week
Barchester Hilton Park Care Home

Bottisham, Cambridge CB25 9BX 

9.6 115 reviews
"A beautiful luxurious place to stay, very happy and helpful caring staff. My father went to Hilton Park directly from hospital. The care he…"   Read all 115 reviews
Location Type Care Home

Barchester Hilton Park Care Home makes the most of pleasant grounds, in the beautiful location of Bottisham, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock. A committed team… Read more about Barchester Hilton Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 88 Rooms
  • from £1,450 / week
Barchester Werrington Lodge Care Home

Baron Court, Werrington Meadows, Peterborough PE4 7ZF 

9.5 104 reviews
"After some difficult past periods, with general managers that affected patient care and staff moral, a new G.M. was appointed some 12/15…"   Read all 104 reviews
Location Type Care Home

Werrington Lodge Care Home offers both residential and nursing care in a picturesque village setting, just ten minutes from Peterborough city centre. The home provides expert dementia care within their Memory Lane community, and provides 24 hour… Read more about Barchester Werrington Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 69 Rooms
  • from £1,400 / week
Barchester Braeburn Lodge Care Home

Braeburn Road, Deeping St James, Peterborough PE6 8GP 

9.1 98 reviews
"My FIL has been a resident at Braeburn Lodge since July. Previously in 2017/18 my own father was a resident. The changes and improvements,…"   Read all 98 reviews
Location Type Care Home

Barchester Braeburn Lodge Care Home is located on the borders of the countryside of both Cambridgeshire and Lincolnshire. The home has been purpose-designed to provide quality residential and nursing care and also specialist dementia care in their… Read more about Barchester Braeburn Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,500 / week

Barchester Healthcare Ltd Reviews in Cambridgeshire (891)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.732) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Melbourn Springs Care Home

from L W (Daughter of Resident) published on 25 November 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are always friendly and helpful. If there are any issues they are always resolved immediately and do not recur. My mother is very content there. There are plenty of opportunities to do activities. My mother enjoys the meals.
Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Thank you so much for your lovely feedback. We're delighted to hear that our team has been friendly and responsive, and that any concerns have been resolved quickly. It's wonderful to know that your…read more
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Review of

Barchester Melbourn Springs Care Home

from Samantha P (Daughter of Resident) published on 19 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Respite care for 2 weeks faultless, amazing care, spotless facilities, first class service all round. A HUGE THANKYOU
Managerial staff enquired about everything and wanted to know everything about mum to make it the best experience for her, took time to talk to me and mum and gain lots of information
to get things right.
Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Hi Samantha, Thank you so much for your kind words. We're delighted to hear that your mum's respite stay was such a positive experience and that our team provided the attentive care and spotless…read more
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Review of

Barchester Bayleaf Care Home

from Karen L (Sister-in-law of Resident) published on 18 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted Bayleaf regarding respite care for my brother-in-law and had the most amazing experience totally not what I expected at all. From the first contact with reception to when he left was amazing. They quickly expedited his arrival and he was in within a couple of days, they arranged the day
of of coming in to meet our needs,
The welcome and care he received was amazing. The staff were very attentive and interacted with him. He was very touched that they always remembered the name of his dog which means so much to him.
The variety and selection of Meals were fabulous. I even got to sample a lunchtime meal.
The café area is lovely area to use whilst visiting members of family and was enjoyed by my family also
His stay was only for a week as an introduction to Life at Bayleaf, but he will definitely be returning as and when needed with a view to becoming a resident full-time.
The staff at Bayleaf made us feel at ease with the whole situation many thanks to everyone
Reply from Katie Wilkinson, GM at Barchester Bayleaf Care Home
Thank you for your kind feedback, I will share with the team
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Review of

Barchester Braeburn Lodge Care Home

from Lorraine C (Daughter-in-law of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My FIL has been a resident at Braeburn Lodge since July. Previously in 2017/18 my own father was a resident. The changes and improvements, in all aspects of the home, from admin, finance, housekeeping, management, care staff and nursing staff has improved beyond words. The staff are kind, caring, professional,
approachable and friendly. Not just with my FIL, but with us, his family too. Staff are quick to respond/react to any queries or concerns. The care they provide my FIL with is exceptional. They have got to know him as a person, not just as a resident or name. They provide us with regular updates and are always on hand and willing to answer any questions we have. Nursing staff identify any concerns/issues with my FIL's health and act accordingly without delay, and update us always. His needs are met and he is cared for exceptionally well. We, his family, have been welcomed into Braeburn in the same way my FIL has. We can not recommend Braeburn highly enough. Thank you
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Braeburn Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review of

Barchester Melbourn Springs Care Home

from M C (Granddaughter of Resident) published on 6 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had daily dealings with the care home for 4.5 years ,we have seen many ups and downs with previous management more downs ,but can honestly say the new manager has gone above and beyond to help and make changes and listen and respects our opinions and explains in very true respectful manner of
reason behind things ,and in a short time I am now back loving this care home I've been around other care homes and can't find anything that comes close to how this is now thank you so much, look forward to seeing more staff as the residents rise in numbers
Also a very big thank you to all staff including the cleaning team as it's so much better thank you all again
Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Thank you so much for your feedback. We're delighted that you feel supported and valued, that's exactly what we aim for. Your continued trust and partnership over the past 4.5 years are greatly…read more
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Review of

Barchester Melbourn Springs Care Home

from M B (Wife of Resident) published on 4 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband actually spent a week in Respite at Melbourne Springs whilst I was having a hip replacement . He was well looked after and kept safe as he suffers from PSP . He didnot want to socialise whilst there but was able to eat well at a table as he does at home . He said the Staff were lovely and
friendly but he was naturally pleased to be home ! It was for peace of mind that I chose MS for his stay .
Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Thank you so much for taking the time to share your kind feedback. We're so pleased to hear that your husband felt safe, comfortable, and well cared for during his respite stay with us. Our team…read more
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Review of

Barchester Hilton Park Care Home

from Michael T (Son of Resident) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful luxurious place to stay, very happy and helpful caring staff. My father went to Hilton Park directly from hospital. The care he recieved was and is second to none, Any minor issues are resolved very quickly and favourably. Cannot fault in any way, nor can I reccomend highly enough. Perfect
example of what care homes should be.
Reply from Hilton Park Team, General Manager at Barchester Hilton Park Care Home
Thank you so much for your review. Your kind words and positive feedback mean the world to us, and we are grateful for your feedback.
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Review of

Barchester Melbourn Springs Care Home

from Paul J (Son of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home. Very friendly and caring from management through to carers, with excellent support also from facilities organisers, friendly reception staff, etc. Always seems clean, peaceful, and welcoming when I visit my centenarian mother(frequently). They do what they can to make the resident
comfortable, safe, and happy. I know from personal experience that the manager (Vimu) is genuinely caring and this flows down to the team. I'd recommend it.
Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Dear Paul, Thank you so much for your kind words. It's heart warming to hear that your visits with your mother are always pleasant and that she feels safe, comfortable, and happy here. Me and my whole…read more
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Review of

Barchester Melbourn Springs Care Home

from Louis D (Brother of Resident) published on 27 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the contact I've with all the personnel!
You are very attentafull (!) for my sister!
Thanks to all of you.
Reply from Vimu Welisarage, Acting General Manager at Barchester Melbourn Springs Care Home
Thank you so much for your kind words. We're delighted to hear that you're pleased with the contact you've had with our team and that your sister is receiving the care and attention she deserves. Our…read more
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Review of

Barchester Rose Lodge Care Home

from D L (Partner of Resident) published on 24 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Rose lodge care home does have a very friendly & caring atmosphere - Facilities & bedrooms modern smart & kept clean ; Staff competent, friendly & attentive ; Meals choices good ; Activities programmes excellent & create interaction between residents.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Rose Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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  • Treated with Dignity
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Review of

Barchester Melbourn Springs Care Home

from Jonathan S (Son of Resident) published on 23 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just brilliant under the new temporary manager.
Food & housekeeping is excellent as is maintenance & gardens.
Team is great.
Reply from Vimu Welisarage, Acting General Manager at Barchester Melbourn Springs Care Home
Thank you very much for your kind words. I'm so pleased to hear that your mum is happy and well looked after. It's lovely to know that our food, housekeeping, maintenance, and gardening teams are…read more
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Review of

Barchester Oaklands Care Home

from Geoff L (Husband of Resident) published on 23 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1. Julia's ninth month here, so her routine & mine are settled.
2. I continue to be amazed at the 'efficiency' of the home, from manager to carers & nurses, to kitchen, cleaning & activity staff - a well oiled-machine. This is what matters.
3. Ease of visiting, space, calmness as always.
4. Emotionally,
of course, much more difficult; no-one can like their loved-one in a care home, even one as good as this. Julia is kept safe, but I can't forget that I'd want her to be nearer.
Reply from Linda Leach, Administrative Assistant at Barchester Oaklands Care Home
Thank you for your positive feedback. We're delighted that you are happy with the care we are currently offering in our home. Your support and encouragement mean a great deal to the team and we look…read more
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Review of

Barchester Bayleaf Care Home

from L E (Daughter of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Bayleaf after a stroke in April. The care he receives is excellent and as a family we are grateful to know he is being well cared for. All
The staff are caring and often make Dad laugh. I never thought we would be able to go out as a family but Bayleaf has made this possible going out
for trips in the minibus with Dad in his wheelchair. Bayleaf has been a great find and we appreciate all they do.
Reply from Katie Wilkinson, GM at Barchester Bayleaf Care Home
Thank you so much for your kind feedback, we will share it with the team Thanks Katie
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Review of

Barchester Bayleaf Care Home

from T T (Daughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
After a life changing event, we unfortunately came to the realisation that dad would not be able to go back to his home. Having searched for his new forever home we decided upon Bayleaf. Since he has become a resident, he has been met with nothing but the highest standards of care. All members of staff,
without exception, are kind, caring and compassionate. We are made to feel like part of their family too!
Being a traditional eater, chef Stephan has adapted the menu choice and provided food he enjoys.
To our surprise, he has taken part in and enjoyed trips out in the minibus. It is great that relatives are invited along to take part and be involved outside of the home.
After a stressful few months visiting dad to ensure he has eaten and has been looked after, we are now visiting to spend quality time with him knowing he is well looked after if we are not there.
Reply from Katie Wilkinson, GM at Barchester Bayleaf Care Home
Thank you so much for your kind feedback, which will be shared with the team, thanks Katie
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Review of

Barchester Melbourn Springs Care Home

from S G (Daughter of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home with staff that care and feel part of the family. My Mum has struggled at times and the staff have worked really hard to find ways to help her. I can say that over the last few months she has been the happiest she has been during her dementia journey
Reply from Natalie Crampton, HSA at Barchester Melbourn Springs Care Home
Thank you so much for your kind words. It means the world to us to hear that your mum is feeling happy and supported-especially during such a personal journey. Our team truly cares and works hard to…read more
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Review of

Barchester Braeburn Lodge Care Home

from C N (Daughter-in-law of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad really enjoyed his time in Braeburn. The staff were always cheerful, helpful and available. Even on his most 'demanding' days.
There were many activities on offer and although he didn't fully involve himself in a lot of these, he was often taken out for rides in his wheelchair, as he liked to know
what was happening around him.
He enjoyed the food, and always had second helpings of dessert. His room was well maintained and always clean.
In his final days, the staff were very attentive, not just the care team but hospitality, maintainence and kitchen staff were always popping in. They were all very supportive.
The Management team were fantastic at helping us navigate next steps following his passing. They were all very respectful and treated Dad with dignity at every step.
Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home
Thank you very much for your kind words. I will make sure I pass these lovely comments to the entire team.
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Review of

Barchester Rose Lodge Care Home

from Michelle M (Granddaughter of Resident) published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers at Rose Lodge treated my grandma with respect and compassion, even though she was not always the easiest woman to care for. During her final days, every single member of staff went out of their way to look after her and make sure we, her family, had everything we needed - they were amazing.
Choosing a care home for your loved ones is never easy, but I'm so glad we chose Rose Lodge for grandma. Thank you again to all the wonderful staff.
Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home
Thank you so much for taking the time to give us this lovely review- your kind words mean so much to the team that cared for your Grandma and I will share this with them.
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Review of

Barchester Hilton Park Care Home

from J W (Grandson of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities nicer from when I last visited a few years ago
Reply from Denis Green, Home Services Advisor at Barchester Hilton Park Care Home
Thank you for your lovely feedback. We are so pleased that your experience of Hilton Park has been a positive one. I will pass your kind comments on to the team.
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Review of

Barchester Hilton Park Care Home

from Simon W (Son of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff who seem to really care about the residents. Great atmosphere. Mum is very happy
Reply from Denis Green, Home Services Advisor at Barchester Hilton Park Care Home
Thank you for your lovely feedback, Simon. We are so pleased that Mum is enjoying being with us here at Hilton Park. I will pass your kind comments on to the team.
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Review of

Barchester Werrington Lodge Care Home

from Sam B (Daughter of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 2.0 out of 5
During my loved one's final days at this home, the staff administered medications correctly, but I often had to prompt them when she needed anything, including pain relief or comfort. There was a serious lack of empathy and emotional support, leaving both my loved one and our family distressed and unsupported.
End-of-life
care requires not just clinical attention but also kindness, reassurance, and attentiveness. I hope the home improves training and policies so families receive the guidance and compassionate care they need during these critical moments.
Reply from Feedback Team, The Feedback Team at Barchester Werrington Lodge Care Home
Thank you for your review. Were sorry for the experience you had with our Werrington Lodge Care home and that you found the staff did not display empathy and compassion during this time. The General…read more
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Awards / Recognitions (14)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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