Barchester Healthcare Ltd in Wiltshire | 7 Care Homes

Review of
Barchester Milford House Care Home
from Clive B (Son of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

Always available, approachable and brilliant with mother . Nothing ever seems to much. Individuals Kelly, Valerie always cheerful and make every effort to assist. Can I also mention Glen for his happy persona.

Reply from Juliana Santos, Deputy Manager at Barchester Milford House Care Home

Dear Clive, thank you for your kind words. Our team feels honoured to support your mother and to make sure she has the best care and all her needs are met. Thank you for choosing Milford House!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cedars Care Home (Salisbury)
from Adam R (Grandson of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

My Partners Nan is a resident here at Cedars. The first time I visited her, I was amazed at the home and the vast grounds were beautiful! The staff are always so polite and friendly, my partners Nan speaks so kindly of them all. She seems so happy and settled there which is so reassuring for us as a

family!

Reply from Anish Abraham, General Manager at Barchester Cedars Care Home (Salisbury)

Thank you for your kind words Adam. We take great pride in our lovely gardens. We have made a lot of effort and changes to the grounds over the summer months to make them extra special. We have…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cepen Lodge Care Home
from S P (Wife of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

There does not appear to be enough staff around, especially in the evenings when residents get agitated at the end of the day.
A lot of shouting goes on and some anger. My husband got hit on the mouth a while ago (split his lip)

Reply from Feedback Team, The Feedback Team at Barchester Cepen Lodge Care Home

Thanks for taking the time to leave your review, we're sorry to read your concerns about our Cepen Lodge Care Home. We would like to reassure you our staffing levels are met throughout the home. There…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester White Lodge Care Home
from Mollie P (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

My father has been a resident here for nearly 4 years. The staff are amazing. They respect every resident and really go out of their way to find ways to make people feel comfortable and at home. Eg: My father is obsessed with South Africa and so they organised a whole South African day for him, with

flags, South African food, a drumming band, he was thrilled! He is not the easiest of people, and will often stay in his room alone if he was left to do that. But the staff at White Lodge always push the residents to keep active, eat well and get involved in activities which in turn helps each resident to settle in and feel part of the family. We are all so grateful to the wonderful staff at White Lodge. You are all LEGENDS! Thank you.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Dear Mollie Many thanks for taking the time to review our service. Your feedback really means a lot to me and my team. We are very happy to know that we make a difference in our residents day to day…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cedars Care Home (Salisbury)
from Julie B (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

A care home in a beautiful tranquil setting, my mum loves sitting in the garden having strawberries & cream with me - wonderful memories this summer.
The staff (all of them) are a wonderful community of friendly, helpful & caring people, so very helpful, mums care & stay so far has been 99% brilliant,

Im grateful she is here with the Cedars crew! The odd niggle from me over mum wearing wrong clothes! Would want this passed on and recognised as the best.

Reply from Anish Abraham, General Manager at Barchester Cedars Care Home (Salisbury)

Hi Julie, thank you for your kind words. It is absolutely rewarding to know that our care and efforts are appreciated. We like to think we are all a family and are proud to include all our resident's…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cepen Lodge Care Home
from S S (Friend of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

Extremely pleasant and friendly staff.
I had a breakfast food was top noch.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cepen Lodge Care Home
from Kevin T (Husband of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

Attended veterans breakfast, very enjoyable couple of hours couple with visiting my wife.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Wingfield Care Home
from Stuart S (Son of Resident) published on 25 August 2025 Submitted via Postal Card • Report

Overall Experience

Happy with the service provided.

Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Henford House Care Home
from Jill H (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

Mum has been in Henford House for a few weeks now - initially as respite care but is now a permanent resident with nursing needs. All the staff are very welcoming and the nursing care is second to none. They identified when she needed to go into hospital for a couple of weeks and she is looking better

than she has done for a long time. Overall she is very well looked after.

Reply from Patricia Alton, GM at Barchester Henford House Care Home

Dear Jill, Thank you so much for taking the time to share your feedback. We are delighted to hear that you have been so please and will make sure to share this with the staff. Your Mum has settled in…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Milford House Care Home
from Francis W (Grandson of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

I can't say enough good things.
I never wanted to see my grandmother unable to stay in her own home, but here I know she is not just safe and cared for, but is more happy, healthy and active than she has been for a long time.
The staff are fantastic, and genuinely care about the residents and creating

a warm, homely atmosphere that makes everyone feel welcome.
Each week there are a range of activities (from weaving, yoga, trips out, talks, music to much more) and suggestions are also considered.
The medical side of things is well handled and responsive.
The food is exceptional, with a varied menu and the chef has happily accommodated needs and requests.
And the garden! My grandmother loves gardening, and having such a lovely garden is really wonderful for her. Even moreso after the works that have just been carried out to make it even more easily accessible.
It's hard to praise it highly enough - it's been fantastic as a new home my grandmother and a pleasure to visit each day.

Reply from Aga Musial, Senior General Manager at Barchester Milford House Care Home

Thank you so much for your very kind words which I will pass on to all our staff teams. We are so pleased that the experience for your grandmother and yourself has been such a positive one. Coming…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester White Lodge Care Home
from Julie M (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

A heartfelt thank you to the incredible team at White Lodge Care Home - Barchester Healthcare. The care you provided for Mum has been second to none. Even with the challenges of dementia, you helped her enjoy life and supported her in being the very best version of herself. Your genuine compassion and

commitment to treating each resident as an individual made all the difference.
One moment we will never forget is the beautiful ballet performance you put on for Mum - a memory that will stay with us forever. It was a perfect reflection of the love and thoughtfulness that runs through everything you do.
Your care in Mum's final days was truly outstanding. You understood, in every sense, what end-of-life care should be - gentle, respectful, and filled with dignity and kindness. We will always be grateful for the way you looked after her, and us, with such warmth.
Thank you, from the bottom of our hearts

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service i will ensure this feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Wingfield Care Home
from M O (Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

My experience here has been very reassuring. I have been very happy, making plenty of friends and the staff have always been friendly and helpful.

Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Wingfield Care Home
from S M (Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

The nurses
The carer's
all fantastic

Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Henford House Care Home
from Michelle L (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

I cannot praise your staff enough. On every level they have provided our mum with the most amazing care. My mother has had a few months of respite and could not have been looked after better. Nothing is too much trouble ^ the knowledge of staff to help us get all the help mum needed.
My mother hasn't

looked as well as she does now for many years. She is on fine form now and her recovery could not have gone better.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Wingfield Care Home
from Nicola H (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

We have had to place my dad in full time care which has been difficult for us all. From first contact with the home and my dad being placed every member of staff has been helpful & supportive, especially 3 of them. Thank you from the family.

Reply from Ansitha Sasi, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing compassionate, high-quality care, and…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Wilton Place Care Home
from Peter B (Resident) assisted by family/friend published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

My overall experience has been positive, the staff all displayed great care and understanding of my needs, they were proactive in caring for my wellbeing. On a day to day level the variety of entertainment was good, even if I didn't always want to engage it was done positively not patronisingly. The

food and drink variety was excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cedars Care Home (Salisbury)
from Shirley T (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report

Overall Experience

My mum moved into Cedars in February and was treated with kindness dignity and respect from the very start. There is such a lovely family atmosphere and a really warm 'buzz' about the home. I was kept informed of my mothers health and was called whenever there was a concern. I would recommend the home

to anyone looking for somewhere for their loved on. The staff are just brilliant.

Reply from Anish Abraham, General Manager at Barchester Cedars Care Home (Salisbury)

Hi, thank you for such a lovely review. We are glad that we were able to look after your Mum at Cedars and I will relay your kind words to the team. Cedars is such a beautiful home in a lovely…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cepen Lodge Care Home
from Sue C (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Mum is very happy living at Cepen Lodge and family are usually able to visit her on a regular basis.
However, it is very reassuring to know, as we have seen, that when we are away on holiday or unable to visit for other reasons, Mum's care and engagement with activities is well led and supported by

the staff team.
This is so important to us as Mum can find communication difficult but stimulation from dining with other residents & other social situations and activities hugely beneficial to her. Thank you to all the Cepen Lodge Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Milford House Care Home
from Rachel B (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

My experience of Milford House Care Home for the needs of my mother, have been quite exemplary the staff are so kind caring and thoughtful, mum hasn't been the easiest patient! I can so grateful to you all.

Reply from Aga Musial, Senior General Manager at Barchester Milford House Care Home

I am so pleased that your experience of Milford House has been a positive one and you are happy with the care that we are giving your mother. We have a wonderful staff team across all our departments…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Cepen Lodge Care Home
from Barbara G (Next of Kin) published on 27 June 2025 Submitted via Website • Report

Overall Experience

My husband has recently been there for two weeks respite
I can't thank the staff enough for their kindness and care given to him , as he has dementia and many health problems
They encouraged him to join in with a couple of activities going on , which was great
Food and accommodations was great

All the staff were so kind to me too, informing me of everything to do with my husbands health and needs
Will definitely be happy to take him there again, when I need a rest
A big thank you to everyone at Cepen Lodge

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Barchester Healthcare Ltd in Wiltshire

Barchester Healthcare Ltd Locations in Wiltshire (7)

Barchester Healthcare Ltd Reviews in Wiltshire (809)

Barchester Milford House Care Home

Barchester Cedars Care Home (Salisbury)

Barchester Cepen Lodge Care Home

Barchester White Lodge Care Home

Barchester Cedars Care Home (Salisbury)

Barchester Cepen Lodge Care Home

Barchester Cepen Lodge Care Home

Barchester Wingfield Care Home

Barchester Henford House Care Home

Barchester Milford House Care Home

Barchester White Lodge Care Home

Barchester Wingfield Care Home

Barchester Wingfield Care Home

Barchester Henford House Care Home

Barchester Wingfield Care Home

Barchester Wilton Place Care Home

Barchester Cedars Care Home (Salisbury)

Barchester Cepen Lodge Care Home

Barchester Milford House Care Home

Barchester Cepen Lodge Care Home

Awards / Recognitions (14)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers