Care Homes Owned by Barchester Healthcare Ltd in Highland

My room is very comfortable - I've got everything I need.

My dad moved into this care home in November 2025. He was given a life expectancy from the hospital of 6 weeks, but he has totally thrived being there, and that is down to the staff and how he is treated, which is amazing. They are great with him, if there is any issues they are on the phone keeping me updated. I can not fault anything about this care home or the staff, we made the right choice when placing him there.

Well, what can we say, anyone looking for a care home for their loved one, should not look any further than Highview House Inverness Highview House Care Home - Barchester Healthcare ! We have known this for 3 years since mum June, first went in. However today, they put on a party for mum's 90th birthday. They made a poster with a "Grease movie" theme, the staff dressed up as Pink ladies, some staff came in on their day off to help mum celebrate, they got mum an outfit, provided a delicious buffet and even a birthday cake. What a fantastic day and mum had a ball. Honestly, we cannot thank each and everyone of you enough! When we leave the Care home, we know mum is in safe hands, loved and respected. Our love and thanks go to you all, not all heroes wear capes!! Nicola, Stephen and Richie xxx

She is thriving and loves it! The activity programme is so entertaining. I doubted when she first went that it wouldn't be for her, but I eat my words!!! Thankyou all for everything you do!!!

Transition from hospital to Pentland View was effortless. Mum settled in fairly quickly, staff are amazing & so kind - nothing is too much trouble for them. We have no concerns or worries about Mum being there - All the activities on offer keep her mind occupied - better social life than me!

Everything about Pentland View care home I found perfect.

Mum has been a resident at Seaview for just over two years now, after going for temporary respite at the end of 2023 but quickly deciding she would like to stay permanently! The manager and staff are amazing; caring and compassionate, treating every resident with respect and responding to them as individuals. There is a very homely family atmosphere when you visit, and staff always seem to have a smile and endless patience. The bedrooms and lounges / dining rooms are beautifully decorated and furnished. There are a whole host of activities, events and excursions, often tailored specifically to the interests of residents. The staff create special times for everyone. Mum enjoys the food, and I have also been impressed on the couple of occasions I've joined her for lunch. We very much appreciate the care Mum receives, especially since we live hours away, it's really comforting to know Mum is content and looked after so well.

My Dad went into the home in Sep, and he only had a little over a week then got moved itno the dementia unit, which has very little in the way of entertainment, it's always videos of the Queen on the TV. Communication is terrible, its hard to find a nurse to talk to.Carer told me I have to speak to a nurse to find out how he is. Some of the staff are very helpful and nice, but I am afraid some are NOT. My dad often missed breakfast & meals a sthey leave him asleep even when asked to get him up for food as he's loosing weight. They have lost his hearing aids which cost £3500.

Superb team.

A very welcoming happy home.

I have much to be grateful for with Pentland View care home, as I know I can rely on the excellent management and staff there to care for dad. His needs are known and are well catered for, so I can rest easy knowing he is in safe hands. Thank you to all at Pentland View, Thurso, for the wonderful care you provide to my dad on a daily basis, and of course, a very happy and blessed Christmas to you!

My wife is in the Memory Lane unit. She has been here since July 2022. Highview was recommended and I can confirm the recommendation since my wife has been here. Care is excellent. Would recommend Highview Memory Lane to anyone.

We thank them all.

Mum is being very well looked after. She has now been in Pentland View for 2 years, whilst she is never keen to leave her room the staff continue to offer opportunities to do so. We are grateful she is not left in her room and for the times when she joins events. She also particularly enjoys visits from therapy animals and the staff always make sure she gets a visit, she is enjoying the food and is now drinking enough for the first time in a long times. Finally we are always made very welcome when we call and visit.

None of this would have been possible without the dedication given to his welfare by all the staff over these past few months. A very special thankyou to the activities coordinator for going above and beyond to make his 100th an occasion for my father-in-law and his family to enjoy and remember.

Communication is particularly good; we never hesitate to call or email and, likewise, staff know they can contact us. We are reassured to know that our mum is safe and very content at Pentland View.

My mother in law has been in Highview for over a year now .i was very scared of her going into a nursing home home thought she would be just sitting in chair ,well i was very surprised how wrong i was .this place is absolutely amazing ,with amazing staff who really care for the residents.always something on music shows getting her hair done weekly . As I was her main carer at home along with her sons . I am so grateful to each and everyone in that home they give us peace of mind that she is well looked after and cared for .well done to each and every employee in Highview

Thank you to the manager, clinical lead (there are many more to thank) what you do makes a huge difference. Thank you.

Both mum and dad had to enter Seaview in January. What was a very stressful time for our family was made better by knowing that Gayle and her team would be looking after mum and dad. The staff and management really do care, it's genuine. For the families that makes us feel special and relieved that we know our loved one are being treated with love, respect and dignity. Mum was very ill and she was well looked after. The staff all loved dad. Tears were shed by all the staff when dad moved to a care home nearer our house. I know they meant it when they said they will miss him.

My gran is receiving some of the best care I have ever seen! Staff, facilities, food and care are amazing and Gran's health noticeably improved very quickly as a result of such great care.