Care Homes Owned by Barchester Healthcare Ltd in Staffordshire

Dad stayed for respite for 2 weeks. He had an infection and a fall. Over his 2 weeks he was treated kindly and respectfully in a lovely clean welcoming environment by attentive and understanding team. He ate better than he has for a while and by the end of his stay was fully mobile and raring to go again. He has been home for a week now and has felt well enough to walk to the pub daily again. Thank you so much to the whole team for making the experience so positive for my dad and myself. I suspect we will need you again in the future and I will not be worried about the process or his care. Thank you once again

Thank you so much,Terry.

My Godmother went to Lawton Rise when we called to drop off her belongings we had a warm welcome the home is a lovely place and I know would be happy they unfortunately Joyce died on the 4th June the staff are fantastic brilliant and so caring Thank you to all the staff for your hard work and dedication

It's a pleasure for me to visit him at Hilderstone.

Staff are friendly and caring.

My mother went to the Spires Lichfield early in 2026, initially for respite care. She settled in very quickly and we realised that she was happy there, so much so that we made the decision to make her a permanent resident. She has not looked back and neither have my sister and I. Mum is well cared for by all the staff who have been accommodating and compassionate from the moment she walked in the doors. The food is excellent and portions suit her needs. The atmosphere is always calm and peaceful and it is a joy to visit Mum and see her looking so well. We are very grateful to have found such an ideal place for my Mum to spend her days and are thankful for all who work tirelessly to make the residents so comfortable and cared for.

Mum passed away suddenly on 20th November, just eight weeks after moving in. Although, this was an incredibly difficult time, we are deeply grateful for the outstanding care she received during her final weeks.

Bathrooms need more grabrails on same wall as shower head. Shelf also would be useful to put shampoo/gel etc on. Separate towel rail outside of wet area would be better.

Like home immediately as you walk in. Staff really kind and welcoming. Nothing is any trouble to them. The whole place is really lovely and like being at home. My partner settling down well. With all my thanks.

The Spires is a lovely Care Home with a lovely atmosphere. The staff a caring, friendly and professional, the facilities are brilliant and the residents are all happy and engaging. Mom is well cared for, has made friends and is well looked after. Everyone is very welcoming and we are know that Mom is being well cared for.

Medical and physical help always given if/when needed. Socially - excellent.

Thank you.

My mom moved in as a permanant resident 2 weeks ago, she has settled straight in and this is down to the staff who have created a very welcoming atmosphere where nothing is to much trouble and she is enjoying taking part in the regular scheduled activities.

I also appreciate the good communications I have when they have some issues and thank all the staff for their help.

My Mum has been living at Hilderstone Hall for over two years, during the times I have visted her, I have noticed how patient and caring all the staff are, the building is very clean, no dirt, dust or mould anywhere. The food is excellent quality. Mum has severe dementia and is deaf, so verbal communication is difficult, I can tell by her body language and general demeanour that she is content in her surroundings, settled and happy. The only thing stopping me giving 5* for everything is the lack of an activities co- ordinator, but one has been appointed.

My sister has now been at the home for two and a half years. She is always cared for and looked after by all staff. It's nice to know that they all know her. Her changing needs are catered for and I'm always informed when decisions have to be made. Looking forward to meeting the new activities coordinator.

My mum has been at lawton rise since sept 2025, my mum is very settled, happy and well taken care of. The staff are friendly & helpful and ensure my mums needs are met, i would recommend the home to friends & relatives

Dad has been here for 2 weeks and during that time has been well cared for. On the second day dad told me he was very impressed with how responsive the night staff were. I have never felt a problem to any of the staff. For example, we wheeled Dad around the garden, and a staff member cleaned the wheels for us when we came back in. There is a lot of flexibility; we have shared a meal with Dad, which was great. He has been referred to OT, and we met the ANP.

Please find elsewhere. X

My mother has been in the home for 4 weeks respite and she has been very happy. The home is run like a 5star hotel, the rooms are beautiful, everywhere is spotlessly clean, the choice, variety and quality of the food is excellent. Lastly but most importantly the staff are fabulous, they are all so professional but so kind and helpful. There is so much available for the residents to join in with if they wish. A big bonus for mum was that she could have a bath for the first time in a long time which was such a treat for her( she has daily showers)! I'm not sure is mum wants to come out - we will see!