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Care Home Owned by Barchester Healthcare Ltd in Newport

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Barchester Healthcare Ltd in Newport

Only the locations & reviews in Newport for Barchester Healthcare Ltd are showing below.

View the details of all 273 locations (with 24459 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Newport (1)

 - Browse 1 Care Home owned by Barchester Healthcare Ltd in Newport
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Barchester Bryn Ivor Lodge Care Home
Newport Road, Castleton, Cardiff CF3 2UQ 
9.9 127 reviews
Barchester Bryn Ivor Lodge Care Home, Cardiff, Newport
"Leaving my dad-in-law for respite was something we approached with a heavy heart, but Bryn Ivor Lodge has turned that worry into gratitude.…"   Read all 127 reviews
  • from £1,641 / week
  • 80 Rooms
Location Type Care Home

Bryn Ivor Lodge is a purpose-built home that opened in July 2015. The home boasts a high-quality interior that is tailored to the challenges of delivering first-class nursing and residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in Newport (127)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.691) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Bryn Ivor Lodge Care Home

from Jackie W (Daughter-in-law of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Leaving my dad-in-law for respite was something we approached with a heavy heart, but Bryn Ivor Lodge has turned that worry into gratitude. I can honestly say that the care for my dad-in-law has been exceptional during this challenging stage of his dementia journey and the experience for us has exceeded
every hope we had. The kindness shown has been extraordinary and staff speak to him with warmth, include him in activities and make sure he feels valued. My dad-in-law looks so relaxed and well cared for and most importantly, happy.
Staff members treat him with such patience, dignity and genuine affection that it feels less like a care home and more like an extended family. Every member demonstrates remarkable expertise, compassion and attentiveness.
His dementia can make days unpredictable, yet the staff always meet him with calm reassurance and a smile. The atmosphere is warm, the communication is excellent and the level of personalised care is outstanding.
Knowing he is safe, understood and truly cared for has brought our family so much peace.
It's rare to find a home that blends professionalism with such heartfelt care, but this home achieves it beautifully. We cannot recommend Bryn Ivor Lodge highly enough.
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care HomeDear Jackie, thank you so much for taking the time to share such a heartfelt review of your experience at Bryn Ivor Lodge. We are truly touched by your kind words and deeply grateful for your recommendation. We are honoured to have earned your trust and confidence. We'll be sure to share your praises with the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from P H (Son of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother came for respite care after a fall, first time in the care system.
All staff were very supportive and guided us as a family with gentle encouragement as well as reassurance.
Thank you
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care HomeThank you for your kind review and for sharing your experience with us.
We are so pleased to hear that our team were able to provide the support, reassurance and guidance you needed during this period. We will make sure your feedback will be shared with our team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Neil C (Son of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home. Staff are so kind, gentle & caring to the residents & do their utmost to give everyone an actual quality of life.
Liliana is a great manager, so approachable, Ella & Claire are the front of house staff & are a joy to deal with & always welcoming visitors with kind words & a smile.
Cynthia,
the entertainments officer, wow, she really is the star staff member, so involved with everyone & spreading SO many smiles & fun.
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care HomeThank you for your kind and thoughtful review. Your feedback about our team mean a great deal to us and we will make sure we share that with them.
Providing a warm, welcoming environment and a high quality of care is at the heart of everything we do, so thank you again for taking the time to share your experience.
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Review of

Barchester Bryn Ivor Lodge Care Home

from S S (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home deinately deserves its very high rating. The staff are wonderful and enable us to have peace of mind, knowing that our loved one is safe and receiving great medical care.
Can definately recommend
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care HomeThank you so much for taking the time to leave your review. We really appreciate your kind words and feedback. We are committed to maintaining high standards and will continue to do our best to support and care for your loved one.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Gill J (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived just a few days ago. So warmly welcomed, the staff gave us time to settle Mum in, a difficult time for everyone really, the staff were so attentive, empathic & caring - when leaving I felt totally reassured by the whole feel of the home & the team. On phone calls the staff had so much time
to talk and didn't feel rushed or put aside at all. On my first visit back, Mum had settled in beautifully. There is so much to do there, lots of activities to stimulate & occupy all residents. There is total dignity for my mum all the time. Thankyou for the care.
Reply from Claire Brewer, Regional Director at Barchester Bryn Ivor Lodge Care HomeThank you for your kind words, we are so pleased that your Mums first few days have supported her to settle in at Bryn Ivor Lodge, we are very proud of the team here. Please be assured i will share your feedback with the team
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Review of

Barchester Bryn Ivor Lodge Care Home

from Adrian P (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad absolutely loves it here, the staff are all great and it's a beautiful home.
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care HomeThank you very much for your kind review, we are very glad to hear that you are happy with your dad's stay and that he has settled well!
We will pass your kind words to our staff- thank you again.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Joanne K (Daughter-in-law of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful care home with amazing staff & beautiful surroundings for my father-in-law who absolutely loves it here.
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care HomeDear Joanne,
Thank you very much for your nice review of our home. It's lovely to hear your father in law is enjoying life at Bryn Ivor Lodge. Our staff works very hard to keep our residents happy and safe- we will pass your lovely review to them.
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Review of

Barchester Bryn Ivor Lodge Care Home

from L C (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Bryn Ivor Lodge for nearly a year now. She was originally in the residential unit but has moved to nursing care in the last couple of months due to her increasing care needs following a hip fracture. She originally came to the residential unit following a hospital admission.
From our first enquiry to now every member of staff we have dealt with has been very professional but also caring and pleasant. Nothing is too much trouble. Mum enjoys the delicious food and loves to discuss what's on the menu. The activities are well thought out and run to encourage socialisation of all the residents. We couldn't be happier with Mum's care at Bryn Ivor Lodge and every time we visit Mum tells us how much she likes the home and how friendly all the staff are.
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you very much for your positive review, our staff works very hard to to make all our residents' stay the best it can be.I will pass your kind words to our staff members. Warm regards, Bryn Ivor Lodge Team
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Review of

Barchester Bryn Ivor Lodge Care Home

from Nicholas B (Respite Resident) assisted by family/friend published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very beneficial Respite stay staff have been very kind and helpful.
Family have felt reassured and pleased with a wonderful service.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care HomeDear Nicholas,thank you very much for your positive review, our staff works very hard to to make all our residents' stay the best it can be.I will pass your kind words to our staff members.Warm regards,Bryn Ivor Lodge Team
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Review of

Barchester Bryn Ivor Lodge Care Home

from C S (Respite Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed my stay so much did not want to leave Everyone of the staff give more than 100 percent, My special thanks to the residential head of unit as she is a diamond Sorry to go I will be back
Love to you all
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. I will pass on your kind words and lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from E M (Niece of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing care experienced by my aunt for the last 2-3 years of her life has been exceptional. Without doubt, it surpassed considerably the care available for the elderly in their final days at hospital. The familiar faces, voices and routines have been a comfort. The compassion and care provided
by all staff from receptionists to cleaners, & of course nursing staff has been priceless
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. I will pass on your kind words and lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from C R (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Bryn Ivor Lodge for six months now. She lives with advance Dementia and can be very challenging at times. I choose to travel some distance everyday to visit her as I feel she is very settled in this wonderful environment. The staff, from cooks to housekeeping, carers to maintenance
men, managers to entertainers, they all treat my mum with the utmost respect. I like the fact there is continuity in staff and not a high turnover that I have found in other settings.
I wanted to say how much I appreciate the care and support given to my mum and myself during this Dementia journey.
Reply from Ella Melesteanu, Admin Assistant at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Ian M (Son of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was given a lovely room and was looked after really well. The management and staff of the home were the key - they were really professional and caring. My mum was nearly 97 and needed a lot of looking after but she could not have received better care anywhere else that I know of. Top marks to
Bryn Ivor Lodge. You are great!
Reply from Ella Melesteanu, Admin Assistant at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Josh R (Regular Volunteer) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bryn Ivor Lodge Care Home is a shining example of what excellent elderly care should look like. From the moment you enter the beautifully kept grounds and walk through its welcoming doors, you are met with warmth, kindness, and a sense of calm. The staff are not only professional and attentive but genuinely
care about each resident's well-being, treating them with dignity and respect. What truly stands out, however, is the quality and diversity of the daily activities offered at Bryn Ivor Lodge, which go far beyond what one might expect in a typical care setting.
The activities programme is both well-structured and impressively varied, designed to cater to different interests, abilities, and personalities. Each day presents new opportunities for residents to engage, connect, and enjoy themselves. Whether it's a lively group session or a quiet one-to-one activity, the emphasis is always on meaningful engagement and enjoyment.
Every Friday includes an amazing baby group for everyone
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for your kind words and comments, it was a pleasure having you come to the home and participate with the residents in activities.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Delyn C (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the activity team and staff for all their hard work last Sunday.
The Christmas fayre was a great success for residents and visitors alike. It was a very festive atmosphere and of course, the grandchildren loved their visit to Santa's grotto.
Well done and thank you for all you do throughout
the year.
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from K G (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received a very high standard of care at Barchester Bryn Ivor Lodge Care Home. She was kept clean and tidy and her clothes were freshly laundered daily. The food was freshly prepared and a variety was provided. There was a wide range of entertainment, activities and environment. The carers
were empathetic and positive every day. Visitors are encouraged at any time. Communication is excellent ad we always had a warm welcome.
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from A O (Son of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm writing this review specifically to mention one of your carers on Tredegar. She has got a really lovely way with the residents (especially my mother). She is very caring, kind and an absolutely credit to her professional. I can't fault her.
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Helen P (Niece of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wish to thank the activities coordinator and all the staff concerned for making my aunt's 103rd birthday such a special occasion.
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from Danny R (Relative of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A birthday party was held for my relative in the care of Barchester Bryn Ivor Lodge Care Home. The activities lead organised it all with such care and attention to detail. She greeted us all and looked after everything and made sure we all had what we needed without intruding - she got it just right.
There was a harpist playing in the background which was a lovely touch. Food was plentiful and delicious. Most importantly, the birthday girl and her guests were made to feel very special.
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Review of

Barchester Bryn Ivor Lodge Care Home

from B M (Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent two weeks at Barchester Lodge and have been treated professionally and with great kindness and nothing has been too much trouble for staff. Food excellent.
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care HomeThank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
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Awards / Recognitions (15)

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