Care Home Owned by Barchester Healthcare Ltd in South Gloucestershire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in South Gloucestershire for Barchester Healthcare Ltd are showing below.
View the details of all 270 locations (with 22901 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in South Gloucestershire (1)
Barchester Kingswood Court Care Home
9.9
80 reviews
220 Soundwell Road, Kingswood, Bristol BS15 1PN
"My dad always enjoys his stay here, the staff are all lovely and always makes him and us feel very welcome. Dad never wants to leave. The…" Read all 80 reviews
Location Type Care Home
Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have complex medical needs, and respite care to give family… Read more about Barchester Kingswood Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,350 / week
Barchester Healthcare Ltd Reviews in South Gloucestershire (80)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.735) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Kingswood Court Care Home
from C B (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
This nursing home has been refurbished, but struggles to retain staff, with many changes of manager over the last few years. Care provided to my mother was often very poor, with several safeguarding meetings held in attempting to address issues such as being left on her own for long periods (she is
confined to a wheelchair), being put to bed late afternoon and not getting up until nearly lunchtime, poor hygiene, theft from her room. On entering the first floor to visit my mother, one noticed the smell, then various residents calling out for help. It has a small garden at the front which is noisy as on a main road, In the end, we moved her to another home. I would not recommend Kingswood Court.
Reply from Feedback Team, The Feedback Team at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from John P (Son-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service, good value for money. Father in law really enjoys all aspects that he takes part in. Look after him really well, kind, friendly. Excellent. Thank you.
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Review of
Barchester Kingswood Court Care Home
from Sharon P (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad always enjoys his stay here, the staff are all lovely and always makes him and us feel very welcome. Dad never wants to leave. The food is amazing. The day trips out are very nice and something to look forward to. Dad always enjoys the entertainment.
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Review of
Barchester Kingswood Court Care Home
from Joan C (Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very satisfied with all services at Kingswood Court Care Home and would recommend it to anybody. I am quite happy here with all the staff who are almost like friends and I can discuss any thing with all of them.
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Review of
Barchester Kingswood Court Care Home
from Tracy G (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are lovely, always on hand to help
rooms space is great & tidy
food menu looks amazing
Overall father is very happy here.
rooms space is great & tidy
food menu looks amazing
Overall father is very happy here.
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Review of
Barchester Kingswood Court Care Home
from Andrew N (Son of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service staff helpfull and friendly always will to help and with a smile.
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Review of
Barchester Kingswood Court Care Home
from Barry Clive F (Next of Kin) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Yes my relative has been in the home for about 6/7 weeks
She doesn't relax but the staff are good and patient with her
She enjoys the activities and the staff encourages them to join in
She enjoys all the meals and little snacks and coffee or tea inbetween
She doesn't relax but the staff are good and patient with her
She enjoys the activities and the staff encourages them to join in
She enjoys all the meals and little snacks and coffee or tea inbetween
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Review of
Barchester Kingswood Court Care Home
from Tanya W (Daughter-in-law of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely staff who do everything they can for their residents.
Thank you.
Thank you.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Paul F (Son of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit the home on regular basis to see my mum. Every time I see my mum, and without fail, my mum always say all these years staff are really kind. I don't need to be told that, as I can see it with my own eyes. I would personally like to thank all of the team for the kindness they show my mum and
for the warm welcome I always receive when visiting.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Jennifer K (Next of Kin) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are extremely welcoming, management very helpful and easy to access.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from David N (Grandson of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Happy that these people are looking after my gran on a daily basis, in the lovely well looked after space.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from S N (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum's care at Kingswood Court is excellent. They look after all her needs well, and they contact me if needed and with any updates.
All of our family are welcome into the home at any time we visit.
Mum is happy and confident here, which means a lot to us.
Thank you to the whole team.
All of our family are welcome into the home at any time we visit.
Mum is happy and confident here, which means a lot to us.
Thank you to the whole team.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Julie N (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very happy with the overall experience at Kingswood Court, my mum thoroughly enjoyed her stay. Could fault any of the staff, very polite and friendly, nothing was too much trouble for them, really lovely experience and Mum had a wonderful time.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Gill H (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really enjoys.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Sue N (Daughter of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Mary M (Sister-in-law of Resident) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Iris D (Partner of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Client came in as an 'emergency' so I didn't view the home in advance.
I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food!
My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request.
Overall,
I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food!
My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request.
Overall,
great.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Dawne H (Friend of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from David L (Son of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home.
I already knew that she was happy and cared for.
I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful.
I
I already knew that she was happy and cared for.
I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful.
I
spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness.
Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused".
I am so happy that Mum has finally settled in a lovely, happy, caring home.
Many thanks, I look forward to visiting Mum again soon.
Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused".
I am so happy that Mum has finally settled in a lovely, happy, caring home.
Many thanks, I look forward to visiting Mum again soon.
Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home
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Review of
Barchester Kingswood Court Care Home
from Margaret D (Wife of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home
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Awards / Recognitions (14)
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