Care Home Owned by Barchester Healthcare Ltd in South Gloucestershire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Barchester Healthcare Ltd in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Barchester Healthcare Ltd are showing below.

View the details of all 273 locations (with 24356 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in South Gloucestershire (1)

 - Browse 1 Care Home owned by Barchester Healthcare Ltd in South Gloucestershire
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Barchester Kingswood Court Care Home
220 Soundwell Road, Kingswood, Bristol BS15 1PN 
"Mum had a short break stay at Kingswood Court over Christmas, which was very positive. All staff were exceptionally kind caring friendly…"   Read all 93 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Barchester Healthcare Ltd Reviews in South Gloucestershire (93)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.689) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Kingswood Court Care Home

from John P (Son-in-law of Resident) published on 9 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always looked after. Mervyn loves it here. All staff are excellent, highly recommended.
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Review of

Barchester Kingswood Court Care Home

from Michael S (Son of Resident) published on 5 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely place. I'm glad the family chose this home.
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Review of

Barchester Kingswood Court Care Home

from Sharon P (Daughter of Resident) published on 5 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, caring staff, always happy to see my dad and sad when he goes.
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Review of

Barchester Kingswood Court Care Home

from Alli R (Daughter of Resident) published on 5 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had a short break stay at Kingswood Court over Christmas, which was very positive. All staff were exceptionally kind caring friendly and proffesional at all times. Me and my family were very confident she was in safe hands and would recomend Kingswood Court to friends & family.
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Review of

Barchester Kingswood Court Care Home

from Jane L (Niece of Resident) published on 17 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly team always helpful and my Aunty loved the staff!
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Jane, for your lovely feedback.
We're really pleased to hear your aunt felt so happy with the team and that you found everyone helpful and friendly. Creating a warm and supportive environment for both residents and families is something we care about deeply. Your kind words will be shared with the staff.
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Review of

Barchester Kingswood Court Care Home

from M L (Daughter of Resident) published on 26 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my father is receiving in Kingswood Court. The staff are approachable and friendly.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you for your feedback, M L.
We're really pleased to hear that you're happy with the care your father is receiving and that you find the staff approachable and friendly. It's important to us that families feel confident and supported, as well as residents.
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Review of

Barchester Kingswood Court Care Home

from Russell I (Son of Resident) published on 6 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend highly enough. Really professional and really caring. Alina and Chef Lee were outstandingly friendly. Rooms are good quality and food looked superb. Really felt like Ugo and his team have done everything to look after us
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Russell, for your generous feedback.
We're really pleased to hear that you felt well supported and that the care and professionalism of the team stood out during your experience. It's especially nice to know that Alina and Chef Lee made such a positive impression, and that the quality of the rooms and food met your expectations. Your comments about the overall care and attention mean a lot, and we'll make sure the whole team, including Ugo and colleagues, see your message.
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Review of

Barchester Kingswood Court Care Home

from B F (Stepson of Resident) published on 25 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The respite care given to my stepmother has been very good.
She is happy in the environment and settled in very quickly.
Stand are exceptional and it is reassuring to know that she is in very good hands.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you for sharing your feedback.
We're pleased to hear your stepmother settled in quickly and has been happy during her respite stay. It's also reassuring to know you feel confident in the care she's receiving and the support from the team. We'll make sure your kind comments are passed on to everyone involved in her care.
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Review of

Barchester Kingswood Court Care Home

from Jane M (Daughter of Resident) published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all helpful & friendly, nothing is too much trouble. Food is freshly cooked & they have lots of choice, tea coffee cakes & biscuits are even available for visitors! Its always clean, nicely decorated & a lovely place. They have lots of activities for the residents too.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Jane, for your thoughtful feedback.
It's really good to hear that you've found the staff approachable and willing to help, and that your relative is enjoying the meals and wider choice available. We also appreciate you noticing the environment and the efforts made to keep the home clean, welcoming, and comfortable for both residents and visitors. We're glad the activities are adding value to daily life as well. Your comments will be shared with the team.
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Review of

Barchester Kingswood Court Care Home

from Tracey R (Daughter of Resident) published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly staff always willing to help not only my father but the family as well entertainment was amazing .a lovely friendly home warm and welcoming
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Tracey, for your lovely feedback.
We're really pleased to hear that you find the home warm, welcoming, and supported by a friendly team. It's especially encouraging to know that both your father and your family feel well supported, and that you've enjoyed the entertainment on offer. Your kind words mean a great deal to us and will be shared with the whole team.
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Review of

Barchester Kingswood Court Care Home

from Jennifer K (Next of Kin) published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My very good friend spent the last 4+ months of his life in this amazing home. He recieved the upmost kindness, excellent care. He sadly passed aged 87 with dignity and comfort surrounded by people who were kind and careing.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Jennifer, for taking the time to share this.
We're very sorry for the loss of your friend. It means a great deal to know that he was cared for with kindness, dignity, and comfort during his final months. Supporting residents and those close to them at such an important time is something we approach with great care and respect.
Your words about the team are truly appreciated and will be shared with everyone.
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Review of

Barchester Kingswood Court Care Home

from Mary W (Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In Kingswood Court Care Home you are well looked after and everyone is very kind. I can't speak too highly of it.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Mary, for your very kind words.
We're delighted to hear that you feel well looked after and experience kindness from the team every day. Your feedback means a great deal to us, and we're so pleased that you feel comfortable and supported at Kingswood Court.
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Review of

Barchester Kingswood Court Care Home

from Debbie R (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad stayed at Kingswood Court having a respite until he got well again. They were amazing, my dad looks so well and happy, and I will definitely be bringing him back; they are all amazing with him.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Debbie, for your kind feedback.
We're so pleased to hear that your dad had a positive respite stay with us and that he is now looking well and happy-that's exactly what we hope to achieve for everyone in our care. It means a lot to know you would choose Kingswood Court again, and we look forward to welcoming him back whenever needed.
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Review of

Barchester Kingswood Court Care Home

from Shane R (Son-in-law of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place feels more like a hotel than a care home. Lovely to visit and hear everyone sounding happy. Thanks to all the great staff.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Shane, for your kind comments.
We're really pleased to hear that the home feels welcoming and comfortable, and that you notice a positive, happy atmosphere when you visit. That environment is something the whole team works hard to create every day.
Your appreciation means a lot, and we'll be sure to share your thanks with all the staff.
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Review of

Barchester Kingswood Court Care Home

from Nigel P (Grandson of Resident) published on 1 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eileen seemed as happy now as from my last visit. I would like to take this time to thank all staff and management for doing such a fantastic job of caring for her every needs Big thank you
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Nigel, for your kind words.
We're really pleased to hear that Eileen continues to be happy and settled-it means a great deal to us. Your appreciation for the team and management is truly valued, and we'll be sure to share your thanks with everyone involved in her care.
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Review of

Barchester Kingswood Court Care Home

from Lorraine I (Daughter of Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been living at Kingswood Court for the past 10 months after suffering a stroke. This was quickly followed by the death of my father. The staff have all been kind & caring towards Mum, showing empathy & compassion as she grieved. They have also met her care needs to a high standard whilst
also helping with her rehabilitation & recovery. Nursing staff are quick to observe if Mum is unwell & arrange a GP visit. Activities go on throughout the week but Mum finds it quiet & she becomes lonely at weekends if we are not visiting. Overall we are extremely pleased with Mum's care & experience.
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeThank you, Lorraine, for sharing such a thoughtful review.
We're very sorry for your family's loss and understand how difficult that period must have been for your mum. It's reassuring to hear that the team has been able to support her with kindness, compassion, and attentive care during both her recovery and bereavement.
We're also pleased that you've noticed the responsiveness of our nursing team and the support provided with her rehabilitation-it's something we take seriously. Thank you.
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Review of

Barchester Kingswood Court Care Home

from Kevin D (Son of Resident) published on 14 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was well looked after here in Kingswood Court.
Wonderful caring staff + Dad enjoyed his stay here
Reply from Ugo Nwakwue, Deputy Manager at Barchester Kingswood Court Care HomeDear Kevin,
Thank you for taking the time to share your kind feedback about your father's experience at Kingswood Court.
We are truly pleased to hear that your dad was well looked after and that he enjoyed his time with us. Your words about our caring staff mean a great deal, as we strive every day to provide a supportive, compassionate, and homely environment for all our residents.
I will be sure to share your lovely comments with the team-they will be very encouraged to know their efforts made a positive difference.
Thank you once again for your feedback and for trusting us with your father's care.
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Review of

Barchester Kingswood Court Care Home

from C B (Son of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
This nursing home has been refurbished, but struggles to retain staff, with many changes of manager over the last few years. Care provided to my mother was often very poor, with several safeguarding meetings held in attempting to address issues such as being left on her own for long periods (she is
confined to a wheelchair), being put to bed late afternoon and not getting up until nearly lunchtime, poor hygiene, theft from her room. On entering the first floor to visit my mother, one noticed the smell, then various residents calling out for help. It has a small garden at the front which is noisy as on a main road, In the end, we moved her to another home. I would not recommend Kingswood Court.
Reply from Feedback Team, The Feedback Team at Barchester Kingswood Court Care HomeThanks for taking the time to leave your review. We're sorry to learn of your experience with Kingswood Court Care Home. We understand that family concerns are currently being reviewed by a member of our team and we're grateful for your patience while this is completed. If you wish to provide further feedback to your comments, please get in touch at feedback@barchester.com . We wish your mother well in her new chosen home. Kind regards, Barchester's Customer Feedback Team.
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Review of

Barchester Kingswood Court Care Home

from Joan C (Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very satisfied with all services at Kingswood Court Care Home and would recommend it to anybody. I am quite happy here with all the staff who are almost like friends and I can discuss any thing with all of them.
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Review of

Barchester Kingswood Court Care Home

from Tracy G (Daughter of Resident) published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are lovely, always on hand to help
rooms space is great & tidy
food menu looks amazing
Overall father is very happy here.
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Awards / Recognitions (15)

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