Care Home Owned by Barchester Healthcare Ltd in South Gloucestershire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in South Gloucestershire for Barchester Healthcare Ltd are showing below.
View the details of all 273 locations (with 23749 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in South Gloucestershire (1)
Barchester Kingswood Court Care Home
9.9
87 reviews
220 Soundwell Road, Kingswood, Bristol BS15 1PN
"Staff are all helpful & friendly, nothing is too much trouble. Food is freshly cooked & they have lots of choice, tea coffee cakes &…" Read all 87 reviews
Location Type Care Home
Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have complex medical needs, and respite care to give family… Read more about Barchester Kingswood Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,350 / week
Barchester Healthcare Ltd Reviews in South Gloucestershire (87)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.707) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Kingswood Court Care Home
from Jane M (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are all helpful & friendly, nothing is too much trouble. Food is freshly cooked & they have lots of choice, tea coffee cakes & biscuits are even available for visitors! Its always clean, nicely decorated & a lovely place. They have lots of activities for the residents too.
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Review of
Barchester Kingswood Court Care Home
from Tracey R (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely friendly staff always willing to help not only my father but the family as well entertainment was amazing .a lovely friendly home warm and welcoming
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Review of
Barchester Kingswood Court Care Home
from Jennifer K (Next of Kin) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My very good friend spent the last 4+ months of his life in this amazing home. He recieved the upmost kindness, excellent care. He sadly passed aged 87 with dignity and comfort surrounded by people who were kind and careing.
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Review of
Barchester Kingswood Court Care Home
from Mary W (Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In Kingswood Court Care Home you are well looked after and everyone is very kind. I can't speak too highly of it.
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Review of
Barchester Kingswood Court Care Home
from Debbie R (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad stayed at Kingswood Court having a respite until he got well again. They were amazing, my dad looks so well and happy, and I will definitely be bringing him back; they are all amazing with him.
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Review of
Barchester Kingswood Court Care Home
from Shane R (Son-in-law of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great place feels more like a hotel than a care home. Lovely to visit and hear everyone sounding happy. Thanks to all the great staff.
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Review of
Barchester Kingswood Court Care Home
from Nigel P (Grandson of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Eileen seemed as happy now as from my last visit. I would like to take this time to thank all staff and management for doing such a fantastic job of caring for her every needs Big thank you
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Review of
Barchester Kingswood Court Care Home
from Lorraine I (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum has been living at Kingswood Court for the past 10 months after suffering a stroke. This was quickly followed by the death of my father. The staff have all been kind & caring towards Mum, showing empathy & compassion as she grieved. They have also met her care needs to a high standard whilst
also helping with her rehabilitation & recovery. Nursing staff are quick to observe if Mum is unwell & arrange a GP visit. Activities go on throughout the week but Mum finds it quiet & she becomes lonely at weekends if we are not visiting. Overall we are extremely pleased with Mum's care & experience.
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Review of
Barchester Kingswood Court Care Home
from Kevin D (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad was well looked after here in Kingswood Court.
Wonderful caring staff + Dad enjoyed his stay here
Wonderful caring staff + Dad enjoyed his stay here
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Review of
Barchester Kingswood Court Care Home
from C B (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
This nursing home has been refurbished, but struggles to retain staff, with many changes of manager over the last few years. Care provided to my mother was often very poor, with several safeguarding meetings held in attempting to address issues such as being left on her own for long periods (she is
confined to a wheelchair), being put to bed late afternoon and not getting up until nearly lunchtime, poor hygiene, theft from her room. On entering the first floor to visit my mother, one noticed the smell, then various residents calling out for help. It has a small garden at the front which is noisy as on a main road, In the end, we moved her to another home. I would not recommend Kingswood Court.
Reply from Feedback Team, The Feedback Team at Barchester Kingswood Court Care HomeThanks for taking the time to leave your review. We're sorry to learn of your experience with Kingswood Court Care Home. We understand that family concerns are currently being reviewed by a member of our team and we're grateful for your patience while this is completed. If you wish to provide further feedback to your comments, please get in touch at feedback@barchester.com . We wish your mother well in her new chosen home. Kind regards, Barchester's Customer Feedback Team.
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Review of
Barchester Kingswood Court Care Home
from John P (Son-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service, good value for money. Father in law really enjoys all aspects that he takes part in. Look after him really well, kind, friendly. Excellent. Thank you.
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Review of
Barchester Kingswood Court Care Home
from Sharon P (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad always enjoys his stay here, the staff are all lovely and always makes him and us feel very welcome. Dad never wants to leave. The food is amazing. The day trips out are very nice and something to look forward to. Dad always enjoys the entertainment.
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Review of
Barchester Kingswood Court Care Home
from Joan C (Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very satisfied with all services at Kingswood Court Care Home and would recommend it to anybody. I am quite happy here with all the staff who are almost like friends and I can discuss any thing with all of them.
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Review of
Barchester Kingswood Court Care Home
from Tracy G (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are lovely, always on hand to help
rooms space is great & tidy
food menu looks amazing
Overall father is very happy here.
rooms space is great & tidy
food menu looks amazing
Overall father is very happy here.
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Review of
Barchester Kingswood Court Care Home
from Andrew N (Son of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service staff helpfull and friendly always will to help and with a smile.
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Review of
Barchester Kingswood Court Care Home
from Barry Clive F (Next of Kin) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Yes my relative has been in the home for about 6/7 weeks
She doesn't relax but the staff are good and patient with her
She enjoys the activities and the staff encourages them to join in
She enjoys all the meals and little snacks and coffee or tea inbetween
She doesn't relax but the staff are good and patient with her
She enjoys the activities and the staff encourages them to join in
She enjoys all the meals and little snacks and coffee or tea inbetween
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Review of
Barchester Kingswood Court Care Home
from Tanya W (Daughter-in-law of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely staff who do everything they can for their residents.
Thank you.
Thank you.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care HomeHi Tanya,Thank you so much for your kind words! Were thrilled to hear that you appreciate our teams efforts to support our residents. It means a lot to us, and well be sure to pass on your thanks to the staff.
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Review of
Barchester Kingswood Court Care Home
from Paul F (Son of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit the home on regular basis to see my mum. Every time I see my mum, and without fail, my mum always say all these years staff are really kind. I don't need to be told that, as I can see it with my own eyes. I would personally like to thank all of the team for the kindness they show my mum and
for the warm welcome I always receive when visiting.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care HomeDear Paul, We're also very touched by your kind thanks - it's always a pleasure to welcome you, and we're grateful you've taken the time to share your experience.
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Review of
Barchester Kingswood Court Care Home
from David N (Grandson of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Happy that these people are looking after my gran on a daily basis, in the lovely well looked after space.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care HomeDear David,Thank you for your kind words. We're pleased to hear that you're happy with the care your gran is receiving here at Kingswood Court. We take great pride in providing a lovely, well-maintained environment for all our residents.
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Review of
Barchester Kingswood Court Care Home
from S N (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum's care at Kingswood Court is excellent. They look after all her needs well, and they contact me if needed and with any updates.
All of our family are welcome into the home at any time we visit.
Mum is happy and confident here, which means a lot to us.
Thank you to the whole team.
All of our family are welcome into the home at any time we visit.
Mum is happy and confident here, which means a lot to us.
Thank you to the whole team.
Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care HomeThank you so much for your wonderful feedback. Were thrilled to hear that your mums care at Kingswood Court has been excellent and that all her needs are being well looked after. Keeping you informed with updates is very important to us, and were glad you feel welcomed whenever you visit. It means a lot to us that your mum is happy and confident here. Well be sure to pass your thanks on to the whole team.
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Awards / Recognitions (14)
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