We are incredibly grateful for the care and compassion shown to our family member at this home. From the very beginning, the staff have been kind, attentive, and genuinely dedicated to the wellbeing of the residents.
It brings us great comfort to know that our loved one is treated with dignity, respect, and warmth every day. The team goes above and beyond-not just meeting needs, but creating a safe, friendly, and supportive environment that truly feels like home.
One thing that really stands out is the range of activities available. There is always something engaging and enjoyable going on, which makes a huge difference to residents' quality of life and helps create a positive, lively atmosphere.
Communication with families has also been excellent, and we always feel welcomed and reassured when we visit. It's clear that the staff take pride in what they do, and it shows in the happiness and comfort of the residents.
Thank you to everyone at the home for the wonderful work you do-we
↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Lethen Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team