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Care Homes Owned by Barchester Healthcare Ltd in Glasgow City

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Only the locations & reviews in Glasgow City for Barchester Healthcare Ltd are being shown.

Barchester Healthcare Ltd Locations in Glasgow City (1)

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1 Care Home owned by Barchester Healthcare Ltd in Glasgow City

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Barchester Four Hills Care Home
8 Hazlitt Street, Ruchill, Glasgow G20 9NU
9.3116 Reviews
Barchester Healthcare Ltd
Barchester Four Hills Care Home
"Mum has been in Four Hills since May 2026 and all I can say is she has settled in great & I feel it's due to the staff they have been..."Read all 116 reviews

from £1,538 / week120 Rooms

Location Type: Care Home

At Four Hills staff and residents are lucky to have the best of both worlds - located in the north of Glasgow, just a stone's throw from the bustling west-end and the city centre; yet a half hour drive... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in Glasgow City (116)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.684) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Showing 116 reviews matching selected criteria
Review of Barchester Four Hills Care Home from Noreen H (Daughter of Resident) published on 1 July 2026 Submitted via Postal Card•
Overall Experience
Mum has been in Four Hills since May 2026 and all I can say is she has settled in great & I feel it's due to the staff they have been friendly & very welcoming to us both.
Her room's beautiful
Gwen & Annie have been so helpful & nothing is any problem
Also the unit staff can't praise them enough Mum is happy & well looked after.

Thanx you!!!

↩Reply from Annie Murray, Admin at Barchester Four Hills Care Home

Thank you so much for your wonderful review. We truly appreciate you taking the time to share your experience with us. It means a great deal to our entire team to know that our commitment to providing compassionate, high-quality care has made a positive difference. Your kind words encourage us to...  

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Review of Barchester Four Hills Care Home from Brian B (Partner of Resident) published on 22 December 2025 Submitted via Postal Card•
Overall Experience

Home from home.

↩Reply from Gwen McKenzie, Operations Manager at Barchester Four Hills Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review of Barchester Four Hills Care Home from Linda S (Daughter of Resident) published on 9 December 2025 Submitted via Website•
Overall Experience

My Mum is fairly new to Four Hills. We went to view the Care Home and took an instant like to it. We liked the atmosphere on entering the building everyone was welcoming and we got to see the whole 4 units lounges etc. The decor is beautiful and we have been informed that it's work in progress that soon all rooms will be getting new carpets painted etc. The staff are very friendly and welcoming and can't do enough for you. Considering the industry they are in they do a great job all round. Beverages, cake and fruit are always available in reception and upstairs cafe. The Activities staff do an amazing job at keeping residents entertained. Looking forward for what's to come. Staff take on board any issues and get them sorted as soon as they can relieving family of unnecessary stress. Thank you

↩Reply from Gwen McKenzie, Operations Manager at Barchester Four Hills Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review of Barchester Four Hills Care Home from Janis O (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card•
Overall Experience

My mum has resided at Four Hills care home, Glasgow for 5 years now. I cannot fault the care she has been given. Extremley helpful staff, and I feel I have built up a good relationship with them. I'm pleased to say, thelatest upgrade of the care home is great, and I'm very happy with the care my mum receive.

↩Reply from John Cunningham, General Manager at Barchester Four Hills Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of Barchester Four Hills Care Home from Anne W (Sister-in-law of Resident) published on 5 March 2025 Submitted via Postal Card•
Overall Experience
Feel the home could do with a good revamp. Some of the rooms are in need of brightening up. The food is varied but there is always something, even a sandwich. The carers are very hardworking and very pleasant.

The activity team, "pink ladies", are absolutely fantastic with the residents, they always have them doing something fun or days out. There's nothing these four ladies won't do for the residents. 100% my favourites. I am concerned about the security.

↩Reply from Feedback Team, The Feedback Team at Barchester Four Hills Care Home

Hi Anne, thanks for your review. We're so grateful for your comments regarding our Activities Team, we'll be sure to pass your lovely words onto them. We're sorry to read your concerns surrounding the dcor and security of the home, our home is currently having a refurbishment take place which we...  

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Review of Barchester Four Hills Care Home from Rosemary L (Relative of Resident) published on 5 February 2025 Submitted via Postal Card•
Overall Experience
My relative is happy.

As a family, we are fairly happy but upset that my relative's clothing is missing. Her appearance is, therefore, poor at times. Be helpful if a member of staff would take responsibility for her clothes.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Four Hills Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of Barchester Four Hills Care Home from Amanda D (Daughter-in-law of Resident) published on 3 February 2025 Submitted via Postal Card•
Overall Experience
Security is better as the main door now locked and have to have a code!

Activities - could be more of them and to keep to the calendar. (Mostly cancelled - changes or my mother-in-law isn't involved). Yes, she has vascular dementia but she loves company! Feel the staff in the lounge should involve themselves more with the residents. Most of the time they are sitting watching rubbish TV whereas they could get involved in wee games/chats/talks.

↩Reply from Barchester Four Hills Care Home, The Feedback Team at Barchester Four Hills Care Home

Thanks for taking the time to share your experience with us. Sadly we have had an occasions recently where a planned entertainer who was scheduled to come to the home had to cancel last minute, we understand how disappointing this can be and our activities team will always try to replace the...  

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Review of Barchester Four Hills Care Home from Maureen P (Nephew of Resident) published on 3 February 2025 Submitted via Postal Card•
Overall Experience

We are happy with my aunt's care at Barchester Four Hills Care Home. The only problem we have is that her clothes have gone missing in the laundry and we have spent a lot of money replacing them.

↩Reply from Barchester, The Feedback Team at Barchester Four Hills Care Home

Thanks for taking the time to leave your review, it's lovely to hear that you are happy with your aunt's care at our home. We are sorry to hear that you are facing challenges with the laundry within the home, there are additional team members joining the team shortly who will be able to support in...  

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Review of Barchester Four Hills Care Home from Drusilla M (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card•
Overall Experience

Overall, very happy. What makes this place great is the kindness, care and humour of their staff.

↩Reply from Jane Longstaff, On behalf of Four Hills at Barchester Four Hills Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Four Hills Care Home from May D (Wife of Resident) published on 28 January 2025 Submitted via Postal Card•
Overall Experience

My husband has been in Barchester Four Hills Care Home just over two years. The care he receives in Firhill unit has been great. Also, the staff throughout the care home are very pleasant, they go out of their way to acknowledge my husband when they pass by and I love the smile it brings to his face.

↩Reply from Jane Longstaff, On behalf of Four Hills at Barchester Four Hills Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Four Hills Care Home from C R (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card•
Overall Experience
The staff are brilliant and always treat myself and my mum with kind regards.
My mother's care and health and well-being are looked after.
The facilities and rooms are great.
The entertainment is the best I've ever had the experience of seeing.

My mother is happy and safe and well looked after by everyone at Barchester Four Hills Care Home.

↩Reply from Jane Longstaff, On behalf of Four Hills at Barchester Four Hills Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Four Hills Care Home from Meghan O (Granddaughter of Resident) published on 28 January 2025 Submitted via Postal Card•
Overall Experience

Barchester Four Hills Care Home is a great care home. Staff go above and beyond. Always great activities on, thought and care put into these to involve all no matter their needs. Medical updates are great, always kept in touch about my gran's health.

↩Reply from Jane Longstaff, On behalf of Four Hills at Barchester Four Hills Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Four Hills Care Home from Jack D (Son of Resident) published on 27 January 2025 Submitted via Postal Card•
Overall Experience

My father has been in Barchester Four Hills Care Home for a few months now. Within the unit, he has established great relationships with most workers, especially four members of staff, in particular, who are led by the unit lead. These members of staff seem to go the 'extra mile' to ensure the needs of my father are met. Such dedication gives my brother and I peace of mind concerning my father's well-being.

↩Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to review our service. I am pleased to note that your dad has settled in the home and building strong friendships. I will be sure to pass your comments on to the care staff.

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Review of Barchester Four Hills Care Home from K R (Granddaughter of Resident) published on 27 January 2025 Submitted via Postal Card•
Overall Experience

Barchester Four Hills Care Home provide excellent care. The entertainment team go above and beyond to provide the residents with daily activities which makes a huge difference. Housekeeping staff are exceptional. Highly recommend this care home.

↩Reply from Jane Longstaff, On behalf of Four Hills at Barchester Four Hills Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of Barchester Four Hills Care Home from Keith M (Son-in-law of Resident) published on 24 January 2025 Submitted via Postal Card•
Overall Experience

Overall, very happy with the care and facilities. Kind staff who treat my mother-in-law with kindness, understanding and patience.

↩Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to review our service. I am so pleased to hear that your mother-in-law has settled in the home. I will be sure to pass on your comments to the care team.

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Review of Barchester Four Hills Care Home from L C (Niece of Resident) published on 24 January 2025 Submitted via Postal Card•
Overall Experience
As a family, we are very happy with the care our relative has received. She is settled and seems happy. The carers are all lovely and friendly and we feel welcome.

Our only complaint relates to the laundry. Dozens and dozens of items of clothing are missing. We cannot afford to keep replacing these missing items. We regularly see her wearing ill-fitting clothes that are not hers. This is unacceptable as she has always taken pride in her appearance and has lots of lovely clothes that are now missing.

↩Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to review our service. I am pleased to see that you your aunt has settled in the home. I will ensure that your concerns over laundry are addressed, please do not hesitate to speak with me when you are visiting your aunt.

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Review of Barchester Four Hills Care Home from M R (Daughter-in-law of Resident) published on 24 January 2025 Submitted via Postal Card•
Overall Experience

Staff at Barchester Four Hills Care Home are fantastic. Entertainment for residents is first-class, lifts everyone's spirits and wee bar is a nice touch. Would recommend this care home.

↩Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to review our service, I will be sure to pass on your comments to our activities team.

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Review of Barchester Four Hills Care Home from Susan W (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card•
Overall Experience
Very pleased with the care provided by staff.

Very friendly and always making sure residents are cared for and treated with dignity. No issues with care home.

↩Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to review our service. I will be sure to pass your comments on to our care staff.

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Review of Barchester Four Hills Care Home from L K (Son of Resident) published on 24 January 2025 Submitted via Postal Card•
Overall Experience

My dad's been in a few weeks and just settling in at the moment. He said, no complaints. All good, he says. All staff and nurses are very friendly and I would back that up too.

↩Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to review our service. I am so pleased to note that your dad has settled in the home. I will be sure to pass your comments on to the care staff.

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Review of Barchester Four Hills Care Home from Marie T (Daughter of Resident) published on 19 June 2024 Submitted via Postal Card•
Overall Experience

My dad has been a resident in Barchester Four Hills Care Home for a number of weeks now, he is getting a high level of care. Staff are great, the head of unit is so caring and helpful, as most of the staff are. I have noticed my dad is looking much better, he is treated with respect as we are. Entertainment staff are brilliant. It's such a relief for us, as a family, to know he's getting good care with the clinical lead and staff.

↩Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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