Only the locations & reviews in Suffolk for Barchester Healthcare Ltd are showing below.
View the details of all 270 locations (with 22819 reviews) owned by Barchester Healthcare Ltd
Union Lane, Oulton Broad, Lowestoft NR32 3AX
"Always find residence clean well presented. Management helpful friendly. Activity staff work very hard and do a wonderful job to fulfil…" Read all 130 reviews
Oulton Park in Lowestoft provides person-centred care for older people in need of 24-hour Nursing Care and Dementia-led Nursing Care. Oulton Park also offers pre-bookable respite stays too. The committed team at Oulton Park prides itself on ensuring… Read more about Barchester Oulton Park Care Home
St Isidores, Ropes Drive, Kesgrave, Ipswich IP5 2GA
"I have enjoyed minute of it. I never seen anybody like the staff do here. Everuone is treated the same. I enjoyed entertainment &…" Read all 179 reviews
Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home… Read more about Barchester Alice Grange Care Home
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.739) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Thank you for your review. We will pass your kind words on to the team.
Thanks for taking the time to leave your review. We're sorry for the experience you had with our Alice Grange Care Home and that you feel your concerns have not been resolved through the investigation completed by the Regional Director. The next steps to our complaints process can be found at Barchester.com/feedback, however please feel free to contact us on feedback@barchester.com for further support. Kind Regards, Barchester's Customer Feedback Team.
We are delighted that you enjoyed your stay with us.
Thank you for your kind words. We are glad that Mum is happy and that you, as a family, are happy with everything at Alice Grange. We will pass on your comments to the team.
Thank you for your kind words in reviewing the care and support we offered to your mother-in-law during her stay with us at Oulton Park Care Centre. The whole team were thankful that they got to know your mother-in-law, and support her during her stay. I will share your feedback with the wider team.
Thank you for your kind words about the care and support we were able to offer your husband during his stay with us here at Oulton Park Care Centre. It was a privilege to be able to support you all in the last weeks of his life. I will feed back your comments to the wider team.
Thank you for your kind words in reviewing the care and support that the team from Oulton Park Care Centre were able to give to your mum during her stay with us. I will pass your feedback on to the team.
Thank you for your review and we are glad Alice Grange staff make a difference to all residents.
Thank you for your lovely words about the care that was given by Oulton Park to your Dad. I am pleased to read that the care we gave him was of the high standard and that the whole home team were friendly, kind and helpful. I will pass your feedback to the team - thank you once again.
Thank you for submitting such a lovely response and great feedback. I am humbled that your mother's experiences at Oulton Park were so positive. We are proud of our team and facilities and continue to drive improvements to make our resident's home feel special.
Thank you very much for your review. We are glad that we made a difference with your dad.
Thank you very much with your review. We are glad mum is settling well in Alice Grange.
Thank you Bradley for your review of the care we have been giving to your friend who is living with us here at Oulton Park. We love to have feedback from resident's friends and relatives and take great pride in the job we do to make everyone's stay here as happy as can be.Your feedback will be shared with the team - so thank you once again.
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