"Our friend is obviously very happy here. She joins in with what ever seems to be going on and never complains.…"
Read all 147 reviews
from £1,318 / week
54 Rooms
Location Type
Care Home
Llys-y-Tywysog is located in the village of Grovesend, between Gorseinon and Pontardulais. The team support the residents living at Llys-Y-Tywysog with person-centred 24-hour care on both a permanent ... Read more
"After a tough start I have adjusted well with the help of the staff and facilities. One staff member has become my rock, in fact there…"
Read all 65 reviews
from £1,906 / week
58 Rooms
Location Type
Care Home
Awel-Y-Mor is a Swansea-based rehabilitation centre with a proven track record of supporting the local community. It provides high dependency care, active and slow-stream rehabilitation and respite ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Nursing Care
Barchester Healthcare Ltd Reviews in Swansea (212)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.702) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
from H A (Resident) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
After a tough start I have adjusted well with the help of the staff and facilities. One staff member has become my rock, in fact there multiple. I have also improved after a short time here and am positive about reaching my goal.
Reply from Rachael Woolley, Manager at Barchester Awel-Y-Mor Care HomeThank you so much for taking the time to review our care home. We are delighted to be part of your journey in achieving your goals!
from Ann T (Wife of Resident) published on 26 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I'm so pleased with the care that my husband receiving from Awel y mor. All staff very compassionate and doing their job wholeheartedly. Always got good updates regarding any progress he made. He loves over there
Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care HomeThank you very much for taking the time to review our service. We are delighted that you are so happy with the care provided.
from William R (Son of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All the staff are very friendly and helpful.
The rooms are well apointed and the whole building is clean and tidy.
Management have been very good at settling Mum in and explaining all the systems to me.
Reply from Michelle Bowen, General Manager at Barchester Llys-y-TywysogThank you for your kind words. I will feed this back to the team.
from Don T (Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have no problems at all with Awel-Y-Mor staff so caring & kind we are so glad we are staying here bot myself & Carol
Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care HomeThank you very much for your kind feedback and taking the time to review the home.
from B H (Wife of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband, Paul, has been in Awel y Mor for almost 10 yrs and has no capacity & a GCS of 3. However he receives excellent care from the staff. I cannot comment on food or activities as he cannot eat or take part.
However, I think the rooms could do with an upgrade.
Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care HomeThank you very much for your kind feedback and taking the time to review the home.
from David O (Son-in-law of Resident) published on 9 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
As you can see from my ratings my overall option speaks for itself from overall experience for my mother in law which gives our overall experience as a family confidence in the care and total fulfillment of the patient.
Cant say enough for Michelle and her direct management team and overall care staff
as a whole
Thank you all so much!!!
Reply from Michelle Bowen, General Manager at Barchester Llys-y-TywysogThank you for your kind words and positive feedback.
from Christine J (Respite Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have been very pleased with the care that I have received. I will be recomending this care home to everyone.
Management, senior carers, carers, housekeeping and catering have been awesome.
I felt that I could approach any member of staff for assistance. They always helped. The care home was very
clean and the food was superb. This home is a perfect option for care. I stayed for 2 weeks, recovering from a hip replacement
from Michelle B (Daughter-in-law of Resident) published on 10 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to say how happy we were with the care of my father in law whilst at awel y mor, all of the staff were amazing from a lovely greeting at the door to giving us regularly updates, the staff regularly checked if he needed anything even if it was just to reposition pillows anything to make
him comfortable, they regularly spent time with him even if it was just a chat to lift his spirits, nothing was ever a problem big or small he had a great relationship with everyone even though he was there a short time, at dinner time he looked forward to choosing one of many meals on the menu and there was always a good variety of foods, I would highly recommend this home as it felt very homely and also the well kept garden was an added extra which my father in law loved to look at during his last weeks of life.
Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care HomeThank you very much for you kind review. You father in law was a pleasure to care for and we are honoured to have been part of his life even if for a short time.
from Stephen M (Stepson of Resident) published on 28 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have just called in to see my step mum & was pleasently surprised to see that she was in the dining room watching & enjoying a great live entertainer. The room was packed with fellow residents & attentive carers & some family members. Every one was singing along & some residents were dancing. There
is a great feeling of friendship here & there are some lovely characters. A great afternoon of entertainment was enjoyed by all. It is just one example of the great care & attention that is always provided here
Reply from michelle bowen, general manager at Barchester Llys-y-TywysogThankyou so much for taking the time to send us a review. As a home we appreciate your feedback. We are so happy you had a wonderful time.
from Tanya F (Daughter of Resident) published on 17 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I come to join all the staff and residents at Llys-y-Tywysog for the BBQ Open Day. Although the weather let us down the singer and all the residents, staff and guests had a fabulous time.
It was such a hard decision to put mum in a care home but as soon as I met and visited Llys-y-Tywysog, I knew it
was the place for mum and they've been all outstanding with their care for her.
Thank you!
Reply from Michelle Bowen, General Manager at Barchester Llys-y-TywysogThank you very much for your kind words. We truly appreciate you taking the time to share your experience. Your feedback means a lot to us.
from Phil W (Son of Resident) published on 14 May 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Food was wonderful for mums 100th birthday. The staff as always were so friendly and professional and everyone made it such a special day. We could not be happier. Thanks.
from E P (Daughter of Resident) published on 14 May 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This was from my mother's 100th birthday. We were able to invite family to a beautiful buffet in an upstairs lounge. We then joined all the residents for entertainment. The staff, as usual worked incredibly hard, nothing was too much trouble despite all their dutues. We were all incredibly impressed
with such a wonderful happy day for my mother.
Reply from Jackie Bartlett, Activities assistant at Barchester Llys-y-TywysogThankyou so much for taking the time to send us a review. As a home we appreciate your feedback. We are so happy that your mother and your family had a wonderful time here.
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