Barchester Healthcare Ltd in Swansea | 2 Care Homes

Review of
Barchester Awel-Y-Mor Care Home
from Michelle B (Daughter-in-law of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

I would like to say how happy we were with the care of my father in law whilst at awel y mor, all of the staff were amazing from a lovely greeting at the door to giving us regularly updates, the staff regularly checked if he needed anything even if it was just to reposition pillows anything to make

him comfortable, they regularly spent time with him even if it was just a chat to lift his spirits, nothing was ever a problem big or small he had a great relationship with everyone even though he was there a short time, at dinner time he looked forward to choosing one of many meals on the menu and there was always a good variety of foods, I would highly recommend this home as it felt very homely and also the well kept garden was an added extra which my father in law loved to look at during his last weeks of life.

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for you kind review. You father in law was a pleasure to care for and we are honoured to have been part of his life even if for a short time.

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Review of
Barchester Llys-y-Tywysog
from Stephen M (Stepson of Resident) published on 28 July 2025 Submitted via Postal Card • Report

Overall Experience

I have just called in to see my step mum & was pleasently surprised to see that she was in the dining room watching & enjoying a great live entertainer. The room was packed with fellow residents & attentive carers & some family members. Every one was singing along & some residents were dancing. There

is a great feeling of friendship here & there are some lovely characters. A great afternoon of entertainment was enjoyed by all. It is just one example of the great care & attention that is always provided here

Reply from michelle bowen, general manager at Barchester Llys-y-Tywysog

Thankyou so much for taking the time to send us a review. As a home we appreciate your feedback. We are so happy you had a wonderful time.

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Review of
Barchester Llys-y-Tywysog
from Tanya F (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

I come to join all the staff and residents at Llys-y-Tywysog for the BBQ Open Day. Although the weather let us down the singer and all the residents, staff and guests had a fabulous time.
It was such a hard decision to put mum in a care home but as soon as I met and visited Llys-y-Tywysog, I knew it

was the place for mum and they've been all outstanding with their care for her.
Thank you!

Reply from Michelle Bowen, General Manager at Barchester Llys-y-Tywysog

Thank you very much for your kind words. We truly appreciate you taking the time to share your experience. Your feedback means a lot to us.

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Review of
Barchester Llys-y-Tywysog
from Mark W (Great-Nephew of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic lively and super positive atmosphere. Amazing to see such fantastic care and dignity for people in their later years.

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Review of
Barchester Llys-y-Tywysog
from Debbie W (Relative of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

What a wonderful happy place to be. The staff are friendly and clearly care about the residents. A very joyous afternoon.

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Review of
Barchester Llys-y-Tywysog
from Phil W (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

Food was wonderful for mums 100th birthday. The staff as always were so friendly and professional and everyone made it such a special day. We could not be happier. Thanks.

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Review of
Barchester Llys-y-Tywysog
from E P (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

This was from my mother's 100th birthday. We were able to invite family to a beautiful buffet in an upstairs lounge. We then joined all the residents for entertainment. The staff, as usual worked incredibly hard, nothing was too much trouble despite all their dutues. We were all incredibly impressed

with such a wonderful happy day for my mother.

Reply from Jackie Bartlett, Activities assistant at Barchester Llys-y-Tywysog

Thankyou so much for taking the time to send us a review. As a home we appreciate your feedback. We are so happy that your mother and your family had a wonderful time here.

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Review of
Barchester Awel-Y-Mor Care Home
from Joseph B (Respite Resident) published on 2 May 2025 Submitted via Website • Report

Overall Experience

After a poor experience elsewhere, The nurse in charge of the first floor was very knowledgeable about manual bowel programs for spinal injury patients and made me feel very comfortable being in her care. I would gladly come back.

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you for taking the time to write us a review. We are delighted you enjoyed your stay at our home and look forward to welcoming you back in the future.

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Review of
Barchester Awel-Y-Mor Care Home
from Margaret R (Sister of Resident) published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

My brothers experience at Barchester Awel Y Mor home is excellent. Care/Support treated with dignity rooms are very clean. Good food/drinks excellent entertainment/activities. All staff are very friendly and welcoming and good value for money.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for your kind review. It continues to be a pleasure to care for your brother.

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Review of
Barchester Llys-y-Tywysog
from S R (Day Care) published on 21 March 2025 Submitted via Website • Report

Overall Experience

Lovely and welcoming home. Staff are really friendly and the home itself is a calming tranquil environment. There's plenty of sunlight pouring through the windows and very it is clean and tidy. Thank you

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Review of
Barchester Llys-y-Tywysog
from Deborah W (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report

Overall Experience

During a very trying time, the management and staff of Barchester Llys-y-Tywysog have been amazing. The care and support they have provided to not only my mother but me as well has been exceptional. The facilities have been wonderful and the place is amazing. So, thank you all for the wonderful service

you are providing.

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Review of
Barchester Llys-y-Tywysog
from C P (Daughter of Resident) published on 10 January 2025 Submitted via Postal Card • Report

Overall Experience

Getting Dad transferred from hospital to the home was not without its issues. All caused by the incompetency of the staff at hospital and their "ignorance" of social and healthcare differences (complaint regarding such ongoing). The management and staff at the home gave excellent support to both Mum

(also a resident) and Dad. They also supported me during this time and the transition. Dad has settled well. The care is exceptional. Staff and management are approachable, professional and go above and beyond. The home provides a stimulating range of activities and care. Excellent.

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Review of
Barchester Llys-y-Tywysog
from Geoffrey P (Son-in-law of Resident) published on 6 January 2025 Submitted via Postal Card • Report

Overall Experience

Lovely friendly home. Very clean. Lovely food. The carers all take time to care for the residents. Very pleased with the home.

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Review of
Barchester Awel-Y-Mor Care Home
from James J (Friend of Resident) published on 19 December 2024 Submitted via Website • Report

Overall Experience

Lovely, well-kept home with a friendly feeling. The staff are excellent with residents, nothing is too much trouble, always see smiling faces, more like a youth club, with activities for able-bodied, arts and crafts, doing jigsaws, loads of things to keep the residents occupied and entertainment brought

in from outside, singers and various other entertainment. Always a positive atmosphere in the home. I have never seen anyone unhappy. When my time comes and I, myself, need caring for, I hope it's in a home just like Barchester Awel-Y-Mor Care Home. Excellent all round care with outstanding staff, excellent.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you so much for your kind words and your continued support. It is much appreciated by myself and the staff.

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Review of
Barchester Awel-Y-Mor Care Home
from Patricia T (Friend of Resident) published on 3 December 2024 Submitted via Website • Report

Overall Experience

Wow! What an amazing, homely atmosphere, very high standard of cleanliness, residents were all treated like family. Didn't feel like a care home, felt like a family home, just bigger. Would highly recommend to anyone who has to place family/friends in this setting, who has to make this decision. Staff

treat residents with kindness, respect and dignity, very impressed.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you so much for your kind words and your continued support. It means a lot to myself and the staff. We take pleasure and pride in caring for our residents.

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Review of
Barchester Llys-y-Tywysog
from Carole B (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report

Overall Experience

I have found staff to be very caring, professional and helpful. Plenty of activities going on for residents and encouragement to join in. Food choice is excellent. All areas are clean and families encouraged to participate.

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Review of
Barchester Llys-y-Tywysog
from L T (Granddaughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report

Overall Experience

My gran is very happy here now since moving into Barchester Llys-y-Tywysog for respite initially.
It is comforting to know that she is safe and we as a family are happier that she is now more fulfilled.

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Review of
Barchester Llys-y-Tywysog
from Kath T (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report

Overall Experience

My mother originally came for some respite care which then changed to possible permanent care. The support from the staff and management team has been excellent. They have supported me in dealing with all healthcare professionals through what has been a very stressful and emotional time. The team always

go above and beyond to support my mother and me. I would recommend this home, as it is outstanding.

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Review of
Barchester Llys-y-Tywysog
from S P (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report

Overall Experience

Excellent experience. My mother has been well looked after and enjoyed her respite stay.

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Review of
Barchester Llys-y-Tywysog
from P G (Daughter-in-law of Resident) published on 21 October 2024 Submitted via Postal Card • Report

Overall Experience

My mother in law was made to feel very welcome during her short stay at Barchester Llys-y-Tywysog. All the staff were friendly, kind and caring towards her and she enjoyed her stay very much.

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Care Homes Owned by Barchester Healthcare Ltd in Swansea

Barchester Healthcare Ltd Locations in Swansea (2)

Barchester Healthcare Ltd Reviews in Swansea (204)

Barchester Awel-Y-Mor Care Home

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Awel-Y-Mor Care Home

Barchester Awel-Y-Mor Care Home

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Awel-Y-Mor Care Home

Barchester Awel-Y-Mor Care Home

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Barchester Llys-y-Tywysog

Awards / Recognitions (14)

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