Barchester Healthcare Ltd in Cornwall | 3 Care Homes

Review of
Barchester Falmouth Court Care Home
from Sylvia B (Resident) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

I consider my room and my ensuite as my home, where I can get help when needed, whilst retaining some form of independence, within safety boundaries. Many opportunities are provided for developing or learning new talents and socialising. There is a delightful area in reception where free drinks and

cakes are available for relaxing with friends and family. As in most homes, there is always somewhere to be improved. In my case, my wardrobe is very difficult for me to access as it's built on a slant! Generally, I shouldn't want to move from my home.

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care HomeWe are so pleased to hear that you feel at home and settled here at Falmouth Court. It is always lovely to receive such positive feedback from our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kernow House Care Home
from Julie B (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My lovely Mum has been a resident in Kernow House for the past 5 years with dementia. She had 24 hour nursing care & my prayers were answered when she became a resident in August 2020. She was peaceful & content, calling the staff "her girls"! Mum was "peacefully & painlessly promoted home" into the

arms of Jesus on Nov 3 2025. I can honestly say that I don't have enough words to thank & praise the staff on Millaton Unit enough for the amazing care, genuine love, respect, compassion, kindness, thoughtfulness & support they showed Mum (& us) in the 5 years & during the last 3 weeks. Mum was treated like family, which has helped us immensely in our loss & healing. The lovely welcoming smiles from the receptionists when we arrive, the support, contact & the genuine care from EVERY member of the staff & management has been OUTSTANDING & always accessableNothing has been too much trouble for them. Thank you, for making my Mums final years, peaceful, content, safe & loved.

Reply from Leigh Stanley, General Manager at Barchester Kernow House Care HomeWe cannot thank you enough for this wonderful feedback. Our team will be thrilled to receive such positive words from you.
It was our absolute pleasure to have taken care of your mother here at Kernow House and she will be greatly missed by all.
Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kenwyn Care Home
from S W (Son of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

Kind attentive staff good at helping to get residents to activities. A nice homey environment (safe) Food seems to be very good with plenty of choice. Rooms plesent rooms with ensuit good higeine standards.

Reply from Haley Welland, General Manager at Barchester Kenwyn Care HomeThank you for taking the time to leave a review and for your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from Sally M (Daughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Falmouth Court Care home for over three years. She always receives excellent care.
During October 2025 she has seemed happy and relaxed and is eating and drinking well.
All the staff are wonderful and love Mum and care for her so well.
Thankyou to everyone at the home

Reply from Catalin Danciu, General Manager at Barchester Falmouth Court Care HomeThank you so much for sharing these kind words. We are truly touched to hear that your mum has felt happy, relaxed, and well cared for during her time with us. It means the world to our team to know that the love and dedication we put into our care is felt by both residents and their families. Your appreciation is a wonderful encouragement to everyone here at Falmouth Court, and we will continue to do all we can to ensure your mum feels safe, comfortable, and cherished every day. Looking forward to see you on your next visit .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from Jo S (Daughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum is always treated with dignity & exemplary care. She is encouraged to join in with the activities and the staff can always get a smile from her. We love the staff on her floor. They are always upbeat, helpful & super caring. We never worry about Mum's safety and know that she is loved by everyone

that helps to look after her.

Reply from Catalin Danciu, General Manager at Barchester Falmouth Court Care HomeThank you so very much for your kind words Jo we are so pleased to know mum is well looked after but also she has a good life enrichment here at Falmouth Court. We love your mum participating in our activities and indeed her smile is a great reword to us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kenwyn Care Home
from Bonita S (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

My lovely Mum has been at Kenwyn since January 2025. The care she receives is absolutely excellent, and as her needs change the team have done an amazing job of helping her to be calm and comfortable. The variety and freshness of the food has contributed hugely to her feeling well and helped her to

enjoy eating again. Her routine has been adapted to suit her declining health and her comfort is always the priority. The team are always so friendly, professional and deeply caring. Thank you for everything you all do for us.

Reply from Haley Welland, General Manager at Barchester Kenwyn Care HomeThank you for the feedback and time taken to leave a review Bonita, it is a pleasure to care for your loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kenwyn Care Home
from Linda F (Wife of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

We had previous experience of Kenwyn as my mother had been there for the last couple of years, passing in April having reached 100. She was always well cared for and the team were lovely. However, it's a very different thing when it's your husband going in for palliative care, but we are so grateful

that this is where he went.

The home itself has a warm, welcoming feel, with spacious corridors, cosy sitting rooms, tea and biscuits always on hand, and lovely gardens to step out into when you need a breath of fresh air.

The team were simply amazing. They couldn't have been kinder - to my husband in his last couple of weeks, and to us as a family in those final days when we camped out with him. They offered food, drinks, and hugs when we needed them, and most importantly gave him the nursing care and support that kept him comfortable and calm, allowing him to pass peacefully and feeling loved. They are a brilliant team with excellent leadership and we genuinely can't thank them enough

Reply from Haley Welland, General Manager at Barchester Kenwyn Care HomeDear Linda, Thank you for your wonderful words and for your time to write this review. It has been a delight to support you and your family. Wishing you all the very best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from S W (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My Dad has had several respite stays at Falmouth Court over the last four years. At the end of his most recent visit he made the big decision to ask if he could make his stay permanent. I'm not sure there could be a better recommendation! He jokes that it is like a 5 star hotel. The environment is

beautiful but it's the people that make it a lovely place to live and to visit. Every single person I have come into contact with at FC is wonderful. From the administration and reception team, to the housekeepers, the maintenance team, the chefs and of course the carers there is always a friendly welcome, nothing is too much trouble and there is a real sense that everyone knows and cares about Dad's happiness and wellbeing. From Dad's point of view I believe that he is much more relaxed now that there are people around 24/7, but he feels that he can continue to lead a quiet life with the privacy that he needs, with the option to be sociable when he wants to be. Thank you to all at FC x

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care HomeMany thanks for your kind words, we are so pleased to hear that dad is happy with his new home. Your feedback is greatly appreciated to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kernow House Care Home
from Christine M (Friend of Resident) published on 16 September 2025 Submitted via Website • Report

Overall Experience

It is always a sad ,and potentially scary ,scenario when a loved one needs the special attention of a nursing/care home.
With that being said , I can honestly think of no better place for our dear friend to be .
Kernow is beautifully appointed and offers ,not only the inherent skills of each and

every nurse, but constant attention, comfort and dignity.
We were able to decorate her room to make it feel more familiar , our friend visited often with Sophie, the Golden Retriever and we were able to join her in the dining room.
I really can't find adequate words with which to thank everyone ; from the smiling young woman at reception, to Jackie the O.T manager, Jo who first sat with us on the first fact-finding visit and then on to each and every nurse involved in our friend's care.
What really impresses me , apart from my praises above, is the genuine care and consideration shown to family and friends , all of whom are processing their own fears and anxieties. Thank you . Thank you !!

Reply from Leigh Stanley, General Manager at Barchester Kernow House Care HomeThank you for such a lovely review, we really appreciate such kind words. It's feedback like this that reassures our staff that we are delivering the best care that we can; I am incredibly proud of our team. I am really pleased that we were able to provide you with comfort at such a difficult time. I will ensure that your lovely feedback is passed on to the staff. Thank you again for taking the time to leave a review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kenwyn Care Home
from Colin B (Son of Resident) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

The overall experience has been outstanding in every respect
The facilities are first class and the people in the home are without exception the absolute best.
Nothing more to add except - 'Thank you'

Reply from Haley Welland, General Manager at Barchester Kenwyn Care HomeThank you for the time taken to leave us a review Colin. It was a delight to care for your loved one and thank you for the appreciation to the team, I will ensure this is shared with them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kenwyn Care Home
from C C (Friend of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Extremely impressed during short visit to see friend. Staff were exceptional. Professional & very welcoming. The home is spotless.

Reply from Haley Welland, General Manager at Barchester Kenwyn Care HomeThank you for your time taken to leave a review, your feedback is welcome and will be shared with our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from Justine K (Niece of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

My Aunt has settled in at Falmouth Court over the last few weeks. She was anxious about finding a nice home and mixing with other people. Walking into Falmouth Court was like walking into a 5 star hotel - beautiful decor & furnishings and exceptionally clean, but also the staff have gone above and

beyond to enable my Aunt to firstly come to the home on a respite break (they swiftly organised things so she could come the very next day after we took her to see the home, when they could see she was anxious about having to spend another night on her own in her own house) which then recently rolled into an ongoing residency. The admin manager has been such an incredible help when it came to sorting everything that we needed in place for the permanent residency. I cannot thank the home administrator enough, and the same for the staff generally. My Aunt seems happier & has been enjoying the activities at the home - an absolute joy for myself and our family to see her looking forward to the singers etc.

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care HomeMany thanks for your kind words, we are so very happy that your aunt is settling well in her new home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from Margaret L (Sister of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

My sister has been a resident for almost 2 years. During this time, I have been unable to find any fault in her care, accomodation or quality of life. On the contrary, she has thrived and really loves where she lives. I have to book my time with her now as she is so busy!

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care HomeThank you so much for taking your time to leave such a lovely review of our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kenwyn Care Home
from J S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

This is the fourth home mum has been a resident in and the best. Mum's behaviour has been challenging and she has nursing needs. The staff have been very professional and caring both to mum and to me.

Reply from Haley Reeve-Larson, General Manager at Barchester Kenwyn Care HomeThank you very much for your time to leave a review. It is greatly appreciated and we will ensure we share your feedback with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from A E (Friend of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

Well what can i say! what a superb experience like a 5 star hotel! Exceptionally clean and tidy in all areas especially reception area, corridors and our friends room. All the staff we encountered were polite charming and courteous. Our friend is so lucky too be in such a pleasant safe environment.

It is a shame that not all care homes are up to this very high standard. Thank you and keep up all the good work.

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care HomeThankyou for taking the time to leave your feedback, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from A K (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

From contacting the team at Falmouth Court seeking a placement for my mothers post op recovery to the date of discharge communication
Attitude of staff and approach to my mother was outstanding.
I have no concerns and would be more than happy to use again

Reply from Catalin Danciu, General Manager at Barchester Falmouth Court Care HomeThank you very much for your feedback .This means a lot to us .We are very glad that mom had a good time with us and you know where we are if you ever need us again .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from Stephen M (Son of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Mum was very happy at Falmouth Court for her two weeks respite. She was well looked after by the attentive and caring staff who went above and beyond to make sure her stay went well, which it did. Mum had a very positive experience on what was her first time in a care home.

Reply from Catalin Danciu, General Manager at Barchester Falmouth Court Care HomeThank you very much for your feedback and kind words. We hope to see you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kernow House Care Home
from Sara S (Relative of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

A huge thank you to the staff led by unit lead, for smooth admission from hospital for my mum's partner. Such a warm welcome with care and compassion. As a family what has been a tough journey it is such a pleasure to see him settled, engaging with others and an open bright space to roam. To be able

to visit and also for the dog to be part of an amazing community accommodating each individuals care needs and to feel at home. Thank you and I am already looking forward to my next visit.

Reply from Leigh Stanley, General Manager at Barchester Kernow House Care HomeThank you so much for this lovely review. Our team will be really pleased to have this wonderful feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Kenwyn Care Home
from Christine G (Power of Attorney of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

All the staff were so caring and vigilant to the residents' safety and well being. Despite the resident feeling that they did not require care, even though they did, they were very supportive. They were also very supportive to me, who has had to deal with various situations relating to the well-being

and safety of the resident.

Reply from Haley Reeve-Larson, General Manager at Barchester Kenwyn Care HomeDear Christine,Thank you for taking the time to leave a review and I am delighted you are pleased with our service. Thank you for the feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Falmouth Court Care Home
from Zoltan S (Nephew of Resident) published on 24 June 2025 Submitted via Website • Report

Overall Experience

I visited this care home while on holiday, as my aunty is staying there , and I was genuinely impressed. The moment I walked in, it felt more like a hotel than a care home - everything was spotlessly clean, beautifully decorated, and had a really warm, welcoming atmosphere.
The staff were incredibly

attentive and friendly. I even had the pleasure of meeting the manager, who made us feel so welcome and kindly offered us hot drinks and delicious cakes. On the way to see my aunty, we passed through a lounge where a singer was performing - the residents were dancing and clearly having a great time. It was so lovely to see!
We later sat in the garden to enjoy our coffee, and it was absolutely beautiful - peaceful, well-maintained.
My aunty couldn't stop talking about how happy she is there and how well she's looked after.
Overall, I left with such peace of mind .This place really goes above and beyond. Well done and thank you

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Barchester Healthcare Ltd in Cornwall

Barchester Healthcare Ltd Locations in Cornwall (3)

Barchester Healthcare Ltd Reviews in Cornwall (225)

Barchester Falmouth Court Care Home

Barchester Kernow House Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Kenwyn Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Kernow House Care Home

Barchester Kenwyn Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Kernow House Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Awards / Recognitions (14)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers