Barchester Healthcare Ltd in Cornwall | 3 Care Homes

Review of
Barchester Kenwyn Care Home
from Bonita S (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

My lovely Mum has been at Kenwyn since January 2025. The care she receives is absolutely excellent, and as her needs change the team have done an amazing job of helping her to be calm and comfortable. The variety and freshness of the food has contributed hugely to her feeling well and helped her to

enjoy eating again. Her routine has been adapted to suit her declining health and her comfort is always the priority. The team are always so friendly, professional and deeply caring. Thank you for everything you all do for us.

Reply from Haley Welland, General Manager at Barchester Kenwyn Care Home

Thank you for the feedback and time taken to leave a review Bonita, it is a pleasure to care for your loved one.

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Review of
Barchester Kenwyn Care Home
from Linda F (Wife of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

We had previous experience of Kenwyn as my mother had been there for the last couple of years, passing in April having reached 100. She was always well cared for and the team were lovely. However, it's a very different thing when it's your husband going in for palliative care, but we are so grateful

that this is where he went.

The home itself has a warm, welcoming feel, with spacious corridors, cosy sitting rooms, tea and biscuits always on hand, and lovely gardens to step out into when you need a breath of fresh air.

The team were simply amazing. They couldn't have been kinder - to my husband in his last couple of weeks, and to us as a family in those final days when we camped out with him. They offered food, drinks, and hugs when we needed them, and most importantly gave him the nursing care and support that kept him comfortable and calm, allowing him to pass peacefully and feeling loved. They are a brilliant team with excellent leadership and we genuinely can't thank them enough

Reply from Haley Welland, General Manager at Barchester Kenwyn Care Home

Dear Linda, Thank you for your wonderful words and for your time to write this review. It has been a delight to support you and your family. Wishing you all the very best.

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Review of
Barchester Falmouth Court Care Home
from S W (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My Dad has had several respite stays at Falmouth Court over the last four years. At the end of his most recent visit he made the big decision to ask if he could make his stay permanent. I'm not sure there could be a better recommendation! He jokes that it is like a 5 star hotel. The environment is

beautiful but it's the people that make it a lovely place to live and to visit. Every single person I have come into contact with at FC is wonderful. From the administration and reception team, to the housekeepers, the maintenance team, the chefs and of course the carers there is always a friendly welcome, nothing is too much trouble and there is a real sense that everyone knows and cares about Dad's happiness and wellbeing. From Dad's point of view I believe that he is much more relaxed now that there are people around 24/7, but he feels that he can continue to lead a quiet life with the privacy that he needs, with the option to be sociable when he wants to be. Thank you to all at FC x

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care Home

Many thanks for your kind words, we are so pleased to hear that dad is happy with his new home. Your feedback is greatly appreciated to us.

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Review of
Barchester Kernow House Care Home
from Christine M (Friend of Resident) published on 16 September 2025 Submitted via Website • Report

Overall Experience

It is always a sad ,and potentially scary ,scenario when a loved one needs the special attention of a nursing/care home.
With that being said , I can honestly think of no better place for our dear friend to be .
Kernow is beautifully appointed and offers ,not only the inherent skills of each and

every nurse, but constant attention, comfort and dignity.
We were able to decorate her room to make it feel more familiar , our friend visited often with Sophie, the Golden Retriever and we were able to join her in the dining room.
I really can't find adequate words with which to thank everyone ; from the smiling young woman at reception, to Jackie the O.T manager, Jo who first sat with us on the first fact-finding visit and then on to each and every nurse involved in our friend's care.
What really impresses me , apart from my praises above, is the genuine care and consideration shown to family and friends , all of whom are processing their own fears and anxieties. Thank you . Thank you !!

Reply from Leigh Stanley, General Manager at Barchester Kernow House Care Home

Thank you for such a lovely review, we really appreciate such kind words. It's feedback like this that reassures our staff that we are delivering the best care that we can; I am incredibly proud of…read more

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Review of
Barchester Kenwyn Care Home
from Colin B (Son of Resident) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

The overall experience has been outstanding in every respect
The facilities are first class and the people in the home are without exception the absolute best.
Nothing more to add except - 'Thank you'

Reply from Haley Welland, General Manager at Barchester Kenwyn Care Home

Thank you for the time taken to leave us a review Colin. It was a delight to care for your loved one and thank you for the appreciation to the team, I will ensure this is shared with them.

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Review of
Barchester Kenwyn Care Home
from C C (Friend of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Extremely impressed during short visit to see friend. Staff were exceptional. Professional & very welcoming. The home is spotless.

Reply from Haley Welland, General Manager at Barchester Kenwyn Care Home

Thank you for your time taken to leave a review, your feedback is welcome and will be shared with our team.

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Review of
Barchester Falmouth Court Care Home
from Justine K (Niece of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

My Aunt has settled in at Falmouth Court over the last few weeks. She was anxious about finding a nice home and mixing with other people. Walking into Falmouth Court was like walking into a 5 star hotel - beautiful decor & furnishings and exceptionally clean, but also the staff have gone above and

beyond to enable my Aunt to firstly come to the home on a respite break (they swiftly organised things so she could come the very next day after we took her to see the home, when they could see she was anxious about having to spend another night on her own in her own house) which then recently rolled into an ongoing residency. The admin manager has been such an incredible help when it came to sorting everything that we needed in place for the permanent residency. I cannot thank the home administrator enough, and the same for the staff generally. My Aunt seems happier & has been enjoying the activities at the home - an absolute joy for myself and our family to see her looking forward to the singers etc.

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care Home

Many thanks for your kind words, we are so very happy that your aunt is settling well in her new home.

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Review of
Barchester Falmouth Court Care Home
from Margaret L (Sister of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

My sister has been a resident for almost 2 years. During this time, I have been unable to find any fault in her care, accomodation or quality of life. On the contrary, she has thrived and really loves where she lives. I have to book my time with her now as she is so busy!

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care Home

Thank you so much for taking your time to leave such a lovely review of our home.

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Review of
Barchester Kenwyn Care Home
from J S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

This is the fourth home mum has been a resident in and the best. Mum's behaviour has been challenging and she has nursing needs. The staff have been very professional and caring both to mum and to me.

Reply from Haley Reeve-Larson, General Manager at Barchester Kenwyn Care Home

Thank you very much for your time to leave a review. It is greatly appreciated and we will ensure we share your feedback with the team.

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Review of
Barchester Falmouth Court Care Home
from A E (Friend of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

Well what can i say! what a superb experience like a 5 star hotel! Exceptionally clean and tidy in all areas especially reception area, corridors and our friends room. All the staff we encountered were polite charming and courteous. Our friend is so lucky too be in such a pleasant safe environment.

It is a shame that not all care homes are up to this very high standard. Thank you and keep up all the good work.

Reply from Grace Hunt, Deputy manager at Barchester Falmouth Court Care Home

Thankyou for taking the time to leave your feedback, it is greatly appreciated.

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Review of
Barchester Falmouth Court Care Home
from A K (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

From contacting the team at Falmouth Court seeking a placement for my mothers post op recovery to the date of discharge communication
Attitude of staff and approach to my mother was outstanding.
I have no concerns and would be more than happy to use again

Reply from Catalin Danciu, General Manager at Barchester Falmouth Court Care Home

Thank you very much for your feedback .This means a lot to us .We are very glad that mom had a good time with us and you know where we are if you ever need us again .

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Review of
Barchester Falmouth Court Care Home
from Stephen M (Son of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Mum was very happy at Falmouth Court for her two weeks respite. She was well looked after by the attentive and caring staff who went above and beyond to make sure her stay went well, which it did. Mum had a very positive experience on what was her first time in a care home.

Reply from Catalin Danciu, General Manager at Barchester Falmouth Court Care Home

Thank you very much for your feedback and kind words. We hope to see you again.

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Review of
Barchester Kernow House Care Home
from Sara S (Relative of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

A huge thank you to the staff led by unit lead, for smooth admission from hospital for my mum's partner. Such a warm welcome with care and compassion. As a family what has been a tough journey it is such a pleasure to see him settled, engaging with others and an open bright space to roam. To be able

to visit and also for the dog to be part of an amazing community accommodating each individuals care needs and to feel at home. Thank you and I am already looking forward to my next visit.

Reply from Leigh Stanley, General Manager at Barchester Kernow House Care Home

Thank you so much for this lovely review. Our team will be really pleased to have this wonderful feedback.

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Review of
Barchester Kenwyn Care Home
from Christine G (Power of Attorney of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

All the staff were so caring and vigilant to the residents' safety and well being. Despite the resident feeling that they did not require care, even though they did, they were very supportive. They were also very supportive to me, who has had to deal with various situations relating to the well-being

and safety of the resident.

Reply from Haley Reeve-Larson, General Manager at Barchester Kenwyn Care Home

Dear Christine,Thank you for taking the time to leave a review and I am delighted you are pleased with our service. Thank you for the feedback.

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Review of
Barchester Falmouth Court Care Home
from Zoltan S (Nephew of Resident) published on 24 June 2025 Submitted via Website • Report

Overall Experience

I visited this care home while on holiday, as my aunty is staying there , and I was genuinely impressed. The moment I walked in, it felt more like a hotel than a care home - everything was spotlessly clean, beautifully decorated, and had a really warm, welcoming atmosphere.
The staff were incredibly

attentive and friendly. I even had the pleasure of meeting the manager, who made us feel so welcome and kindly offered us hot drinks and delicious cakes. On the way to see my aunty, we passed through a lounge where a singer was performing - the residents were dancing and clearly having a great time. It was so lovely to see!
We later sat in the garden to enjoy our coffee, and it was absolutely beautiful - peaceful, well-maintained.
My aunty couldn't stop talking about how happy she is there and how well she's looked after.
Overall, I left with such peace of mind .This place really goes above and beyond. Well done and thank you

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Review of
Barchester Falmouth Court Care Home
from Simon M (Son of Resident) published on 6 June 2025 Submitted via Website • Report

Overall Experience

Falmouth Court home is a first class establishment looking after those that require help in their later years. The staff are caring and yet very professional in carrying out their duties. I cannot fault the home and I'm pleased my Mother has a placement there, being safe , looked after, and cared

for. The staff management, team are also very professional and have a total understanding of their roll, helping and managing both family members of patients and staff looking after the patients.
Well done to all of you. And thanks for looking after me Mum.

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Review of
Barchester Kernow House Care Home
from Erika S (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

The level of care which my dad is receiving is 2nd to none. The staff are lovely and there are many activities on offer eg: therapy animals, music events, parties, art projects, bar on Fridays etc. My dad has been involved in an art project where he restored a chair which will not be exhibited in Chester.

Reply from Leigh Stanley, General Manager at Barchester Kernow House Care Home

Thank you so much for this lovely review. Our staff will be so pleased to receive it.

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Review of
Barchester Kernow House Care Home
from Julia L (Wife of Resident) published on 21 May 2025 Submitted via Postal Card • Report

Overall Experience

The manager of the home was excellent in communicating with me prior to my husband arriving at the home and since. The staff are all extremely polite, friendly and caring. Nothing is ever too much trouble for them and they also care for the relations of the people that are in the home. The cleanliness

of the home is excellent. Cleaners are always present as are carers if here is an accident. The standard of the food is also excellent with thought and care in the layout of the tables and assistance given when needed.

Reply from Leigh Stanley, General Manager at Barchester Kernow House Care Home

Thank you so much for this absolutely lovely review. Our staff will be so pleased to have received this.

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Review of
Barchester Falmouth Court Care Home
from Samantha A (Stepdaughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

The Falmouth Court team were helpful, friendly and absolutely went above and beyond to ensure that my Step-mother's respite care was a positive experience for everyone. All the team were courteous and understanding to our concerns as a family and made sure that regular feedback was given as and when

we needed it.

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Review of
Barchester Kenwyn Care Home
from K C (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

When my dad first came into the home I was anxious and unsure as to how he would settle. It soon became very clear that he was well cared for and treated with kindness and respect. My worries were misplaced. The home is calm and the staff are kind although at times I believe they are understaffed and

this could be addressed by management. The entertainment is considered and the music/activities put on for the residents is excellent as too are the menu choices. My dad is happy here.

Reply from Haley Reeve-Larson, General Manager at Barchester Kenwyn Care Home

Good afternoon, Many thanks for you honest feedback and we are delighted to hear your father is enjoying his stay. I take on board your comments regarding staffing and we will continue to review…read more

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Care Homes Owned by Barchester Healthcare Ltd in Cornwall

Barchester Healthcare Ltd Locations in Cornwall (3)

Barchester Healthcare Ltd Reviews in Cornwall (223)

Barchester Kenwyn Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Kernow House Care Home

Barchester Kenwyn Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Kernow House Care Home

Barchester Kenwyn Care Home

Barchester Falmouth Court Care Home

Barchester Falmouth Court Care Home

Barchester Kernow House Care Home

Barchester Kernow House Care Home

Barchester Falmouth Court Care Home

Barchester Kenwyn Care Home

Awards / Recognitions (14)

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