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Care Home Owned by Barchester Healthcare Ltd in Inverclyde

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Barchester Healthcare Ltd in Inverclyde

Only the locations & reviews in Inverclyde for Barchester Healthcare Ltd are showing below.

View the details of all 273 locations (with 23908 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Inverclyde (1)

 - Browse 1 Care Home owned by Barchester Healthcare Ltd in Inverclyde
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Barchester Balclutha Court Care Home
48 Forsyth Street, Greenock PA16 8DY 
9.5 77 reviews
Barchester Balclutha Court Care Home, Greenock, Inverclyde
"All staff are very friendly and helpful and make everyone whether residents or visitors to the home feel very welcome and they are led by…"   Read all 77 reviews
  • from £1,351 / week
  • 83 Rooms
Location Type Care Home

Balclutha Court provides high-quality 24-hour nursing care for frail older people, as well as expert dementia care for those who require help living with the condition. The team of qualified and ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in Inverclyde (77)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.702) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Balclutha Court Care Home

from Heather D (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful and make everyone whether residents or visitors to the home feel very welcome and they are led by an excellent management team. My mother's care home closed down very unexpectedly a few months ago and the transition to Balclutha was made seamless by all concerned.
From day one my mother, myself and family have been made to feel very welcome by all the lovely staff and she settled in very quickly. I take great comfort in the knowledge that she is being looked after so well by such dedicated hard working staff and that she is happy and content. It is always a pleasure to go into the home for a visit and I really appreciate that relatives are kept well informed about everything and are included in activities and social events. I am very thankful that my mother found a wonderful home in what could have been a very difficult time for her and myself.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from L M (Great-granddaughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran loves in Balclutha she's happy an content. They staff are so lovely and kind and look after my gran to the best of their ability.
They do lots of activities with her and make sure she is well looked after.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review of

Barchester Balclutha Court Care Home

from S W (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked around at several care homes with my mother to make her feel included and this was by far the best decision we have made for my mother, its not too big, feels very homely and safe and my mother just clicked instantly with it, she has never looked or been happier. The staff are amazing would bend
over backwards for the residents nothings ever a bother.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Irene W (Sister of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On first visit, myself and the family thought this was the best place for our family member to live and be looked after. The friendly staff made us all feel welcomed, and we felt reassured that all her needs would be met in a compassionate and professional manner. Now that she's been there for a few
weeks, we are sure we made the right decision. We look forward to our visits with our family member, and are content that she is happy and safe.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your kind review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from S B (Son of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was a resident in Barchester Balclutha Court Care Home for 9 months. The home is warm and friendly and so welcoming. The staff treated my dad like he was their own family and made the experience so much easier. He was loved by all the staff and we are very grateful for their excellent care and
attention from the day he was admitted until he passed away.
Reply from Jane Longstaff, On behalf of Balclutha Court at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from C B (Granddaughter of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad was extremely well cared for in the home. He was treated with respect and dignity at all times and the end of his life was made better through his care. The staff are all so kind and caring and should be commended for all their hard work.
Reply from Jane Longstaff, On behalf of Balclutha Court at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Sheila M (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Barchester Balclutha Court Care Home since May 2024.
She is very well looked after by kind and caring staff.
As a family visiting my mum, we are always struck by the warm and welcoming atmosphere at Balclutha.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your kind review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Stacy M (Granddaughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran has been a resident now for a few months. When she first arrived she was very unsettled but I can honestly say, thanks to the staff on the floor, nurses and management, my gran has become more settled as time goes on. She has dementia and limited mobility and the staff provide a person-centred
approach to care for her. Activities are well-planned and my gran has been enjoying a few of these while she has been a resident. Staff within the care home are very approachable and are willing to work with my family to make sure my gran receives the best care. No complaints at all - excellent care with supportive and caring staff.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from A M (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum has been a resident at Barchester Balclutha Court Care Home for nine months. As a family, we feel we can trust the staff.
We appreciate the transparency from the care home, in general, and are happy with the regular communication.
We are aware that the building is older and it would be good
if all residents could have an en-suite bathroom. The recent redecorating is nice, especially the garden room. The staff, in general, are caring and we feel our mum gets treated with respect.
The activity staff are great also.
Appreciate that working and running a care home is a very difficult job, with every day bringing different challenges. Despite this, the manager, deputy manager and team do a great job.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Marie B (Daughter-in-law of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we could never fault this place my father-in-law just loves it. The staff are all lovely very welcoming and also very professional in thier roles.
The manager and deputy manager's doors are always left open if you need a chat about anything. When my father-in-law was unwell they were on
the phone to us straight away to tell us he had to hospital. All I can say is this home is 10 out of 10 for everything
Reply from Jane Longstaff, On behalf of Balclutha Court at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Eleanor M (Sister of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend Barchester Balclutha Court Care Home highly enough. They give the residents so much care and attention. You only have to ask for something once and it is done, from hospital appointments to what are the residents favourite things to do. The staff are just the best and the home is spotless.
The residents all like to stop you in the corridor to have a wee chat, they all seem to know each other. We can pop in at any time with no notice to see our loved ones. Keep up the great work guys and thank you all.
Reply from Jane Longstaff, On behalf of Balclutha Court at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from A H (Friend of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one the experience in Balclutha was first class. Staff at all levels are excellent. The care, compassion and understanding of all of the carers shines through. Despite the long hard working days the staff always have time for the residents. I cannot praise this care home highly enough.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Edna C (Sister-in-law of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I am delighted with the care given to my brother-in-law. All staff, including the management, administration and reception staff, are very willing to help, action and support any requests made.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Pauline D (Regular Volunteer) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is always a pleasure to visit Barchester Balclutha Court Care Home. I visit 22 people from our church going once a week doing the top and bottom floors alternate weeks. Due to fewer to visit on the top floor, I usually manage a few on the bottom floor every week. The staff are very helpful and welcoming
and the people I visit are very happy with their care. I have got to know some relatives too as I do my rounds.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you so much for your lovely words. It is always a pleasure to have you visit.
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Review of

Barchester Balclutha Court Care Home

from James R (Brother of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Balclutha has taken my sister at a critical time. She was discharged from the hospital with several issues, including Parkinson's as well as cognitive dysfunction. You have stabilised these issues and helped her through the loss of ability to stand and the related loss of independence issues and difficulties
as her world shrank. She has responded to being treated with respect whilst being aware of the realities and limitations of her condition. Thank you.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Balclutha Court Care HomeThank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.
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Review of

Barchester Balclutha Court Care Home

from Finlay G (Son of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was recently in respite at Barchester Balclutha Court Care Home in Greenock. The overall experience was excellent, from a warm welcome at reception through to every member of staff I encountered being friendly and attentive to my mother. The rooms are spotlessly clean, the food looked very
good and activities were available for my mother. Medication was handled professionally and promptly, my mother felt safe within the home and only had praise for all the staff, including management. Should we require respite in the future, Balclutha will be not only ours but my mother’s preferred option. Well done to the manager and all the staff at Balclutha.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your lovely review. It was a pleasure looking after your mum and we look forward to seeing her in November.
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Review of

Barchester Balclutha Court Care Home

from A S (Husband of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel most thankful for the care provided. I only have a few "quibbles" which might be considered. why does perfection matter if we lose human contact as a result? Can staff be allowed to get on with what they're doing without interference? They manage better when pairs are required! We would enjoy
our meals more if there wasn't pressure to get finished. Let us recognise that we all have value - staff and residents alike.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Annmarie D (Niece of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend the home enough in terms of how it’s run and the care that is provided to the residents; the staff are super friendly and really care about their residents. The activities that they organise are fantastic.
Our uncle was well looked after, and the staff took the time to get to know
him and what his passions were.
The only downside is the rooms don’t have en-suites compared to some of the more modern homes, but the home itself is spotless.
This is the second time we’ve had a relative in the home, and I would recommend it to anyone thinking about it.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Diane M (Stepdaughter of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted and relieved that my stepfather has settled in Balclutha Court and chose himself not to return home as he wasn't coping with his health issues. He feels happy and secure knowing the staff are always there for support, his health has improved since going there in May 2023. Also, he is
enjoying the company of other residents which has enabled him to have a better quality of life with purpose, enjoying the activities and outings. He is so comfortable in his surroundings with a few of his own items from home and new which has helped him settle. I am very grateful to the home manager who accessed him before admission observed him and listened to what he wanted, I feel all of the staff are very professional, friendly, and approachable it's definitely a person-centred home from my experience which my star ratings reflect.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Balclutha Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of

Barchester Balclutha Court Care Home

from Fiona C (Resident) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to stay at Balclutha Court Care Home in January 2023 - since then I have come to really love staying here. the activities are really good - you get such a good laugh and the company is great. I have made new friends not only with the residents but with the staff too. They really include me with
everything going on.
I feel like I have been welcomed into a nice big new family here. My own family come and visit me, they can pop in whenever they like, it's brilliant. I have a lovely room with all my personal bits in it and a locker where I can keep things safe. I even have a fridge my brother brought in for me for my juices and snacks. The food is lovely - especially the steak pies and sausage casseroles. The kitchen staff are really attentive and look after me making sure I get something to eat that I like. I'd like to leave a special comment on the girls that help look after me - they are wonderful and I have struck up a few nice relationships with them, they helped me settle in well.
Reply from Alison Dickson, General Manager at Barchester Balclutha Court Care HomeThank you for your lovely review. We are so happy that you came to stay at Balclutha Court and have made so many new friends. We love having you.
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Awards / Recognitions (15)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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