Care Homes Owned by Barchester Healthcare Ltd in East Riding of Yorkshire

Mallard Court is an excellent care home. My auntie has been here since January after a stay in hospital after a fall. The care staff are excellent and treat the residents with kindness, compassion and respect. The cleanliness is excellent. The food is outstanding and I stay for lunch every week when I visit. Management staff are excellent and the home is very well run.

Our friend has really settled in and is happy at Lindum House

I am glad my brother is in this home the carers are brilliant in fact all staff even the cleaners are loving and careing to residents nothing to much trouble he has only been in a few months but he has settled realy well. He is looked after realy well always clean and tidy.

Thank you for taking such good care of her x

Lindum House is very comfortable, and always clean. Each resident has their own room which has modern decor, and has a toilet and wash hand basin. The rooms look onto lovely well kept gardens which the residents can enjoy. The dining room is like a restaurant, and there is a menu choice. They sit with the same people which encourages conversation and friendships. There is plenty of space with two big lounges and a smaller 'quieter one'. Morning and afternoon drinks and biscuits are served, and both residents and guests can also make a drink. The staff are amazing, very friendly, professional and caring across all job roles, and have 'banter' with the resiodents. The activity co-ordinators are great and organise daily activities as well as outings. A hairdresser attends weekly as does a beautician to do manicures. My friend has settled really well and is very well cared for.

Thank you all

Lovely staff really caring and supportive. Laura has complex needs which are really well catered for and there always seem to be lots of staff on hand to help which has not been the case at other places. Laura seems happy and she loves the staff here.

Mallard Court offered a much needed respite opportunity at short notice. Viewed home on line & met with staff who are friendly and professional. No hesitation in agreeing to them caring for family member. Warm welcome, cheerful staff , excellent understanding of individuals needs .Relaxed atmosphere and visiting opportunities. I am told the food is great and will join for lunch soon . I understand various activities are arranged and will encourage participation. I have observed various staff members interacting with residents and was pleased to see they gave time and understanding to each person . I believe that Mallard Court is safe homely environment where a high level of care is extended to all .

Overall the home is well run and provides a pleasant environment for the residents. All the meals are prepared using fresh products on site, which is not the case in all residential homes. The staff organises regular entertainment and activities for the residents. The home have an open policy toward visits from family and friends and allow visitors to stay for a meal with their family member for a small fee. Overall I am pleased with all aspects of the home and the care that the staff provide.

I find this home very pleasant to visit and the hygiene is absolutely first class. The residents are cared for very professionaly and nothing is too much to ask.They have entertainment to the best of their ability and all staff and residents get involved

Ever since we visited Castle Park we had a really good feel for the place and all the staff. My daughter has been a resident for just over a month and has settled in very well. Everyone have been very welcoming and do as much as possible for all residents and visiting is a pleasure.

We moved our mum from another nearby home where we had major problems with another resident attacking her. The change since we moved to Beaumont has been incredible - mum is happier, is getting up in the mornings and overall is more settled. Can't speak highly enough of the staff and facilities.

The home is clean & tidy and the staff are friendly & welcoming. We always felt comfortable to know our parent was getting such great care. The staff where very caring both with the residents and the families too.

This review is applicable to a permanent resident who has been at Castle Park since 2020 although there appears to be regular changes of staff, the overall quality of caring has remained high, particularly shown by the friendliness between Carer and Resident in both medical and social situations. A wide range of activities is programmed and in my son's situation he is taken for, external to the Home, physio. The rooms at Castle Park have recently been tastefully refurbished and in my son's case, personalised with possessions including photographs ad memorabilia. Meal choices are varied and served in accordance with residents' wishes. The management and caring teams appear well structured and clearly defined. The Care Home manager produces and circulates a monthly newsletter to families/friends of residents with residents encouraged to contribute.

The facilities are well maintained and regularly updated, keeping everything clean, modern, and comfortable. What really stands out, though, is the care staff-they consistently go above and beyond, offering not just professional support but also a personal touch, taking the time to get to know residents and their families.

Although value for money I feel is expensive compared to some care homes it is very good.

The care home is welcoming and pleasant to be in, we have not had any problems with anyone or anything in the home. They offer a variety of meals and activities for their service users which is handy for people that need different things to stimulate them.

I can't speak highly enough of Beaumont Stamford Bridge. I moved my mum from a care home in the North West and the difference was like night and day. Staff at Beaumont go above and beyond in every way. It is immaculate, the food is first class, rooms are scrupulously clean and laundry is washed and actually returned to the residents. My mum had many complex physical and mental health issues, all of which were understood with empathy and dealt with professionally by staff. Sadly my mum developed a terminal condition. This was treated in Beaumont with compassion and she was nursed with such love and care for the 3+ years that she lived there right up until the end. It is very much a family rather than a care home and the staff truly set it apart. They have been there for me too and I felt their love and support when she passed away. I cannot recommend Beaumont enough and it was worth every penny to see her safe and so well cared for.

Everything is well organised and the staff work as a great team. There is a clear routine everyday which helps build trust and confidence with the residents. Clothes are always clean and the environment is always tidy. There are plenty of activities but there is no pressure to participate. As a relative I am always included and listened to and never made to feel a nuisance when I ask for something, which is much appreciated. Some of the furnishings are a bit tired, but this is purely cosmetic.

The care my husband receives at Castle Park is wonderful. Nothing is too much. The staff are attentive to his needs. In particular the enthusiasm from the activity team is second to none. There is always fun at the home and lots of different activities.