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Care Home Owned by Barchester Healthcare Ltd in North Somerset

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Barchester Healthcare Ltd in North Somerset

Only the locations & reviews in North Somerset for Barchester Healthcare Ltd are showing below.

View the details of all 273 locations (with 23908 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in North Somerset (1)

 - Browse 1 Care Home owned by Barchester Healthcare Ltd in North Somerset
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Barchester Cadbury Hall Care Home
High Street, Yatton, Bristol BS49 4DW 
9.7 52 reviews
Barchester Cadbury Hall Care Home, Bristol, North Somerset
"Friendly happy home. I have every confidence in the management and care my mum has been and is receiving at the home. Any questions I have…"   Read all 52 reviews
  • from £1,271 / week
  • 34 Rooms
Location Type Care Home

Cadbury Hall offers a warm and welcoming environment and a stunning interior designed with residents’ comfort in mind. Cadbury Hall has undergone significant refurbishment which was completed in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Mental Health Care

Barchester Healthcare Ltd Reviews in North Somerset (52)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.702) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Cadbury Hall Care Home

from J G (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Superficially, Cadbury Hall looks great. There are some kind and caring staff. Unfortunately, in spite of several polite verbal and written requests, my mother's care (after the first few weeks) was appalling and she was at significant risk. We felt we had no option but to move her to another home
with immediate effect. Due to concerns for mum and other residents, referrals were made to CQC and North Somerset Safeguarding, who upheld ALL complaints. These included issues with basic personal care, medication, state of room, psycho social wellbeing and physical health, note keeping, culminating in lack of timely response for significant health issue which was potentially highly dangerous. As a family (and as found by the investigation by Safeguarding) we believe strongly that Cadbury Hall neglected mum and were in breach of contract. They over promised and under delivered. I could never recommend them.
Reply from Feedback Team, The Feedback Team at Barchester Cadbury Hall Care HomeThanks for taking the time to leave your review. We're sorry to hear that your experience with our Cadbury Hall Care Home did not meet your expectations. We've carried out a thorough review of your concerns and shared our findings, but we're sorry you remain dissatisfied. You can find our full complaint process at www.barchester.com/feedback . Kind regards, Barchester's Customer Feedback team
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Review of

Barchester Cadbury Hall Care Home

from Tina J (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly happy home. I have every confidence in the management and care my mum has been and is receiving at the home.
Any questions I have are met with kindness and understanding.
A truly caring care home
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Review of

Barchester Cadbury Hall Care Home

from L M (Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only 2 weeks in care. Supported by staff who were kind and caring. Food excellent. Management approachable and helpful. Lovely care home.
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Review of

Barchester Cadbury Hall Care Home

from Debbie S (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had a week's respite care and I personally loved the facilities and care. Unfortunately my Dad was not well enough to join in with the weekly activity program but did mange a trip to the Garden Centre on the minibus which he enjoyed. The care staff were astute to his needs and looked after
him to the best of their ability.
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Review of

Barchester Cadbury Hall Care Home

from John A (Respite Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service for 1 week stay
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Review of

Barchester Cadbury Hall Care Home

from Tracey W (Daughter-in-law of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother in law was accepted in to the home within a few days of asking for respite care and then my father in law was moved from a different home to Cadbury Hall so they could be together.
The staff, food and cleanliness were all excellent. Everything was no trouble.
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Review of

Barchester Cadbury Hall Care Home

from Margaret A (Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Cadbury Hall following a fall for 1 week. I found this so beneficial I stayed for a second week. The staff day and night, were all exceptional; kind, friendly caring cheerful supportive and willing to help. Very quickly addressing residents by name. The hall is 'like new'! Very well furnished
and fitted, pictures on walls - all quality. Residents are very well fed. Good menus with good range of choice and food is well presented and enjoyable. The coffee/tea station in reception is a nice facility. The activities programme is very good. Well planned, range of interesting possibilities and alternatives. The hall and the residents are all very well cared for.
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Review of

Barchester Cadbury Hall Care Home

from I B (Sister of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Exceed expectation.
Welcoming and happy feeling the whole time my sister was with you in Cadbury Hall.
No worries everybody very helpful.
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Review of

Barchester Cadbury Hall Care Home

from Sandra H (Niece of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was our first experience of respite care & we were pleased with the care received. Staff were pleasant & willing to help & encourage my aunt.
The rooms & overall building were clean & bright. Great care was taken to provide meals that accomodated my aunts' tastes & were nourishing for her.
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Review of

Barchester Cadbury Hall Care Home

from Graham H (Nephew of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95 year old aunt was at Cadbury Hall for just 2 weeks respite care. She remembers nothing about the experience due to her dementia but she was warmly welcomed by the manager and staff. She was very well looked after had everything she needed.
The manager was very helpful and a pleasure to deal
with. As well as the excellent carers, many other staff (e.g. housekeeping) would talk to her and help her.
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Review of

Barchester Cadbury Hall Care Home

from P D (Respite Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Put my mind at rest for the first time.
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Review of

Barchester Cadbury Hall Care Home

from John B (Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-run, happy 'home'.
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Review of

Barchester Cadbury Hall Care Home

from Joyce J (Respite Resident) assisted by family/friend published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This has been an excellent stay for the last two weeks. Although I have not been able to take advantage of all the activities, due to my mobility, the staff have looked after me well. The food and care have been superb and have had a comfortable and enjoyable stay. This has been my first stay and will
hope to stay again in the near future.
Thanks to you all.
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Review of

Barchester Cadbury Hall Care Home

from J C (Wife of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband spent two weeks respite care at Barchester Cadbury Hall Care Home and enjoyed the experience - a good result as he's not the easiest person to please! He loved all the staff.
Reply from Angela Grace, Home Sales Advisor at Barchester Cadbury Hall Care HomeThank you. It was lovely to to have your husband stay with us. We look forward to welcoming you back at Cadbury Hall very soon.
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Review of

Barchester Cadbury Hall Care Home

from Michael W (Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived here from hospital in August 2024. I had been very unwell with very low mood for some months. I now feel very well and am much more cheerful. The staff have treated me with the utmost kindness and although I initially was disappointed with the food provided, it has markedly improved of late.
Reply from Angela Grace, Home Sales Advisor at Barchester Cadbury Hall Care HomeThank you. It was an absolute pleasure to see your progress over the past few months. A true transformation. We all enjoyed your singing and interactions with other residents/staff. We look forward to welcoming you back - post-operative care at its finest.
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Review of

Barchester Cadbury Hall Care Home

from Pete B (Son of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has a lovely room and is very pleased with the levels of care and service. We have both found that nothing is too much trouble and the staff are always polite and eager to help. I join Dad for lunch on Mondays and the food is always excellent.
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Review of

Barchester Cadbury Hall Care Home

from F S (Daughter-in-law of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law and myself were treated with much kindness, dignity and respect. Staff were really great and the attention to detail was fantastic. Landry service was outstanding, food and drinks room excellent, beautiful lounges too. My mother-in-law enjoyed her time spent here and joined in many
activities. The memory book of this plus photos was a great touch.
Reply from ANGLEA GRACE, Home Sales Advisor at Barchester Cadbury Hall Care HomeThank you. It was lovely to have your mother-in-law stay with us.
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Review of

Barchester Cadbury Hall Care Home

from Pauline T (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful place, from staff, rooms, entertainment and food and not forgetting residents.
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Review of

Barchester Cadbury Hall Care Home

from Wayne S (Son of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful care home. All of the staff are happy, friendly and attentive. Nothing is too much trouble for them. The food is simply amazing and all homemade.
Excellent home led by an excellent manager. Thank you for looking after Mum.
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Review of

Barchester Cadbury Hall Care Home

from Anne S (Daughter-in-law of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From making my first enquiry about respite care until the day of discharge back home - my experience of the home was extremely positive. The home is well managed and the manager is often seen around the home and is very friendly and approachable. The care staff (all staff) were all welcoming and friendly.
The home is proactive in providing engaging and therapeutic activity. The food was outstanding and served in beautiful restaurants.
Housekeeping and laundry was exceptional too!
A five-star hotel that provides care with dignity and respect.
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Awards / Recognitions (15)

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