Care Home Owned by Barchester Healthcare Ltd in North Somerset
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Somerset for Barchester Healthcare Ltd are showing below.
View the details of all 270 locations (with 22545 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in North Somerset (1)
Barchester Cadbury Hall Care Home
9.8
47 reviews
High Street, Yatton, Bristol BS49 4DW
"I came to Cadbury Hall following a fall for 1 week. I found this so beneficial I stayed for a second week. The staff day and night, were…" Read all 47 reviews
Location Type Care Home
Cadbury Hall offers a warm and welcoming environment and a stunning interior designed with residents’ comfort in mind. Cadbury Hall has undergone significant refurbishment which was completed in April 2022. Cadbury Hall Care Home can be found on the… Read more about Barchester Cadbury Hall Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- 34 Rooms from £1,465 / week
Barchester Healthcare Ltd Reviews in North Somerset (47)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.738) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Cadbury Hall Care Home
from Margaret A (Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came to Cadbury Hall following a fall for 1 week. I found this so beneficial I stayed for a second week. The staff day and night, were all exceptional; kind, friendly caring cheerful supportive and willing to help. Very quickly addressing residents by name. The hall is 'like new'! Very well furnished
and fitted, pictures on walls - all quality. Residents are very well fed. Good menus with good range of choice and food is well presented and enjoyable. The coffee/tea station in reception is a nice facility. The activities programme is very good. Well planned, range of interesting possibilities and alternatives. The hall and the residents are all very well cared for.
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Review of
Barchester Cadbury Hall Care Home
from I B (Sister of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Exceed expectation.
Welcoming and happy feeling the whole time my sister was with you in Cadbury Hall.
No worries everybody very helpful.
Welcoming and happy feeling the whole time my sister was with you in Cadbury Hall.
No worries everybody very helpful.
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Review of
Barchester Cadbury Hall Care Home
from Sandra H (Niece of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
This was our first experience of respite care & we were pleased with the care received. Staff were pleasant & willing to help & encourage my aunt.
The rooms & overall building were clean & bright. Great care was taken to provide meals that accomodated my aunts' tastes & were nourishing for her.
The rooms & overall building were clean & bright. Great care was taken to provide meals that accomodated my aunts' tastes & were nourishing for her.
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Review of
Barchester Cadbury Hall Care Home
from Graham H (Nephew of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My 95 year old aunt was at Cadbury Hall for just 2 weeks respite care. She remembers nothing about the experience due to her dementia but she was warmly welcomed by the manager and staff. She was very well looked after had everything she needed.
The manager was very helpful and a pleasure to deal
The manager was very helpful and a pleasure to deal
with. As well as the excellent carers, many other staff (e.g. housekeeping) would talk to her and help her.
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Review of
Barchester Cadbury Hall Care Home
from P D (Respite Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Put my mind at rest for the first time.
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Review of
Barchester Cadbury Hall Care Home
from John B (Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A well-run, happy 'home'.
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Review of
Barchester Cadbury Hall Care Home
from Jean G (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a fortnight's respite stay in October and due to her increasing need for support, my mum was very happy to permanently move into Barchester Cadbury Hall Care Home in late November. The manager and all her team welcomed Mum (almost 101 years old) back with great kindness and Mum has settled in
well.
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Review of
Barchester Cadbury Hall Care Home
from Joyce J (Respite Resident) assisted by family/friend published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
This has been an excellent stay for the last two weeks. Although I have not been able to take advantage of all the activities, due to my mobility, the staff have looked after me well. The food and care have been superb and have had a comfortable and enjoyable stay. This has been my first stay and will
hope to stay again in the near future.
Thanks to you all.
Thanks to you all.
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Review of
Barchester Cadbury Hall Care Home
from J C (Wife of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband spent two weeks respite care at Barchester Cadbury Hall Care Home and enjoyed the experience - a good result as he's not the easiest person to please! He loved all the staff.
Reply from Angela Grace, Home Sales Advisor at Barchester Cadbury Hall Care Home
Thank you. It was lovely to to have your husband stay with us. We look forward to welcoming you back at Cadbury Hall very soon.
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Review of
Barchester Cadbury Hall Care Home
from Michael W (Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I arrived here from hospital in August 2024. I had been very unwell with very low mood for some months. I now feel very well and am much more cheerful. The staff have treated me with the utmost kindness and although I initially was disappointed with the food provided, it has markedly improved of late.
Reply from Angela Grace, Home Sales Advisor at Barchester Cadbury Hall Care Home
Thank you. It was an absolute pleasure to see your progress over the past few months. A true transformation. We all enjoyed your singing and interactions with other residents/staff. We look forward to welcoming you back - post-operative care at its finest.
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Review of
Barchester Cadbury Hall Care Home
from Pete B (Son of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has a lovely room and is very pleased with the levels of care and service. We have both found that nothing is too much trouble and the staff are always polite and eager to help. I join Dad for lunch on Mondays and the food is always excellent.
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Review of
Barchester Cadbury Hall Care Home
from F S (Daughter-in-law of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law and myself were treated with much kindness, dignity and respect. Staff were really great and the attention to detail was fantastic. Landry service was outstanding, food and drinks room excellent, beautiful lounges too. My mother-in-law enjoyed her time spent here and joined in many
activities. The memory book of this plus photos was a great touch.
Reply from ANGLEA GRACE, Home Sales Advisor at Barchester Cadbury Hall Care Home
Thank you. It was lovely to have your mother-in-law stay with us.
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Review of
Barchester Cadbury Hall Care Home
from Pauline T (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wonderful place, from staff, rooms, entertainment and food and not forgetting residents.
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Review of
Barchester Cadbury Hall Care Home
from Wayne S (Son of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a wonderful care home. All of the staff are happy, friendly and attentive. Nothing is too much trouble for them. The food is simply amazing and all homemade.
Excellent home led by an excellent manager. Thank you for looking after Mum.
Excellent home led by an excellent manager. Thank you for looking after Mum.
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Review of
Barchester Cadbury Hall Care Home
from Anne S (Daughter-in-law of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From making my first enquiry about respite care until the day of discharge back home - my experience of the home was extremely positive. The home is well managed and the manager is often seen around the home and is very friendly and approachable. The care staff (all staff) were all welcoming and friendly.
The home is proactive in providing engaging and therapeutic activity. The food was outstanding and served in beautiful restaurants.
Housekeeping and laundry was exceptional too!
A five-star hotel that provides care with dignity and respect.
Housekeeping and laundry was exceptional too!
A five-star hotel that provides care with dignity and respect.
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Review of
Barchester Cadbury Hall Care Home
from Mike B (Son of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very impressed with every aspect of the care. Every staff member was genuinely caring and patient. I would recommend this home to anyone.
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Review of
Barchester Cadbury Hall Care Home
from Amy J (Daughter of Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my dad has had has been exceptional. The staff have gone above and beyond to make him feel safe and cared for. There is a lovely atmosphere and the facilities make you feel like you are in a hotel rather than a care facility. I trust completely that Dad is in a safe environment.
Reply from Anglea Grace, Home Sales Advisor at Barchester Cadbury Hall Care Home
Thank you. It's an absolute pleasure to have your dad stay with us at Cadbury Hall.
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Review of
Barchester Cadbury Hall Care Home
from Mary M (Daughter of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Barchester Cadbury Hall Care Home is consistently caring and respectful of residents. My mother is very happy here. She calls it her home and the staff, her friends.
The home has also gone to extra lengths to care for her - accepting her back from hospital when the hospital had lost her mobility and
The home has also gone to extra lengths to care for her - accepting her back from hospital when the hospital had lost her mobility and
working with a physio to get some mobility back.
Reply from Anglea Grace, Home Sales Advisor at Barchester Cadbury Hall Care Home
Thank you. It's an absolute pleasure to have your mum with us at Cadbury Hall.
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Review of
Barchester Cadbury Hall Care Home
from Elizabeth H (Granddaughter of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely home, staff are fabulous - friendly, helpful and very accommodating.
Reply from Anglea Grace, Home Sales Advisor at Barchester Cadbury Hall Care Home
Thank you. It's been a delight having your grandmother stay with us at Cadbury Hall.
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Review of
Barchester Cadbury Hall Care Home
from Julie J (Respite Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I stayed for twelve days recuperating from a hip replacement and enjoyed my stay as everyone was very welcoming and helpful.
Meals could have been improved as two days we were served cold soup which had to be sent back three times. I don't understand why the chefs choose so many foreign dishes as
Meals could have been improved as two days we were served cold soup which had to be sent back three times. I don't understand why the chefs choose so many foreign dishes as
people of our generation just want good, old-fashioned English food and not too spicy. The best meal was coronation chicken but some of the foreign dishes were inedible and had to be sent back.
One member of staff is excellent at washing your hair giving you a good massage, making you feel great. Another member of staff was also very good. Thank them for me.
The only disappointing thing was your misleading information concerning how good you are supposed to be. On my visit to see the home, I was taken to the upstairs dining room where I was most impressed by the wonderful menu. I invited a friend to come and share a meal only to be told that this menu is only to impress visitors and not served. Why be so dishonest and misleading?
One member of staff is excellent at washing your hair giving you a good massage, making you feel great. Another member of staff was also very good. Thank them for me.
The only disappointing thing was your misleading information concerning how good you are supposed to be. On my visit to see the home, I was taken to the upstairs dining room where I was most impressed by the wonderful menu. I invited a friend to come and share a meal only to be told that this menu is only to impress visitors and not served. Why be so dishonest and misleading?
Reply from Feedback Team, The Feedback Team at Barchester Cadbury Hall Care Home
Thank you for your review following your stay with us. We appreciate your feedback on our food offering and are sorry this was your experience, we understand our chef looked into this for you. It is lovely to hear how the team were supportive of your needs and we look forward to welcoming you back in the future for further respite. Kind regards, Barchester's Customer Feedback Team
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Awards / Recognitions (14)
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