Barchester Healthcare Ltd in Nottinghamshire | 5 Care Homes

Review of
Barchester Lancaster Grange Care Home
from David W (Nephew of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience

Since her arrival at Lancaster Grange my aunt has gained in strength, seems to be eating well and has a good relationship with the staff. I am satisfied that she is receiving good care.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you for your kind review, it means a lot to all staff to have your continued support for all the work they do. Wishing you and your lovely family all the best

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Review of
Barchester Lancaster Grange Care Home
from George S (Husband of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience

As before, my wife has been a resident of Lancaster Grange Care Home. After treatment has been consistently of the highest standard. The staff all seem to be caring and act in a consistant way, recording every face to face encounter with my wife and recording their experience on digital handsets. The

room is always tidy and the beds and linens clean. I am kept really informed of my wife's condition, by face to face encounter on telephone by both senior dementia staff and doctors. The whole experience from entering the home to leaving leaves me totally satisfied that my wife is in the best possible place.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

As always we remain constantly grateful for all your support. You are as much a part of our lovely home as your wonderful wife.

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Review of
Barchester Edingley Lodge Care Home
from Mark R (Son of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

My mother stayed at Edingley Lodge for 6 weeks following a fall in which she broke her wrist. From first contact to discharge, the experience was a pleasure and stress free for both myself and my mother.
All the staff are helpful and nothing is too much trouble. My mother was particularly impressed

with the carers, so patient and understanding. We would have no hesitation in recommending to others.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you for the lovely review on your experience with us at Edingley Lodge. It was a pleasure to have your mum and we are glad that mum enjoyed her stay with us.

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Review of
Barchester Lancaster Grange Care Home
from L L (Daughter of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

I am constantly amazing + delighted with the care patience and dedication the staff give give to my mother. She is well looked after + quite obviously loved. I could ask for no more.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Such a lovely review, you are both so kind and so involved in the home. I hope you all realise how special your loved one is to us here at Lancaster Grange.Sincerely all the very best to you both

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Review of
Barchester Lancaster Grange Care Home
from Mary C (Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

I had extremely good help and care today today, 15th March, above and beyond, from 2 staff members in particular dealing with me in what was a unusual situation for me, they were kind and professional in what could have been stressful for me. I have thanked them personally but wished to pass on my experience.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

A wonderful review from a wonderful woman, like I said to you at the residents meeting this morning its SO lovely seeing you about the home so much every day now. I know these recent changes have had such a positive impact.Cant wait for summer when we will all be in the lovely gardens together

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Review of
Barchester Hall Park Care Home
from Michaela L (Granddaughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Brilliant home in my opinion! Staff were very friendly, caring and attentive; plenty of activities for residents to get involved in including a day out; clean and beautiful exterior to home. I also like that the visiting times were not restricted and you could visit at any time. Couldn't compliment

this home enough!

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your review it's lovely to receive feedback I will forward this onto the team .

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Review of
Barchester Hall Park Care Home
from J K (Son of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Mother has been in Hall Park since early this year , everything about the care home is 100% , from walking in the reception area a very friendly welcome, every one of the staff on the first floor are very kind and helpful, they really look after my mother in every way. The rooms are warm and very comfortable.

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your positive feedback it's always lovely to pass this onto the team .

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Review of
Barchester Lancaster Grange Care Home
from Janet A (Niece of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My aunt was in Lancaster Grange for only 4 weeks before she sadly passed away. I cannot praise all the staff enough for their care of my aunt. They were all very helpful & couldn't do enough for her to keep her comfortable during her short stay.
We were kept informed all the time as to what was happening.

I would not hesitate to recommend Lancaster Grange to anyone

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your wonderful review, I do wish we had got to know you all much better and that your Wonderful Aunt would have been with us longer. Wishing you and your lovely family all the very best

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Review of
Barchester Hall Park Care Home
from A B (Sister of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

Everyone is very friendly and helpful from the receptionist, office staff, carers and all helpers in the house. It is bright, very clean and a very welcoming place to visit. It in like visiting my sister's own home. The activities are relative and enjoyable and my sister loves them and takes part often.

I am frequently offered a tea or coffee and there is a very happy atmosphere.

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your lovely feedback I will be sure to pass this on to the team

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Review of
Barchester Forest Care Home
from V T (Sister of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My sister has been a resident since April 2023 the staff all appear to be really caring and show their love for the residents which is so important to me. As a black resident staff have taken the time to learn how to look after her hair by cornrowing it instead of cutting her hair. Care homes need to

be able to cater for the culture of the resident. My sister would not cut her own hair, she likes it plaited, so this is good. Very happy with the activity co-ordinator. Being sat in their room doing nothing with only their thoughts is not good, they need their minds stimulated. Each resident have different personalities and person centred care is important and should be encouraged not only on paper. My sister loves to sing and this is being encouraged by the co-ordinator by taking her out to church to worship and do something she enjoys. I am looking forward to seeing more involvement outside of the care home and the activities planned catered for each individual need.
Thank you.

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Review of
Barchester Forest Care Home
from P B (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Having mum so far away it's reassuring to know that she is looked after so well and is safe and happy. The home is clean, spacious, friendly and helpful staff. Food is varied and of good quality and there are nice private areas in which to visit. The day trips and activities are enjoyed by all the residents

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Review of
Barchester Forest Care Home
from Dawn R (Wife of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

My husband has been in this care home for just over 2 months and I am so happy with how he Is being cared for. The staff are very friendly and have helped my husband settle in well.The food is really nice and the care home is always clean.

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Review of
Barchester Forest Care Home
from Linda P (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Mum continues to receive all the care and support she needs and her daily hygiene routine has improved. The staff team are friendly, knowledgeable, caring and approachable. Any concerns or issues are generally resolved satisfactorily and in a timely manner. Occasionally incidents arising have been reported

to me a few days after the event rather than on the day. Mum does require a soft food diet and to be supervised during meal times, also requires encouragement to eat and drink adequately. Although mum now prefers to stay in her room, the new activity coordinator is very proactive and has organised lots of activities, events and outings for the residents since being in post.

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Review of
Barchester Edingley Lodge Care Home
from Diana E (Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

I can't speak highly enough of my stay at Edingley Lodge. Every single member of staff has been kind, caring, and very helpful. The place itself is beautiful, everywhere is spotlessly clean, and the meals are always very nice too. For anyone thinking of using Edingley Lodge, I can assure them they would

be making a very wise choice.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Hi, Thank you for your honest feedback. The team will be absolutely happy to know that your stay was enjoyable and you felt cared for. Look forward to seeing you when you need help from us.

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Review of
Barchester Lancaster Grange Care Home
from Helen H (Daughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

Moving Mum to residential care was a huge decision. Lancaster Grange stood out immediately in terms of attitude, ease of planning and listening to our needs. Mum, in spite of her devastation admitting she could no longer cope on her own and leaving her beloved home, has settled in beautifully. After

10 months, she feels Lancaster Grange is her home. The staff feel like family. There is a wonderful sense of community. As her family, I feel as much a part of Lancaster Grange as the residents and staff alike. Obviously, I'd like Mum to be living independently but Lancaster Grange comes a very close second.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Such a lovely review and we are extremely grateful. Your mother is a huge part of our lives here and now an even bigger part of mine as she's just two doors down. We all love her positivity and I can't wait to see her spending time in her garden area in the spring. Absolutely all the best.

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Review of
Barchester Hall Park Care Home
from Samantha H (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience

From the enquiry about my dad, to when he left after 2 weeks of respite, the care home staff were outstanding.
Always welcomed with a smile and the offer of fresh coffee and pastries.
All the staff were helpful with my dad and couldn't do enough for him.
It was like a 5 star holiday for him.
Thank

you to the care home manager for all your advice and always there to have a chat.
I cannot thank you all enough for all the care you gave my dad while there, you are all stars.

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your review it's lovely to hear your positive experience. The team work hard to deliver high standards of quality care at all times. I will pass on your feedback on to the team.

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Review of
Barchester Hall Park Care Home
from Julie B (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

Mum has been at Barchester Hall Park Care Home for twenty months. She has advanced dementia and lives on Memory Lane. The staff are wonderful with her and there are always lots of activities happening to keep her entertained. She is very happy there.
The staff also look out for my dad, who has milder

dementia, when he visits Mum. The way they are both treated gives me peace of mind that I made the right choice.
The home has recently undergone a major refurbishment and looks fantastic. I would certainly recommend Hall Park for anyone looking for a home for their loved ones.

Reply from Jodie Rakhra, Acting General Manager at Barchester Hall Park Care Home

Thank you for your review. The team work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team who always look forward to seeing you and Dad on your visits.

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Review of
Barchester Hall Park Care Home
from Rachael R (Daughter of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

The home has been very kind to my mum as she entered residence at the home. The transition was smooth and they have been very supportive. The care, to date, has been good, considerate to my mum's needs and compassionate towards the family.

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your review. The team work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team who always look forward to seeing you on your visit.

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Review of
Barchester Forest Hill Care Home
from S R (Great-Nephew of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Every time I have visited my great auntie she appears to be well cared for. She's taking part in more activities than she did in her previous care home. It's nice to be able to visit her in a nice environment where we all feel comfortable.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will be sure to pass them on to the team.

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Review of
Barchester Forest Hill Care Home
from Craig S (Son-in-law of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

My mother-in-law, who has Alzheimer's, has been a resident for two years now and we are extremely happy with the care offered. The staff are very professional and will work with you if you have any ideas to help the residents live a comfortable safe life. The nursing home doesn't smell of that usual

nursing home smell that normally blows your head off like you would see in different establishments in the Worksop area. We took time looking around different nursing homes but instantly fell in love with Barchester Forest Hill Care Home! We based our decisions on would we live here if we had to and it was a massive yes. We can definitely relax at home knowing our family member is safe and well cared for.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments which I will gladly share with the team.

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Care Homes Owned by Barchester Healthcare Ltd in Nottinghamshire

Barchester Healthcare Ltd Locations in Nottinghamshire (5)

Barchester Healthcare Ltd Reviews in Nottinghamshire (407)

Barchester Lancaster Grange Care Home

Barchester Lancaster Grange Care Home

Barchester Edingley Lodge Care Home

Barchester Lancaster Grange Care Home

Barchester Lancaster Grange Care Home

Barchester Hall Park Care Home

Barchester Hall Park Care Home

Barchester Lancaster Grange Care Home

Barchester Hall Park Care Home

Barchester Forest Care Home

Barchester Forest Care Home

Barchester Forest Care Home

Barchester Forest Care Home

Barchester Edingley Lodge Care Home

Barchester Lancaster Grange Care Home

Barchester Hall Park Care Home

Barchester Hall Park Care Home

Barchester Hall Park Care Home

Barchester Forest Hill Care Home

Barchester Forest Hill Care Home

Awards / Recognitions (14)

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