Care Homes Owned by Barchester Healthcare Ltd in Nottinghamshire

We were a little anxious - my mum has always been resistant to the idea of needing any care. Thankfully the staff were so respectful, warm and accommodating that she settled in quickly and easily. Thank you Hall Park, we will definitely come back again for more respite care very soon.

Mam (Winifred) moved in to Forest Hill from Westwood area 3 weeks ago, as her needs could no longer be met. Visited for the first time on 3rd July. My immediate impression were "this is a loving caring place." The staff I met were warm, accommodating and all knew my mam so well in a short space of time, The cleaning staff, must work very hard too. There is not the usual 'smell' we've experienced at other homes. A great effort and well done to all the Forest Hill team. :)

I would strongly recommend the home for any family members.

My mother-in-law is living a beautiful life with up to 4 daily activities including trips out, singing, art, talks, music, visits from animals and children. The list of activities is absolutely endless and the activity leaders are so encouraging and caring. At home her dementia meant a cycle of little to entertain and engage her but at Lancaster Grange she is truly living a new and enlivened life. She enjoys the dining experience, has made many friends and her well-being has improved a thousand fold.

He enjoyed the food, activities and all the staff were very kind.

My husband was in Forest hill only for a few months at the end oflast year 2025. I had looked at several nursing homes and felt deflated and underwhelmed. Forest hill was the last place that I visited and I was blown away by the difference, the time spent showing me around on my visit all of my questions were answered honestly and accurately. My husband had advanced dementia and his needs were complex. I felt that certain members of staff had an excellent understanding of my husband's needs and within a relatively short space of time he settled, changes in medication and the way he was treated improved him immensely. I visited every day and spent hours with him and found most of the staff to be very professional but also friendly I can honestly say they became like our second family and I cannot thank them enough for making my husband's last months as comfortable and pleasant as possible and for the I was supported from day 1. THANK YOU

One of the things that particularly stands out is the wide range of activities on offer. There is always something happening, whether it's entertainment, crafts, social events or opportunities for residents to stay active and involved.

The food is excellent, the activities diverse and interesting, the other residents are welcoming, and the care second to none. The only problem is finding the right time to visit her because she doesn't want to miss a thing!

I would not let my dad go anywhere else.

Big Thank you :)

It has been a relief for my grandma to be here where her care needs appear more suitably met. The carers are friendly & they have appeared to strive to provide positive experiences.

We feel that mum is seen as an individual, and that is important to her and her family.

The care that mum recieves is superb, however, there are times when no carers are available (waited 70 minutes) and Mum has had to urinate in her bed. Also, time critical medication has been administered up to 80 minutes late, on at least two occasions this month.

Dad came from hospital and Hall Park on Friday 20/3/26 for palliative care. He died peacefully 1 week later on 27/3/26. The care was phenomenal - kind, generous, above and beyond. Helping us siblings (David's offspring) through the process. Nothing appeared too difficult and all of our needs were thought of and met. I have already started recommending you. Thank you.

Given the circumstances, the staff could not have been more accomodating, respectful, appropriate and helpfull. I could not have wished for a better time for my fathers last few days.

The culture at the home is excellent. Amongst the staff and between staff and residents and staff and residents families. Our dad was at Hall Park for a very short time (1 week) and we have been surprised at the connection made in this time with staff. They have all individually been kind, generous with their time. Compassionate and very sensitive in there care of our dad. Showed constant dignity and maintained their professional conduct throughout.

My Mum is a resident at Hall Park. I cannot praise the carers and all the staff enough for the care ,compassion and friendless they give my mum and myself. She is extermley well looked after and i know she is in a safe enviroment. The home is very welcoming and a happy cheerful place

I have to say this care home is the best I have come across. My mother has dementia and has been here since December 2025. She had been in 3 previous care homes which were not good at all. We looked round lots of homes had to make appointments for viewing, but with Hall Park we turned up at 5pm on a Sunday and they had no problem with it at all. They showed us round and answered all our questions. It was not rushed at all. They even showed us the laundry and kitchen. I knew immediately mum needed to be there. Since she moved in they have been fantastic. The carers are really hot on spotting when something is not right with mums health and wellbeing. I'm so grateful to them for looking after mum so well. Thank you so much.

I'm confident my mum is being well cared for. The staff are friendly and approachable and treat my mum with kindness. The meals are excellent and when I've been there at lunchtime always look and smell delicious. The rooms are clean and tidy whenever I have visited and my mum is always presentable. If there is one thing I would improve on its perhaps updating the room carpet and decor to freshen it up a little. But all in all I'm happy with the care my mum recieves.

My mum came here following a stay in hospital. She came from another care home. It's not until you are out of a different home you see just how brilliant Forest Hill is from the bottom to the top. The care is another level. Mum is happy, settled and a lot calmer.