Barchester Healthcare Ltd in Nottinghamshire | 5 Care Homes

Review of
Barchester Forest Hill Care Home
from J G (Daughter of Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience

Mum was moved here 3 weeks ago. She has previously been a resident at 2 other care homes.
As a family we are so happy with the care mum is receiving.
All the staff from admin, reception, manager, carers, nurses and the catering manager have ensured mum is welcomed and look after fantastically. The

activities team are brilliant and mum has even but out on a trip. Communication between the team appears excellent.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your comments, I will be sure to pass them onto the team.

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Review of
Barchester Edingley Lodge Care Home
from C S (Daughter of Resident) published on 11 July 2025

Submitted via Postal Card • Report

Overall Experience

Mum is always happy to stay at Edingley Lodge when we go away on holiday. She looks forward to her stays. This makes it wasy for us to go away knowing that she is happy and well cared for.
The staff are always welcoming and cheerfull and the premises are spotlessly clean.
I don't think anyone could

find a better care home for respite.

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Review of
Barchester Lancaster Grange Care Home
from K S (Respite Resident) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience

Immediately felt at home & relaxed. Warm welcome by staff in all roles
The room was homely & immaculate. The veggie food was good & constantly offered drinks. Help was there when needed
Wouldn't hesitate to go back

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your beautiful review, we simply loved having you in the home and I was pleased to see you making so many new friends in such a short time. You are always welcome back and thank you for your offer to come back and visit regularly

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Review of
Barchester Edingley Lodge Care Home
from Audrey S (Respite Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience

Excellent service, very pleasant staff, always willing to help in any way. Love this home, it's like going away on holiday every time I come in. I come in 4 weeks a year.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you for the valuable feedback. It's been a pleasure to be able to provide you the service . Look forward to see you shortly.

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Review of
Barchester Edingley Lodge Care Home
from Isobel M (Daughter of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Edingley Lodge Care Home for many 2 years and the care she receives continues to be extremely good. From the very start I have been impressed by the way the team work to ensure the residents are well cared for. The kindness shown to Mum gives me so much peace of mind. The

nursing team ensure she is comfortable and pain free as much as is possible due to her many health issues. The team are always smiling and busy with projects from the entertainment side of the staff. The home is always clean and tidy and nothing is too much trouble. Thank you all.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you for your kind words. I will definitely pass the message on to the team. It's a pleasure to be able to take care of your mum.

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Review of
Barchester Forest Hill Care Home
from Polly W (Granddaughter of Resident) published on 24 June 2025

Submitted via Postal Card • Report

Overall Experience

My grandad is very happy and well cared for.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will pass these onto the team.

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Review of
Barchester Forest Hill Care Home
from P S (Wife of Resident) published on 23 June 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been in the home from September 2024, and all the services they provide is excellent. I am completely happy with all the care they provide. They go over and above every day.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your kind comments - I will pass these onto the team.

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Review of
Barchester Forest Hill Care Home
from Heidi W (Daughter of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

Fab staff, they cant do enough for the residents and family members. The food choices and standards are excellent. The units are always clean to a high standard, if you require anything for the bedrooms they sort it, from heaters to putting up pictures. The grounds are well kept with enclosed garden

areas. There is lots of daily activities, BBQ's, Christmas Fayres, live music, hair salon, foot care.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your comments, I will be sure pass them onto the team

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Review of
Barchester Lancaster Grange Care Home
from Janet R (Daughter of Resident) published on 12 June 2025

Submitted via Website • Report

Overall Experience

My dad had 2 weeks respite care after my mum was admitted to hospital. This was his 2nd placement in Lancaster Grange. Once again I found the care given to my dad was very good. Many of the staff recognised my dad and their attitude towards him was professional, warm and friendly. During my visits I

found all levels of staff to be approachable and informative. I would have no hesitation in requesting more regular respite placements for my dad in Lancaster Grange with a view to full time care in the future if and when needed. Thank you all.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your very kind review, your father is a very lovely man and remains very popular here at Lancaster Grange. You are all most welcome back here anytime. Sincerely all the best

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Review of
Barchester Forest Hill Care Home
from James C (Husband of Resident) published on 9 June 2025

Submitted via Postal Card • Report

Overall Experience

The carers at Forest Hill range from the very good to the excellent and there are many of these! There is a real family atmosphere here with all staff - domestic, kitchen, maintenance, reception etc. contributing. One-to-one relationships with all residents are both genuine and realistic. Within their

busy schedules all staff, find time for residents and family/visitors. My wife loves the food and really enjoys the regular animal visits. Forest Hill is now her home. P.S. Of the many excellent carers some are outstanding.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your kind comments - I will be sure to pass these onto the team.

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Review of
Barchester Forest Hill Care Home
from L B (Daughter of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience

I am so happy my mum is being cared for at this home. The staff are lovely, patient and friendly. The food is amazing with lots of variety. The rooms are clean and fresh. They have fun days, activities and entertainment. My mum is content and in excellent care.

Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your review L, I will be sure to pass on your comments to the team.

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Review of
Barchester Lancaster Grange Care Home
from Sarah S (Daughter of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience

Our mum was only in Lancaster Grange for a short time for end of life care. The team here are absolutely amazing. The care and compassion given not only to our mum, but to all our family when visiting was incredible. We are so pleased she came to stay here. We were with mum right until the end, nothing

was too much trouble. The home is very well maintained with beautiful gardens. I would not hesitate to recommend Lancaster Grange to anyone looking for a care home for a loved one.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

That is such a lovely review and we are so extremely grateful, your mum was very special and I wish she could have spent more time with us here as I know she was fitting right in.It was such a privilege to have her here with us and we sincerely send you and your wonderful family all the very best.

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Review of
Barchester Lancaster Grange Care Home
from David W (Nephew of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience

Since her arrival at Lancaster Grange my aunt has gained in strength, seems to be eating well and has a good relationship with the staff. I am satisfied that she is receiving good care.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you for your kind review, it means a lot to all staff to have your continued support for all the work they do. Wishing you and your lovely family all the best

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Review of
Barchester Lancaster Grange Care Home
from George S (Husband of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience

As before, my wife has been a resident of Lancaster Grange Care Home. After treatment has been consistently of the highest standard. The staff all seem to be caring and act in a consistant way, recording every face to face encounter with my wife and recording their experience on digital handsets. The

room is always tidy and the beds and linens clean. I am kept really informed of my wife's condition, by face to face encounter on telephone by both senior dementia staff and doctors. The whole experience from entering the home to leaving leaves me totally satisfied that my wife is in the best possible place.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

As always we remain constantly grateful for all your support. You are as much a part of our lovely home as your wonderful wife.

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Review of
Barchester Edingley Lodge Care Home
from Mark R (Son of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

My mother stayed at Edingley Lodge for 6 weeks following a fall in which she broke her wrist. From first contact to discharge, the experience was a pleasure and stress free for both myself and my mother.
All the staff are helpful and nothing is too much trouble. My mother was particularly impressed

with the carers, so patient and understanding. We would have no hesitation in recommending to others.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you for the lovely review on your experience with us at Edingley Lodge. It was a pleasure to have your mum and we are glad that mum enjoyed her stay with us.

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Review of
Barchester Lancaster Grange Care Home
from L L (Daughter of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

I am constantly amazing + delighted with the care patience and dedication the staff give give to my mother. She is well looked after + quite obviously loved. I could ask for no more.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Such a lovely review, you are both so kind and so involved in the home. I hope you all realise how special your loved one is to us here at Lancaster Grange.Sincerely all the very best to you both

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Review of
Barchester Lancaster Grange Care Home
from Mary C (Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

I had extremely good help and care today today, 15th March, above and beyond, from 2 staff members in particular dealing with me in what was a unusual situation for me, they were kind and professional in what could have been stressful for me. I have thanked them personally but wished to pass on my experience.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

A wonderful review from a wonderful woman, like I said to you at the residents meeting this morning its SO lovely seeing you about the home so much every day now. I know these recent changes have had such a positive impact.Cant wait for summer when we will all be in the lovely gardens together

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Review of
Barchester Hall Park Care Home
from Michaela L (Granddaughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Brilliant home in my opinion! Staff were very friendly, caring and attentive; plenty of activities for residents to get involved in including a day out; clean and beautiful exterior to home. I also like that the visiting times were not restricted and you could visit at any time. Couldn't compliment

this home enough!

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your review it's lovely to receive feedback I will forward this onto the team .

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Review of
Barchester Hall Park Care Home
from J K (Son of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Mother has been in Hall Park since early this year , everything about the care home is 100% , from walking in the reception area a very friendly welcome, every one of the staff on the first floor are very kind and helpful, they really look after my mother in every way. The rooms are warm and very comfortable.

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your positive feedback it's always lovely to pass this onto the team .

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Review of
Barchester Lancaster Grange Care Home
from Janet A (Niece of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My aunt was in Lancaster Grange for only 4 weeks before she sadly passed away. I cannot praise all the staff enough for their care of my aunt. They were all very helpful & couldn't do enough for her to keep her comfortable during her short stay.
We were kept informed all the time as to what was happening.

I would not hesitate to recommend Lancaster Grange to anyone

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your wonderful review, I do wish we had got to know you all much better and that your Wonderful Aunt would have been with us longer. Wishing you and your lovely family all the very best

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Care Homes Owned by Barchester Healthcare Ltd in Nottinghamshire

Barchester Healthcare Ltd Locations in Nottinghamshire (5)

Barchester Healthcare Ltd Reviews in Nottinghamshire (416)

Barchester Forest Hill Care Home

Barchester Edingley Lodge Care Home

Barchester Lancaster Grange Care Home

Barchester Edingley Lodge Care Home

Barchester Edingley Lodge Care Home

Barchester Forest Hill Care Home

Barchester Forest Hill Care Home

Barchester Forest Hill Care Home

Barchester Lancaster Grange Care Home

Barchester Forest Hill Care Home

Barchester Forest Hill Care Home

Barchester Lancaster Grange Care Home

Barchester Lancaster Grange Care Home

Barchester Lancaster Grange Care Home

Barchester Edingley Lodge Care Home

Barchester Lancaster Grange Care Home

Barchester Lancaster Grange Care Home

Barchester Hall Park Care Home

Barchester Hall Park Care Home

Barchester Lancaster Grange Care Home

Awards / Recognitions (14)

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