Care Homes Owned by Barchester Healthcare Ltd in Berkshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Berkshire

Only the locations & reviews in Berkshire for Barchester Healthcare Ltd are showing below.

View the details of all 273 locations (with 24459 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Berkshire (4)

 - Browse 4 Care Homes owned by Barchester Healthcare Ltd in Berkshire
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Barchester West Oak Care Home
Murray Road, Wokingham RG41 2TA 
"Our late Mum, who was suffering from Dementia, received excellent service from all the staff at West Oak. She was well cared for for over 2…"   Read all 98 reviews
  • from £1,900 / week
  • 63 Rooms
Location Type Care Home

West Oak makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Austen House Care Home
Kilnsea Drive, Lower Earley, Reading RG6 3UJ 
"My mother has had wonderful care- The staff at Austen house are kind, caring & very noligable. Everyone is shown the utmost dignity. As a…"   Read all 130 reviews
  • from £1,897 / week
  • 79 Rooms
Location Type Care Home

Austen House is a purpose-built Nursing Home in Reading, set in a semi-rural location and within easy reach of Wokingham and London. The staff at Austen House are dedicated to meeting all residents’ ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Stoneham Grove Care Home
Stonehams Farm, Long Lane, Tilehurst, Reading RG31 5UG 
"My wife has Alzheimer's and has been for several respite stays at Stoneham Grove, the last in April 2026. She has been very happy and well…"   Read all 26 reviews
  • from £1,874 / week
  • 64 Rooms
Location Type Care Home

Barchester Stoneham Grove Care Home in Reading offers a welcoming home for residents. The home has lots of facilities and daily social activities which residents can participate in as much as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Farley Gardens Care Home
Turnpike Road, Binfield, Bracknell RG42 1FW 
"It is a huge decision to move your loved one to permanent care & the thought for my siblings & I was both emotional & terrifying. Farley…"   Read all 9 reviews
  • from £1,906 / week
  • 62 Rooms
Location Type Care Home

Barchester Farley Gardens care home gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Barchester Healthcare Ltd Reviews in Berkshire (263)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.691) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester West Oak Care Home

from V N (Son of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our late Mum, who was suffering from Dementia, received excellent service from all the staff at West Oak. She was well cared for for over 2 years, with understanding on behalf of the nurses and carers. If we needed to be informed of any changes to Mum's condition they did so. I would highly recommend
them to anyone.
Reply from Louise Jones, General Manager at Barchester West Oak Care HomeHello,
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our staff made such a great impression on you.
We take pride in providing excellent service, and it's always rewarding to know when our efforts are appreciated. I'll be sure to pass along your feedback to Elms staff members - it will mean a lot to them.
Warm regards,
Louise Jones
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Review of

Barchester Austen House Care Home

from G H (Husband of Resident) published on 21 May 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is a guest for respite. She has Alzheimers. Mobility bad Speaking - only a few words at a time. She had spent time last year for respite last July so was known by a lot of staff. All staff are professional and kind, fully understanding her needs and wants she is happy so no tears when I visit
or leave. She is encouraged to partake in activities and loves to go outside. My dealings with CEO and Secretary are professional friendly and understanding
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Review of

Barchester West Oak Care Home

from Linda P (Daughter of Resident) published on 15 May 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Activiets are very good. Some carers are better than others eg. talking to residents while doing personal care.
The food on the whole is very good. Could be hotter.
There is a new manager and neither myself or my mother have met her.
Reply from Barchester, The Feedback Team at Barchester West Oak Care HomeThanks for taking the time to leave your review. It's lovely to hear that you enjoy the activities we have to offer at West Oak, and that the food is enjoyed too. We'll share your feedback with the catering team, so that they can improve their service for your mother and all residents. If you do have anything you'd like to share with them, please do this on your next visit to the home. We're ever so sorry to read that you haven't yet got acquainted with the new manager in place at the home yet. We understand that they are currently on leave, and once they are back, they are looking to meeting you all very soon. Kind regards.
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Review of

Barchester West Oak Care Home

from Alan W (Son of Resident) published on 8 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was resident here for almost 3 years before he passed away. When he arrived he was very ill but the high level of care he received meant he recovered and began to flourish. EVERY member of staff is kind, caring, professional and always had dads best interest at heart, my family and I can
not thank them enough for what they have done to enhance dads final years. We were always kept fully up to date with dad's various medical issues. His room was constantly tidied. His personal needs were a top priority and never at any point was he unattended for too long .. they even baked him a cake on his birthday . If you are looking to place a loved one at West Oak, I can not recommend this care home more highly. This was definitely the best choice we made for my dad's care.
Reply from Louise Jones, General Manager at Barchester West Oak Care HomeDear Alan,
Thank you so much for your kind words!
We're grateful for your support and happy to hear our team enhanced Mike's final years. Our team works hard to ensure that every resident receives the right care, and it's great to hear that they succeeded. Your feedback encourages us to keep improving.
Yours sincerely,
Louise
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Review of

Barchester Stoneham Grove Care Home

from Lorna D (Daughter of Resident) published on 6 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Stoneham Grove for a little holiday last Autumn & has since stayed on as a permanent resident. She is very happy there, the staff are extremely attentive & friendly, putting that extra effort into making sure the residents are happy. Mum loves the delicious sounding meals, really thrives
on all the company & takes part in several activities of which there are many with varied themes, visitors are welcomed to join in too! It always feels a very happy place, lovely to visit her there & know that she has 24/7 care & is enjoying her stay!
Reply from Jodie Lunnon, General Manager at Barchester Stoneham Grove Care HomeThank you for your review. Mum has settled so well and has made some lovely friendships.
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Review of

Barchester Stoneham Grove Care Home

from Nuala O (Daughter of Resident) published on 29 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of Stoneham Grove was nothing but outstanding.
From our first enquiry ; to the home visit ; to the welcome ; to the fabulous, loving care given, all was first class.
The team genuinely care for their residents and go the extra mile to ensure their needs are met.
My Father enjoyed nine
weeks respite care and we would not hesitate for him to return to Stoneham Grove for further respite or permanent care should the need arise.
Reply from Jodie Lunnon, General Manager at Barchester Stoneham Grove Care HomeThank you for your lovely review. We loved having dad stay with us, and he is always welcome back to Stoneham Grove.
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Review of

Barchester Stoneham Grove Care Home

from P H (Husband of Resident) published on 23 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has Alzheimer's and has been for several respite stays at Stoneham Grove, the last in April 2026. She has been very happy and well looked after there. The staff have always been polite and welcoming to both of us. They also understand her needs and recognise her from previous visits.
Reply from Jodie Lunnon, General Manager at Barchester Stoneham Grove Care HomeThank you for your review. We love it when your wife comes to stay with us at Stoneham Grove.
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Review of

Barchester Stoneham Grove Care Home

from Mark H (Son of Resident) published on 17 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
A high quality home backing onto woods and a nature reserve. The home itself is only just over a year old and reminds me of a high standard hotel. However, it is the staff who make the real difference. They make time to chat with and care for residents and their visitors. They are friendly and nothing
is too much trouble. Food is prepared and cooked on the premises and caters for a wide variety of tastes. There are usually 3 forms of entertainment per day ranging from simple playing of particular styles of music in one of the beautiful lounges to days out. It is an accepted fact that the cost to live in care homes are high and whilst this may be on the higher side locally, I am assured by a friend who works in these environments that it offers so much more and better facilities for the residents. All rooms have en suite, a large TV, a comfortable bed and chairs. So glad I put my Dad here. I know he is well cared for, safe and warm.
Reply from Jodie Lunnon, General Manager at Barchester Stoneham Grove Care HomeThank you for your lovely review, we love having your dad with us! He has made such beautiful friendships already here in his short time with us.
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Review of

Barchester West Oak Care Home

from C P (Daughter of Resident) published on 1 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into West Oak two months ago following a stay in the hospital. She has settled in quickly and seems very happy. All the staff are friendly and welcoming. My mother is well cared for, and the food is great. The activities staff do a great job ensuring there are plenty of activities to
keep the residents entertained.
Reply from Agnieszka Klimkowicz-Buda, General Manager at Barchester West Oak Care HomeDear C P,
Thank you for highlighting the effort and passion our team puts into their work. We're glad that our care provided to your mum and our residents has not gone unnoticed. Offering a smooth and pleasant experience to our residents and families is our goal. We sincerely appreciate your kind words.
Your sincerely,
Agnes
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Review of

Barchester West Oak Care Home

from S H (Sister of Resident) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a lovely lunch. Soup, Hake with roast potatos & veg, followed by apple crumble and custard.
It was all nicely presented and adequate, and a good temperature
Murali is the chef and abul my server both very attentive
Reply from Tammy Sirilli, Customer Relationship Manager at Barchester West Oak Care HomeThank you for submitting your review. We are so glad to hear that you enjoyed your meal with us. Our team do take pride in ensuring attention to details with food service as this is always an important part of our resident's day.
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Review of

Barchester West Oak Care Home

from Ricki G (Grandson of Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan suffered a fall at her home recently and has spent the last 3 weeks in hospital before coming here.
She is in a much better emotional and mental condition since moving in here and she is very happy with the care she is recieving.
Reply from Agnieszka Klimkowicz-Buda, General Manager at Barchester West Oak Care HomeDear Ricki G,
Thank you for your kind words!
We appreciate you taking the time to praise our team and recognise their continuous efforts. We'll pass your compliments to our staff. They work really hard, and your review truly lifted their spirit.
Your sincerely,
Agnes
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Review of

Barchester West Oak Care Home

from J R (Niece of Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is very well looked after by all the staff and when he became very anxious and confused they immediately helped him by contacting the GP, who gave him some medication and now he is happier, relaxed and sleeping well. The staff really care about his wellbeing and are on call whenever he needs
them. This helps me too, to know I don't have to worry about anything.
Reply from Agnieszka Klimkowicz-Buda, General Manager at Barchester West Oak Care HomeDear J R,
Thank you for noticing the effort our team puts into their work. We're glad we could provide you and your uncle with a smooth and pleasant experience. We sincerely appreciate your support!
With warm regards,
Agnes
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Review of

Barchester Farley Gardens Care Home

from J P (Daughter of Resident) published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a huge decision to move your loved one to permanent care & the thought for my siblings & I was both emotional & terrifying. Farley Gardens care has made this huge transition easy & painless. We have gone from worrying everyday to knowing she is safe & very well looked after. Mum is happy, safe
& no longer anxious & all of our worries have gone. All of our visits with Mum are now enjoyable & we leave her safe &, happy & content.
Reply from Simona Cioinac, Senior General Manager at Barchester Farley Gardens Care HomeThank you for taking the time to share your kind review. We are delighted to learn how reassured you feel as a family since Mum joined Farley Gardens. On behalf of the entire team, it is a pleasure to have your dear Mum here. Thank you for putting your trust in us.
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Review of

Barchester Stoneham Grove Care Home

from Andrew H (Grandson of Resident) published on 19 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I travelled from America with my mum to visit my nan here and I have to say this place is wonderful. From the pleasant staff to the facility itself, this place has everything for my Nan.
I couldn't of asked for anything better for her and I know she will have the best quality of life here.
Reply from Lesley Smith, Home Services Advisor at Barchester Stoneham Grove Care HomeHello Andrew thank you so much for your kind words, I am so pleased that Nan is happy here at Stoneham, we love having her here with us.
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Review of

Barchester Stoneham Grove Care Home

from Barbara H (Daughter of Resident) published on 16 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
By the time a dexision has to be made on behalf of a loved one and choosing a carehome, a family has already been through a heart wrenching process. Stoneham Grove - starting wtih Jodie, took away all fear. It was evident that the wealth of experience with every single member of staff has created a
warm and welcoming home. This is one big family. The residents and staff live and work in harmony. We, as a family are extremely grateful for a perfect setting for our Mum.
Reply from Lesley Smith, Home Services Advisor at Barchester Stoneham Grove Care HomeThank you for your review we are pleased that your mum feels settled with us here at Stoneham Grove and that all her family members feel at home when visiting , we always look forward to your seeing you.
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Review of

Barchester Stoneham Grove Care Home

from Brian P (Nephew of Resident) published on 16 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always very friendly and happy. Food excellent on the occasions we have spent having a meal with our Auntie. Coffee/tea and cake when visiting superb.
Reply from Lesley Smith, Home Services Advisor at Barchester Stoneham Grove Care HomeThank you for your review Brain we are glad to hear that you are happy with all the facilities provided for your Aunty at Stoneham Grove.
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Review of

Barchester West Oak Care Home

from L B (Wife of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Often sit with husband having his lunch and the variety is good. Had chocolate sponge and sauce, with custard, thoroughly enjoyed. Caters well for the age and residents.
Reply from Agnieszka Klimkowicz-Buda, General Manager at Barchester West Oak Care HomeThank you for taking the time to share your positive experience with us. We're so pleased to hear that our lovely staff made a difference for you and Godfrey. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day.
Yours sincerely,
Agnes
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Review of

Barchester West Oak Care Home

from Sharon H (Daughter of Resident) published on 5 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent 2 weeks in respite care following a hospital admission.
The staff at West Oak Care Home have been so kind to my mum. On arrival at the care home, she was distraught as she wanted to go to her own home. All staff were so kind and patient with her on her arrival and managed to help her to
calm down and settle in. This kindness and understanding continued throughout my mum's stay. Also communication with myself and my brother by staff has been excellent.
Reply from Agnieszka Klimkowicz-Buda, General Manager at Barchester West Oak Care HomeDear Sharon,
Thank you so much for your kind words! We're thrilled to hear you had such a great experience with us. Your feedback truly brightens our day and motivates our team to keep delivering the best service possible.
We look forward to welcoming you back soon - and if there's ever anything more we can do to make your experience even better, please don't hesitate to let us know.
Warm regards,
Agnes
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Review of

Barchester Farley Gardens Care Home

from L U (Daughter-in-law of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff v. welcoming, friendly, nothing is too much trouble, always on hand. The care my mother in law has in place ensures she is safe and looked after. The doors are always open for visiting. Activities and events well organised. It is a happy environment. Simona, Oana, Harley, Hailey, all care
staff, kitchen staff, behind the scenes do a great job in contributing to making Farley Gardens homely.
Reply from Simona Cioinac, Senior General Manager at Barchester Farley Gardens Care HomeThank you very much for your lovely review. We are delighted to hear how well your Mother in Law has settled into life here at Farley Gardens, and the fantastic job our team are doing. It is a pleasure to have her as part of our home.
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Review of

Barchester West Oak Care Home

from Elaine J (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother spent two weeks here over the Christmas period following a short stay in hospital which had left her not strong enough to go home straight away. The manager and staff could not have been more welcoming and she had a lovely comfortable room. She was very well cared for and nothing was too
much trouble - I also felt reassured that she was in safe hands over what was a very busy family time for me. She even had her birthday there and they surprised her with a lovely cake! She had everything she needed to rest and recuperate before going back home.
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Awards / Recognitions (15)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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