Barchester Healthcare Ltd in Northamptonshire | 7 Care Homes

Review of
Barchester Collingtree Park Care Home
from D T (Respite Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience

2 satisfactory respite weeks after knee op. Staff more than helpful in all situations. Wonderful surroundings which need immediate attention to restore them to their original standard. Please sort this; signage needs dealing with, where is it?
Cleaning of toilets in bedrooms leaves a lot to be desired.
Would

I come again? Yes

Reply from Barchester, The Feedback Team at Barchester Collingtree Park Care Home

Thanks for taking the time to leave your review of your stay with us. We're grateful for your comments about our staff at Collingtree Park, and sorry to read of your feedback about other areas of the home, whilst our refurbishment is taking place. We can assure you the signage for our home is at the driveway entrance, and the toilets though clean, are being looked into due to limescale, and we thank you for bringing this to our attention. We're happy to hear that you would visit us again, and we look forward to seeing you soon. Kind regards, Barchester's Customer Feedback Team.

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Review of
Barchester Brampton View Care Home
from Susan W (Daughter of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

The whole experience has been wonderful from the start to the finish. My mother went in for respite for eight nights. From the initial contact, subsequent meeting, look around & stay I could not fault it. My mum enjoyed her stay very much & loved all the activities provided and said all the staff were

lovely & kind. I couldn't ask for more knowing that she's happy & being well looked after. Thank you to all involved.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Thanks for sharing your comments with us. It's so lovely to hear how happy you are with the care your Mum received during her recent respite stay at Brampton View Care Home and we'll make sure we share your compliments with Mo Masedi, General Manager and the team!

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Review of
Barchester Juniper House
from Allison B (Daughter of Resident) published on 22 July 2025

Submitted via Website • Report

Overall Experience

I can't fault this care home at all, my mother who was quite unhappy about going into a care home is now a very happy lady, the staff are exceptional, they are all so kind and caring and always take time to say hello and offer support where it is needed. As a family member I have also been very much

welcomed into the home as to the rest of my family also.

Reply from Karen Leach, General Manager at Barchester Juniper House

Thank you so much for taking your time to write us such a lovely review. It is an absolute pleasure having your mother with us and we love having all of you as part of our family at Juniper.

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Review of
Barchester Claremont Parkway Care Home
from Jeanette G (Daughter of Resident) published on 18 July 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident at Claremont parkway for 5 years ,the care and attention she has received over that time is truly second to nine, her needs have increased over time as she has become more frail and needy I am aware that at all times she is treated with respect and dignity, any requests

or concerns I have are dealt with promptly ,l am at all times kept advised of any concerns the staff have.Thank you all staff for the excellent care you are truly a second family for her, I am certain so could not have better care anywhere else .

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Thank you so much for your wonderful review of the care we provide, we love looking after your mother you are both part of the Claremont family. I will be sure to share your comments with the wider team.

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Review of
Barchester Brampton View Care Home
from Danielle G (Granddaughter of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

My grandmother was recently moved to Brampton View and we could not be happier. Visually the facility is stunning it is spacious, clean and very homely. The staff are all happy, friendly and nothing is too much for them. The care they are providing is outstanding, and they treat her like a member of

the family. The personal care is brilliant, the food is so well balanced and looks delicious, and the variety of activities is wonderful. We were extremely nervous about this process but I can safely say Brampton View have been superb.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Hello, thanks for sharing your comments on Brampton View Care Home with us. It's brilliant to hear how clean and peaceful you found the environment and we're so thrilled to hear how friendly you found the team at and we'll be sure to share your compliments with the team!

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Review of
Barchester Chacombe Park Beaumont
from S V (Niece of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

My Aunt was put to bed in her nighty when I got there at 16.20. She cannot speak with her dementia. No wonder she started to get bed sores! Food not great for elderly.. my Aunt does not eat curry or pasta and both on menu what happened to good old fashion English food. Soup was out a packet!!! Sounds

nice on menu maybe this was just the dementia floor. COD goujon was cheap fish fingers!

Reply from Feedback Team, The Feedback Team at Barchester Chacombe Park Beaumont

Hi, Thanks for taking the time to leave your review. We're sorry to learn you had concerns during your Aunts stay, as we understand other family members were complimentary of the care provided. We'll be sure to pass on your feedback to the team at the home. Kind regards, Barchester's Customer Feedback Team.

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Review of
Barchester Brampton View Care Home
from C E (Daughter of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience

Brampton View was straight away an impressive place to visit. We had to move mum from her previous home and what was a very stressful situation became a lot easier due to all the help from the lady carers and staff. We were all made to feel so welcome and mum has settled in well. We cannot recommend

Brampton View enough as they have been so kind both to mum and her family.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Thanks for sharing your comments with us. It's so heart-warming to hear how highly you rate the staff and the home itself, And to hear how happy you are with the care your Mum is receiving at Brampton View and we'll make sure we share your compliments with the team!

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Review of
Barchester Elm Bank Care Home
from S H (Daughter of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience

The welcome we recieved was amazing from everyone we have met and had dealings with.
My dad loves it so far and is getting involved. We cannot thank you enough.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thanks for sharing your comments with us. It's so lovely to hear how happy you are with the care your dad is receiving at Elm Bank and we'll make sure we share your compliments with the team!

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Review of
Barchester Chacombe Park Beaumont
from Dilys W (Respite Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

I arrived here after spending time as hospital. The welcome I received from all your staff and everything they did for me were absolutely first class.
They were all kind, helpful and charming. I've been so happy here and wasn't sure I wanted to leave to go home. My husband died last year, after a long

illness, and your staff really helped me to survive my dreadful loss. Thankyou, all of you, I will always remember ALL of you with great affection.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Thank you for taking the time to submit your review, we will be sure to pass along your kind words to all our staff. We are glad to hear you had such a positive experience, and will always welcome you back should you need anything further.Kind Regards, Shaju & team at Chacombe Park.

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Review of
Barchester Chacombe Park Beaumont
from J R (Friend of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience

My friend received excellent terminal care maintaining her dignity at all times.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Thank you for taking the time to provide such a wonderful review of the care we provide here at Chacombe Park. I will be sure to share your feedback with the teams. Our heartfelt good wishes are with you always.

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Review of
Barchester Chacombe Park Beaumont
from Jane E (Respite Resident) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

My stay has been wonderful with excellent care and assistance to get me back walking again. Would never hesitate in coming back or in recommending you to friends and family.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Thank you so very much for your wonderful review of our home and the care we provide here at Chacombe Park. It's been a pleasure having you to stay and we're pleased you're back up and mobile again. Please feel free to pop in at anytime for a chat, cuppa and slice of cake!

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Review of
Barchester Chacombe Park Beaumont
from C R (Respite Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

All the staff were wonderful, kind and helpful. Only downfall was the food. Some days it was appalling.

Reply from Feedback Team, The Feedback Team at Barchester Chacombe Park Beaumont

Hi C, thanks for taking the time to leave your review, and for your kind words about our staff at Chacombe Park Beaumont. We are sad to read that you didn't like the food, and on speaking with the home, we aren't aware any feedback has been shared prior to your review surrounding this. If you have any further detail you'd like to share, please let the General Manager know, or you can contact us on feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.

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Review of
Barchester Chacombe Park Beaumont
from Maggie B (Wife of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

My husband was sent to Chacombe Park from hospital. All staff were kind, respectful and patient, always welcoming with a smile and friendly chat. He received the highest possible care, we were both supported during his stay. Because of the excellent treatment he received he not only recovered but thrived.

He attended planned sessions and met other residents. He was able to access the grounds independently giving us freedom for the first time in many years. He is now home and we miss Chacombe Park so try to attend various sessions when we can. A thank you doesn't go far enough to show our gratitude.

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Review of
Barchester Brampton View Care Home
from Claire W (Daughter of Resident) published on 28 May 2025

Submitted via Website • Report

Overall Experience

Would highly recommend. Mum had her first experience of respite here and everything about the stay was really good. The staff looked after her really well, the facilities were great and the food was amazing. Mum quickly relaxed at the facility, which also meant that as a family we were able to relax

too. We really appreciated her care and within a week of being home have made another respite booking. Thank you so much.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Thank you for your review, it is so wonderful to hear that your mum had a great experience during her recent respite stay, which made the family feels relaxed that she was in safe hands and delighted to welcome mum back for her next stay.

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Review of
Barchester Brampton View Care Home
from E A (Granddaughter of Resident) published on 27 May 2025

Submitted via Postal Card • Report

Overall Experience

Visited my grandparents who are staying for 4 weeks and was astonished at how lovely the building was. Every member of staff we passed greeted us, and were very welcoming. The events my grandparents have attended so far, they have thoroughly enjoyed.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Thank you for your lovely review it is so nice to hear that your grandparents are having a lovely respite stay with us at Brampton View, we take pride in our home and you have received such lovely welcomes and interaction from out dedicated team.

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Review of
Barchester Elm Bank Care Home
from Rhonie L (Son of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

On admission two staff offered to care for my mothers every need. Despite being informed by me 24 hours earlier of her departure no one knew of her leaving and nothing was prepared. The personal care was not there because her cardigan buttons were uncoordinated. There was no one to tell me how she has

been and what had she done rather than she had been no trouble! I emptied her drawers and packed her suitcase but there was no washing for the week.

Reply from Feedback Team, The Feedback Team at Barchester Elm Bank Care Home

Hi Rhonie, thanks for leaving your review. We're sorry to hear you're unhappy with your experience at our Elm Bank Care Home. We're not able to see that any feedback was shared with the home team during your mothers stay, feedback is important to us so please do reach out to us on feedback@barchester.com if you do need any further support. Kind regards, Barchester's Customer Feedback Team.

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Review of
Barchester Elm Bank Care Home
from Mike F (Son of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

Welcoming, helped mum to settle in, excellent facilities.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you so much for your wonderful review! We're absolutely delighted to hear that you experienced such a warm welcome and that our dedicated team was there to assist in making sure your mum settled in comfortably. It's our top priority to ensure that everyone feels at home at Elm Bank.

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Review of
Barchester Juniper House
from A A (Daughter of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

There is a lovely caring, family atmosphere at Juniper House. My mother was very happy and well cared for, for her final months. Everyone has the resident's well being at the heart of all they do. We couldn't have been more satisfied.

Reply from Karen Leach, General Manager at Barchester Juniper House

Thank you so much for your kind words. Your mum was greatly loved here at Juniper House and missed everyday. It was an absolute pleasure having you all as part of our family.

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Review of
Barchester Chacombe Park Beaumont
from E W (Respite Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience

Overall a very good care home I was only in for rehabilitation but it was very good I was taken care of by all members of staff beautiful grounds to be taken out in wheelchair. I have to give praise to the night shift they were marvellous.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Thank you for your wonderful feedback, we take great pride in our wonderful grounds. I will be sure to pass your lovely comments along to our staff, specifically night staff.

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Review of
Barchester Chacombe Park Beaumont
from Winifred C (Respite Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience

A beautiful setting for a care home or in my case to recover from a broken ankle. My room was like a hotel room will ensuite. I opted for cooked breakfast (providing protein), asking for otherwise small portions of main meals but combinations of foods was disappointing with insufficient protein. However

staff were willing and kind and professional. Night staff of 2 with care of 40 patients must at times be demanding. My stay was a very pleasant and helpful experience.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Thank you for your feedback, and I am sorry to hear you were disappointed with the insufficient protein on the menu. Our kitchen staff work to maintain a healthy, balanced diet for all our residents and daily will offer meat as well as vegetarian options. I will be sure to pass your comments onto the kitchen team and work to improve this. It is wonderful to hear you had an overall pleasant and helpful stay with us.

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Care Homes Owned by Barchester Healthcare Ltd in Northamptonshire

Barchester Healthcare Ltd Locations in Northamptonshire (7)

Barchester Healthcare Ltd Reviews in Northamptonshire (848)

Barchester Collingtree Park Care Home

Barchester Brampton View Care Home

Barchester Juniper House

Barchester Claremont Parkway Care Home

Barchester Brampton View Care Home

Barchester Chacombe Park Beaumont

Barchester Brampton View Care Home

Barchester Elm Bank Care Home

Barchester Chacombe Park Beaumont

Barchester Chacombe Park Beaumont

Barchester Chacombe Park Beaumont

Barchester Chacombe Park Beaumont

Barchester Chacombe Park Beaumont

Barchester Brampton View Care Home

Barchester Brampton View Care Home

Barchester Elm Bank Care Home

Barchester Elm Bank Care Home

Barchester Juniper House

Barchester Chacombe Park Beaumont

Barchester Chacombe Park Beaumont

Awards / Recognitions (14)

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