Barchester Healthcare Ltd in Northumberland | 4 Care Homes

Review of
Barchester Station Court Care Home
from A S (Friend of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

Lovely home where my old friend is well looked after. Staff do a great job. My friend is very happy living at Station Court.
There is always fresh coffee and biscuits for visitors and a lovely seating area on reception.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Value for Money

Review of
Barchester Station Court Care Home
from Kim M (Friend of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

1st time visiting Barchester Station Court. After visiting other homes I was very surprised/happy at how lovely Station Court is. Clean, tidy, no smells. Lots going on for residents there was a singer on when I visited. It was lovely to see everyone so involved - care staff, office staff, families all

singing and dancing with residents. My friends room was lovely. The tea trolley wasn't bad either.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Chester Court Care Home
from H D (Niece of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

I attended my aunties 100th birthday celebration. The staff were wonderful. The home was decorated and the buffet delicious. Nothing seemed to be a problem for the staff.
The home is a lovely clean and spacious place and my auntie seems really happy here.

Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Care / Support
Cleanliness
Treated with Dignity
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Value for Money

Review of
Barchester Chester Court Care Home
from David C (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Mam loves it here great experience when I visit today is Mams 100th birthday
Fantastic day put on by the care home

Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your review, we all have an amazing day celebrating your Mams 100th birthday, thank you for letting us be a part of it. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Treated with Dignity
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Review of
Barchester Chester Court Care Home
from Michelle C (Granddaughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Thanks for making grandma's 100th birthday special!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review of
Barchester Chester Court Care Home
from John H (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Friendly staff in all departments

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Chester Court Care Home
from William A (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

The team at this care home have always treated myself and the resident (my mam) with kindness and consideration, alway being professional and politeness

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Chester Court Care Home
from Joan W (Friend of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Always enjoy my visits

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Chester Court Care Home
from Leslie B (Husband of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

The care staff and nursing staff are all very welcoming & always in a good mood. The standard of nursing & care is excellent & it is a pleasure to know you all & to visit Ann.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review of
Barchester Chester Court Care Home
from Rebecca S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

My Dad has lived at Chester Court for 5 years now. He has a great relationship with his carers and staff members, he views them as "family" in his words. My Dad is always well presented, clean and happy. If we have had any minor worries in the past, these have been dealt with accordingly to provide

the best outcome. My Dad particularly enjoys going out on trips with the Activities team.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Chester Court Care Home
from Sharon W (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

My mam has been in 3 previous homes. Which didn't meet her needs. She has been in Chester Court since February 2025. She has thrived. It is excellent, lovely friendly carer's. They even take take care of my dad who visits daily. Wish she got in here first off.

Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Barchester Woodhorn Park Care Home
from Linda G (Sister of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

My brother seems alot happier feels safe in here he looks alot cleaner enjoying all the meals has a lovely clean room with big window he can look out All the staff are lovely and friendly nothings a bother

Reply from Emma Saunders, General Manager at Barchester Woodhorn Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money

Review of
Barchester Woodhorn Park Care Home
from Yvette T (Daughter-in-law of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

We were really nervous about leaving my mother in law for the first time but the manager and the team really made it easier. Nothing is too much trouble, all of the staff are brilliant and made her welcome. She's come back from a much needed respite happy and made some friends and we are so grateful.

Reply from Emma Saunders, General Manager at Barchester Woodhorn Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Review of
Barchester Woodhorn Park Care Home
from Brenda D (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report

Overall Experience

My dad has Alzheimer's and mixed dementia. It was becoming increasingly difficult and unsafe for him to live independently in his own flat (even with a home care package). He loves it here. The staff are, without exception, very caring and understanding of his needs. The home is always immaculate, and

very welcoming and inclusive. I am so happy in the knowledge that my dad is being looked after by the very best 'team'.

Reply from Emma Saunders, General Manager at Barchester Woodhorn Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Barchester Meadow Park Care Home
from Carol M (Wife of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

Staff very welcoming on stay, made you feel relaxed, assured, nothing was anything of a bother to them, you just had to ask, and it was all (staff) that were so accommodating. Room was kept well, clean and fresh. Food very good menu. Activities well organised. Gardens kept neat and tidy, residents can

sit and enjoy the garden to relax in. Felt like a family home from home.

Reply from Jane Longstaff, Divisional Sales & Marketing at Barchester Meadow Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Review of
Barchester Station Court Care Home
from E B (Great-Niece of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

Throughout her time as a resident of Station Court in Ashington, my aunt has received nothing short of first-class holistic care and attention. The atmosphere is exceptional, friendly, caring and homely. The meals and snacks are superb and she never goes hungry. All staff are so caring and as well as

ensuring excellent treatment ensure that my aunt and others feel 'at home'.

Reply from Jane Longstaff, Divisional Sales & Marketing - NE & Scotland at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Barchester Station Court Care Home
from J G (Grandson of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

Excellent team, my grandma moved into Station Court and has settled in well, the whole team can't do enough to help, the food and activities teams provide a brilliant service, it's wonderful to see the residents are given a choice and help work on the garden etc. My gran loves the trips out and no longer

feels lonely and has made so many friends, I don't worry about her anymore thanks to the staff and management team.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Station Court Care Home
from Martin B (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

I have found access to the home to be very easy and welcoming. When making enquiries regarding my father both staff and management have been helpful and open to discussing matters. The environment is always clean and tidy and has a relaxed atmosphere.

Reply from Jane Longstaff, DSM NE & Scotland at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Woodhorn Park Care Home
from Beth G (Granddaughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

This is my grandad's first week at Woodhorn Park and the care and compassion that is shown here is fantastic! Everyone is so friendly and approachable and all of our questions have been answered. He has been involved in activities such as singing and dominoes and has sat in the garden! As a family we

cannot thank you enough, you are all amazing!

Reply from Emma Saunders, General Manager at Barchester Woodhorn Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Barchester Station Court Care Home
from John S (Husband of Resident) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

Everything at the home appears to be good to satisfactory. I have not filled in the V.F.M question as this is still in the process of finalisation.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Barchester Healthcare Ltd in Northumberland

Barchester Healthcare Ltd Locations in Northumberland (4)

Barchester Healthcare Ltd Reviews in Northumberland (287)

Barchester Station Court Care Home

Barchester Station Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Chester Court Care Home

Barchester Woodhorn Park Care Home

Barchester Woodhorn Park Care Home

Barchester Woodhorn Park Care Home

Barchester Meadow Park Care Home

Barchester Station Court Care Home

Barchester Station Court Care Home

Barchester Station Court Care Home

Barchester Woodhorn Park Care Home

Barchester Station Court Care Home

Awards / Recognitions (14)

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