Barchester Healthcare Ltd in Northumberland | 4 Care Homes

Review of
Barchester Station Court Care Home
from T S (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report

Overall Experience

All staff are very welcoming. Always see to my mams needs at all times. Always have her dressed when I come to take her out. Join in banter of my mams sense of humour which is fantastic.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Station Court Care Home
from Alison R (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report

Overall Experience

Mam came in on rest bite and stayed as a long term patient. The staff and management were brilliant with Mam who has disability problems. Mam loves all the staff, she does have her favorites, but all her needs are cared for she has also started activities and loves them. As a family we cant fault the

home or staff they are all amazing.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Station Court Care Home
from Maureen C (Cousin of Resident) published on 25 February 2026 Submitted via Postal Card • Report

Overall Experience

When I was looking for a place for my cousin to be in I visited here. I got a really good feeling about here. I was right. Firstly the staff are amazing, everyone is so friendly, helpful not only to my relative staying here but to myself on every visit. Every area is spotlessly clean and lovely furnishings.

Although I am visiting I feel totally relaxed and that is the result of how well Station Court is looked after and the resident who are here

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Meadow Park Care Home
from Jean R (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report

Overall Experience

The care my Mother received was excellent... she could be difficult and not easy to deal with!! However the staff treated her with care and respect and gave myself and family the reasurrence that we needed!! I could not have found a better place for her!! Thanks to all the staff at Meadow Park

X

Reply from Julie Bond, GM at Barchester Meadow Park Care HomeThank you Jean for taking the time to complete this review, your kind words and support throughout your Mother's journey with us here in Meadow Park. Keeping you in our thoughts and sending you our love always. Take care

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Review of
Barchester Station Court Care Home
from S A (Daughter of Resident) published on 9 February 2026 Submitted via Postal Card • Report

Overall Experience

My mam has recently passed away in Station Court, and the staff were outstanding.
Their love, support, care and compassion was above and beyond.
They all made a difficult time for us, and my mam so much easier to deal with.
Their professionalism was also greatly appreciated.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Chester Court Care Home
from Mandy S (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

For the very short time we (family) have been visiting our mother - we are amazed, at the care & attention they give to the residents
Every resident is treat as an individual their needs & wants are important & nothing at all is any trouble or problem for them (staff) to deal with. The attitude & manner

of all the staff is cheerful, friendly & you can approach them about anything very very Happy with "Care Home"

Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Woodhorn Park Care Home
from Janet G (Daughter-in-law of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

Dorothy is very well looked after, all staff treat Dorothy with empathy & dignity. It gives us peace of mind that she is safe & secure.

Reply from Emma Saunders, General Manager at Barchester Woodhorn Park Care HomeThank you Janet for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Woodhorn Park Care Home
from Brydie S (Granddaughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

Ever since Granda came to live here, he has became so much brighter and happier. We always know he is in such great care and feeling happy. The team are excellent and never fail to stop and chat.

Reply from Emma Saunders, General Manager at Barchester Woodhorn Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Chester Court Care Home
from J W (Daughter of Resident) published on 29 December 2025 Submitted via Postal Card • Report

Overall Experience

Mam came for nursing/end of life care. The staff have respected her wishes taken excellent care of her. All the staff are friendly & helpful caring. I would highly recommend this hoem to anyone who is looking for a home for a loved one.

Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review, your Mam was not with us for long but she is definitely a miss, I will miss her stories of her time working in the hospital. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Station Court Care Home
from J B (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

Station court is warm welcoming and all residents looked happy and well looked after . The deputy manager showed us around and she made it a great experience and her rapport with the residents as we walked around was fantastic!

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Station Court Care Home
from Hazel S (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

My father has been in this lovely, friendly home just about a year now. He is cared for with passion and consideration as an individual. His needs are met with exceptional professionalism. It's not just a care environment but his home.
Our family feels welcomed every time we visit!
The best place

to be in his latter years.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Meadow Park Care Home
from Tracey L (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Absolutely fabulous! It's was very hard to accept that Mum needed full time care due to her dementia but the staff at Meadow Park go above and beyond. The staff and the manager are like part of our family now. The manager is always there and listens to you no matter how busy she is.
Mum is looked after

so well and she is happy and contented there. It is such a lively and happy place and the staff are always having a fun time with the residents.
Thank you for looking after Mum and being there for me too.

Reply from Julie Bond, GM at Barchester Meadow Park Care HomeThank you for taking the time to complete and submit this wonderful review. I will pass your lovely comments onto the team. Take care

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Review of
Barchester Chester Court Care Home
from William O (Husband of Resident) published on 1 December 2025 Submitted via Postal Card • Report

Overall Experience

The method of bowel management used (administer laxative and clean up as and when) was inappropriate and risky for a paraplegic. In the present case prolonged contact between stool and skin caused Incontinence Associated Dermatitis in the area of the anus and labia, and horrible necrotized the thin

skin at the site of a long-healed pressure sore: Much work for the district nurse.
Conclusion: use suppository of enema if needed for a paraplegic NOT laxative. Best of all use none of these for routine bowel management if possible

Reply from Feedback Team, The Feedback Team at Barchester Chester Court Care HomeThanks for taking the time to leave your review. We're sorry to learn you were upset with some of the care delivered at Chester Court Care Home. We worked closely with the residents usual GP for guidance to ensure we continued to provide comfort during their stay and followed their advice. We ask that you raise any concerns directly with the GP surgery if you are unhappy with the advice we received. On speaking with the home, we understand concerns weren't raised during the stay with us, but if you have outstanding concerns, please reach out to the General Manager at the home. Kind regards, Barchester's Customer Feedback Team.

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Review of
Barchester Meadow Park Care Home
from David K (Son of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

Staff very friendly food good always very helpful when needing something done would recommend to other families looking for a care homes for a family member.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Meadow Park Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review of
Barchester Meadow Park Care Home
from H D (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

This has been a very challenging time especially for my mam but things have been made so much easier to deal with due to the support and care provided by Meadow Park. From day one my mam was made to feel welcome, supported, and part of the community. First impressions of the home is that it presents

a homely environment, the staff are friendly on hand to answer questions and supportive to residents and family. Management have an open door policy and available to speak to if required six weeks on and I am happy and relieved to see that my mam is receiving the care and support she needs. I would happily recommend Meadow Park for respite or full time care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Meadow Park Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review of
Barchester Meadow Park Care Home
from Carol M (Wife of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Staff are all lovely, nothing a bother to them, very helpful 100%. Meals well presented, excellent choice and all fresh. Dignity at all times.
Home well kept, and cleanliness at all times. Spacious home to walk round, plenty activities. Day rooms airy & bright to sit in and watch the world go by out

of windows if you need a bit of quiet time. Gardens well kept and lovely to sit in and sometimes help out.

Reply from Julie Bond, GM at Barchester Meadow Park Care HomeThank you for taking the time to complete this wonderful review. It was our pleasure to support both you and your loved one to enjoy some rest and relaxation. Your kind words will be passed to the team. All the best

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Review of
Barchester Station Court Care Home
from L T (Sister-in-law of Resident) published on 24 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent service and staff regarding all aspects of care to clients

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Meadow Park Care Home
from N A (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

I can't thank the staff enough for their quick action following a sudden decline in my dads health. They stayed with my dad until emergency services arrived and keep me updated at all times. After a short stay in hospital my dad returned to the home that he now calls his home. I have no hesitation to

recommend this home. The staff at the home are amazing and its piece of mind that my dad it getting well looked after.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Meadow Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Station Court Care Home
from Kay R (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

From the moment my father was accepted as a resident, he was made to feel at home. I cannot fault the care given. The staff went over and beyond what was expected to my father. The activities were amazing; and my father joined in and thoroughly enjoyed the activities. When he was put on end of life,

due to cancer, the staff were amazing, showed care & compassion - will never forget their kindness.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Station Court Care Home
from Lesley S (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

My dad received a high level of care and support during his time within this home, the staff displayed high caring qualities and communicated well with the family.. My dad was very happy here and we are grateful to all the staff who cared for him especially towards the end of his life

Reply from Sarah Kelly, General Manager at Barchester Station Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Care Homes Owned by Barchester Healthcare Ltd in Northumberland

Barchester Healthcare Ltd Locations in Northumberland (4)

Barchester Healthcare Ltd Reviews in Northumberland (307)

Barchester Station Court Care Home

Barchester Station Court Care Home

Barchester Station Court Care Home

Barchester Meadow Park Care Home

Barchester Station Court Care Home

Barchester Chester Court Care Home

Barchester Woodhorn Park Care Home

Barchester Woodhorn Park Care Home

Barchester Chester Court Care Home

Barchester Station Court Care Home

Barchester Station Court Care Home

Barchester Meadow Park Care Home

Barchester Chester Court Care Home

Barchester Meadow Park Care Home

Barchester Meadow Park Care Home

Barchester Meadow Park Care Home

Barchester Station Court Care Home

Barchester Meadow Park Care Home

Barchester Station Court Care Home

Barchester Station Court Care Home

Awards / Recognitions (15)

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