Barchester Healthcare Ltd in Angus | 2 Care Homes

Review of
Barchester Fordmill Care Home
from Gordon P (Son of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

Our Father went into Fordmill Montrose just before Christmas 2025 , from the start the staff were amazing , friendly approachable and so caring towards our Dad and ourselves , Aileen was extremely helpful, all the staff seem to genuinely care about the people they care for and the atmosphere is warm

and friendly, Fordmill feels so homely the decor reminds me of a beautiful hotel , there could be no better place for a loved one to be cared for in their later years.

Reply from Aileen Alberts, General Manager at Barchester Fordmill Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester South Grange Care Home
from Gail S (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

Mum moved to South Grange Care Home 3 years ago. From the very beginning, all of the staff were amazing in the way they welcomed her.
She was encouraged to join in with the many activities offered, and enjoyed outings for coffee, trishaw rides, art club, church services, musical performances and many

more. The activities team are outstanding.
The care home is clean, warm and well maintained. We took advantage of the beautiful gardens when weather allowed. Mum enjoyed the variety of nutritious homemade food options.
We'd like to extend our thanks and sincere appreciation to all of the staff at South Grange Care Home. Their loving care, compassion and kindness were exceptional.
Mum passed away December 2025. We all felt supported by the staff through this difficult time. We are grateful that Mum was surrounded by a team that cared so much for her in her final years.

Reply from Catherine Lappin, GM at Barchester South Grange Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Fordmill Care Home
from L H (Son of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

After being in another care home for a short period of time Mum had trepidation about being transferred to Fordmill in Montrose. From day one she loved it and all her worries, and ours, were alleviated by the kind, caring and welcoming staff and residents.
After isolating herself for many years, the

staff coached her into participating in everything. During her nearly 4 years in Fordmill she enjoyed the activities and friendships she made. She particularly loved not having to cook and do the dishes!!
Fordmill and the staff were a blessing to all of us, knowing Mum was safe and taken care of, thank you all for the caring and dignified way you treat your residents and their families.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review, we are all missing mum's beautiful smile

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Review of
Barchester Fordmill Care Home
from I F (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

Fordmill is a brilliant care home with loving staff who were all brilliant for my mum, she thoroughly enjoyed it and the staff always went above and Beyond. the whole environment of the home is fantastic and feels like one big family.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review, I will be sure to pass this onto the staff

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Review of
Barchester Fordmill Care Home
from Paul G (Friend of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

To start off, all of the staff - office, cleaners, kitchen and of course - the carers, are all fantastic. From the day I first visited Fordmill, they all were keen to make myself & my friend (resident) feel welcome. I dont think anything was a problem for them.
Thank you!

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review Paul. I'll pass this onto the staff

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Review of
Barchester Fordmill Care Home
from Karen G (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report

Overall Experience

We wanted mum to come into this nursing home as it had an excellent reputation and we have not regretted it for a single second. The care our mum has received is second to none. All the staff, no matter at what level, are outstanding always smiling and cheerful. Nothing is too much trouble. Very attentive

to our mums needs. Mum has really enjoyed the activities she has been able to attend and we have been impressed with what they have to offer, something for everyone. Mums highlight was the Scottish dancers, bringing back happy memories. The choice of meals and the wide variety of food to choose from is excellent. The peace of mind having 24/7 care given to our mum, by the caring management and staff, helps us tremendously

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for you very kind review Karen, I'll be sure to pass your thanks onto the team

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Review of
Barchester Fordmill Care Home
from Alison M (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

My dad was in Fordmill from April 2025 until October 2025 when he passed. The home looked after my father wonderfully. Every member of staff were great. He was treated with compassion & respect until the end. There is always some good activities to join in & food is excellent. All care homes should

be like this.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review Alison. I'll be sure to pass this onto staff

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Review of
Barchester Fordmill Care Home
from Lisa C (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

My experience of Fordmill care home is that the staff are fantastic and very approachable. They have been very accommodating with my Mums needs.
I really appreciate all the activities that are available and my Mums family really enjoy seeing all the pictures. Thanks to all the staff you all work very

hard.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review Lisa, I'll pass this onto staff

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Review of
Barchester Fordmill Care Home
from Kelly S (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card • Report

Overall Experience

All staff even those I barly saw were amazing in their dedication to delivering a fantastic level of care to my father in his final months. But the last few days I can not find the words to thank you for what you did for us as a family not just my father.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review Kelly, I'll pass your thanks onto the staff

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Review of
Barchester Fordmill Care Home
from L S (Wife of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

I can't praise the staff enough for the care they gave my husband and the family, over the last week of his life. They went above and beyond in my opinion. The staff in Fordmill Montrose are a fabulous team. Their profesionalism is second to none. I am truely thankful, my husband became a resident in

this nursing home. Accept the thanks of all my family for everything they did to keep him comfortable at the end. That meant the world to us.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review, I'll be sure to pass this onto the staff

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Review of
Barchester Fordmill Care Home
from Ian D (Son of Resident) published on 15 July 2025 Submitted via Postal Card • Report

Overall Experience

First class. The staff in their entirety were caring and attentive. Food and amenities were excellent, medical attention was brilliant, the team provided entertainment and stimulation on a daily basis. Compassion, dignity and respect at the end.
When it's my time, if I could afford it I'd want to go

there too!

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review Ian, I'll pass your thanks onto the staff

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Review of
Barchester South Grange Care Home
from Angus R (Father of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for our son's care he has been in South Grange Care Home Monifieth Scotland for 3 1/2 years since he was involved in a car crash which he was the innicent party the other driver is now in "jail" unfortunately not for long enough but my son is looked after very much so by the

lovely staff. From manager down to the cleaning staff long may it continue

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Grange Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester South Grange Care Home
from Ruth G (Sister of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

My experience of the South Grange Care Home is it is very welcoming as soon as you step in the front door. It's very bright and clean and gives you a good feeling about the place. The staff are very friendly and from what I see when I visit they are very helpful to the residents. I like how there

is a food menu at the front door and the choices of meals look really tasty. The residents rooms look nice and bright they are also very clean and tidy. I have been visiting for just over 6 months now and overall I think its a very well run establishment.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Grange Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester South Grange Care Home
from J P (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

I felt a warm glow as I entered Mum's 'home' to help her to celebrate her 99th Birthday this month. I had travelled a 400 miles train journey to be with her and share her special day, and walk together in the warmth and friendliness to which Mum has come to feel settled in since her arrival on 10th

March 2025. The staff all know me and always give me a welcome (warm) when I arrive. Mum's room is so tastefully and thoughtfully arranged for all her personal care and enjoyments.
The activities manager arranged, and provided my friend and I to share a Birthday lunch with Mum - which Mum thoroughly enjoyed. Thank you especially to the friendly care manager.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Grange Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Fordmill Care Home
from M G (Cousin of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

My cousin spent his final year in Fordmill, suffering from a terminal illness. He was so well cared for, that his life expectancy, initially 6 weeks, was extended by a year. He was very content, despite being bedridden, due to the excellant care and attention given by all staff members. He especially

enjoyed the food, and we enjoyed the cakes with our cuppa on our visits. It gave us peace of mind that he was happy there.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review, I will pass this onto the staff

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Review of
Barchester South Grange Care Home
from Martha C (Friend of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

My friend moved into Barchester South Grange Care Home in February 2023 and I have always been very impressed with the excellent level of care and support from all of the staff. She settled in very quickly as if she was in her own home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Grange Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Fordmill Care Home
from F M (Nephew of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

About 14 years ago my mother passed away here after 2 or 3 happy years here, more recently my uncle passed away after approximately 18months as a resident, as a family we were able to spend more quality time with them both and not have to worry about their day to day stuff when they were at home, the

care both were given was excellent. Also 2 of my elderly neighbours have lived here, one recently passed and my other neighbour is loving it, highly recommend,

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for that lovely review F, I will pass your thanks onto staff

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Review of
Barchester Fordmill Care Home
from Michael W (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

My mother was admitted with stage four cancer, dementia and diabetes. As a family we knew she did not have much good days left ahead of her. However the staff - to a man - looked after both my mother and father - who visited every day, with love and dignity. As a family we are truly grateful for everything

you dad to make mum's final days comfortable and enjoyable as they could be.

Reply from Aileen Alberts, Manager at Barchester Fordmill Care HomeThank you for your kind review, I'll pass this onto the staff

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Review of
Barchester Fordmill Care Home
from Gordon B (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report

Overall Experience

Our father passed away 2 weeks ago, having spent the last 5 years as a resident of Fordmill, I very much doubt if we would have had him with us that long, had it not been for the wonderful care provided by the staff and management. They literally became his second family with their compassion, skilled

work and great personalities. He was always very contented when we visited, and never once told us that he was unhappy with his situation, or any member of the team. Barchester are truly fortunate to have a care home like this within their organisation.

Reply from Jane Longstaff, DSM NE & Scotland at Barchester Fordmill Care HomeSincere condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Fordmill Care Home
from Rhona A (Daughter-in-law of Resident) published on 2 May 2025 Submitted via Website • Report

Overall Experience

We were a family with no experience of a Care Home. From the moment we were met in the foyer in March 2024, with our mum, the staff have gone above and beyond to make her and the residents happy and well cared for. From Management to catering and cleaning, not forgetting the professional nurses, they

are unsung heroes. The entertainment team, enjoy themselves too with entertainment which is both relevant and fun. Mum loved the church services and visits from schools, nursery schools, dancers etc. Really big thanks.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager - North at Barchester Fordmill Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care Homes Owned by Barchester Healthcare Ltd in Angus

Barchester Healthcare Ltd Locations in Angus (2)

Barchester Healthcare Ltd Reviews in Angus (200)

Barchester Fordmill Care Home

Barchester South Grange Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester South Grange Care Home

Barchester South Grange Care Home

Barchester South Grange Care Home

Barchester Fordmill Care Home

Barchester South Grange Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Barchester Fordmill Care Home

Awards / Recognitions (14)

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