Barchester Healthcare Ltd in Lincolnshire | 5 Care Homes

Review of
Barchester Cedars Care Home (Bourne)
from Janet N (Respite Resident) published on 3 March 2026 Submitted via Postal Card • Report

Overall Experience

Because of the help and care I receive, I choose the Cedars Care Home (Bourne), for my regular Respite stays.
I always appreciate very much the kindness and help I always receive from the management and staff.

Reply from Rebecca Aldred, Senior General Manager at Barchester Cedars Care Home (Bourne)Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Wood Grange Care Home
from Peter P (Husband of Resident) published on 20 February 2026 Submitted via Postal Card • Report

Overall Experience

My wife came to Wood Grange for end-of-life care. That care could not be faulted. It gave her, despite her pains, a loving, caring environment. All the staff were pleasant and nothing, however difficult, was too much trouble. The caring did not stop with my wife; the same caring approach was given to

me and my daughter whenever we visited and we truly appreciated. Everything, and everyone from the managers down, was first what is should be.
My wife was only there for 9 days. but I am sure she benefited from the care and comfort given.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care HomeDear Peter, thank you so much for the kind comments.
Best regards
Katya

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Review of
Barchester Maple Leaf Lodge Care Home
from Adrian W (Husband of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident at Maple Leaf Lodge for 10 months now. Living at home with me previously was very difficult as she didn't know who I was. However, the incredible care and support by the management and staff has taken away her anxiety and she is so much happier, getting involved in activities

and outings. The home is modern, clean and beautifully decorated. The atmosphere is always friendly and homely, the standard of food is always excellent. I have no hesitation in recommending this lovely care home.

Reply from Kerry Angeloni, General Manager at Barchester Maple Leaf Lodge Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review of
Barchester Maple Leaf Lodge Care Home
from Roger W (Husband of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

It's so difficult to review a residential home that offers such wonderful care and attention to its residents. I find the staff excellent and very attentive and approachable at any time with any care needs. Maple leaf lodge is a wonderfully appointed care home, attention to detail is immaculate and

the needs of residents is catered for wonderfully. When I visit my wife I am always greeted with welcoming smiles and updates of any attention my wife has needed during my absence. Activities for residents are numerous, everything from baking, painting, community singing, dancing and even off site trips to local places of interest, I feel secure in the knowledge that my wife is in the most wonderful and safe hands in the care of Maple Leaf Lodge.

Reply from Kerry Angeloni, General Manager at Barchester Maple Leaf Lodge Care HomeThank you for your wonderful review of our care home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from David N (Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

After the unexpected passing of my wife, I needed help with my everyday household management and life in general. A period of respite was suggested, and I looked at several care homes to help me through a short period of one to two weeks. Most of the care homes visited were smelly, dirty, shabby homes,

was sugested, and I made an unanounced unexpected visit. I was welcomed by a pleasant, cheerful receptionist. Nature of my enquiry passed me on to the deputy, who, after reassurance of the admission criteria, I arranged a two week respite. The menu was superb, and the food served matched the excellent menu. The staff were amazingly helpful, caring and kind, particularly to those with special difficulties. After one day respite, I signed into the home permanently. I have been here for 2 months and do not regret my decision. Really wonderful environment provided - and games.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care HomeThank you very much for your review and kind words. I will ensure your comments are passed to the team.

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Review of
Barchester Cedars Care Home (Bourne)
from Philip S (Son-in-law of Resident) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

Our introduction to the home was during difficult circumstances. A father who had days to live and a mother who could no longer care for herself. The amount of work the home took on not only to ensure their new residents were safe and received all the care they needed, but the respect, clarity and help

they extended to us as a family helped more than they could possibly know. After Dad passed away the help mum received and is still receiving is in my view utter perfection. The staff across all departments are so utterly normal and switched on. I'm wondering if they're grooming us as future residents!

Reply from Becky Aldred, General Manager at Barchester Cedars Care Home (Bourne)Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from N A (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

Mum is very happy and settled at Newton House. The staff are caring and friendly, the food is lovely and it is open 24/7 for visits. I love that each resident is seen for themselves and their own personalities. It is a true home from home. Thank you

Reply from Karen Olivant, activities at Barchester Newton House Care HomeThank you for your lovely care home review. We value all feedback given. Thank you so much for your support (Name: Sonia Fairhurst

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Review of
Barchester Newton House Care Home
from Tracey N (Relative of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

Top of the care homes in Grantham by far , Everything is 10/10 in all departments, especially on Somerby unit .My mum and dad have been in there nearly two years, and I have no complaints about the staff and accommodation. I enjoy coming up to see them ,the staff always have a smile for you .

Reply from Karen Olivant, activities at Barchester Newton House Care HomeThank you for your lovely care home review. We value all feedback given and we thank you for your continued support (Name: Sonia Fairhurst Email: newtonhouse@barchester.com Position: General Manager)

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Review of
Barchester Newton House Care Home
from T M (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

Amazing place with every member of staff greeting you with a smile and a good morning made my mums transition into care a lovely experience the home is beautiful and clean and cater for every need and put on so many amazing activities the food is 5 star.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care HomeThank you for your lovely care home review. We value all feedback given. We thank you for your support

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Review of
Barchester Cedars Care Home (Bourne)
from Alice S (Wife of Resident) published on 30 December 2025 Submitted via Postal Card • Report

Overall Experience

The care provided by the staff was excellent at all times. However, for most of the time my husband stayed at The Cedars, he was not able to eat the meals provided because they were too bland. I ended up taking in Heiz Soups and roasted chicken to ensure that he does have something to eat.
However,

during December a new chef was appointed and the meals did improve dramatically.

Reply from Rebecca Aldred, General Manager at Barchester Cedars Care Home (Bourne)Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Jason W (Son of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

Always busy, planning and doing activities. No one is left out. Integration of all residents to enable full participation, but understanding when residents need space or rest.
The staff know all residents by name and have time and care for them all.
Family and visitors are made to feel most welcome

at all times. Updates, chats and laughs a plenty.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care HomeThank you for your wonderful review. Its so lovely to hear these comments about our home. We are so grateful to you for your support and to have you as part of the Newton House Family.

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Review of
Barchester Cedars Care Home (Bourne)
from Julie M (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been in the Cedars at Bourne for over 11yrs, & is happy to call it her home. She receives excellent care from all of the staff & the management are approachable & supportive. In 11yrs of course there have been miner issues, but these have always been dealt with quickly & effectively. We

have no doubt that our choice of the Cedars was the best choice, & as a family we have no concerns, with the care, support & activities Mum receives on a daily basis.

Reply from Rebecca Aldred, Senior General Manager at Barchester Cedars Care Home (Bourne)Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from M N (Respite Resident) assisted by family/friend published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

Everything was excellent with one exception....
The telephone signal was dreaful my wife could not decifer what I was saying as it was as if I was under water. I did not contact my wife for two days. This made me very sad. My wife contacted the staff and twice they brought me one of their phones to

use. I did not like to ask for them to keep bring there phones to me. I would be happy to return again for respight if this was sorted.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care HomeThank you so much for your kind review regarding the care you received during your respite stay and I will share this with the team. Connectivity can vary dependent on the users network, we do have good Wi-Fi for our residents and their families and have noted your feedback to support residents and their loved ones moving forwards during their stays to maintain contact with their loved ones

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Review of
Barchester Wood Grange Care Home
from J W (Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Excellent in everyway from cleaning, food & activities.
I just cannot express enough how wonderful everyone is.
It is incredible and I love Wood Grange

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care HomeThank you for the great comments!
It is our pleasure to look after you!
Kind Regards
Katya

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Review of
Barchester Newton House Care Home
from G L (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum was poorly and had to go into hospital, she had such a lovely welcome when she came out.
I love coming to see Mum, she's always happy.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care HomeThank you for your review. We are happy that you and mum are happy

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Review of
Barchester Newton House Care Home
from Doreen H (Sister of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

After trying three homes for my brother, Newton House is by far and away the best.
All the staff are caring and create a wonderful atmosphere.
They all create a family atmosphere, allowing residents compainship, fun and private when needed

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care HomeThank you for your review. We are so happy that you and your brother are so happy.

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Review of
Barchester Newton House Care Home
from D G (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

On announcing our care needs/support they were met and we were assured. When visiting with any pending questions there has been a senior member of staff who puts our minds at rest and answers question appropriatly. As were self funding once the funding come to an end the home staff contact social services

so she doesn't have to move out.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care HomeThank you for your review. Its lovely to hear comments about our home.
We are so grateful to you.

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Review of
Barchester Maple Leaf Lodge Care Home
from John N (Partner of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

My partner is very well looked after. Staff treat her with patience and respect, food is nice and well presented.

Reply from Kerry Angeloni, General Manager at Barchester Maple Leaf Lodge Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from Denis N (Respite Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

You might think that my rating of 'excellent' in all categories is 'over inflated' but the fact is, this home is excellent. It looks nice and it is nice. Set in beautiful grounds, its idyllic. Every member of staff I encountered was so friendly and caring. Its clean, tidy, well maintained and very "fresh"

and "airy". The food is also to a very good standard/excellent standard. I came here due to a temporary incapacity and if I am infirmed again, this is where I shall come to.
Thankyou.
PS The bedrooms are great. So large and comfortable.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care HomeThank you so much for your kind review, I will make sure your comments are passed to the team.

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Review of
Barchester Newton House Care Home
from Fiona I (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

Our elderly father arrived at Newton House after losing his lifelong partner very suddenly whilst in a different care home. With nursing needs and subsequently diagnosed with vascular dementia; from my very first visit, everyone I met was always friendly, helpful and welcoming. The care shown to

my father was truly amazing, he was difficult and unwell but this never stopped anyone from supporting and nursing him. No matter how my father behaved or treated the staff, they were unfailingly cheerful and cared for him so well, Keeping him shaved and smart right to the last which was great comfort to the family.
If a visit was challenging, someone on the staff always noticed and offered support and understanding,
All of the staff welcomed any of us day or night, always with a smile, always supportive of us and so caring with my father, it was as close to being at home with your family as you can get. His passing was quiet and peaceful with our wishes as a whole family totally respected

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care HomeThank you for your review.Your kind words truly mean a lot.Your father will be sadly missed and our thoughts and prayers are with you and the rest of the family.

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Care Homes Owned by Barchester Healthcare Ltd in Lincolnshire

Barchester Healthcare Ltd Locations in Lincolnshire (5)

Barchester Healthcare Ltd Reviews in Lincolnshire (648)

Barchester Cedars Care Home (Bourne)

Barchester Wood Grange Care Home

Barchester Maple Leaf Lodge Care Home

Barchester Maple Leaf Lodge Care Home

Barchester Tennyson Wharf Care Home

Barchester Cedars Care Home (Bourne)

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Cedars Care Home (Bourne)

Barchester Newton House Care Home

Barchester Cedars Care Home (Bourne)

Barchester Tennyson Wharf Care Home

Barchester Wood Grange Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Maple Leaf Lodge Care Home

Barchester Tennyson Wharf Care Home

Barchester Newton House Care Home

Awards / Recognitions (15)

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