Barchester Healthcare Ltd in Lincolnshire | 5 Care Homes

Review of
Barchester Tennyson Wharf Care Home
from April H (Cousin of Resident) published on 28 July 2025

Submitted via Postal Card • Report

Overall Experience

I was only at Tennyson Wharf for three nights an eighty nine year old visiting my cousin. My experience from start to finish was delightful. Special care must be taken recruiting staff as their approach to their job was above and beyond expectations. We were cared for without being made to feel needy

(respect) and the joy and laughter was so uplifting I was sad to leave.
Unfortunatly Tennyson Wharf is in Lincoln and I'm in Cambridge or I would be considering long term stay.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind words, I will make sure this is shared with the team.

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Review of
Barchester Tennyson Wharf Care Home
from Peter P (Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience

I am the resident representative here at Tennyson Wharf I appreciate the opportunity to represent this care home which is rated as phenomenal by inspectors. All departments here are excellent and the care and kindness is second to none with residents treated with dignity. Health and safety and security

are paramount with housekeeping and cleanliness is obvious to visitors & guests. Activities are well presented and this is difficult because of such a diverse society. Visits are available as well as visiting singers and armchair exercises. This care home has a dementia community and all carers have constant training to help with all capabilities. Meals are well presented with options available and care with allergies and diabetic needs. The management and admin ensure that residents and carers receive personally centered attention.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Tennyson Wharf Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Newton House Care Home
from I H (Son of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

I found the staff very friendly and Professional from management and admin to nursing and the care team.
My Mother was there for respite care for a week and thoroughly enjoyed her time.
If I have one observation it is that whilst I was given brochures on first enquiring several months ago I had

to chase a couple of times to check details. I feel that admission information could be more comprehensive especially for first timers for example, how to ID mark clothing.
This is an observation not a complaint.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Newton House Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Maple Leaf Lodge Care Home
from K B (Friend of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

My friend has moved into Maple Leaf for respite care, I come and visit him twice a week. He is enjoying staying here and says the food is very nice. He enjoys spending time in the cinema room and the garden. He says the staff are friendly and caring.

Reply from Kerry Angeloni, General Manager at Barchester Maple Leaf Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Wood Grange Care Home
from Chris H (Son of Resident) published on 27 June 2025

Submitted via Postal Card • Report

Overall Experience

Extremely well managed and friendly all staff make an effort to say hello, have a chat and very helpful. Mum is well looked after. Always clean and tidy, whatever time we visit. Mum enjoys her food and staff interaction. As a family, we have great peace of mind that mum is happy and safe.
Wood Grange

is probably the best care home we've ever experienced. We cannot recommend them highly enough!

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home

Thank you so much for your wonderful review. Were truly grateful for your kind words about our team and the care your mum receives at Wood Grange. Knowing that she feels happy, safe, and well looked after means everything to us. Its lovely to hear that our staffs friendliness and attention to detail have made such a positive impression on your family. Your recommendation means the worldthank you again for your trust and support!

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Review of
Barchester Cedars Care Home (Bourne)
from Paula F (Daughter of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

The Cedars is an outstanding home from home. The staff all value every aspect of my Fathers life, his interactions with his family and friends, making sure everyone feels welcomed and well catered for. The activities are enriching and engaging with a special team who think outside the box in the best

interests of the residents, including celebrating birthdays, anniversaries & much more. The team focus on inclusion, well-being and support. Every team member wants to help every resident and visitor have a great experience from friendly smiles and hello's to sharing stories of the day. It is always incredible clean and tidy, the garden space is well kept (2 acres is a lot to take care of!) with lots of outside seating in sunny and shady spots. My Dad's room is very homely, as he wants it and being able to use a special family / visitor lounge for private meetings and functions is such a bonus along with 2 other lounges, restaurant area, so much space to enjoy. Dad loves it here!

Reply from Rebecca Aldred, Senior General Manager at Barchester Cedars Care Home (Bourne)

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Maple Leaf Lodge Care Home
from David U (Friend of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

I visit a friend here at Maple Leaf who has lived here now for a few months, he has settled in very well and says he likes it here very much, especially the activities, he enjoys going on trips in the mini bus. The home is always clean and the staff are very friendly and helpful.

Reply from Kerry Angeloni, General Manager at Barchester Maple Leaf Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from Sandie S (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

I am pleased to share our experience with Tennyson Wharf Barchester Care Home, where my father moved in on 17th March 2025. We discovered Tennyson Wharf through a friend and visited on 15th March, where we were warmly welcomed by a knowledgeable staff member. The home's warm atmosphere was evident,

especially during an enjoyable Irish dancing performance.
The staff went above and beyond to accommodate my father on short notice, providing invaluable support during this emotional time. The care home is in a superb location with lovely gardens and marina views, and it's impeccably clean and well-maintained.
What sets Tennyson Wharf apart is the genuine care each resident receives. The food is excellent, and the variety of activities keeps residents engaged. The facility feels like a five-star hotel, with ample parking and spacious rooms. The paperwork process was seamless, making the transition easier. I highly recommend Tennyson Wharf for its exceptional care and kindness!

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you very much for your kind review, I will ensure your comments are shared with our team.

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Review of
Barchester Tennyson Wharf Care Home
from Gina D (Wife of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Everyone of the staff are kind and and caring plenty of activities. The building is very clean and looked after, as are the grounds. Nothing is too much trouble for the staff. I always feel nothing is too much trouble when I ring or call in.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Wood Grange Care Home
from Tina W (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

All staff at wood grange were absolutely wonderful with my dad when he was living there. He looked forward to them popping in to see him throughout the day as he was bedridden, so they all made sure to take time out of their busy days just to nip into his room and say hello. They became like his second

family. The staff always kept us informed and were so kind to us. Fantastic people!

Reply from Jane Longstaff, On behalf of Wood Grange at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from Joanne S (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

The standards at Tennyson Wharf are exceptional. All of the team looking after the residents are amazing, kind, caring, considerate and nothing is too much trouble. Excellent range of activities on everyday to keep residents engaged should they wish to join in. Mum is extremely happy there and settled

in very quickly. I have complete confidence in how well my mum is being looked after.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind words, I will make sure these are passed to the team.

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Review of
Barchester Cedars Care Home (Bourne)
from Richard W (Husband of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

My wife had Glioblastoma and was bed bound for the whole of her 7 month stay at the Cedars. The care she received was first class throughout. We could not fault it at all. Not only were her carers fantastic but the nurses as well. Although she was unable to speak very much, the staff became expert in

anticipating her every need. She was so grateful to all the staff as I was together with family members. Nothing more could have been done to make her life better. Thank you so much.

Reply from Rebecca Aldred, Senior General Manager at Barchester Cedars Care Home (Bourne)

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Cedars Care Home (Bourne)
from J N (Respite Resident) assisted by family/friend published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I really appreciated all the help and care I was given during my stay by everyone. The staff were always so pleasant and kind in speech and actions. I will always remember them all after such a pleasant experience.

Reply from Rebecca Aldred, Senior General Manager at Barchester Cedars Care Home (Bourne)

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the individual teams.

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Review of
Barchester Newton House Care Home
from Beverley F (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Staff were extremely friendly, welcoming and very helpful.
There was a wide range of activities daily to suit varying interests and abilities available for residents to attend if they wanted to, staff did try and encourage this.
According to my mother the food was exceptional, she enjoyed every meal.
Her

room was always clean and tidy as were the lounges that I went into and corridors.
All in all a very pleasant experience, my mother enjoyed her stay. Thank you to a hard working dedicated staff team.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Sarah F (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

From the moment I walked in the doors, we were greeted by lovely staff. The home smelt nice and the furnishings are cosy. Mum said the meals were so good with plenty of variety each day. The one thing that stood out for me was the Entertainment. Absolutely outstanding and much fun. The staff are amazing.

Newton House has restored my faith in Care Homes. 5*.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Maple Leaf Lodge Care Home
from Angela R (Daughter of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

Have come to visit my mother today. She is very well and happy at this care home. The staff here are very friendly and look after her very well. They are in the middle of a refurb and even the outside contractors are very welcoming. I'm very happy that my mum is looked after.

Reply from Kerry Angeloni, General Manager at Barchester Maple Leaf Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from L R (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Mum has been made to feel welcome right from the start. The staff are lovely, very caring and adaptable. Nothing seems too much trouble. The rooms are spacious and comfortable and there is plenty for her to do without feeling any pressure to participate. Mum has made friends already and is thoroughly

enjoying her new life. The improvement in her walking and general demeanour is remarkable.

Reply from Jane Longstaff, On behalf of Tennyson Wharf at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from K L (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum had to go into care quickly and Barchester Tennyson Wharf Care Home was able to accommodate this. The care given to Mum was excellent. All staff were cheerful and kept us informed of any changes with her. Thank you for the care given to Mum. She was very happy with you.

Reply from Jane Longstaff, On behalf of Tennyson Wharf at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Mandy O (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I have been very happy with the care that Mum has received since moving into Barchester Newton House Care Home. She says the majority of staff are very patient and kind and she feels safe there.
The activity team have been amazing in ensuring that she has felt included as much as possible, even though

she is profoundly deaf and stays mostly in her room. They supported her wish to visit a garden centre and have got to know her hobbies and interests and help her communicate using a whiteboard. They have been incredibly supportive and understanding when I was anxious about going away and she told me their visits and hugs made her day, they are so patient and caring with the biggest smiles.
I have been to many care homes and this is definitely one of the best. It has a very welcoming atmosphere as soon as you walk in, can highly recommend it.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Liz M (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

My mother, sadly, passed away in November after spending more than three and a half years at Barchester Newton House Care Home, it was a difficult decision to put Mum in a home but we couldn't have found a more loving and compassionate place for her to spend her last years. Dementia is a cruel illness

that robs the relatives of the person they once knew but to see your loved one happy and content in their world surrounded by such loving, caring professionals is, without doubt, the best care and attention we could have given Mum. The time we spent with her in the home was precious, she was always treated with the utmost respect and given the dignity every person should receive. We couldn't speak more highly of all the staff. The decision-making is hard but if you truly care for your loved one and are in need of a care home, look no further, there is nowhere better. All the staff actually care. Our grateful thanks for looking after Mum.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Condolences to you and the family at this time. Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care Homes Owned by Barchester Healthcare Ltd in Lincolnshire

Barchester Healthcare Ltd Locations in Lincolnshire (5)

Barchester Healthcare Ltd Reviews in Lincolnshire (625)

Barchester Tennyson Wharf Care Home

Barchester Tennyson Wharf Care Home

Barchester Newton House Care Home

Barchester Maple Leaf Lodge Care Home

Barchester Wood Grange Care Home

Barchester Cedars Care Home (Bourne)

Barchester Maple Leaf Lodge Care Home

Barchester Tennyson Wharf Care Home

Barchester Tennyson Wharf Care Home

Barchester Wood Grange Care Home

Barchester Tennyson Wharf Care Home

Barchester Cedars Care Home (Bourne)

Barchester Cedars Care Home (Bourne)

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Maple Leaf Lodge Care Home

Barchester Tennyson Wharf Care Home

Barchester Tennyson Wharf Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Awards / Recognitions (14)

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