Care Homes Owned by Barchester Healthcare Ltd in Kent
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Kent for Barchester Healthcare Ltd are showing below.
View the details of all 273 locations (with 23815 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in Kent (9)
Barchester Rose Water Place
9.9
25 reviews
Tuscany Way, Langley, Maidstone ME17 3ZB
"Rosewater Place is a lovely Home. All the staff are very welcoming and friendly and always ready to help. My partner went in for respite…" Read all 25 reviews
Location Type Care Home
Barchester Rose Water Place in Maidstone, Kent offers a welcoming home for residents. The home has quiet areas and daily social activities which residents can participate in as much as they wish. Meals are freshly prepared by trained chefs, who… Read more about Barchester Rose Water Place
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Dementia Residential Care
- 66 Rooms
- from £1,781 / week
Barchester Sutton Valence Care Home
9.9
110 reviews
Maidstone Road, Sutton Valence, Maidstone ME17 3LW
"Excellent care. Fantastic and polite people. Clean and tidy facility. My dad enjoyed his stay here. Only problem was his phone got lost…" Read all 110 reviews
Location Type Care Home
Sutton Valence care home provides residential, dementia and nursing care in 60 beautifully appointed bedrooms. The home is located in the village of Sutton Valence, Kent. Its rural setting means the residents can enjoy expansive gardens and views… Read more about Barchester Sutton Valence Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Acquired Brain Injury
- 60 Rooms
- from £1,913 / week
Barchester Friston House Care Home
9.9
146 reviews
414 City Way, Rochester ME1 2BQ
"I am so pleased with the care that my Nan, Anne has received at Friston. The home is beautifully decorated and the staff are incredibly…" Read all 146 reviews
Location Type Care Home
Friston House makes the most of pleasant grounds and a versatile interior to provide top quality nursing care and dementia care in a residential and nursing environment with professionals available round-the-clock. A committed team work hard to ensure… Read more about Barchester Friston House Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- 81 Rooms
- from £1,780 / week
Barchester Winchester House Care Centre
9.8
118 reviews
180 Wouldham Road, Wouldham, Rochester ME1 3TR
"Outstanding staff across every area. Amazing activities, care, support and wonderfully prepared meals and snacks. Music activities are my…" Read all 118 reviews
Location Type Care Home
Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester. The home provides first-class 24-hour care alongside expert care in the residential and nursing… Read more about Barchester Winchester House Care Centre
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- 123 Rooms
- from £1,694 / week
Barchester Herne Place Care Home
9.6
58 reviews
2 Parkland Road, Herne Bay CT6 5DN
"The staff are all very caring and compassionate. My questions are always answered to my satisfaction. I feel that my father is in good…" Read all 58 reviews
Location Type Care Home
Herne Place has been specifically designed to provide high-quality residential care to the elderly, including those individuals living with dementia. The home offers an extremely high level of 24-hour residential care, alongside bespoke dementia care… Read more about Barchester Herne Place Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Dementia Residential Care
- Visual / Hearing Impairment
- 66 Rooms
- from £1,749 / week
Barchester Newington Court Care Home
9.6
66 reviews
Keycol Hill, Newington, Sittingbourne ME9 7LG
"Excellent care for dad. Staff were kind and friendly, felt very welcome when visiting. Dad was comfortable and settled well, only wished I…" Read all 66 reviews
Location Type Care Home
Newington Court Care Home is situated in the village of Newington on the outskirts of Sittingbourne. A professional team provide first-class 24-hour nursing care alongside expert care for people with dementia in the Memory Lane Community. A team of… Read more about Barchester Newington Court Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Visual / Hearing Impairment
- 64 Rooms
- from £1,999 / week
Barchester Emily Jackson House Care Home
9.5
100 reviews
Emily Jackson Close, Off Eardley Road, Sevenoaks TN13 1XH
"My Dad spent 11 days at Emily Jackson House in September 2025, receiving end of life care. I was overwhelmed by the level of warmth, care…" Read all 100 reviews
Location Type Care Home
Emily Jackson House Care Home, conveniently situated in Sevenoaks, is a beautiful historic building, offering a homely, yet first class and professional care environment. Their dedicated and experienced team are passionate about providing 24 hour… Read more about Barchester Emily Jackson House Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Visual / Hearing Impairment
- 55 Rooms
- from £1,694 / week
Barchester Ashminster House Care Home
9.5
91 reviews
Clive Dennis Court, Off Hythe Road, Ashford TN24 0LX
"Staff are friendly and approachable. All know my wife evidenced by the way she reacts to them, big beaming smile. The food is excellent she…" Read all 91 reviews
Location Type Care Home
Situated near to the historic town of Ashford, Ashminster House is a short journey away from the stunning countryside of Romney Marsh, the North Downs and the High Weald. The accommodation at Ashminster House includes en-suite bedrooms which can… Read more about Barchester Ashminster House Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Visual / Hearing Impairment
- Acquired Brain Injury
- 60 Rooms
- from £1,890 / week
Barchester Healthcare Ltd Reviews in Kent (714)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.705) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Ashminster House Care Home
from Gemma R (Partner of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Paul, the new manager of Ashminster House is a breath of very welcome (and much needed) fresh air to the home
He is open, listening and very keen to support the residents and staff and has already made such an improvement to my partners stay in Ashminster (my partner very poorly at present)
He is open, listening and very keen to support the residents and staff and has already made such an improvement to my partners stay in Ashminster (my partner very poorly at present)
Reply from Paul Taylor, General Manager at Barchester Ashminster House Care HomeThank you so much for taking the time to share such kind feedback. It means a great deal to hear that the changes we are making are already having a positive impact on your partners experience. Ensuring that residents feel supported, listened to, and cared for is at the heart of everything we do, and I'm grateful for your, recognition of the team's efforts.
Your partners well being. remains our priority, and we will continue working closely with you and the staff to provide the best possible care during this difficult time.
Warm regards,
Paul
Your partners well being. remains our priority, and we will continue working closely with you and the staff to provide the best possible care during this difficult time.
Warm regards,
Paul
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Review of
Barchester Rose Water Place
from Sharon W (Partner of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Rosewater Place is a lovely Home. All the staff are very welcoming and friendly and always ready to help. My partner went in for respite at Christmas and has had several respite breaks there. It is convenient to where we live, so visiting is easy.
Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water PlaceThank you, Sharon, for the review. Looking forward to catching up with you when you're next in.
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Review of
Barchester Sutton Valence Care Home
from Mark D (Son of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care. Fantastic and polite people. Clean and tidy facility. My dad enjoyed his stay here.
Only problem was his phone got lost and not found.
Only problem was his phone got lost and not found.
Reply from Nisha Philip, General Manager at Barchester Sutton Valence Care HomeThank you so much for the lovely review, this will be passed onto the staff. We sincerely regret that dad lost his phone and that he is unable to remember where he placed it. Our staff are continuing to look for it and hope that we can recover it for him. Thank you once again, we are glad that dad enjoyed his stay with us.
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Review of
Barchester Friston House Care Home
from Victoria M (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so pleased with the care that my Nan, Anne has received at Friston. The home is beautifully decorated and the staff are incredibly friendly. My Nan settled into the home with such ease and its always so welcoming when I would visit her. The home runs smoothly and the general manager is very professional
and knowledgeable. I would highly recommend this home and I am so pleased my Nan has called this home, her home.
Reply from Ana Pasoi, General Manager at Barchester Friston House Care HomeDear Victoria,
Thank you so much for your lovely feedback. We are delighted to hear that Anne settled in so well and that you always felt welcomed when visiting.
Your kind comments about the home, our staff, and the management team mean a great deal to us and will be shared with everyone. We are honoured that Anne has called Friston her home and truly appreciate your recommendation.
Kind regards,
Ana Pasoi-General Manager
Thank you so much for your lovely feedback. We are delighted to hear that Anne settled in so well and that you always felt welcomed when visiting.
Your kind comments about the home, our staff, and the management team mean a great deal to us and will be shared with everyone. We are honoured that Anne has called Friston her home and truly appreciate your recommendation.
Kind regards,
Ana Pasoi-General Manager
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Review of
Barchester Newington Court Care Home
from Janine C (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been in the home since December ,she has settled in so much the staff have been so good with mum it was very hard for me to let mum go into a home because mum is unable to do anything and i thought she would be left out of things ,but the staff are always including her in the activities,she
has has told us she likes it in this hotel. The food is very good with choices. The home is always clean and very tidy. Staff are always visable and on hand to talk to
Daughter of Marie.
Daughter of Marie.
Reply from Tiffany Gilkes, Deputy Manager at Barchester Newington Court Care HomeWe truly appreciate your lovely review. It is our absolute pleasure to have you mother here with us. Thank you for entrusting us with her care.
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Review of
Barchester Winchester House Care Centre
from Kate G (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Outstanding staff across every area. Amazing activities, care, support and wonderfully prepared meals and snacks. Music activities are my dad's favourite. Every aspect of my dad's needs are met at a very high level. The care is exactly what you would want for your loved one. Sally in the office has
gone above and beyond for our dad, total superstar xx
Reply from Liza Burchell, Senior General Manager at Barchester Winchester House Care CentreWe are very happy that dad has settled so well and appreciate the wonderful review. Thank you.
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Review of
Barchester Sutton Valence Care Home
from Steve B (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care team have been fantastic throughout Dads stay - always keeping me up to date with how things are and involving me family - Dad had a particular connection with 'Mary the mechanic'
Mary - from myself & the family thankyou for all you have done for Dad so he was pain free
Mary - from myself & the family thankyou for all you have done for Dad so he was pain free
Reply from Nisha Philip, General Manager at Barchester Sutton Valence Care HomeThank you Steve for taking time to review and your lovely comments . I will share with the staff
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Review of
Barchester Newington Court Care Home
from K P (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care for dad. Staff were kind and friendly, felt very welcome when visiting. Dad was comfortable and settled well, only wished I had moved him sooner.
Top quality care.
Top quality care.
Reply from Tiffany Gilkes, Deputy Manager at Barchester Newington Court Care HomeThank you for your lovely review. It was an absolute pleasure having your dad with us.
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Review of
Barchester Rose Water Place
from J L (Wife of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband, who has advanced Alzheimer's moved into Rose Water in December 2025.
He has taken some time to settle and staff were quick to call him by name and make him feel at home. My husband developed a problem with his foot and was quickly seen by a doctor and district nurse. The food is varied
He has taken some time to settle and staff were quick to call him by name and make him feel at home. My husband developed a problem with his foot and was quickly seen by a doctor and district nurse. The food is varied
and there is plenty of choice. All staff we have met have been caring and professional and obviously put the residents first. When visiting we have always found somewhere to be, either in the coffee lounge downstairs or in one of the lounge areas. My husband has been encouraged by the staff to join in with activities. Over all I have been pleased with the standards in the home and feel my husband is in the best place for his current needs.
Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water PlaceThank you for the very kind feedback. I will make sure to pass this on to our team. I would like to know how we could improve on our rooms and activities to ensure we provide your husband with the best personalised care.
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Review of
Barchester Herne Place Care Home
from C S (Sister-in-law of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I continue to have no concerns about communication between staff & within teams
Reply from Syndie Parbhu, General Manager at Barchester Herne Place Care HomeThank you for the feedback. I would be pleased to meet with you now that I am settled as General Manager for Herne Place to discuss your feedback.
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Review of
Barchester Winchester House Care Centre
from S R (Wife of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been at Winchester house for just one month now.
The staff have been caring and professional towards my husband and I. At a difficult time for us both, we have been shown compassion and care. The home is spotless, the staff all friendly and I am so pleased that my husband is there
The staff have been caring and professional towards my husband and I. At a difficult time for us both, we have been shown compassion and care. The home is spotless, the staff all friendly and I am so pleased that my husband is there
Reply from Liza Burchell, Senior General Manager at Barchester Winchester House Care CentreThank you for your kind words. We are so glad that your husband has settled well with us it is our pleasure to care for him.
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Review of
Barchester Sutton Valence Care Home
from Derek P (Respite Resident) assisted by family/friend published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care is very good, activities I enjoyed thoroughly, I love the food
All the staffs are exceptionally caring. I am enjoying my respite stay here.
All the staffs are exceptionally caring. I am enjoying my respite stay here.
Reply from Nisha Philip, General Manager at Barchester Sutton Valence Care HomeThank you very much Derek for your lovely and kind words . Thank you for taking time to review and I will share your feedback with the staff and so happy to hear that you enjoyed the respite at Sutton valence care home
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Review of
Barchester Friston House Care Home
from K C (Granddaughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An excellent care home with truly caring and compassionate staff. The environment is clean welcoming and well run, and residents are treated with respect and dignity at all times. Communication is excellent and nothing is to much trouble. It gives real peace of mind knowing loved one's are cared for
and in a lovely and safe environment
Reply from Ana Pasoi, General Manager at Barchester Friston House Care HomeThank you so much for taking the time to share such kind and thoughtful feedback. We are truly delighted to hear that you feel confident in the care and compassion shown by our team. Creating a welcoming, safe, and respectful environment for our residents is at the heart of everything we do, and it means a great deal to know this has given you peace of mind. Your comments about our staff, communication, and overall environment will be shared with the whole team, as they are a real encouragement and motivation for us all. Thank you again for your trust and support.
Kind Regards.
Ana
Kind Regards.
Ana
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Review of
Barchester Friston House Care Home
from Carly P (Granddaughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very clean, everyone is very friendly, my nans room is nice and she is well looked after.
I love that we can book the private dining area if wanted.
Denise is very kind towards my nan.
I love that we can book the private dining area if wanted.
Denise is very kind towards my nan.
Reply from Ana Pasoi, General Manager at Barchester Friston House Care HomeDear Carly,
Thank you so much for taking the time to share your lovely feedback with us.
We are really pleased to hear that you find the home clean and welcoming, and that your nan is comfortable in her room and well looked after. It means a great deal to us to know that families feel reassured about the care their loved ones receive.
We're also glad you're enjoying the option of booking our private dining area-it's always nice to be able to spend special time together in a more personal setting.
Your kind words about Denise have been shared with her, and she was truly touched. She takes great pride in supporting residents with warmth and compassion, so your feedback will mean a lot to her.
Thank you again for your comments. Please don't hesitate to speak to us if there is ever anything further we can do to support you or your nan.
Ana
Thank you so much for taking the time to share your lovely feedback with us.
We are really pleased to hear that you find the home clean and welcoming, and that your nan is comfortable in her room and well looked after. It means a great deal to us to know that families feel reassured about the care their loved ones receive.
We're also glad you're enjoying the option of booking our private dining area-it's always nice to be able to spend special time together in a more personal setting.
Your kind words about Denise have been shared with her, and she was truly touched. She takes great pride in supporting residents with warmth and compassion, so your feedback will mean a lot to her.
Thank you again for your comments. Please don't hesitate to speak to us if there is ever anything further we can do to support you or your nan.
Ana
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Review of
Barchester Sutton Valence Care Home
from Don T (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff were all very good with Mum and the rehabilitation was the best place for her
Reply from Nisha Philip, General Manager at Barchester Sutton Valence Care HomeThank you Don for your kind words and I will pass it on to the staff.I am very pleased to hear that mum enjoyed her stay
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Review of
Barchester Friston House Care Home
from Shelly R (Granddaughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are very friendly and helpful. When my nan hasn't liked something that was being offered to eat they made something special to keep her happy. Staff are very patient and understanding and show respect and empathy.
Reply from Ana Pasoi, General Manager at Barchester Friston House Care HomeDear Shelly,
Thank you so much for taking the time to share your lovely feedback with us. It truly means a great deal to the whole team.
I'm delighted to hear that you've found our staff to be friendly, patient, and understanding, and that they've shown your nan the respect and empathy she deserves. We always aim to provide person-centred care, so it's especially reassuring to know that the team took the time to make something special for her when she didn't enjoy what was originally offered. Her comfort and happiness are very important to us.
Your kind words will be shared with the staff, as feedback like this is incredibly motivating and reinforces the value of the care they provide every day.
Thank you again for your support and for trusting us with your nan's care. Please don't hesitate to get in touch if there is ever anything you would like to discuss.
Ana
Thank you so much for taking the time to share your lovely feedback with us. It truly means a great deal to the whole team.
I'm delighted to hear that you've found our staff to be friendly, patient, and understanding, and that they've shown your nan the respect and empathy she deserves. We always aim to provide person-centred care, so it's especially reassuring to know that the team took the time to make something special for her when she didn't enjoy what was originally offered. Her comfort and happiness are very important to us.
Your kind words will be shared with the staff, as feedback like this is incredibly motivating and reinforces the value of the care they provide every day.
Thank you again for your support and for trusting us with your nan's care. Please don't hesitate to get in touch if there is ever anything you would like to discuss.
Ana
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Review of
Barchester Winchester House Care Centre
from Rebecca H (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are extremely happy with the level.of care at Winchester House, it is clean comfortable and homely. The food is lovely, with a great choice. The staff all go above and beyond, they are friendly and kind, and look after dad very well. We dont have to worry knowing he is here, we know he has the
best care possible
Reply from Liza Burchell, General Manager at Barchester Winchester House Care CentreThank you so much for your lovely review and appreciation of staffs kindness. It was really nice to know that you have peace of mind.
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Review of
Barchester Emily Jackson House Care Home
from I S (Wife of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Like Emily Jackson very much.
Reply from Sheryl de Villiers, GM at Barchester Emily Jackson House Care HomeThank you so much for for the 5 - star rating! We are glad you had a positive experience with us and appreciate your support.
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Review of
Barchester Friston House Care Home
from H N (Granddaughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone is always very warm, welcoming & caring. All residents seem well cared for & happy. Always something going on & someone around. Makes me feel relaxed knowing my nan is in good care.
Reply from Ana Pasoi, General Manager at Barchester Friston House Care HomeThank you for taking the time to share such positive feedback.
It is wonderful to hear that your mum is settled, enjoying herself, and happy spending time with her friends. Knowing that visits are always a happy experience and that she feels involved in all that is going on around her is exactly what we aim for. We are especially pleased to hear your kind comments about our staff, who work hard to ensure residents feel supported, valued, and cared for.
Thank you again for your lovely words-they are greatly appreciated and will be shared with the team.
Kind regards,
Ana Pasoi-General Manager
It is wonderful to hear that your mum is settled, enjoying herself, and happy spending time with her friends. Knowing that visits are always a happy experience and that she feels involved in all that is going on around her is exactly what we aim for. We are especially pleased to hear your kind comments about our staff, who work hard to ensure residents feel supported, valued, and cared for.
Thank you again for your lovely words-they are greatly appreciated and will be shared with the team.
Kind regards,
Ana Pasoi-General Manager
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Review of
Barchester Friston House Care Home
from J N (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always happy experience seeing Mum and her friends. Very settled and enjoys herself with all that is going on. Staff are always lovely.
Reply from Ana Pasoi, General Manager at Barchester Friston House Care HomeThank you so much Hannah for your lovely feedback.
We are delighted to hear that you feel relaxed and reassured knowing your nan is in good care. Creating a warm, welcoming, and caring environment for both residents and their families is extremely important to us, so it is wonderful to know this has been your experience. We're also pleased that you notice how engaged and well supported our residents are, with plenty always going on around the home.
Your kind words mean a great deal to our team and will be shared with them. Thank you for trusting us with your nan's care-it is truly a privilege.
Kind regards,
Ana Pasoi-General Manager
We are delighted to hear that you feel relaxed and reassured knowing your nan is in good care. Creating a warm, welcoming, and caring environment for both residents and their families is extremely important to us, so it is wonderful to know this has been your experience. We're also pleased that you notice how engaged and well supported our residents are, with plenty always going on around the home.
Your kind words mean a great deal to our team and will be shared with them. Thank you for trusting us with your nan's care-it is truly a privilege.
Kind regards,
Ana Pasoi-General Manager
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Awards / Recognitions (15)
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