Care Homes Owned by Barchester Healthcare Ltd in West Yorkshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Yorkshire for Barchester Healthcare Ltd are showing below.
View the details of all 273 locations (with 23815 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in West Yorkshire (2)
Barchester Cookridge Court Care Home
9.9
105 reviews
Iveson Rise, Lawnswood, Leeds LS16 6NB
"My wife Valerie (Val) is a long term sufferer with Parkinsons Disease - it was becoming difficult to cope at home and a bad fall in June…" Read all 105 reviews
Location Type Care Home
Cookridge Court Care Home in Leeds is a residential care home for older people that provides specialist support to people suffering from dementia. The home is surrounded by woodlands and offers a wide range of activities that reflect residents' interests… Read more about Barchester Cookridge Court Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Visual / Hearing Impairment
- 96 Rooms
- from £1,383 / week
Barchester Spen Court Care Home
9.7
144 reviews
Railway Street, Heckmondwike WF16 0ND
"Mum was a resident from October 2024. From day 1 she was made welcome and treated with dignity & respect. Nothing was too much for the…" Read all 144 reviews
Location Type Care Home
Spen Court is a modern, care home with views of the Spen Valley Greenway with residential and dementia care units and a team of professional care staff tending to resident needs. The home offers palliative, dementia, respite and residential care. Bedrooms… Read more about Barchester Spen Court Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- 45 Rooms
- from £1,388 / week
Barchester Healthcare Ltd Reviews in West Yorkshire (249)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.705) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Cookridge Court Care Home
from K E (Wife of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff were welcoming and made us quickly feel at home as my husband began his week's respite at Cookridge Court. He enjoyed the activities and commented on how nice the meals were. I enjoyed having lunch with him on one occassion too.
His room was clean and comfortable - he had a lovely garden
His room was clean and comfortable - he had a lovely garden
view and appreciated that.
Our only concern was that unfortunately when we arrived home after his stay, another resident's night medication was in my husband's boxes too. I had to drive back with it.
Our only concern was that unfortunately when we arrived home after his stay, another resident's night medication was in my husband's boxes too. I had to drive back with it.
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Review of
Barchester Cookridge Court Care Home
from Ian C (Husband of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife Valerie (Val) is a long term sufferer with Parkinsons Disease - it was becoming difficult to cope at home and a bad fall in June 2024 resulting in a broken femur and other falls following resulted in an agreed decision to seek care. We have been very pleased and this has resulted in a degree
of independence and mutual benefit.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Cookridge Court Care Home
from Charlotte L (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The most happy friendly caring team of people from the start. Very welcoming from the initial visit. Always great with feedback.
Beautifully kept carehome.
Immaculately clean. Lovely furnishings. Comfortable bedrooms/lounge areas.
Top notch food. Everyone looked after kindly and compassionately.
Beautifully kept carehome.
Immaculately clean. Lovely furnishings. Comfortable bedrooms/lounge areas.
Top notch food. Everyone looked after kindly and compassionately.
Always plenty of staff on hand to have an update with.
Safe and comfortable surroundings.
Fun activities for the residents.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Cookridge Court Care Home
from Shirley M (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been staying at Cookridge court now for just over 2 weeks.
She is settled and the staff are absolutely amazing. They have made her feel at home with their friendly attitude and the care she has received has been excellent.
I am forever grateful that my mum is getting the care she needs.
She is settled and the staff are absolutely amazing. They have made her feel at home with their friendly attitude and the care she has received has been excellent.
I am forever grateful that my mum is getting the care she needs.
I highly recommend Cookridge court.
Thank you all.
Thank you all.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Cookridge Court Care Home
from Darren M (Son-in-law of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother in law moved into Cookridge Court recently and we couldn't be more pleased with the care she is getting.
The setting is really pleasant and the staff are easy to talk to and very willing to help.
The care she is getting is second to none and it's relieved the family's stress around trying
The setting is really pleasant and the staff are easy to talk to and very willing to help.
The care she is getting is second to none and it's relieved the family's stress around trying
to keep her safe
Thank you all at Cookridge Court.
Thank you all at Cookridge Court.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Cookridge Court Care Home
from P K (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has only been here a few weeks, but has settled in really well and has been looked after with care and dignity.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for your lovely review, we are so happy that your Mum has settled in well to Cookridge Court. I will pass your positive feedback to the team.
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Review of
Barchester Spen Court Care Home
from David R (Son of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was a resident from October 2024. From day 1 she was made welcome and treated with dignity & respect. Nothing was too much for the carers, if Mum wanted something they would go above & beyond to accomodate her needs.
All Mums visitors were welcomed, made to feel at home and addressed by their first
All Mums visitors were welcomed, made to feel at home and addressed by their first
names.
We as a family had no worries about leaving her in the care of Spen Court.
We as a family had no worries about leaving her in the care of Spen Court.
Reply from General Manager, GM at Barchester Spen Court Care HomeThank You David for your lovely review and we really do appreciate the positive feedback that I will relay to all the team at Spen Court.
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Review of
Barchester Spen Court Care Home
from P R (Respite Resident) assisted by family/friend published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I was a resident of 'Spen Court Care Home' for 3 weeks.
I found the management and staff to be very helpfull & friendly. My room was well equipped and nice and warm.
Food was adequate and I received my medication correctly.
I would recommend this care home to others.
I found the management and staff to be very helpfull & friendly. My room was well equipped and nice and warm.
Food was adequate and I received my medication correctly.
I would recommend this care home to others.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your lovely review it is appreciated and i will pass on your comments to my team.
I am delighted that you enjoyed your stay with us and we look forward to having you stay again in the future.
thank you
I am delighted that you enjoyed your stay with us and we look forward to having you stay again in the future.
thank you
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Review of
Barchester Cookridge Court Care Home
from Alvin J (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Could not thank you so much for looking after my mother for the last 4 years
Reply from Vicki Foster, Deputy Home Manager at Barchester Cookridge Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review of
Barchester Spen Court Care Home
from Colin H (Cousin of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can only give thanks for the staff - facilities; and care given
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your lovely review it is appreciated
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Review of
Barchester Cookridge Court Care Home
from Carole K (Friend of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So another week for my friend here - third time this year and loves it as I do too.
Staff are alway so kind and attentive.
Staff always look happy to be working here.
Looking beautiful with all the Christmas decorations too.
Beautifully clean always.
Coffees and cakes in the cafe - lovely.
All
Staff are alway so kind and attentive.
Staff always look happy to be working here.
Looking beautiful with all the Christmas decorations too.
Beautifully clean always.
Coffees and cakes in the cafe - lovely.
All
positive no negative comments.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for taking the time to leave such a lovely review, we look forward to welcoming your friend back for another stay with us soon.
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Review of
Barchester Cookridge Court Care Home
from Trevor S (Husband of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff have been extremely helpful and cheerful, without exception. They have treated my wife with the upmost of dignity and respect. A shoutout to Lindsey for her exceptional professionalism offered to us as a family delivered in a very caring way.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for such a lovely review, its lovely to hear of about your positive experience at Cookridge Court. I will be sure to pass your lovely comments to the team.
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Review of
Barchester Cookridge Court Care Home
from E H (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Well i really would like to say we have found a real gem with my dad's care home.
From the moment I walked in and had a look around I felt the atmosphere was perfect.
My dad is a bit of a loner which seemed to put me on edge but to be honest being in Cookridge court care home my mind is at ease.
From the moment I walked in and had a look around I felt the atmosphere was perfect.
My dad is a bit of a loner which seemed to put me on edge but to be honest being in Cookridge court care home my mind is at ease.
I would like to thank you all for the care and respect you have for your elderly.
My dad seems so settled and of course seems to be enjoying some of the male company.
Big thank you to all.
My dad seems so settled and of course seems to be enjoying some of the male company.
Big thank you to all.
Reply from Vicki Foster, Deputy Manager at Barchester Cookridge Court Care HomeThank you for taking the time to leave a review, its fantastic to hear about your dads positive experience at Cookridge Court and its a absolute pleasure to take care of him.
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Review of
Barchester Spen Court Care Home
from J S (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Mum has poor mobility and depends on carers to take her to the toilet. She asked two carers the other day in the lounge to take her to the toilet. Both ignored her so she consequently wet herself.
Same on nights.. carers do not answer the call bell when mum needs the toilet.. so she ends up wetting
Same on nights.. carers do not answer the call bell when mum needs the toilet.. so she ends up wetting
the bed.
Staff can't be bothered dressing her properly. Found her today in a thin jumper. No underwear underneath.
Pay £1,320 a week for this treatment.
Staff can't be bothered dressing her properly. Found her today in a thin jumper. No underwear underneath.
Pay £1,320 a week for this treatment.
Reply from Barchester Customer Feedback Team, Barchester Customer Feedback Team at Barchester Spen Court Care HomeThanks for taking the time to leave your review. Were sorry to read your comments, and grateful that youve contacted our team directly for a review of your concerns through our formal complaints process. As advised, we need some time to look into your concerns and were grateful for your patience, but would like to assure you that the team have been respecting your mothers requests regarding dressing. Kind regards, Barchesters Customer Feedback Team
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Review of
Barchester Spen Court Care Home
from Anthony J (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff very helpful and friendly
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Spen Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review of
Barchester Spen Court Care Home
from Alan T (Son of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Find my entire visits to the home to be very pleasant. Staff have always been professional and polite to me at all times - also very happy and fun. When the situation arises - (eases & relaxes)
Everytime I visit I help myself to a coffee and cake - no complaints about either.
Everytime I visit I help myself to a coffee and cake - no complaints about either.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your review - we do appreciate your lovely comments and its good to read that my team are professional, polite and happy.
It's great to hear you are enjoying the coffee and cakes too !
It's great to hear you are enjoying the coffee and cakes too !
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Review of
Barchester Spen Court Care Home
from R L (Respite Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I went into Spen Court Care Home in Heckmondwike for respite care as my family went on holiday. I really enjoyed my stay the staff & food were lovely & made me feel very welcome. I would definitely stay there again for respite if the need arises.
Reply from Pauls Pearson, GM at Barchester Spen Court Care HomeThank you for your positive review, we are delighted that you enjoyed your respite stay with us and that you would use our home again should the need arise. I am delighted that you were made to feel very welcome and that both the staff team and the food were lovely, we are very proud of both staff and our amazing chefs. I look forward to you returning for another respite stay.
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Review of
Barchester Spen Court Care Home
from P T (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother and all my family, think Spen Court, and all the staff are first class. We can all see a big improvement in our mother.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your positive review, I too am delighted that mum is improving and she is doing really well.
It is always lovely to receive such positive comments that i can share with my whole team, Thank you again
It is always lovely to receive such positive comments that i can share with my whole team, Thank you again
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Review of
Barchester Spen Court Care Home
from S M (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the many years my mum has lived here she has always been treated with dignity & respect from all members of staff whatever their position. This has continued as her condition has deteriated. I have nothing but admiration for the staff at Spen Court & see on a regular basis how they continually go
above & beyond often in challenging circumstances. I wouldn't hesitate to recommend Spen Court to family & friends.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you , what a beautiful review and a credit to all my team here at Spen Court, who do go above and beyond to deliver person centred care for all our residents.
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Review of
Barchester Spen Court Care Home
from Susan C (Friend of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the home well managed.
Always clean and tidy
Pleasant staff.
Plenty things to occupy residents.
Always clean and tidy
Pleasant staff.
Plenty things to occupy residents.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you Susan for your review, it is appreciated. We are continually developing and improving and this is clear to see in your review
thank you again
thank you again
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Awards / Recognitions (15)
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