Barchester Healthcare Ltd in West Yorkshire | 2 Care Homes

Review of
Barchester Spen Court Care Home
from Alan S (Son of Resident) published on 8 August 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident of Spen Court for 12 months. She is now happy and settled. The staff have been fantastic and have looked after her every need from day to day requirements to medical situations. They all treat mum with respect and give her what she wants. The rooms, facilities and food are

all top notch. What more could she need? Thanks to all at Spen Court for letting oking after mum.

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for you kind words - we really do appreciate such lovely feedback of which I will relay to my fantastic team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from Diane V (Friend of Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience

Each member of staff whatever grade or level was kind, compassionate, helpful & reassuring.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Cookridge Court Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from Sonia H (Daughter of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

The staff are always helpful, courteous and compassionate. This fills me with confidence as I am unable to visit my mother often as I do not live in England. When I am able to visit the care home my mum is treated well, is attended to well and is happy.

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your lovely feedback. I am pleased you are confident in my caring staff team who continually strive to provide the best care experience for those who live here.I will pass on your lovely comments to the team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from K S (Friend of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience

Excellent service, polite staff and very clean and tidy.

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your kind comments Kirsty - we really do appreciate the feedback, we continually strive to deliver an excellent service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from L C (Daughter of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience

I can't thank everyone enough for looking after my dad for 2 weeks respite. He loved staying there and he will definitely be returning. We knew he was safe and cared for whilst mum was having a break from caring for dad. The home and the people caring for him are fantastic and it really felt like a

home from home for dad. Would very highly recomemend.

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you so much for your lovely comments, it was an absolute pleasure to have your dad stay with us and we look forward to him returning.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from Julie D (Daughter of Resident) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

My mum came for a weeks respite, will I went on holiday. Although she has severe dementia, she could recall the home, which indicates that she felt happy and secure.
From my point of view I found the staff very friendly and helpful, which was reassuring as it was the first time putting my mum in respite.

I can't praise everyone enough.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Spen Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from Rodney B (Husband of Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience

My wife has just returned home after her third respite stay at Cookridge Court.

She has previously spent time at several other care homes, and respite care is something she tolerates rather than enjoys.
However, following her two previous stays she was more tolerant of going in.

Once again,

all of the staff were welcoming and pleased to see her. Her room was immaculate, clean and inviting. A proper home from home.

The meals were delicious, and the care she received friendly and attentive. Nothing was too much trouble for the staff, and it made her stay so enjoyable that she is actually looking forward to her next "holiday" in 2 month's time.

I can't say enough how much more relaxing it has made my break, knowing that my wife is happy and content whilst I am away.

My thanks to everyone at Cookridge Court for taking such loving care of my wife.

Reply from Karen Francis, GM at Barchester Cookridge Court Care Home

How lovely of you to provide us with such a great review. We appreciate how important it is that your wife is cared for in a home that she's happy in. We're so pleased that she chose us for her "holidays" and we're looking forward to seeing you both again soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from Janet B (Respite Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience

I have just returned home from my third respite stay at Cookridge Court Care Home.The care I receive is so good. I got such a warm welcome from all members of staff when I arrived. My room was spotlessly clean, light and airy. The meals were delicious and varied - I even had a visit from the chef! The

house keepers who kept my room so clean always made time for a chat as they went about their work, whilst the care staff really "do care" .
As I find sleeping in a single bed rather difficult, a reclining chair was provided by the home for me - I even met the handy man who checked everything was okay for my sleeping arrangements.
I am unable to comment on the activities run at the home. Despite being invited to join in on several occasions, I was happy to stay in my room and catch up with my reading.
I now can look forward to my next "holiday" there, it's so nice to know that my husband can enjoy his breaks, knowing I am so well looked after and happy.

Reply from Karen Francis, GM at Barchester Cookridge Court Care Home

Thank you so much for such a wonderful review. I am so pleased you enjoyed your stay with us so much that you've booked to return...we can't wait to see you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from P S (Son of Resident) published on 27 May 2025

Submitted via Postal Card • Report

Overall Experience

The staff that we see are lovely, however I feel that they need more staff - there are a lot of residents in the home. Washing does go missing- however again a lot of residents to look after. Some toilets do not work properly - or the residents cannot push handle down - too hard for them - the shower

floors are uneven so residents fall sometimes.

Reply from Jane Longstaff, DSM NE & Scotland at Barchester Cookridge Court Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from M H (Husband of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

My wife suffers from Alzheimer's disease and was admitted for respite initially but it became apparent that permanent care was needed. All the staff were welcoming, professional and supportive throughout. However, my wife presented many challenges and management with my agreement, invited a specialist

NHS team to review her care and this resulted in a recommendation that she be moved to a more intense nursing dementia care. Throughout this difficult time, the management and staff were very supportive and caring both for myself and my wife. I appreciate the efforts of all concerned and would wish to place on record my sincere thanks and appreciation.

Reply from Karen Francis, GM at Barchester Cookridge Court Care Home

How lovely to hear from you and thank you for such a positive review. I do hope everything is going well for you both. It was an absolute privilege to care for your wife and to help you both receive the care and support that was needed. I do hope she is settled and happy in her new environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from Asa H (Daughter-in-law of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience

My mother in law moved into Barchester's Spen Court Care Home about 3 weeks ago. In that time we've seen a real improvement in her. She's been diagnosed with dementia but has had to move into care permanently now. All the staff have been so kind and helpful and the level of care is amazing. Thanks to

the care staff she's settled in very quickly and it's been a weight off our mind to know she's in such a great place. The facilities and staff are all brilliant.

Reply from General Manager Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your review, we really appreciate your feedback.it is great to hear that you are so happy with the care, staff and facilities, and i shall feedback your kind works to the team.Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from Neil H (Son of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

We continue to be delighted with the ongoing care for our mother who has been a resident with Cookridge Court for 2 years now. The home recognise her individual needs and tailor their support towards her very well. Communication with us is very good and the regular updates are always appreciated. Staff

were recently really accommodating for our mum's special birthday!

Reply from Jane Longstaff, On behalf of at Barchester Cookridge Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from E K (Granddaughter of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

We can not thank all the staff at cookridge court care home enough. From the admin team, finance team, support staff and all in-between for the great support/care provided to my grandfather during his respite. They not only cared for my grandad but they supported me and my mum and helped us feel at

ease leaving him for the first time. We would definitely recommend them and will certainly be using their service in the future. They are all simply amazing.

Reply from Karen Francis, GM at Barchester Cookridge Court Care Home

Thank you so much for such a wonderful review. We absolutely loved caring for your grandfather and we are looking forward to him returning.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from S J (Son of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

Mum was really going down hill fast and needed extra care which we couldn't provide at home , after five weeks at Spen Court she is blooming
Up & dressed eating regular beautifully cooked meals she has a new interest in life & what is going on around her
The staff are marvellous & can't do enough

for her
As a family we would recommend Spen Court to anyone with an elderly relative who needs extra care

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you so much for your lovely review.I am so pleased that mum is doing so well and has found a new lease of life. The staff all do amazingly well and actively promote a positive sense of wellbeing throughout the home to all our residents.Thank you once again i always appreciate feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from B J (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Mum had become uninterested and lost her appetite and was visibly going down hill. No energy and generally couldn't be bothered. Within the first week she had perked up and was eating again, not much at a time, but always made from fresh ingredients. She was also given her tablet at the right time

and encouraged to take them

Reply from Paula Pearson, General Manager at Barchester Spen Court Care Home

Thank you for your review - we appreciate your feedback which we always welcome. My team really do make a positive difference thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from Michael S (Friend of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience

Visiting a dear friend that went into Barchester Spen Court Care Home. Since my last visit, I have seen a large difference in her, she seems much happier and healthier, it's a bit of weight off my mind that she is being cared for and getting back to her old self and I am sure she will go from strength

to strength from now on.

Reply from Jane Longstaff, On behalf of Spen Court at Barchester Spen Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from Christine H (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

All staff are very welcoming, efficient and pleasant. Mum's room was nice and had en-suite facilities, Barchester Spen Court Care Home is a nice place to walk into. Mum said the food was very good. She wants to return when we need care services again and we will arrange it. Nothing is too much for the

staff when you ask them questions. A very good care home.

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your lovely review - it is appreciated. I am delighted that your mum enjoyed her stay with us, it was a pleasure. We all look forward to her returning in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from L C (Friend of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience

I visited my mum's best friend. I met her in the main entrance where we sat and chatted for an hour. My mum's friend was waiting for me in the warm entrance, we were greeted by friendly staff and offered and given drinks (including soya milk) and cake. The hall was light with huge windows looking on

a busy court yard so lots to see. At one point my mum's friend said, she'd like to go out with us and staff said she'd need staff with her for safety. She also said the food was generally good and she liked her room. Staff seemed lovely and supportive. The gorgeous trees at the front were beautiful. Car parking was plentiful. The hall was clean and nicely decorated. Toilets were clean and spacious.

Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Cookridge Court Care Home
from Pix C (Friend of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience

Visiting an old friend who's a new resident. I telephoned the day before and the staff checked and she was was available in afternoon of the next day. When I arrived, she was in the welcoming hall waiting for us, staff came out and made us all cups of tea and a delicious chocolate and cherry cake. We

had a lovely time, staff were always present but never intrusive. Top service.

Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Spen Court Care Home
from M F (Daughter of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience

Barchester Spen Court Care Home was excellent in every respect. Standards are very high in all areas and we were particularly touched by the great kindness shown not only to my mother but to our whole family. Thank you very much.

Reply from Paula Pearson, General Manager at Barchester Spen Court Care Home

Thank you for your lovely review, we all really appreciate your comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Barchester Healthcare Ltd in West Yorkshire

Barchester Healthcare Ltd Locations in West Yorkshire (2)

Barchester Healthcare Ltd Reviews in West Yorkshire (226)

Barchester Spen Court Care Home

Barchester Cookridge Court Care Home

Barchester Spen Court Care Home

Barchester Spen Court Care Home

Barchester Spen Court Care Home

Barchester Spen Court Care Home

Barchester Cookridge Court Care Home

Barchester Cookridge Court Care Home

Barchester Cookridge Court Care Home

Barchester Cookridge Court Care Home

Barchester Spen Court Care Home

Barchester Cookridge Court Care Home

Barchester Cookridge Court Care Home

Barchester Spen Court Care Home

Barchester Spen Court Care Home

Barchester Spen Court Care Home

Barchester Spen Court Care Home

Barchester Cookridge Court Care Home

Barchester Cookridge Court Care Home

Barchester Spen Court Care Home

Awards / Recognitions (14)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers