Care Homes Owned by Barchester Healthcare Ltd in West Yorkshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Yorkshire for Barchester Healthcare Ltd are showing below.
View the details of all 270 locations (with 23046 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in West Yorkshire (2)
Barchester Spen Court Care Home
9.9
140 reviews
Railway Street, Heckmondwike WF16 0ND
"I went into Spen Court Care Home in Heckmondwike for respite care as my family went on holiday. I really enjoyed my stay the staff & food…" Read all 140 reviews
Location Type Care Home
Spen Court is a modern, care home with views of the Spen Valley Greenway with residential and dementia care units and a team of professional care staff tending to resident needs. The home offers palliative, dementia, respite and residential care. Bedrooms… Read more about Barchester Spen Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 45 Rooms
- from £1,311 / week
Barchester Cookridge Court Care Home
9.7
95 reviews
Iveson Rise, Lawnswood, Leeds LS16 6NB
"My mum became a resident of Cookridge Court in 2019. From that day to her sad passing yesterday the staff at the home have all been…" Read all 95 reviews
Location Type Care Home
Cookridge Court Care Home in Leeds is a residential care home for older people that provides specialist support to people suffering from dementia. The home is surrounded by woodlands and offers a wide range of activities that reflect residents' interests… Read more about Barchester Cookridge Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 96 Rooms
- from £1,283 / week
Barchester Healthcare Ltd Reviews in West Yorkshire (235)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.732) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Spen Court Care Home
from Anthony J (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff very helpful and friendly
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from Alan T (Son of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Find my entire visits to the home to be very pleasant. Staff have always been professional and polite to me at all times - also very happy and fun. When the situation arises - (eases & relaxes)
Everytime I visit I help myself to a coffee and cake - no complaints about either.
Everytime I visit I help myself to a coffee and cake - no complaints about either.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from R L (Respite Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I went into Spen Court Care Home in Heckmondwike for respite care as my family went on holiday. I really enjoyed my stay the staff & food were lovely & made me feel very welcome. I would definitely stay there again for respite if the need arises.
Reply from Pauls Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from P T (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother and all my family, think Spen Court, and all the staff are first class. We can all see a big improvement in our mother.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from S M (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the many years my mum has lived here she has always been treated with dignity & respect from all members of staff whatever their position. This has continued as her condition has deteriated. I have nothing but admiration for the staff at Spen Court & see on a regular basis how they continually go
above & beyond often in challenging circumstances. I wouldn't hesitate to recommend Spen Court to family & friends.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from Susan C (Friend of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the home well managed.
Always clean and tidy
Pleasant staff.
Plenty things to occupy residents.
Always clean and tidy
Pleasant staff.
Plenty things to occupy residents.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from A G (Wife of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband came in for respite whilst renovations were done on our house and he is so happy and says it's like staying in a hotel! This gives me so much relief knowing I can leave him happy.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Cookridge Court Care Home
from Melanie V (Niece of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
After a fall at home we needed to find emergency care for my 95 year old aunt. It needed to be close to her home so family and friends could call in to see her.
Cookridge Court ticked all the boxes, and were very prompt when I contacted them. My aunt only stayed 4 weeks, but I now know how great the
Cookridge Court ticked all the boxes, and were very prompt when I contacted them. My aunt only stayed 4 weeks, but I now know how great the
stay was incase she needs to return in the future.
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
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Review of
Barchester Spen Court Care Home
from Veronica M (Friend of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Greeted at reception with a smile, all staff were very pleasant.
Overall appearance of rooms were clean & bright. Help provided when needed.
Overall appearance of rooms were clean & bright. Help provided when needed.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Cookridge Court Care Home
from Andrew C (Son of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum became a resident of Cookridge Court in 2019. From that day to her sad passing yesterday the staff at the home have all been amazing. The home is always kept immaculate and mums room clean and well kept. The group activities, including singing, dancing and painting, were the highlight of everybodies
week. We as a family cannot thank Cookridge Court and all the staff for their help and support.
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
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Review of
Barchester Spen Court Care Home
from Alan S (Son of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident of Spen Court for 12 months. She is now happy and settled. The staff have been fantastic and have looked after her every need from day to day requirements to medical situations. They all treat mum with respect and give her what she wants. The rooms, facilities and food are
all top notch. What more could she need? Thanks to all at Spen Court for letting oking after mum.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Cookridge Court Care Home
from Diane V (Friend of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Each member of staff whatever grade or level was kind, compassionate, helpful & reassuring.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Cookridge Court Care Home
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Review of
Barchester Spen Court Care Home
from Sonia H (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are always helpful, courteous and compassionate. This fills me with confidence as I am unable to visit my mother often as I do not live in England. When I am able to visit the care home my mum is treated well, is attended to well and is happy.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from K S (Friend of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service, polite staff and very clean and tidy.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from L C (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't thank everyone enough for looking after my dad for 2 weeks respite. He loved staying there and he will definitely be returning. We knew he was safe and cared for whilst mum was having a break from caring for dad. The home and the people caring for him are fantastic and it really felt like a
home from home for dad. Would very highly recomemend.
Reply from Paula Pearson, GM at Barchester Spen Court Care Home
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Review of
Barchester Spen Court Care Home
from Julie D (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum came for a weeks respite, will I went on holiday. Although she has severe dementia, she could recall the home, which indicates that she felt happy and secure.
From my point of view I found the staff very friendly and helpful, which was reassuring as it was the first time putting my mum in respite.
From my point of view I found the staff very friendly and helpful, which was reassuring as it was the first time putting my mum in respite.
I can't praise everyone enough.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Spen Court Care Home
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Review of
Barchester Cookridge Court Care Home
from Rodney B (Husband of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has just returned home after her third respite stay at Cookridge Court.
She has previously spent time at several other care homes, and respite care is something she tolerates rather than enjoys.
However, following her two previous stays she was more tolerant of going in.
Once again,
all of the staff were welcoming and pleased to see her. Her room was immaculate, clean and inviting. A proper home from home.
The meals were delicious, and the care she received friendly and attentive. Nothing was too much trouble for the staff, and it made her stay so enjoyable that she is actually looking forward to her next "holiday" in 2 month's time.
I can't say enough how much more relaxing it has made my break, knowing that my wife is happy and content whilst I am away.
My thanks to everyone at Cookridge Court for taking such loving care of my wife.
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
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Review of
Barchester Cookridge Court Care Home
from Janet B (Respite Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have just returned home from my third respite stay at Cookridge Court Care Home.The care I receive is so good. I got such a warm welcome from all members of staff when I arrived. My room was spotlessly clean, light and airy. The meals were delicious and varied - I even had a visit from the chef! The
house keepers who kept my room so clean always made time for a chat as they went about their work, whilst the care staff really "do care" .
As I find sleeping in a single bed rather difficult, a reclining chair was provided by the home for me - I even met the handy man who checked everything was okay for my sleeping arrangements.
I am unable to comment on the activities run at the home. Despite being invited to join in on several occasions, I was happy to stay in my room and catch up with my reading.
I now can look forward to my next "holiday" there, it's so nice to know that my husband can enjoy his breaks, knowing I am so well looked after and happy.
As I find sleeping in a single bed rather difficult, a reclining chair was provided by the home for me - I even met the handy man who checked everything was okay for my sleeping arrangements.
I am unable to comment on the activities run at the home. Despite being invited to join in on several occasions, I was happy to stay in my room and catch up with my reading.
I now can look forward to my next "holiday" there, it's so nice to know that my husband can enjoy his breaks, knowing I am so well looked after and happy.
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
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Review of
Barchester Cookridge Court Care Home
from P S (Son of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff that we see are lovely, however I feel that they need more staff - there are a lot of residents in the home. Washing does go missing- however again a lot of residents to look after. Some toilets do not work properly - or the residents cannot push handle down - too hard for them - the shower
floors are uneven so residents fall sometimes.
Reply from Jane Longstaff, DSM NE & Scotland at Barchester Cookridge Court Care Home
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Review of
Barchester Cookridge Court Care Home
from M H (Husband of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife suffers from Alzheimer's disease and was admitted for respite initially but it became apparent that permanent care was needed. All the staff were welcoming, professional and supportive throughout. However, my wife presented many challenges and management with my agreement, invited a specialist
NHS team to review her care and this resulted in a recommendation that she be moved to a more intense nursing dementia care. Throughout this difficult time, the management and staff were very supportive and caring both for myself and my wife. I appreciate the efforts of all concerned and would wish to place on record my sincere thanks and appreciation.
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
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Awards / Recognitions (14)
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