Care Homes Owned by Barchester Healthcare Ltd in Oxfordshire

My mother stayed for 2 weeks respite.

My mother arrived at Southerndown for respite care, but quickly decided that she wanted to become a permanent resident. All of the staff are welcoming, caring and attentive. It is a calm place but with plenty going on. The staff are responsive and welcome family interaction. All communication has been excellent, from first enquiry, through to a seamless arrival and settling in plus transition to permanent care. My mother enjoys the meals, the company of residents and the interaction of staff. She feels safe and confident that this is now her home. Thank you to Subra and his team.

Everything in this home is outstanding Staff are so caring, polite and professional. The care of Ronald is above expectation. His wife and I were served Sunday lunch in the quiet lounge. My dairy intolerent, coeliac dietary needs were fully catered for and food was delicious, the decor serene and beautiful. Words cannot express our gratitude.

My mother passed away after 2 1/2 years in Hempton Field, she had gone in at age 99yrs and was quite poorly/frail when she arrived. However the staff + treatment she received was so good, she lasted for another two years, she was loved by all the staff who really took to her. She usually enjoyed the food, but struggled sometimes. She had lots of fun + enjoyed special trips out. Occasionally, her room would get a bit dusty, grounds neglected which was left a while to be dealt with. But overall excellent.

All the staff are absolutely amazing and we privileged for mum to be in a very good care home. They all work above and beyond. Mum's loves the trips out and has asked for more as she's enjoys them so much. Mum says the food is excellent. She has made some wonderful life long friends too.

A1 perfect.

They clearly care highly about the care of the residents in their care home and I would certainly recommend them to anyone in the area who requires either short term or long term care for a loved one.

I thank the team for the support they all give to us both.

SO pleased with the care, kindness, understanding and professionalism at Middletown Grange Care Home. My husband has been a resident there since May 2024 and I so pleased with the outstanding level of care he is receiving. My husband has vascular dementia and with having the Central East Divisional Winner for Dementia Champion on the staff there is a double bonus. All the staff are so wonderful and I rest easy knowing that my husband receives the best care.

My father has been a resident at Middletown Grange for almost two years. Initially he was very poorly and not expected to be with us for very long. Due to the excellent nursing care and positive attitude of the carers he is still with us. Care is very individual. Residents are treated with respect and compassion. Families are supported and encouraged to discuss care and any anxieties. My father has changed over the time he has been at Middletown Grange. He now prefers to be quiet away from the bustle of activities and people. He is accommodated in this need just as well as he was before when he liked to join in. Middletown Grange cares for its residents as individuals. This is so important to us. I highly recommend Middletown Grange for the quality of nursing, incredible carers and their individual approach to their residents. I am sure there is nowhere better for my father.

I had heard very good review of Southerndown from the local Chipping Norton community. However I was surprised just how excellent they are in supporting my mum. In particular they have gone out of their way to help Mum make the transition from her own home a real success.

All in all shes enjoying her experience there.

It is always a great pleasure visiting Glebefields. The welcome is warm and uplifting, I've enjoyed getting to know everyone here over the last four years and love to see how mum has her own unique relationship with those who are caring for her. I feel reassured each time I visit by the levels of care, the openness to answer questions and ongoing assessments that ensure mum's needs are met on a day-to-day basis. Today we had a music quiz which was a lot of fun - although I scored lower than the residents!!

Dad is also enjoying the food and social activities

Really pleased with the choice of nursing homes for my mum! Middletown Grange Care Home goes above and beyond to make the residents comfortable. Lots of activities to take part in and to suit all. I particularly like the fact that residents are taken to the Church next to the Home on Sunday mornings if they so wish. All staff are friendly and welcoming although there are the small percentage who let the side down. The rooms are cosy and homely. Despite my mum not wanting to be in a Care Home, she really enjoys being in Middletown Grange Care Home. A big shout out to the manager and her team for putting on such a fabulous bbq on Saturday 8th August! Lovely sunshine, delicious food, ice cream van, musicians, stalls, what more could you ask for! Well done all, me and my mum thoroughly enjoyed the day. More outings would be nice, visits to garden centres or a coffee shop in Witney etc.

The home is warm & comfortable with superbly caring staff & a manager, Subra who is always smiling. The rooms are fabulous and there is no sign of unpleasant odours. This must be difficult to keep up. Just sat in with a fantastic quiz

The home is so clean, food is extremely good and varied, it is a home from home way of life. There are numerous activities that residents who are able can partake in and the lounges and meeting rooms for this are pristine. The home runs like clockwork everyone is happy to work there which says a lot. Thankyou!

This establishment has just been rated Outstanding by the care team. About time! The staff in this place are and have always been outstanding. Both Lewis (dog) and I have always felt welcome and cared for. The CQC Team only had a day to make their assessment I have been here nearly 7 years and post-Covid have watched the steady meticulous improvement to a standard of excellence unmatched

My mum as been in Glebefields for 6 months. She as had a great standard of care the staff are so friendly and caring. She as been so happy. Since she as been there, we could not have wished for her to be in a better place. Thank you to all staff.

My father has been living at the home for around a month now, and I honestly cannot fault it. All of the staff are amazing, caring, and attentive, and they always ensure that my dad's needs are met.

As a visitor, you're always made to feel welcome by the staff, and my dad's room feels like his own personal space, which has really helped him settle in. We chose to do my dad's laundry ourselves, and the home has been completely accommodating and supportive of that decision.

Most importantly, my dad is happy and comfortable, and I feel reassured knowing that he is being so well cared for. Thank you to all the staff for everything you do.