Care Homes Owned by Barchester Healthcare Ltd in West Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in West Sussex

Only the locations & reviews in West Sussex for Barchester Healthcare Ltd are showing below.

View the details of all 273 locations (with 24210 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in West Sussex (6)

 - Browse 6 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd in West Sussex
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Barchester Westergate House Care Home
Denmans Lane, Fontwell, Arundel BN18 0SU 
"This care home has an excellent standard, the staff are very professional, interact with each resident as individuals and demonstrate…"   Read all 112 reviews
  • from £1,906 / week
  • 79 Rooms
Location Type Care Home

Westergate House is a former stately home set in extensive grounds and nestled in the South Downs, close to Arundel and on the outskirts of the Cathedral City of Chichester. It offers comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Westlake House Care Home
Pondtail Road, Horsham RH12 5EZ 
"I can't recommend this nursing home enough. From the moment we walk in, it truly feels like home from home. The staff are warm, caring and…"   Read all 133 reviews
  • from £1,933 / week
  • 63 Rooms
Location Type Care Home

Barchester Westlake House Care Home offers first class care and comfort in Horsham, West Sussex. Located in a leafy rural countryside setting, yet local to picturesque and thriving Horsham Town ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Barchester Red Oaks Care Home
The Hooks, Henfield BN5 9UY 
"Lucky to have such a good home on our doorstep. Great care, very good food and plenty for residents to do if they wish. A very happy…"   Read all 124 reviews
  • from £2,211 / week
  • 64 Rooms
Location Type Care Home

Red Oaks is a purpose-built nursing home in the tranquil village of Henfield, situated in the centre of 3.5 acres of formal gardens. Their dedicated and experienced team are passionate about ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Marriott House & Lodge
Tollhouse Close, Chichester PO19 1SG 
"The entire team are SO kind and helpful. I cant thank them enough. Every person working at the home is amazing. Many have worked there for…"   Read all 113 reviews
  • from £1,105 / week
  • 91 Rooms
Location Type Care Home

Barchester Marriott House & Lodge is a unique home which provides first-class 24-hour nursing and residential care, over 2 separate buildings. Nestled within private award winning landscaped ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Barchester Kingsland House Care Home
Kingsland Close, off Middle Road, Shoreham-by-Sea BN43 6LT 
"Excelent friendly home Very nice rooms, staff, food, excelent. All very clena and inviting. Well done all of you.…"   Read all 94 reviews
  • from £1,600 / week
  • 71 Rooms
Location Type Care Home

A purpose-built single storey care home, Barchester Kingsland House Care Home is located between Worthing and Brighton. Kingsland House benefits from plenty of local amenities yet is within easy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Barchester Healthcare Ltd Reviews in West Sussex (576)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.693) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Kingsland House Care Home

from Michael R (Friend of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excelent friendly home
Very nice rooms, staff, food, excelent.
All very clena and inviting.
Well done all of you.
Reply from Ana Hyne, General Manager at Barchester Kingsland House Care HomeThank you very much for your feedback. We are very proud of the care and environment we are providing for our residents and their relatives.
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Review of

Barchester Kingsland House Care Home

from Adrienne D (Niece of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident of Kingsland House for approximately one month. I am delighted to say she has settled in very quickly with the wonderful care and support she is receiving from staff. She has very advanced Alzheimers with difficult daily mood swings which are all met with patience and understanding.
Reply from Ana Hyne, General Manager at Barchester Kingsland House Care HomeThank you for your lovely feedback. We are so pleased to hear your aunt has settled in well and that our team's care, patience and understanding has made a positive difference. We truly appreciate you taking the time to share your experience.
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Review of

Barchester Westlake House Care Home

from Julia F (Respite Resident) published on 23 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
2 weeks respite after operations was just what I needed.
Reply from Giovanni Congiu, Deputy Manager at Barchester Westlake House Care HomeThank you for your kind words and for taking the time to write this review. Westlake House provides person-centred care and will continue to deliver excellent care to our residents. We will pass your comments on to the team who will be delighted their hard work and dedication have been recognised.
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Review of

Barchester Kingsland House Care Home

from Rebecca S (Daughter of Resident) published on 23 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been resident since November. Staff have been extremely accommodating of his needs and personal wishes which is hugely important for us as he is a very proud man who has not taken his loss of independence easily! Communication with the front desk reception team and the management has been
very kind, efficient and good-humoured. Sometimes messages between care staff are not passed on or fully understood but whenever we have raised this things have been addressed immediately. We are very happy that we chose Kingsland House, they do a brilliant job under sometimes very challenging services - thank you!
Reply from Ana Hyne, General Manager at Barchester Kingsland House Care HomeThank you for your kind feedback. We are delighted to hear that your father has settled well and our team have supported his independence and individual needs. We also appreciate your comments regarding communication and we will continue to improve in this area. Your support means a great deal to us.
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Review of

Barchester Red Oaks Care Home

from Kerry C (Daughter of Resident) published on 22 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was an urgent placement and was admitted following a care crisis. From day one, communication has been open + transparent, building relationships with staff + residents has been supported and staff take time to listen and learn about mum. Cannot fault the kindness and approach of the staff involved
in mums care, the benefits of the activities, meal and medication support has been key in her wellbeing and she has thrived in the home. The rooms, all staff from housekeeping, catering and care are all supportive. Thank you.
Reply from Linda Ryan, Senior General Manager at Barchester Red Oaks Care HomeThank you very much for taking the time to leave a review it is very important to us that we are providing excellent communication learning about each person as an individual.
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Review of

Barchester Red Oaks Care Home

from M P (Wife of Resident) published on 22 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lucky to have such a good home on our doorstep. Great care, very good food and plenty for residents to do if they wish. A very happy atmosphere feel more like a good hotel. My husband has excellent care and his health is carefully monitored. The beautiful grounds are certainly a bonus. Lovely setting.
Reply from Linda Ryan, Senior General Manager at Barchester Red Oaks Care HomeThank you for your review and kind words, providing excellent care and being part of Henfield community is very important to us.
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Review of

Barchester Red Oaks Care Home

from Stacey D (Daughter of Resident) published on 10 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into Red Oaks as emergency respite care and is now a permanent resident. I can not fault the lovely staff who have been wonderful with mum. The care at Red Oaks is fantastic. They have created a diet plan to feed mum up incorporating her dietary needs. Everyone is so welcoming and I feel
so pleased that mum is safe and cared for. It is so lovely to see mum part of a new community/family.
Reply from Linda Ryan, Senior General Manager at Barchester Red Oaks Care HomeThank you very much for your review and your kind words with regards to the staff. It is a pleasure to care for Mum, ensuring that dietary plans are in place to tailored to the individual is an important part of care.
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Review of

Barchester Marriott House & Lodge

from E G (Friend of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire team are SO kind and helpful. I cant thank them enough. Every person working at the home is amazing. Many have worked there for years and years - which is always a good sign. Nothing is too much trouble. Thank you all!!
Reply from Skye Williams, Operations Manager at Barchester Marriott House & LodgeThank you for your kind words and your positive feedback about the team. I will share your feedback with them as it is so lovely to receive such great review.
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Review of

Barchester Westlake House Care Home

from Victoria J (Daughter of Resident) published on 23 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend this nursing home enough. From the moment we walk in, it truly feels like home from home. The staff are warm, caring and genuinely dedicated to the residents wellbeing, always going above and beyond to make everyone feel comfortable and valued. The environment is lovely - clean & welcoming.
It gives our family a real peace of mind knowing our mum is so well cared for and happy. Thank you to the whole team at Westlake House for the compassion and support you show every single day.
Reply from Giovanni Congiu, Deputy Manager at Barchester Westlake House Care HomeThank you for your kind words and for taking the time to write this review. Westlake House provides person-centred care and will continue to deliver excellent care to our residents. We will pass your comments on to the team who will be delighted their hard work and dedication have been recognised.
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Review of

Barchester Westergate House Care Home

from Fran C (Daughter of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home has an excellent standard, the staff are very professional, interact with each resident as individuals and demonstrate enormous care. I was particularly impressed with the dining room and wonderful food and choices offered. They are open to feedback from both residents and family and
strive to listen and improve or extend their services as necessary. I recommend this care home.
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeDear Fran, thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that you have had such a positive and enjoyable experience at Westergate House. Your kind words about our staff team mean a great deal to us. We are incredibly proud of our staff members and the compassionate, person-centred care they provide each and every day. It is also wonderful to hear your feedback about our dining experience. Our kitchen team work hard to create nutritious, high-quality meals with choice and variety, and we know how important mealtimes are to our residents' wellbeing and enjoyment. Thank you again for your recommendation; it is sincerely appreciated by the whole team. Best wishes and kind regards.
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Review of

Barchester Westergate House Care Home

from Susan L (Wife of Resident) published on 4 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Westergate House for two years, is happy there & is being exceptionally well cared for. We celebrated his 83rd birthday today & had lunch in the conservatory with the family. Like last year we were served a delicious lunch which we all very much enjoyed.
A huge thank
you to the chef & his team for all their hard work to make it such a great celebration.
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeDear Susan, thank you as always for your kind review. We are delighted that you find your husband well and happy, and it is hugely appreciated to hear that his care is to an exceptional standard. Our nursing and care team strive for the highest standards and I will share your positive feedback with the team. We are thrilled that you and your family enjoyed your husband's birthday celebration; they are special moments for everyone. Thank you, and best wishes to you all. Kind regards
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Review of

Barchester Kingsland House Care Home

from J P (Daughter of Resident) published on 27 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Is receiving excellent 24hr care which takes the pressure of me getting middle of the night phone calls. Due to eating properly putting weight on and looks really well. Has a more positive outlook on life now. Is much more socialble and happy.
Reply from Ana Hyne, General Manager at Barchester Kingsland House Care HomeThank you so much for the kind feedback. We are delighted to hear that you and your loved one are so happy with the care we offer at Kingsland House. We will make sure to pass on your comments to the whole team!
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Review of

Barchester Marriott House & Lodge

from John T (Son of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum continues to be very well looked after by all the staff. Her relationships with the staff are helping her to enjoy her days more and more. Being gently encouraged to engage with other residents and in the programme of activities has been a successful approach with my mother. After enjoying a
good Christmas period, the new year has started very well. As always, the staff are very friendly and approachable to me.
Reply from Sarah Peach, General Manager at Barchester Marriott House & LodgeThank you for your lovely review. We will relay your message to the team as well.
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Review of

Barchester Westergate House Care Home

from Steve a (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Westergate House for several years now, and I have nothing but praise for the wonderful staff of this care home. They consistently provide care at the highest level with compassion and humour, and I am happy to give the home a 5-star rating.
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeDear Steve, Thank you so much for your lovely review and for awarding Westergate House a 5-star rating. Were delighted to hear that your mum has been happy with us over the years and that our teams compassion and sense of humour have made a positive difference. Your kind words mean a great deal to our staff, who are committed to providing the highest standard of care every day. Thank you for your continued trust and support. Best wishes and kind regards
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Review of

Barchester Westergate House Care Home

from Stefan K (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The best decision I made when it came to my Mum's care was placing her in the care of the team at Westergate. It was clear every time I visited that my mum was really well looked after and loved by the whole team. As a family we too, were welcomed and cared for when we visited and in those last three
weeks of my mum's life, I and my family, were treated so well it made her passing bearable. I knew she was in the right place.
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeDear Stefan, Thank you so much for taking the time to share these kind words. We are deeply sorry for your loss, and it means a great deal to us to know that your mum was so well cared for and loved by our staff team. It was a privilege to support her and to welcome and care for your family during the time she was with us. Knowing that you felt she was in the right place brings comfort to everyone here at Westergate House. Our thoughts remain with you and your family. Best wishes and kind regards
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Review of

Barchester Westlake House Care Home

from Mick T (Friend of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Westlake for approximately 3 years as a veteran, my friend also a veteran became a resident in 2025. He spoke highly of his care and general welbeing at the home. I have found the staff to be nothing other than supportive & friendly during my visits.
Reply from Giovanni Congiu, Deputy Manager at Barchester Westlake House Care HomeThank you for your kind words and for taking the time to write this review. Westlake House provides person-centred care and will continue to deliver excellent care to our residents. We will pass your comments on to the team who will be delighted their hard work and dedication have been recognised.
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Review of

Barchester Westergate House Care Home

from Andrew C (Son of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent a year at Westergate Nursing home due to his dementia and nursing needs, he sadly passed away in December
For the duration of his stay and especially my fathers final days, the staff cared and supported my father with such kindness and empathy
Not only did they care for my father,
they also supported me throughout the year
The communication from the staff was excellent.
I would like to thank all the staff, for all the care and support they gave my father, I will be forever grateful
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeThank you so much for taking the time to share your kind words and for trusting us with your father's care during such an important year.
We are deeply sorry for your loss and send our sincere condolences to you and your family. It means a great deal to know that our staff team was able to care for your father with kindness, empathy, and dignity, and to support you as well during this time.
Your appreciation of our communication and support, especially during your father's final days, will be shared with the entire team. Feedback like yours reminds us why we do what we do. Thank you again for your thoughtful review
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Review of

Barchester Kingsland House Care Home

from Rodney W (Resident) published on 9 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Am rather disabled and have found staff amazingly accommodating in this respect. Plenty of tolerance also. Building lovely and clean always plenty of activities to join in with. Lovely venue & staff cannot find fault with anything.
Reply from Ana Hyne, General Manager at Barchester Kingsland House Care HomeThank you for your feedback, we are very pleased that you have settled in well and it is wonderful to see that you are thriving in our home, making friends and enjoying your life.
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Review of

Barchester Westergate House Care Home

from James S (Husband of Resident) published on 8 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
A very nice home with the feel of a private country hotel. The staff are very kind and thoughtful and tend to not miss small details which makes all the difference to the care they provide. I would strongly recommend this particular nursing home.
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeThank you so much for taking the time to share such a thoughtful review. We're delighted to hear that you find Westergate House welcoming and that the care and attention from our team have made a positive difference. Our staff work hard to notice and respond to the small details, as we believe this approach is vital in providing high-quality, person-centred care. Your recommendation means a great deal to us, and we're very grateful for your kind words.
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Review of

Barchester Red Oaks Care Home

from J K (Daughter of Resident) published on 8 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in home for 13 months.
Very well geared for residents with dementia. Slightly harder for those without dementia to find like minded people to engage with., but soon made friends
Activities geared mainly to those with dementia. But always trying to offer a variety of activities
Staff
excellent became friends. Was always treated with dignity.
The food was not of the same quality as when first admitted, eg to much pepper used, making food not enjoyable.
Rooms on the whole were clean but on a few occasions the en-suite toilet was not clean.
Visitors were always very welcome.
Reply from Linda Ryan, Senior General Manager at Barchester Red Oaks Care HomeThank you for taking the time to write a review. I am please that you found that staff were excellent and visitors were always made to feel very welcome. We always welcome feedback to ensure that improvements can be made in the home, your feedback will be given to the teams for these improvements to be made.
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Awards / Recognitions (15)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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