Care Homes Owned by Barchester Healthcare Ltd in West Sussex

Thank you very much for the kind words. It is pleasure to care for your father is he thriving and does enjoy all the entertainment especially the music.

Thanks for taking the time to leave a review. We're sorry for the experience your Nan had with our Marriott House & Lodge Care Home. We have spoken with the General Manager and a full investigation was completed into all concerns raised during your Nan's time with the home and meeting took place to resolve with yourself. If you feel like you still have concerns unresolved please contact the General Manager direct, or our team at feedback@barchester.com. Barchester's Customer Feedback Team.

Hi Shifa, thank you very much for your feedback and for the great work and input you had while you have volunteered in our home.

Thank you very much for taking the time to write us a review. It was a pleasure to have you stay with us at Westlake. I am delighted to read your lovely comments. I will share this feedback with all the staff as I am sure this will bring joy to them to know you enjoyed your stay.

Dear Beryl, thank you for your kind words. We are so pleased that your experience has been positive and that, over all of the years, you felt our care has been first class and you were always welcome to visit anytime that suited you. It was an absolute pleasure to care for your husband and to ensure his well-being; he was a much-loved member of the Goodwood Gardens community. Best wishes and kind regards.

Thank you for your lovely review. We are glad Mum enjoyed her stay and we would love to have her back again if she requires in the future

Dear Stephen, we can't thank you enough for your exceptional review, following your father's returning respite stay with us. We are truly humbled with your beautiful comments about the whole team. We are blessed with the longevity of our staff team, who always strive to make Westergate House a special place to live, work and visit. Receiving feedback such as yours is truly warming and I will pass your praise to our team, which is lovely for them to hear. It was our pleasure to look after your father once more, do let us know if you have both now taken up Pilates, you are always welcome to join us here for another class! Best wishes and kind regards, Paul.

It was a pleasure to care for your aunt at both Red Oaks and Rayner Court our independent living facility. Thank you for all your kind words with regards to the staff it is important to us that everyone is treated with dignity respecting individuals dignity.

Thank you for your kind words, I will ensure that these are passed on to the team.

Dear Liane, thank you so much for your stunning review of the whole team here at Westergate House, I have shared your glowing feedback with the team; which is lovely for them to hear. I am so glad that you feel your Gran is in a wonderful home, that you leave the home knowing she is receiving the best care, and of course, that her dog can visit too, which benefits not only her; but her fellow residents. It is always a pleasure to see you all when you visit and it is heart warming to hear that you feel like we are one big family. It is a privilege to care for your gran and we can't thank you enough for your kind praise.