Care Homes Owned by Barchester Healthcare Ltd in Surrey
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Surrey for Barchester Healthcare Ltd are showing below.
View the details of all 273 locations (with 23729 reviews) owned by Barchester Healthcare Ltd
Barchester Healthcare Ltd Locations in Surrey (14)
Barchester Burwood Grange Care Home
10
28 reviews
Seven Hills Road, Walton-on-Thames KT12 4DD
"BG has exceeded my expectations. What I particularly like is the integrated way in which the seniors and care staff work, helping residents…" Read all 28 reviews
Location Type Care Home
Barchester Burwood Grange Care Home based in Walton-on-Thames provides high quality care to people in a welcoming home. Permanent Care, Dementia care and Respite care are just some of the types of care available. Residents can try new and exciting… Read more about Barchester Burwood Grange Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 64 Rooms
- from £1,853 / week
Barchester Worplesdon View
9.9
117 reviews
Worplesdon Road, Guildford GU3 3LQ
"Worplesdon View arranged a lovely family party for my mum's 97th birthday this morning. They made a chocolate brownie cake which is my…" Read all 117 reviews
Location Type Care Home
Welcome to Worplesdon View Care Home, my name is Graham Allen I am the Senior General Manager here. Worplesdon View is a purpose-built 78 beds care home and delivers nursing and residential care services, as well as personalised dementia care. The… Read more about Barchester Worplesdon View
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 78 Rooms
- from £2,118 / week
Barchester Ashford House Care Home
9.9
79 reviews
Long Lane, Staines-upon-Thames TW19 7AZ
"On each visit I see the kindess and care shown to my Mother. They are all patient and calm with my Mother and she is relaxed because of…" Read all 79 reviews
Location Type Care Home
Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential and nursing care for people living with dementia from short stays to long-term care placements. The home has an experienced team of qualified nurses… Read more about Barchester Ashford House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 54 Rooms
- from £1,781 / week
Barchester Reigate Beaumont
9.8
141 reviews
Colley Lane, Reigate RH2 9JB
"Our widowed father initially tested living at the Reigate Beaumont by staying for a 2-week respite break in Feb 22, aged 92. Together, we…" Read all 141 reviews
Location Type Care Home
Reigate Beaumont is situated in extensive, beautifully maintained gardens on the outskirts of Reigate Heath, based in Surrey. They provide first-class 24-hour nursing and residential care - in the most recent CQC inspection it rated the home as 'Good'… Read more about Barchester Reigate Beaumont
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 60 Rooms
- from £2,012 / week
Barchester Cossins House Care Home
9.8
124 reviews
1 Downside Road, Downside, Cobham KT11 3LZ
"I was really impressed about the carehome when I visited a friend. Very neat, feels like home, and well organised and it is clear that…" Read all 124 reviews
Location Type Care Home
Welcome to Cossins House, a Barchester Care Home located in Cobham, Surrey. Cossins House is a renovated period property set in four acres of beautiful grounds that feature a chicken coop and outdoor seating areas for residents to enjoy. The home is… Read more about Barchester Cossins House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 26 Rooms
- from £1,992 / week
Barchester Mill Court Care Home
9.8
21 reviews
Christmas Hill, Shalford, Guildford GU4 8HN
"I found this home to be top in all its game, my mother in law has bloomed since being in Mill Court. We are very welcome there and have…" Read all 21 reviews
Location Type Care Home
Barchester Mill Court care home in Guildford offers a welcoming home for residents. The home has lots of facilities and daily social activities which residents can participate in as much as they wish. Meals are freshly prepared by trained chefs,… Read more about Barchester Mill Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 60 Rooms
- from £1,850 / week
Barchester Windmill Manor Care Home
9.8
104 reviews
2 Fairviews, Holland Road, Hurst Green, Oxted RH8 9BD
"I cannot fault Windmill Manor! My relative has been there over a year now and her health has improved greatly. I visit almost every day and…" Read all 104 reviews
Location Type Care Home
Windmill Manor care home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential dementia care. With professionals available round-the-clock, the home has staff skilled in care and support in specialist… Read more about Barchester Windmill Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 60 Rooms
- from £2,068 / week
Barchester Silverbirch House Care Home
9.8
48 reviews
19 Tovey Green, Guildford GU3 3FF
"Silverbirch Care Home is beautifully presented, with top of the range fixtures and fittings. Mum has settled in very quickly and tells me…" Read all 48 reviews
Location Type Care Home
Silverbirch House is a new, premium care home in Guildford offering residential care as well as specialist care for people living with dementia. Staff at the home offer care that is tailored to the individual and their unique needs. Respect and… Read more about Barchester Silverbirch House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- 65 Rooms
- from £1,838 / week
Barchester Tandridge Heights Nursing and Care Home
9.8
118 reviews
Memorial Close, Off Barnett’s Shaw, Oxted RH8 0NH
"When you first walk in to the main reception you are greeted with a nice smile and a verbal hello for the time of day. The surroundings are…" Read all 118 reviews
Location Type Care Home
Tandridge Heights Memorial Care Home is a purpose-built nursing and residential home and is set in the heart of leafy Oxted in Surrey. As an award-winning home, residents not only deserve the best, but this is what they get. They are proud winners… Read more about Barchester Tandridge Heights Nursing and Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 75 Rooms
- from £2,150 / week
Barchester Epsom Beaumont Care Home
9.7
104 reviews
20/22 Church Street, Epsom KT17 4QB
"I have been so impressed with the caring staff at Epsom Beaumont - At every level, when I have had a question, or needed help with Mum's…" Read all 104 reviews
Location Type Care Home
Barchester Epsom Beaumont makes the most of pleasant grounds and a versatile interior, in a Grade II listed building, to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support… Read more about Barchester Epsom Beaumont Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 56 Rooms
- from £2,020 / week
Barchester Corrina Lodge Care Home
9.7
131 reviews
79 The Avenue, Camberley GU15 3NQ
"As you can imagine I am very protective of my mother & am very invested in her happiness & wellbeing. The first tour of the home was really…" Read all 131 reviews
Location Type Care Home
Corrina Lodge Nursing Home is an award-winning Nursing Home situated in leafy Surrey providing first-class residential and nursing care, alongside respite and short breaks. Set in beautiful surroundings, the home is just two miles from the centre… Read more about Barchester Corrina Lodge Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Younger Adults
- Palliative Care
- 58 Rooms
- from £1,701 / week
Barchester Wykeham House Care Home
9.5
106 reviews
21 Russells Crescent, Horley RH6 7DJ
"Good man supporting well. Played scrabble game. Nick from maintenance makes you feel well cared for. Excellent man and supporter.…" Read all 106 reviews
Location Type Care Home
The Wykeham House care team are passionate about the quality of care they provide for their residents, providing first-class 24-hour nursing and residential care, including expert care for residents living with dementia in the Wykeham House Memory Lane… Read more about Barchester Wykeham House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 76 Rooms
- from £1,742 / week
Barchester Lotus Manor Care Home
9.4
9 reviews
The Old Hall, Send Marsh Road, Woking GU23 7DJ
"After fracturing her hip my sis-in-law required respite care and I am so pleased I chose Lotus Manor. I cannot fault the care and support…" Read all 9 reviews
Location Type Care Home
Barchester Lotus Manor Care Home in Woking supports people needing care in an inviting home. A Memory Lane are offers care for people with dementia and activities to help preserve life skills, promote social interactions and retain a sense of purpose. Trained… Read more about Barchester Lotus Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- 63 Rooms
- from £1,745 / week
Barchester Healthcare Ltd Reviews in Surrey (1130)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.706) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
Review of
Barchester Reigate Beaumont
from Ian G (Friend of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been visiting regularly over the last few years and can thoroughly recommend this care home. The entire team are professional, welcoming and dedicated and consistently go above and beyond in the care they provide. It is also set in the most beautiful landscaped gardens.
Reply from Pramojil Kurian, General Manager at Barchester Reigate BeaumontThank you for taking the time to leave us a review. At Reigate Beaumont, we pride ourselves on having such a dedicated and caring team, and it means a great deal to hear that this was reflected in your experience. Your kind words will be shared with all of our staff, who will be truly encouraged by your feedback.
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Review of
Barchester Worplesdon View
from April G (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Worplesdon View arranged a lovely family party for my mum's 97th birthday this morning. They made a chocolate brownie cake which is my mum's favourite. Many thanks to Raz (the activity coordinator) and to the chef
In addition to the party today, the care home is absolutely brilliant, all the staff
In addition to the party today, the care home is absolutely brilliant, all the staff
are wonderfulI and I thoroughly recommend the home.
Reply from Nicola Orwin, General Manager at Barchester Worplesdon ViewThank you so much for your kind review! We were delighted to be able to help celebrate Mum's 97th birthday and we are so glad you all had a wonderful time. I am also glad you feel happy with our home, it is our pleasure to look after Mum and to welcome you all. We will ensure your kind comments are shared with the team.
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Review of
Barchester Lotus Manor Care Home
from Diana W (Sister-in-law of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After fracturing her hip my sis-in-law required respite care and I am so pleased I chose Lotus Manor. I cannot fault the care and support we have received. In fact they have gone way above the care she needed at the time and has greatly improved and is very happy there.
Reply from Candy Guo, General Manager at Barchester Lotus Manor Care HomeThank you for taking the time to share your experiences of our Home. It is wonderful to read how your loved one is settled and enjoying her new life with us. We are so proud of our team and will be sure to share your comments with everyone. Thank you once again.
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Review of
Barchester Lotus Manor Care Home
from Lynn M (Granddaughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found that everything is outstanding. The care given to the residents is outstanding. When my aunt arrived, the welcome was so warm, the staff couldn't be kinder.
I would recommend Lotus Care Home 100%. The rooms are light and airy.
I would recommend Lotus Care Home 100%. The rooms are light and airy.
Reply from Candy Guo, General Manager at Barchester Lotus Manor Care HomeWe are so glad to hear about your aunt's positive experience of Lotus Manor; your feedback is important to us because we strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, so we are glad to have made a difference. Thankful for your kind comments.
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Review of
Barchester Windmill Manor Care Home
from J S (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault Windmill Manor! My relative has been there over a year now and her health has improved greatly. I visit almost every day and can say without a doubt that this is a fabulous care home who really do care about the residents. I base this on what I see and hear and if I do have any questions/concerns
they are addressed straight away. I see respite cases who want to stay or improve greatly as well as a resident who got so strong they went back home'. It's a huge decision and can feel overwhelming to place a loved one in a home for both yourself and the person going to live there but I cannot recommend Windmill Manor enough. I had conducted a lot of research beforehand with my relative having respite and another stay where they did not settle. I hope this is passed on to the staff as I am very grateful to everyone
Reply from Maria Wedd, General Manager at Barchester Windmill Manor Care HomeThank you so much for your kind words. We are so pleased you are happy with the service we offer yourself and your mother at Windmill Manor. We will share your feedback with our fabulous team.
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Review of
Barchester Tandridge Heights Nursing and Care Home
from S V (Wife of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband is very well cared for by all staff and is known to all the ground floor residents as well as many visitors to the home who all chat to him. Sadly he cannot walk or communicate but he's always happy. He enjoys the activities and the girls chat to him and do his nails and he has some thoughtful
"fidget" toys. He also engaged well in the pilates class! Which is a popular and well-attended activity as is the "word" game which is great fun. I'd like to thank everyone for their care & attention for me and our family.
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Review of
Barchester Silverbirch House Care Home
from C G (Respite Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
0n arrival shown ground floor room as 2nd floor rooms unoccupied. En suite disappointed as no seat, no non-slip shower mat and only 1 grab handle. Wheelchair commode offered but declined. Shower chair later arrived. Got my own shower mat brought in.
Breakfast in room was refused by one carer and
Breakfast in room was refused by one carer and
delayed by 40 minutes on 2 other occasions.
I accept as a care home one accepts residents may have mental problems but disappointed how few there were with whom I could hold a prolonged conversation.
Meals were adequate but some strange combinations. One evening main course 3 fish fingers, 5 chips and 2 soggy overcooked sprouts!
Care staff were helpful and kind.
Original mattress had big hollow but changed after I commented getting out was difficult.
I accept as a care home one accepts residents may have mental problems but disappointed how few there were with whom I could hold a prolonged conversation.
Meals were adequate but some strange combinations. One evening main course 3 fish fingers, 5 chips and 2 soggy overcooked sprouts!
Care staff were helpful and kind.
Original mattress had big hollow but changed after I commented getting out was difficult.
Reply from Feedback Team, The Feedback Team at Barchester Silverbirch House Care HomeThanks for taking the time to leave your review, and providing us with your feedback. You've given us such a wonderful score, however we wish to apologise for your experience mentioned during your time with us. We're not aware that your concerns were raised during your time in the home, and the General Manager regularly checks in with yourself and all residents daily. The home will be looking into your comments so as to improve the experience. If there is anything else you feel you wish to share, please get in touch with the Manager directly, or you are more than welcome to reach out to our team at feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.
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Review of
Barchester Mill Court Care Home
from Sally T (Daughter-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found this home to be top in all its game, my mother in law has bloomed since being in Mill Court. We are very welcome there and have joined in all the games and have had a meal, it feels very warm and inviting.
Reply from Nicola Woods, General Manager at Barchester Mill Court Care HomeThank you so much, Sally, for taking the time to share such a kind review. We are delighted to hear that your mother-in-law has bloomed since joining us at Mill Court and that you have felt so welcomed during your visits.
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Review of
Barchester Epsom Beaumont Care Home
from S M (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers and nursing staff always seem to be very caring and attentive. They are friendly and helpful whenever I visit my mother.
The Nursing Home has good facilities for my mother's needs and is clean and well-presented.
The Nursing Home has good facilities for my mother's needs and is clean and well-presented.
Reply from Esther Appiah, General Manager at Barchester Epsom Beaumont Care HomeThank you so much for your kind words about the care and nursing team, it is our pleasure to care for your Mother.
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Review of
Barchester Reigate Beaumont
from Michelle H (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our widowed father initially tested living at the Reigate Beaumont by staying for a 2-week respite break in Feb 22, aged 92. Together, we wanted to research whether he should move in permanently, or stay in his own house with carers coming to him. He extended these respite breaks 3 times, then he decided
to become a permanent resident in April 22. What persuaded him was the caring & attentive attitude of all the staff, the excellent food & dining rooms, the great indoor/outdoor activities including musicians & singers that he loved, and the huge, beautiful park-like garden maintained to an excellent standard. Being out in the garden gave him great joy, as did the spectacular cakes on his birthdays. Our deepest gratitude goes to all the staff who cared for Dad until he died in Dec 25, aged 96. Each moment that you dedicated to him, we know was spent lovingly, thoughtfully & with humour. You all exemplified the values & decency that he held dear. Thank you for every day and forever more.
Reply from Pramojil Kurian, General Manager at Barchester Reigate BeaumontThank you for your kind feedback about our home, the care we provide, and our staff. We truly appreciate your comments and will be sure to share them with our team.
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Review of
Barchester Silverbirch House Care Home
from Ann P (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Silverbirch Care Home is beautifully presented, with top of the range fixtures and fittings. Mum has settled in very quickly and tells me that the staff are always so kind and caring. She enjoys a wide choice of delicious food and there is usually a home made cake available in the bistro, the hub of
the home. There is a wide range of activities on offer for those who wish to participate and the home organises trips out, at least once a week. I have been so lucky to find this lovely care home for my mum.
Reply from Louise White, General Manager at Barchester Silverbirch House Care HomeThank you for your lovely feedback.
We are extremely happy that your mother has settled so well.
I will share your lovely comments with my team
We are extremely happy that your mother has settled so well.
I will share your lovely comments with my team
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Review of
Barchester Windmill Manor Care Home
from Susan B (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Recently, Mum had to be admitted to hospital. Thanks to the attentiveness & vigilance of the nurse on duty, the doctor & paramedics were called & Mum was admitted with pneumonia. Last year this was missed by her former care home, but this time it was identified much earlier, preventing her condition
from deteriorating as it had in the past.
Mum also had a fall due to weakness following her pneumonia. The staff acted promptly & professionally, keeping me well informed throughout the night while paramedics attended to assess her. I was reassured Mum was being closely monitored & the communication from the night staff was clear, caring & consistent. They even contacted me late into the night to provide reassurance during a very worrying time.
I am extremely grateful to all the staff involved for their care, professionalism, and compassion. Their vigilance made a significant difference to Mum's wellbeing and gave me great peace of mind.
The staff not only support mum but the family too.
Mum also had a fall due to weakness following her pneumonia. The staff acted promptly & professionally, keeping me well informed throughout the night while paramedics attended to assess her. I was reassured Mum was being closely monitored & the communication from the night staff was clear, caring & consistent. They even contacted me late into the night to provide reassurance during a very worrying time.
I am extremely grateful to all the staff involved for their care, professionalism, and compassion. Their vigilance made a significant difference to Mum's wellbeing and gave me great peace of mind.
The staff not only support mum but the family too.
Reply from Maria Wedd, General Manager at Barchester Windmill Manor Care HomeThank you very much for your positive words, Susan. We will share this with the staff team. We are very pleased to hear how reassured you are having your mum in our care.
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Review of
Barchester Corrina Lodge Care Home
from S J (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As you can imagine I am very protective of my mother & am very invested in her happiness & wellbeing. The first tour of the home was really good. As they say you just get a feeling, & thanks to Michelle who was our first point of call was lovely, calming, informative & a credit to the home. Since Mum
has been here she has settled well & ALL the staff are wonderful. It has surprised me how happy I am to leave at the end of the day with the knowledge she will be safe.
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Review of
Barchester Cossins House Care Home
from A P (Friend of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was really impressed about the carehome when I visited a friend. Very neat, feels like home, and well organised and it is clear that residents' well being are a top priority. All lovely staff and genuinely respectful towards residents. Highly recommended care home to anyone seeking a caring, supportive
and feels like home environment.
Reply from Rose Punzal, General Manager at Barchester Cossins House Care HomeThank you very much for taking the time to share such a lovely review. I will gladly pass on your feedback to all the team
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Review of
Barchester Corrina Lodge Care Home
from Samantha B (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our family would like to express our deepest gratitude to Corrina Lodge for the incredible support and compassion shown during a very difficult time. Recently, our family received the devastating news that Sam, our dad's daughter-in-law, suffered a stroke at just 40 years old and was admitted to St
George's Hospital in London.
The care home manager, Carl, went above and beyond to ensure our dad could visit Sam during this family crisis.
Carl arranged for the Head of maintenance, Sean to personally drive our dad all the way to London and wait until we were ready to return. This act of kindness meant the world to us. It allowed our dad to be there for Sam when it mattered most.
We would like to give our biggest gratitude as a family to Barchester for all they have done. Our dad has gone from being nursing care to being in rehabilitation.
The care home manager, Carl, went above and beyond to ensure our dad could visit Sam during this family crisis.
Carl arranged for the Head of maintenance, Sean to personally drive our dad all the way to London and wait until we were ready to return. This act of kindness meant the world to us. It allowed our dad to be there for Sam when it mattered most.
We would like to give our biggest gratitude as a family to Barchester for all they have done. Our dad has gone from being nursing care to being in rehabilitation.
Reply from Carl Francis, General Manager at Barchester Corrina Lodge Care HomeThank you for your feedback. We are glad that your father was able to be present at such an emotional time for you all.
Your kind words will be fed back to the team.
Your kind words will be fed back to the team.
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Review of
Barchester Mill Court Care Home
from Susan K (Stepdaughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff are so kind and respectful, they go above and beyond to look after all the residents.
Reply from Nicola Woods, General Manager at Barchester Mill Court Care HomeThank you for your kind and thoughtful review. We are truly pleased to hear that you feel our team are kind, respectful and go above and beyond for our residents. Your comments mean a great deal to our team and I will be sure to pass this onto them.
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Review of
Barchester Mill Court Care Home
from Amdrew O (Son of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is clean, welcoming and friendly. The staff are very nice.
Reply from Nicola Woods, General Manager at Barchester Mill Court Care HomeThank you, Andrew, for taking the time to share your positive feedback. We are so glad to hear that you found our home to be clean, welcoming and that our team made such a good impression.
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Review of
Barchester Silverbirch House Care Home
from Jaine d (Daughter-in-law of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A wonderful care home we used recently for my mother in law in respite care for 6 weeks. Lovely staff especially Walter and wonderful care. The rooms were beautifully furnished on the ground floor with a door opening onto a patio. As for the food it was fresh cooked and amazing especially the cake for
visitors.
Great care and attention to detail.
Great care and attention to detail.
Reply from Cristina Volosetchi, Deputy Manager at Barchester Silverbirch House Care HomeThank you for your kind words and we are extremely happy that your mother enjoyed her stay at Silverbirch house.
We will pass your kind words to the team.
We will pass your kind words to the team.
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Review of
Barchester Worplesdon View
from Elizabeth K (Wife of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I want to review the excellent work of the Entertainment team at Worplesdon View. There is such a constant variety of activities for the Residents and over Christmas a lot of work went into making so many extra happy activities during Christmas and making sure everyone could join in including relatives
and friends too.
Reply from Nicola Orwin, General Manager at Barchester Worplesdon ViewThank you so much for your very kind review. I will make sure that this is passed onto our Activities team. I agree they are fantastic and we did have a wonderful Christmas!
Thank you again.
Thank you again.
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Review of
Barchester Ashford House Care Home
from M B (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On each visit I see the kindess and care shown to my Mother. They are all patient and calm with my Mother and she is relaxed because of this. It gives me great confidence that my Mother is receiving the best of care here.
Reply from Daisy Mingle, General Manager at Barchester Ashford House Care HomeI would like to extend Thank you for the kind words you described the care services Ashford provides
Much appreciated, we will continue to strive for the best for our residents
It was lovely to see you again
Kind Regards,
Daisy Mingle
Much appreciated, we will continue to strive for the best for our residents
It was lovely to see you again
Kind Regards,
Daisy Mingle
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Awards / Recognitions (14)
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