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Care Homes Owned by Sanctuary Care Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd
Sanctuary Care was first established in 1995 to provide older people with a range of high-quality care services, including residential, dementia and nursing care.

Part of Sanctuary Group, which is an exempt charity, Sanctuary Care has over 110 homes across England and Scotland. They are proud to be a not-for-profit organisation meaning the surplus made by Sanctuary Care is reinvested into the business which allows them to provide residents with excellent standards of care from well managed and well-maintained homes.

They believe in going above and beyond to enrich people's lives - whether that's residents, their loved ones or staff.

For residents, Sanctuary Care looks at what makes every person unique, the people close to their hearts, their passions and dreams yet to be fulfilled, and the continuity of living they need to feel content, happy and fulfilled. Knowing all of this enables the teams to deliver truly person-centred care to each and every individual who lives in the homes.

Sanctuary Care Ltd Locations (95)

 - Browse 95 Care Homes owned by Sanctuary Care Ltd
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Highcroft Hall Residential Care Home
Old Fallings Lane, Bushbury, Wolverhampton WV10 8BU 
9.6 69 reviews
Highcroft Hall Residential Care Home, Wolverhampton, West Midlands
"I would place any family member in this home from home, knowing they would be safe, well fed and cared for by every member of staff.…"   Read all 69 reviews
  • from £1,169 / week
  • 52 Rooms
Location Type Care Home

At Highcroft Hall the team, several of whom have been with the home for around 10 years, are devoted to enriching the lives of their residents. They support them to have an active role to play in how ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Regent Residential Care Home
School Road, St John's, Worcester WR2 4HF 
9.6 116 reviews
Regent Residential Care Home, Worcester, Worcestershire
"My father moved to Regent in Oct'25 - firstly for respite care. It soon became apparent that his care needs were such that he would need to…"   Read all 116 reviews
  • from £1,416 / week
  • 64 Rooms
Location Type Care Home

The team at Regent are what makes this home stand out. They are passionate about enriching the lives of their residents with fabulous experiences and activities. From gardening in the home’s ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Nunthorpe Oaks Residential Care Home
114 Guisborough Road, Nunthorpe, Cleveland, Middlesbrough TS7 0JA 
9.6 92 reviews
Nunthorpe Oaks Residential Care Home, Middlesbrough, Cleveland & Teesside
"I only have praise for this care home, the staff (I can't single one out) are all fantastic, nothing is too much trouble, and they treat…"   Read all 92 reviews
  • from £1,291 / week
  • 56 Rooms
Location Type Care Home

Nunthorpe Oaks is a beautiful home which has recently undergone a stunning refurbishment. With a warm family feel the moment you walk through the door, it feels like home from home. Providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dovecote Residential Care Home
Hugar Road, High Spen, Rowlands Gill NE39 2BQ 
9.6 88 reviews
Dovecote Residential Care Home, Rowlands Gill, Tyne & Wear
"My mum experienced a number of health challenges related to her dementia, and spent some time in hospital before Christmas. She was…"   Read all 88 reviews
  • from £1,161 / week
  • 61 Rooms
Location Type Care Home

Rated Good in every single area of their Care Quality Commission report (February 2025), Dovecote has a wonderful team of staff who are devoted to enriching the lives of their residents. They provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Basingfield Court Residential Care Home
Huish Lane, Old Basing, Basingstoke RG24 7BN 
9.6 68 reviews
Basingfield Court Residential Care Home, Basingstoke, Hampshire
"Mum physically and mentally rapidly deteriorated Staff always had time to help her and meet all her needs. Demonstrated a lot of patience…"   Read all 68 reviews
  • from £1,590 / week
  • 52 Rooms
Location Type Care Home

With beautiful gardens and communal areas, spacious bedroom suites, a library and bistro café, Basingfield Court has some wonderful spaces to enjoy. But it’s the team which makes this home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greenslades Nursing Home
Willeys Avenue, Exeter EX2 8BE 
9.6 108 reviews
Greenslades Nursing Home, Exeter, Devon
"My wife was a resident for 2 years in dementia care. During her time she was always treated with kindness and respect. The staff were…"   Read all 108 reviews
  • from £1,471 / week
  • 67 Rooms
Location Type Care Home

The team at Greenslades are passionate about enriching the lives of their residents, each and every day, providing care with dignity and compassion. Providing nursing, dementia and palliative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Shaftesbury House Residential Care Home
5 Cowper Street, Ipswich IP4 5JD 
9.6 45 reviews
Shaftesbury House Residential Care Home, Ipswich, Suffolk
"I'm very happy with the care that my mum receives at Shaftesbury House Care Home. She is looked after very well. Mum has been at the care…"   Read all 45 reviews
  • from £1,250 / week
  • 27 Rooms
Location Type Care Home

Shortlisted as a finalist for the Caring UK Awards 2023, in the South Care Home of the Year category, Shaftesbury House is a very special home. Many of the team are long serving, the home manager ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Winsor Nursing Home
54 The Avenue, Minehead TA24 5AW 
9.6 69 reviews
The Winsor Nursing Home, Minehead, Somerset
"All the staff are lovely and very caring to the residents and visitors. The Windsor is very clean and excellently managed. So glad Mr…"   Read all 69 reviews
  • from £1,581 / week
  • 40 Rooms
Location Type Care Home

With just 38 bedrooms and a team of devoted staff, The Winsor has a warm, family feel the moment you walk through the door. The team follow Sanctuary Care’s Enriching Lives framework, based on ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Trevern Residential and Nursing Home
72 Melvill Road, Falmouth TR11 4DD 
9.6 32 reviews
Trevern Residential and Nursing Home, Falmouth, Cornwall
"My Mum was cared for at Trevern from June 2025 until January 2026, when she sadly passed away. Trevern staff have been amazing over these…"   Read all 32 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Located in Falmouth, next to the beautiful Fox Rosehill Gardens, Trevern is within walking distance of the harbour and town centre. Part of the home is an attractive manor house, which has a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Allanbank Care Home
Bankend Road, Dumfries DG1 4AN 
9.6 63 reviews
Allanbank Care Home, Dumfries, Dumfries & Galloway
"Allanbank staff provide a consistently high level of care which reassures me that my mother is not only comfortable and well nourished but…"   Read all 63 reviews
  • from £1,450 / week
  • 69 Rooms
Location Type Care Home

Winner of the Scotland Care Home of the Year Accolade in the Caring UK Awards 2023, the team at Allanbank create so many opportunities to enrich their residents’ lives at the home, which has stunning ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Brambles Residential Care Home
Birchfield Road, Headless Cross, Redditch B97 4LX 
9.5 97 reviews
Brambles Residential Care Home, Redditch, Worcestershire
"Brambles care home is a wonderful place for my wife. I never would have thought that she would settle like she has. The staff are amazing…"   Read all 97 reviews
  • from £1,396 / week
  • 64 Rooms
Location Type Care Home

The team at Brambles are devoted to supporting their residents to live life to the full. They follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to feel truly ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Breme Residential Care Home
46 Providence Road, Sidemoor, Bromsgrove B61 8EF 
9.5 96 reviews
Breme Residential Care Home, Bromsgrove, Worcestershire
"My mother has Alzheimer's and has been a resident here for just over a year. In that time her care has been exemplary. She is so content…"   Read all 96 reviews
  • from £1,397 / week
  • 60 Rooms
Location Type Care Home

Providing residential and dementia care, the home has launched its beautiful eight-bed Mulberry Suite offering respite care breaks, which can be pre-booked up to six months ahead. This unique service ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Sherwood Forest Residential and Nursing Home
29-31 Village Street, Old Normanton, Derby DE23 8TA 
9.5 74 reviews
Sherwood Forest Residential and Nursing Home, Derby, Derbyshire
"I was very happy with the care my Dad received here. It was always clean the meals always looked good they had a family coffee morning once…"   Read all 74 reviews
  • from £1,087 / week
  • 75 Rooms
Location Type Care Home

Sherwood Forest care home celebrates cultural diversity while providing residential, dementia, nursing and palliative care, along with respite breaks that can be booked in advance - ideal for family ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Rushyfields Residential and Nursing Home
Brandon Lane, Brandon, Durham DH7 8SH 
9.5 90 reviews
Rushyfields Residential and Nursing Home, Durham, Durham
"My mam has just recently moved into this care home. I was really apprehensive and worried as past experiences have not been great regarding…"   Read all 90 reviews
  • from £1,182 / week
  • 41 Rooms
Location Type Care Home

With staff who are passionate about enriching the lives of their residents, Rushfields has a warm, family feel. Some of the staff are extremely long-serving, having been with the home for over 10 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Caton House Residential and Nursing Home
37 Epsom Grove, Chepstow Drive, Bletchley, Milton Keynes MK3 5NR 
9.5 92 reviews
Caton House Residential and Nursing Home, Milton Keynes, Buckinghamshire
"My mother in law arrived over a year ago and was very weak and not really expected to last much longer. The care home have looked after her…"   Read all 92 reviews
  • from £1,581 / week
  • 62 Rooms
Location Type Care Home

At Caton House the team, many of whom have been with the home for over a decade, are passionate about enriching the lives of their residents. They provide an exceptionally high standard of care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Peel Gardens Residential and Nursing Home
Off Vivary Way, Colne BB8 9PR 
9.5 58 reviews
Peel Gardens Residential and Nursing Home, Colne, Lancashire
"After having seven weeks in hospital following a fall was transferred to Peel Gardens. He is now speaking again and seems more alert most…"   Read all 58 reviews
  • from £1,251 / week
  • 45 Rooms
Location Type Care Home

With a team devoted to enriching the lives of their residents, Peel Gardens is a thriving home. Several of the team have been there for over 10 years, giving it that warm, family feel. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Beeches Residential Care Home
Frankley Beeches Road, Northfield, Birmingham B31 5NJ 
9.5 154 reviews
The Beeches Residential Care Home, Birmingham, West Midlands
"I'd like to thank team Beeches for there continued love and support and care given to my mum. The team are fab and always go the extra…"   Read all 154 reviews
  • from £1,248 / week
  • 56 Rooms
Location Type Care Home

The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Pavillion Residential and Nursing Home
North View Terrace, Chilton Moor, Houghton le Spring DH4 5NW 
9.5 105 reviews
Pavillion Residential and Nursing Home, Houghton le Spring, Tyne & Wear
"From the very start all of the staff at the Sanctiary Pavillion were amazing. We had looked at this home when planning care & were…"   Read all 105 reviews
  • from £1,207 / week
  • 68 Rooms
Location Type Care Home

The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Dalby Court Residential Care Home
1 Dalby Court, Coulby Newham, Middlesbrough TS8 0XE 
9.5 115 reviews
Dalby Court Residential Care Home, Middlesbrough, Cleveland & Teesside
"Speaking for all my family I think the care and support that my brother-in-law David received during his stay and during his sad passing we…"   Read all 115 reviews
  • from £1,152 / week
  • 66 Rooms
Location Type Care Home

Dalby Court has a very warm, family feel the moment you walk through the door. The team, some of whom have been there for over 10 and even 15 years, provide residential, dementia and respite care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Cedar Grange Residential and Nursing Home
Cross Lane, Lanstephan, Launceston PL15 8FB 
9.5 72 reviews
Cedar Grange Residential and Nursing Home, Launceston, Cornwall
"I get on very well with all the staff so I know my husband is very well looked after. The activities for residents is excellent although my…"   Read all 72 reviews
  • from £1,739 / week
  • 60 Rooms
Location Type Care Home

With stunning views overlooking Launceston market town and the surrounding countryside, Cedar Grange is a beautiful care home in a picturesque location. As well as providing residential, nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cedar Court Residential & Nursing Home
Portland Avenue, Seaham SR7 8BT 
9.4 128 reviews
Cedar Court Residential & Nursing Home, Seaham, Durham
"My Mum is always clean, warm and well fed, her room is cosy and clean and the staff always make a fuss of her and make her feel safe! The…"   Read all 128 reviews
  • from £1,203 / week
  • 68 Rooms
Location Type Care Home

With a team who are passionate about enriching the lives of their residents, Cedar Court provides residential, dementia, nursing and palliative care. They also provide rehabilitation and pre-bookable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Guy's Court Residential Care Home
409 Poulton Road, Fleetwood FY7 7JY 
9.4 41 reviews
Guy's Court Residential Care Home, Fleetwood, Lancashire
"Mum has dementia and has been a resident at Guy's Court for over 18 months now. She has a nice room on the front with ensuite toilet. We…"   Read all 41 reviews
  • from £999 / week
  • 37 Rooms
Location Type Care Home

The team at Guy’s Court is passionate about enriching the lives of residents. Many of them have worked at the home for over 10 and even 15 years, giving it that warm, family feel. Providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Howard House Care Home
13 Howard Street, Kilmarnock KA1 2BP 
9.4 50 reviews
Howard House Care Home, Kilmarnock, Ayrshire
"Different care home suit the needs of different people but this one is fantastic for my dad . I have never known as clean a home & the…"   Read all 50 reviews
  • from £1,348 / week
  • 41 Rooms
Location Type Care Home

Howard House has a warm, family feel the moment you walk through the door. With many of the team having worked there for over 10 and even 15 years, the staff are dedicated to enriching the lives of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Furzehatt Residential and Nursing Home
59 Furzehatt Road, Plymstock, Plymouth PL9 8QX 
9.4 113 reviews
Furzehatt Residential and Nursing Home, Plymouth, Devon
"My mother in law entered the home in a confused and emotional state. She was treated with care and respect from the beginning. Eventually,…"   Read all 113 reviews
  • from £1,193 / week
  • 62 Rooms
Location Type Care Home

With an excellent reputation for the high standard of care, the long-serving team at Furzehatt are passionate about enriching the lives of their residents. Providing residential, dementia, nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Rowanweald Residential and Nursing Home
1 Weald Lane, Harrow HA3 5EG 
9.4 79 reviews
Rowanweald Residential and Nursing Home, Harrow, London
"We found Rowanweald to be a very nice care home. It was clean and bright. The food was good and the staff were all very kind to my…"   Read all 79 reviews
  • from £1,830 / week
  • 74 Rooms
Location Type Care Home

Having recently undergone an impressive £4 million refurbishment, Rowanweald looks as wonderful as it feels. But it’s the team, which includes highly skilled nurses, which make this home feel really ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
High Peak Residential & Nursing Home
Main Lane, Kenyon, Culcheth, Warrington WA3 4AZ 
9.4 44 reviews
High Peak Residential & Nursing Home, Warrington, Cheshire
"Val has settled into her new home nicely. At first she was upset and wanted to go back to her home but with the support of the staff she…"   Read all 44 reviews
  • from £1,356 / week
  • 33 Rooms
Location Type Care Home

Situated in a tranquil rural setting, High Peak has stunning period features and beautiful, large gardens overlooking the countryside. But it’s the dedication of the long-serving team that make it ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Yarnton Residential and Nursing Home
Rutten Lane, Yarnton, Kidlington OX5 1LW 
9.3 56 reviews
Yarnton Residential and Nursing Home, Kidlington, Oxfordshire
"My husband has been in Yarnton over 12 months. I went check the place out without an appointment, it was undergoing major refurbishments…"   Read all 56 reviews
  • from £1,512 / week
  • 60 Rooms
Location Type Care Home

Nestled in the countryside overlooking fields and woodland, Yarnton is a beautiful care home with stunning gardens. But it’s the team, who provide residential, dementia, nursing, palliative and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Riverlee Residential and Nursing Home
Franklin Place, Off John Penn Street, Greenwich, London SE13 7QT 
9.3 60 reviews
Riverlee Residential and Nursing Home, London, London
"My wife was a resident at Riverlee for just over 2 years. She died there on 23rd March 2026. As a daily visitor to her at the home I got to…"   Read all 60 reviews
  • from £1,457 / week
  • 75 Rooms
Location Type Care Home

The team at Riverlee provide residential, dementia, nursing and palliative care. They also offer respite care breaks, which can be booked in advance. These are ideal for family carers looking after ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
East Park Court Residential Care Home
29 Holloway Street, Bilston, Wolverhampton WV1 2SY 
9.3 71 reviews
East Park Court Residential Care Home, Wolverhampton, West Midlands
"Mom has been a resident since October 31 . She is so much better since she came here . We are happy with the care receives. Management and…"   Read all 71 reviews
  • from £1,183 / week
  • 44 Rooms
Location Type Care Home

The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Glenfairn House Care Home
28 Racecourse Road, Ayr KA7 2UX 
9.1 38 reviews
Glenfairn House Care Home, Ayr, Ayrshire
"My cousin has only recently moved into the Glenfairn after 16 weeks in hospital. Although the transition has not been easy for her or us,…"   Read all 38 reviews
  • from £1,518 / week
  • 65 Rooms
Location Type Care Home

At Glenfairn House residents not only live in beautiful surroundings, they enjoy the care of a truly dedicated team, who provide residential, dementia, nursing, palliative, mental health care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Sanctuary Care Ltd Reviews (7436)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.623) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

The Laurels Residential and Nursing Home

from C Y (Husband of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely wife and soul mate was admitted to the Laurels nursing home when the council decided to close down several homes in their possession, so my wife was transferred to the Laurels, she had later stages of dementia, and was treated like part of the family there, all of the staff were absolutely
brilliant in the understanding of this horrible disease and I thank them all from the bottom of my heart for all of their kindness and dedication to their jobs, they looked after all of my family when we were visiting, I would thoroughly recommend this home
Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing HomeThank you for sharing such moving feedback. We're honoured to hear your wife was cared for with warmth, dignity and understanding, and that your family felt supported during visits. Your kind words about our team mean a great deal, and your recommendation is truly appreciated.
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Review of

The Laurels Residential and Nursing Home

from Leanne R (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful mum has been at the laurels for a short period of 5 months. Whilst mum was there she suffered terribly with dementia.
My mum was always treated with the upmost respect and dignity that she deserved.
Without the staff here my mums last few weeks would not have been the same.
From our
family, we would like to share our deepest thanks from the bottom of our hearts.
This home definitely deserves 10/10.
Well done staff at this wonderful home and thank you xxxxx
Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing HomeThank you for sharing such touching feedback. It was a privilege to care for your mum, and we're so glad she was treated with the dignity, respect and kindness she deserved during a very difficult time. Your heartfelt words mean a great deal to our team.
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Review of

Upton Dene Residential and Nursing Home

from S C (Friend of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My neighbour Derek and his wife Muriel moved into Upton Dene in March 2023 as they were too old to care for themselves. They were happy there and found the lounges and decor was like a hotel, with plenty of staff to care for them. They joined in with activities, Muriel played bingo and Derek liked the
singing and the visits from the Veterans association. They enjoyed the food as it was tasty and nicely presented with flowers on the table. Muriel passed away in September 2024 and Derek on 11th January 2026. I had chosen the home for them when Derek came out of hospital. They had to be house on separate floors as Muriel needed extra care but they met regularly. Sadly I have had dealings with three other care homes and this one was far the best. The staff made me welcome when I visited and worked hard. It is not an easy job
Reply from Jacob Hardie, Design and Marketing Assistant at Upton Dene Residential and Nursing HomeThank you for sharing such heartfelt feedback. It means a great deal to hear that your loved ones felt happy, supported and able to enjoy the welcoming surroundings, activities and mealtimes. We're also grateful to know you felt welcomed and that the team's dedication made a positive difference during a challenging time.
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  • Treated with Dignity
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Review of

Birchwood Court Residential Care Home

from J M (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Birchwood Court have been highly professional and supportive when we made the difficult decision to place mum into their care. The whole process was seamless. Mum is settled and happy. The staff are extremely pleasant and always go out of their way to help all residents.
Reply from Jacob Hardie, Design and Marketing Assistant at Birchwood Court Residential Care HomeThank you for your kind feedback. We're so pleased to hear your mum is settled and happy, and that our team made the transition feel smooth and supportive. It means a great deal to know our care and kindness have made a positive difference.
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Review of

Lake View Residential Care Home

from M C (Son of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been looked after very well over the last 12months. Nothing is to much trouble for the staff. .The staff go over and above there duty.
Mom is very happy with the bingo and knit and natter.
Keep up the good work.
Reply from Jacob Hardie, Design and Marketing Assistant at Lake View Residential Care HomeThank you for your kind feedback. We're delighted to hear your mom has been so well cared for and is enjoying activities like bingo and knit and natter. It's lovely to know our team's support has made such a positive difference.
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Review of

Lime Tree Court Residential Care Home

from Deborah B (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad sadly passed away at the beginning of April after a brief hospital stay, but his time at Lime Tree has been so very precious. He was loved and cared for right to the end, with his favourite staff coming to support him and myself in his final hours at the hospital. During the 18 months dad was a
resident, the staff and management worked some magic, adapting their approaches when needed to better meet his complex needs. He was a unique character and we were lucky to have such a wonderful group of people to carry us and give us hope during some challenging times. Lime Tree is a place of warmth and has a family atmosphere. The staff brought the sunshine to my dad and greatly improved his mental health. We have been so lucky to be part of the Lime Tree community and feel that we found the very best care home in the area. My dad deserved the best and we cannot fault any aspect of the care that he was given.
Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care HomeThank you for sharing such a heartfelt tribute. It was a real privilege to support your dad and be part of your family's journey. We're so pleased Lime Tree Court felt like a welcoming, family place and that the care and kindness shown made such a positive difference.
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Review of

The Laurels Residential and Nursing Home

from Bernie G (Son of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited this care home on numerous occassions, I have found the staff to be very helpful, friendly and courteous. If I have had any concerns about my father they have been resolved in a very efficient manner.
Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing HomeThank you for taking the time to share your experience. We're delighted to hear that our team have been helpful, friendly and courteous, and that any concerns were addressed efficiently. Knowing families feel listened to and supported means a great deal to us.
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Review of

Dalby Court Residential Care Home

from Kenneth H (Brother-in-law of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Speaking for all my family I think the care and support that my brother-in-law David received during his stay and during his sad passing we would like to say a big thank you to all the management and staff. We couldn't have received any better care and love anywhere.
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for sharing such touching feedback. We're honoured to have supported your family during such a difficult time, and it means a great deal to know the care, kindness and compassion shown brought comfort. Your words will be shared with the whole team.
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Review of

Dalby Court Residential Care Home

from K H (Nephew of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was discharged from hospital to Dalby Court 3 years ago quite poorly but with the support and encouragement of the staff he quickly settled spent over 3 happy years at Dalby Court. Myself and my family have always been welcomed warmly by the staff at the home and felt part of the family. I
have nothing but praise and admiration for the work that is done at Dalby Court and on behalf of my family, thank you .
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for sharing such lovely feedback. It means a great deal to hear how your uncle settled so well and enjoyed three happy years with us. Knowing your family always felt welcomed and part of our community truly reflects the warmth and dedication of our team.
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Review of

Peel Gardens Residential and Nursing Home

from C D (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall I am happy with the care my mother receives from Peel Gardens. She has been in the home for nearly 6 years. Staff are always helpful, caring and informative. They treat my mother with the dignity she deserves. Although I have nothing to compare this home with because she was admitted during
covid. I can only go off how my mother appears. She was in a poor state physically and mentally upon arrival. She now appears content and generally looks well cared for. If I have any issues they are dealt with appropriately.
Reply from Jacob Hardie, Design and Marketing Assistant at Peel Gardens Residential and Nursing HomeThank you for sharing such thoughtful feedback. We're pleased to hear your mother feels content and well cared for, and that our team continue to treat her with the dignity she deserves. It's encouraging to know the progress she has made over the years and that any concerns are addressed appropriately.
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Review of

Lammas House Residential Care Home

from Jean P (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has had a 3 month respite stay whilst we have been carrying out extensive work on her house to adapt it to her future needs.
Whilst she was a little nervous before going to stay I have to say I am very pleased about how much she had enjoyed her time there. She has made friends with both staff and
residents and has enjoyed exceptional care.
The staff are kind and sussed out her needs very quickly. They helped her socialise and have ensured she enjoys activities. She has enjoyed the food and I am sure will visit the friends she has made when she leaves.
Reply from Jacob Hardie, Design and Marketing Assistant at Lammas House Residential Care HomeThank you for sharing such thoughtful feedback. We are delighted to hear how comfortable your mum felt during her respite stay and how quickly she settled in. It is wonderful to know she built friendships, enjoyed activities and meals, and felt so well supported by our caring team.
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Review of

Upton Dene Residential and Nursing Home

from Jane S (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was taken seriously ill in April and was rushed to hospital. The staff at Upton Dene supported us throughout, helped liaise with hospital staff to make sure mums needs were addressed and in place on her return and mum was genuinely welcomed back with huge smiles and relief. The care given to
us as a family and my mum in particular was superb, as always.
Reply from Jacob Hardie, Design and Marketing Assistant at Upton Dene Residential and Nursing HomeThank you for sharing such heartfelt feedback. We're so pleased to hear how our team supported your mum and your family during a very worrying time, liaising closely with the hospital and ensuring everything was ready for her return. Knowing she felt genuinely welcomed back means a great deal.
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Review of

Dalby Court Residential Care Home

from Paul W (Relative of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We did a lot of research choosing the right care home for a family member. Dalby Court was the chosen one and we hoped that a room would be available. The first time we left him there he looked a little bit confused. The next morning we went to visit him and we felt that this is his home. Within a few
weeks his health and well-being have improved, he is happy and content. You are always welcomed cheerfully and politely. The staff and management are caring and very friendly. The building and grounds are kept up to a high standard and there is a daily programme of activities. The food and menus are excellent.
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for sharing such thoughtful feedback. We're so pleased to hear your loved one has settled so well and now feels truly at home. Knowing his wellbeing has improved and that you value the warm welcome, caring team, activities and excellent food means a great deal to us.
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Review of

Dalby Court Residential Care Home

from Angela D (Relative of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first contact with Dalby Court was on the phone and it was so friendly, professional and informative. That phone contact assured me that it was a caring care home and encouraged the initial visit. From the moment we walked through the door and were greeted, we got the feeling of warmth. Each staff
member showed kindness, smiles, compassion and genuine interest. We were shown around the full home, absolutely everything felt good. The home was clean, the residents looked happy and looked after, TVs were on, music, it was very homely, hence we chose Dalby Court. Our family member settled in straightaway and that became his safe, happy home.
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for taking the time to share such thoughtful feedback. We're delighted to hear how welcomed and reassured you felt from your very first contact, and that the warm, homely atmosphere helped your family member feel safe and happy. It means a great deal to know our care made such a positive difference.
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Review of

St Martin's Residential and Nursing Home

from Sally T (Relative of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All nurses ,carers and other staff have been very friendly, professional, caring and compassionate to my relative and to myself as a visitor.
Nothing is too much trouble for them. My relative is well looked after and comfortable. The food is very good and the home is very clean.
Thank you for your
excellent care.
Reply from Jacob Hardie, Design and Marketing Assistant at St Martin's Residential and Nursing HomeThank you for taking the time to share such kind feedback. We're delighted to hear that your relative feels comfortable and well cared for, and that the compassion of our team, the quality of the food and the clean, welcoming environment have made a positive difference for you both.
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Review of

Haven Residential Care Home

from Richard W (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic support when moving Jill in which was a difficult time as Jill has dementia. The staff were wonderful, Reena, Anna and the team have made Jill feel welcome and she is very happy here. We have had great support when difficulties arose, not sleeping in bed, pressures sores, water retention have
all been addressed and resolved. Even welcome visits from our Cockerpoos (Harvey).


Thank you

Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care HomeThank you for sharing such kind feedback. We're delighted to hear your loved one feels happy and supported, and that our team were able to provide reassurance, comfort and a warm welcome during a difficult transition.
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Review of

St Martin's Residential and Nursing Home

from Kensa T (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the wonderful care and nursing staff at St Martin's enough. The attention, care and compassion all the staff give to my Dad everyday is simply outstanding. Nothing is too much trouble for them and they genuinely care that my Dad is comfortable and happy. They even go above and beyond
to make sure myself and my family when visiting are okay, so that we can spend quality time with Dad now that he is under palliative care. I will forever be thankful to all the staff here for all they have done for my Dad and my family.
Reply from Jacob Hardie, Design and Marketing Assistant at St Martin's Residential and Nursing HomeThank you for sharing such moving feedback. We're truly heartened to hear how supported your Dad and your family feel, and that the care, compassion and dedication of the team are making this time as comfortable and meaningful as possible.
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Review of

Lammas House Residential Care Home

from Dave B (Nephew of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved into Lammas House in February 2020 immediately prior to the Covid 19 restrictions coming into place. We do not live locally and our aunt has no other relatives to care for her so it was literally a lifesaver for her.
She has lived there since very contentedly and the care she has received
has been first class. The staff are wonderful and contact us immediately if there is any need to do so which gives us great peace of mind.
The home itself is maintained impeccably and the thought that goes into the activities for the residents is fantastic.
Our heartfelt thanks go out to all of the wonderful staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Lammas House Residential Care HomeThank you for sharing such thoughtful feedback. We are so pleased to hear your aunt has felt safe, supported and content, especially during such a challenging time. Knowing our team's communication, high standards and engaging activities have given you peace of mind means a great deal to us.
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Review of

Shaftesbury House Residential Care Home

from Ify V (Wife of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My care home experience was positive with supportive staff and a steady routine and a friendly environment that helped me feel comfortable and settled over time . The staff was were kind and hardworking although they often seemed busy ,which sometimes limited the time they could spend with each resident
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury House Residential Care HomeThank you for sharing your experience. We're delighted to hear that you felt comfortable and settled, and that the supportive team, steady routine and friendly atmosphere helped make your time with us a positive one. It's encouraging to know our care and environment made a real difference.
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Review of

Lammas House Residential Care Home

from Fiona J (Daughter-in-law of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From Initial enquiry at company main number to Lammas house management we have had a great 1st impression. We had very speedy arrangement to look around and answer all our questions. After home assessment we were offered a place for my mother in law . The staff in home are all very welcoming and her
Key worker is lovely. The range of activities is varied and quite inclusive. The Handyman Shane was amazing and on hand instantly as we got room ready for my Mother on law and hung all her pictures. By the the time ( 2hrs ) we bought my MIL to her room it looked very homely . She is a very independent lady and at 93 still likes to keep some level of independence but staff on hand to offer assistance which she really does require now . Food is excellent from what ive seen and chef communicates with residents and I hear him telling them what he cooked for them
There is regular Tea and cake rounds and always offer a cuppa to visitors too. Ran out of words! Only downside is not a good bed
Reply from Jacob Hardie, Design and Marketing Assistant at Lammas House Residential Care HomeThank you for sharing such lovely feedback. We're delighted to hear your mother in law has felt so welcome and supported, with her independence respected and a warm, homely environment from day one. It's wonderful to know the activities, food and overall care have made such a positive impression.
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Awards / Recognitions (12)

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