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Care Homes Owned by Sanctuary Care Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd
Sanctuary Care was first established in 1995 to provide older people with a range of high-quality care services, including residential, dementia and nursing care.

Part of Sanctuary Group, which is an exempt charity, Sanctuary Care has over 110 homes across England and Scotland. They are proud to be a not-for-profit organisation meaning the surplus made by Sanctuary Care is reinvested into the business which allows them to provide residents with excellent standards of care from well managed and well-maintained homes.

They believe in going above and beyond to enrich people's lives - whether that's residents, their loved ones or staff.

For residents, Sanctuary Care looks at what makes every person unique, the people close to their hearts, their passions and dreams yet to be fulfilled, and the continuity of living they need to feel content, happy and fulfilled. Knowing all of this enables the teams to deliver truly person-centred care to each and every individual who lives in the homes.

Sanctuary Care Ltd Locations (95)

 - Browse 95 Care Homes owned by Sanctuary Care Ltd
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Ridgewood Court Residential Care Home
Ridgewood Drive, Pensby, Wirral CH61 8RA 
9.8 74 reviews
Ridgewood Court Residential Care Home, Wirral, Merseyside
"Every member of staff was very good and couldn't do enough for me. Was on respite care but would return without hesitation.…"   Read all 74 reviews
  • from £1,548 / week
  • 60 Rooms
Location Type Care Home

Ridgewood Court is a modern care home offering residential, dementia and respite care. Bedrooms are spacious and beautifully decorated with walk-in wet rooms, and the home features stunning communal ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashley House Residential Care Home
56 Forest Road, Bordon GU35 0XT 
9.8 65 reviews
Ashley House Residential Care Home, Bordon, Hampshire
"The staff at Ashley House are fantastic with any concerns we have relating to our grandmother who has been a resident since April 2025.…"   Read all 65 reviews
  • from £1,724 / week
  • 38 Rooms
Location Type Care Home

With just 38 bedrooms and homely surroundings, Ashley House has a warm, family feel. The team, many of whom have been with the home for over 10 years, provides residential and respite care, which can ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Mental Health Care
Forefaulds Care Home
33-39 Blackbraes Road, East Kilbride, Glasgow G74 3JY 
9.8 70 reviews
Forefaulds Care Home, Glasgow, Lanarkshire
"I recently arranged a respite stay for my husband Christopher, back in February and for a week beginning of April, making the decision to…"   Read all 70 reviews
  • from £1,350 / week
  • 51 Rooms
Location Type Care Home

With a team devoted to enriching the lives of their residents, Forefaulds, which is rated Good by the Care Inspectorate (October 2024), is a home with a warm, family feel. One of Forefauld's two ... Read more

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Camilla House Care Home
19 Grange Terrace, Edinburgh EH9 2LF 
9.8 42 reviews
Camilla House Care Home, Edinburgh, City of Edinburgh
"I love that my sister is home for her. She very very happy, her room is lovely all the staff are excellent nothing to have manners for…"   Read all 42 reviews
  • from £1,723 / week
  • 38 Rooms
Location Type Care Home

A stunning listed building with period features, Camilla House is a beautiful home. But it’s the team, several of whom have been with the home for over 10 years, which make it really special. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Heathlands Residential Care Home
Station Road, Pershore WR10 1NG 
9.8 77 reviews
Heathlands Residential Care Home, Pershore, Worcestershire
"My husband, after a 3yr stay at Heathlands, passed away on the morning of 26/2/26. He was treated with dignity and respect throughout. His…"   Read all 77 reviews
  • from £1,424 / week
  • 63 Rooms
Location Type Care Home

There is always something going on at Heathlands Residential Care Home, from animal therapy, visits by local nursery and school children, art and crafts, live music, to trips out into the community. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Abercorn House Care Home
184/192 Low Waters Road, Hamilton ML3 7QH 
9.8 58 reviews
Abercorn House Care Home, Hamilton, Lanarkshire
"My sister went into Abercorn House in January 2026 after being in hospital for 9 weeks, as a family we were all worried about how she would…"   Read all 58 reviews
  • from £1,310 / week
  • 57 Rooms
Location Type Care Home

With a team who are passionate about enriching the lives of their residents, Abercorn House is a thriving care home with a warm, family feel. In 2024 the home was runner-up in the Caring UK Awards, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Park View Residential Care Home
416 Sicey Avenue, Sheffield S5 0EN 
9.7 124 reviews
Park View Residential Care Home, Sheffield, South Yorkshire
"The transition from family home to care home is not an easy one for some people, but the team at Park View have lightened that load for all…"   Read all 124 reviews
  • from £1,215 / week
  • 60 Rooms
Location Type Care Home

Park View care home offers beautiful spaces for residents, including a light-filled atrium, a café and spacious bedrooms with ensuite wet rooms. The home was shortlisted as a finalist in the Caring ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Pitcairn Lodge Nursing Home
Kirkton of Skene, Westhill AB32 6XT 
9.7 76 reviews
Pitcairn Lodge Nursing Home, Westhill, Aberdeenshire
"From the moment I met the Care Home Manager and Assistant Manager I was impressed with their level of knowledge and professionalism. The…"   Read all 76 reviews
  • from £1,991 / week
  • 55 Rooms
Location Type Care Home

Located in a beautiful rural setting, with views over Westhill, Pitcairn Lodge is a home which is truly part of the local community. The team, many of whom have been with the home for over 10 years, ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Trewartha Residential and Nursing Home
Carbis Bay, St Ives TR26 2TQ 
9.7 75 reviews
Trewartha Residential and Nursing Home, St Ives, Cornwall
"I have nothing but praise for the way the carers and staff looked after my husband during his 16 months time at Trewartha. He was always…"   Read all 75 reviews
  • from £1,594 / week
  • 37 Rooms
Location Type Care Home

It’s the team at Trewartha, who are devoted to enriching the lives of their residents, that make this home really stand out and give it a warm, family feel. The variety of activities and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Meadows Nursing Home
The Meadows, Dornoch IV25 3SF 
9.7 31 reviews
The Meadows Nursing Home, Dornoch, Highland
"The manager and all staff have been very friendly, helpful, caring and understanding towards my mother and myself. My mother has settled…"   Read all 31 reviews
  • from £1,914 / week
  • 40 Rooms
Location Type Care Home

With beautiful sea views over Dornoch Firth and the cathedral, The Meadows is in a stunning location. But it’s the team, who treat their residents like family, which make this home really special. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Westwood House Care Home
1 East Milton Grove, East Kilbride, Glasgow G75 8SN 
9.7 67 reviews
Westwood House Care Home, Glasgow, Lanarkshire
"My mum's care and loving support from all staff and management is second to none. In every aspect, a kinder, caring care home you could not…"   Read all 67 reviews
  • from £1,416 / week
  • 42 Rooms
Location Type Care Home

Tucked away in a peaceful spot of East Kilbride, Westwood House has a warm, family feel. The team provide nursing, dementia, palliative and respite care and are devoted to enriching the lives of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Birchwood Court Residential Care Home
Seaside Lane, Easington Colliery, Peterlee SR8 3XZ 
9.7 70 reviews
Birchwood Court Residential Care Home, Peterlee, Durham
"Staff at Birchwood Court have been highly professional and supportive when we made the difficult decision to place mum into their care. The…"   Read all 70 reviews
  • from £1,231 / week
  • 43 Rooms
Location Type Care Home

A beautiful home in the heart of Easington Colliery, it’s the team which makes Birchwood Court special. The home has a warm family feel, with many of the staff having been there for over 10 years. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Green Residential Care Home
Drump Road, Redruth TR15 1LU 
9.7 61 reviews
The Green Residential Care Home, Redruth, Cornwall
"From the moment I walk into the reception at The Green, I feel welcome. All the staff are friendly, helpful and supportive. They treat my…"   Read all 61 reviews
  • from £1,726 / week
  • 43 Rooms
Location Type Care Home

The Green is an attractive home which has had an extensive internal refurbishment, with lots of wonderful spaces for the residents to relax with their loved ones, who are welcome at any time. At ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Bridge View House Care Home
55 Magdalen Yard Road, Dundee DD1 4LQ 
9.7 46 reviews
Bridge View House Care Home, Dundee, Angus
"Mum has lived at Bridgeview for just over a year now and from then we have all been treated with the utmost care and compassion. The…"   Read all 46 reviews
  • from £1,633 / week
  • 43 Rooms
Location Type Care Home

With stunning views over Magdalen Green and the iconic Tay Railway Bridge over the River Tay, Bridge View House is in a beautiful location. Providing residential, nursing, dementia and palliative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Willow Gardens Residential and Nursing Home
St Edmonds Road, Bootle L20 7HF 
9.7 66 reviews
Willow Gardens Residential and Nursing Home, Bootle, Merseyside
"My cousin moved into Willow Gardens 5 months ago. He was very unsettled to begin with which is understandable but soon adapted to new…"   Read all 66 reviews
  • from £947 / week
  • 46 Rooms
Location Type Care Home

Willow Gardens care home is known for its person-centred care and warm, family feel, with some team members having over 10 years’ experience. The home offers residential, dementia and respite care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lyons Court Residential Care Home
Canvey Walk, North Springfield, Chelmsford CM1 6LB 
9.7 59 reviews
Lyons Court Residential Care Home, Chelmsford, Essex
"My 90 year old friend and neighbour became a resident at Lyons Court, Chelmsford at the end of Dec 2025. As a result of the outstanding…"   Read all 59 reviews
  • from £1,504 / week
  • 26 Rooms
Location Type Care Home

Lyons Court is a beautiful home, with the main lounge area set in a converted timbered barn, with floor to ceiling windows overlooking the stunning gardens. With just 26 bedrooms and a team of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Beechwood Residential Care Home
Holly Green, Upton upon Severn, Worcester WR8 0RR 
9.7 87 reviews
Beechwood Residential Care Home, Worcester, Worcestershire
"Both my mother and father lived at Beechwood at separate times, mum was there for 7 years and dad for 5 years. We, as a family, cannot…"   Read all 87 reviews
  • from £1,109 / week
  • 38 Rooms
Location Type Care Home

Beechwood is a thriving care home full of activity, which has a warm, family feel the moment you walk through the door. Not only do the team provide residential and dementia care, they also ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Rosary Nursing Home
Mayfield Drive, Durleigh, Bridgwater TA6 7JQ 
9.7 94 reviews
The Rosary Nursing Home, Bridgwater, Somerset
"Regarding an opticians visit - Everyone is really helpful as always. As we can't get mum to the shop, we appreciate them coming to The…"   Read all 94 reviews
  • from £1,544 / week
  • 102 Rooms
Location Type Care Home

With a devoted and long-serving team, many of whom have worked there for over 15 and even 20 years, The Rosary has a special, family feel. And while the building and the gardens are stunning, it’s ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Wantage Residential and Nursing Home
Garston Lane, Wantage OX12 7AR 
9.7 76 reviews
Wantage Residential and Nursing Home, Wantage, Oxfordshire
"I have a great deal of respect and gratitude to all the staff for the excellent care given to my husband, who has Alzheimer's. The issues…"   Read all 76 reviews
  • from £1,474 / week
  • 50 Rooms
Location Type Care Home

The dedicated team at Wantage provide residential, nursing, dementia, palliative and respite care, which can be booked in advance. Staff share Sanctuary Care’s vision of Enriching Lives, based on ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Briggs Lodge Residential and Nursing Home
London Road, Devizes SN10 2DY 
9.7 50 reviews
Briggs Lodge Residential and Nursing Home, Devizes, Wiltshire
"Lovely friendly professional staff. Would always recommend. I have always been impressed with them since mum came to Briggs but last night…"   Read all 50 reviews
  • from £1,359 / week
  • 66 Rooms
Location Type Care Home

The team at Briggs Lodge are proud of the home’s Good CQC rating (April 2023). This is testament to the dedication of the team, who provide residential, dementia, nursing, palliative and respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Penberthy Residential Care Home
111 Mount Wise, Newquay TR7 2BT 
9.7 36 reviews
Penberthy Residential Care Home, Newquay, Cornwall
"Lovely and clean, warm, friendly. Very helpful staff, unpacked and name-marked all her clothes. Room is tidy, clean, nice garden view. Food…"   Read all 36 reviews
  • from £1,708 / week
  • 35 Rooms
Location Type Care Home

Set back from the beach, a short distance from the town centre in a quiet residential area of Newquay, Penberthy is a small home with a very warm, family feel. There is a beautiful, enclosed ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Trevarna Residential and Nursing Home
4 Carlyon Road, St Austell PL25 4LD 
9.7 56 reviews
Trevarna Residential and Nursing Home, St Austell, Cornwall
"My sister has recently moved to Trevarna and I am so pleased that we have found such a lovely place for her. The staff are so caring and…"   Read all 56 reviews
  • from £1,604 / week
  • 53 Rooms
Location Type Care Home

It’s the team at Trevarna, who are dedicated to enriching the lives of their residents, which make it feel like a home from home. With dedicated highly trained nurses, they provide residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Park Residential and Nursing Home
40 St Marks Road, Derby DE21 6AH 
9.7 98 reviews
The Park Residential and Nursing Home, Derby, Derbyshire
"Our friend was only at The Park home for 5 weeks. We found that he was well looked after. As you see the below we found it excellent. No…"   Read all 98 reviews
  • from £1,213 / week
  • 42 Rooms
Location Type Care Home

The Park care home stands out for its dedicated team, providing residential, nursing, dementia, palliative and respite care, which can be pre-booked. The team enriches residents’ lives daily and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broadmeadow Court Residential Care Home
London Road, Stoke-on-Trent, Newcastle-under-Lyme ST5 7JG 
9.7 64 reviews
Broadmeadow Court Residential Care Home, Newcastle-under-Lyme, Staffordshire
"My nan has enjoyed her time at Broadmeadow The staff are brilliant and deliver outstanding care not only to my nan but all of the…"   Read all 64 reviews
  • from £1,087 / week
  • 36 Rooms
Location Type Care Home

Broadmeadow care home has a warm, family feel, created by a dedicated team, many with over 15 years’ experience. Staff focus on enriching residents’ lives by tailoring activities and experiences to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Redannick Residential and Nursing Home
Redannick Lane, Truro TR1 2JP 
9.6 52 reviews
Redannick Residential and Nursing Home, Truro, Cornwall
"The Redannick team did a wonderful job looking after my mum in her final weeks. A good, safe and comfortable environment, with good quality…"   Read all 52 reviews
  • from £1,491 / week
  • 41 Rooms
Location Type Care Home

Located near the centre of Truro, with beautiful views over the city, Redannick has an excellent reputation in the local community, providing residential, nursing, dementia and palliative care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Haven Residential Care Home
36-38 Wellington Road, Hatch End, Pinner HA5 4NL 
9.6 79 reviews
Haven Residential Care Home, Pinner, London
"Fantastic support when moving Jill in which was a difficult time as Jill has dementia. The staff were wonderful, Reena, Anna and the team…"   Read all 79 reviews
  • from £1,836 / week
  • 30 Rooms
Location Type Care Home

Haven is a stunning home with fabulous spaces to enjoy, from beautiful gardens and ensuite bedrooms, to a hair salon, welcoming lounges and a library. But it’s the team, who are devoted to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Martin's Residential and Nursing Home
St Martin's Crescent, Camborne TR14 7HJ 
9.6 34 reviews
St Martin's Residential and Nursing Home, Camborne, Cornwall
"All nurses ,carers and other staff have been very friendly, professional, caring and compassionate to my relative and to myself as a…"   Read all 34 reviews
  • from £1,639 / week
  • 40 Rooms
Location Type Care Home

With a team who are passionate about enriching the lives of their residents with fantastic care and meaningful activities and experiences, St Martin’s is a vibrant and thriving home with a wonderful ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Queens Care Home
34 Ardayre Road, Prestwick KA9 1QL 
9.6 53 reviews
Queens Care Home, Prestwick, Ayrshire
"My mum completed 1 year residency in January and the change in her is nothing short of amazing, given her diagnosis prior to admission with…"   Read all 53 reviews
  • from £1,580 / week
  • 43 Rooms
Location Type Care Home

Sitting on the Prestwick Promenade, overlooking the beach, Queens is in a stunning location. The team provide residential, nursing, dementia and palliative care, as well as respite care breaks, which ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Don Thomson House Residential Care Home
Low Road, Dovercourt, Harwich CO12 3TS 
9.6 44 reviews
Don Thomson House Residential Care Home, Harwich, Essex
"My mum, has been in DT now for the last 9 years, I cannot praise what a wonderful job that all the staff do in caring for my mum enough.…"   Read all 44 reviews
  • from £1,424 / week
  • 28 Rooms
Location Type Care Home

At Don Thomson House, so many of the dedicated team have been with the home for many years, providing that wonderful continuity of care. And with just 28 bedrooms, the home has such a warm, family ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Pengover Residential and Nursing Home
Pengover Road, Liskeard PL14 3EN 
9.6 66 reviews
Pengover Residential and Nursing Home, Liskeard, Cornwall
"Visiting a friend. I could not fault Pengover and the best care facility I have ever visited. Well done. Staff were superb.…"   Read all 66 reviews
  • from £1,651 / week
  • 40 Rooms
Location Type Care Home

With a devoted manager who has been with the home for over 20 years, and a deputy manager of over 15 years, Pengover is highly respected in the local community. With just 36 bedrooms, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Sanctuary Care Ltd Reviews (7436)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.623) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

The Laurels Residential and Nursing Home

from C Y (Husband of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely wife and soul mate was admitted to the Laurels nursing home when the council decided to close down several homes in their possession, so my wife was transferred to the Laurels, she had later stages of dementia, and was treated like part of the family there, all of the staff were absolutely
brilliant in the understanding of this horrible disease and I thank them all from the bottom of my heart for all of their kindness and dedication to their jobs, they looked after all of my family when we were visiting, I would thoroughly recommend this home
Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing HomeThank you for sharing such moving feedback. We're honoured to hear your wife was cared for with warmth, dignity and understanding, and that your family felt supported during visits. Your kind words about our team mean a great deal, and your recommendation is truly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

The Laurels Residential and Nursing Home

from Leanne R (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful mum has been at the laurels for a short period of 5 months. Whilst mum was there she suffered terribly with dementia.
My mum was always treated with the upmost respect and dignity that she deserved.
Without the staff here my mums last few weeks would not have been the same.
From our
family, we would like to share our deepest thanks from the bottom of our hearts.
This home definitely deserves 10/10.
Well done staff at this wonderful home and thank you xxxxx
Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing HomeThank you for sharing such touching feedback. It was a privilege to care for your mum, and we're so glad she was treated with the dignity, respect and kindness she deserved during a very difficult time. Your heartfelt words mean a great deal to our team.
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  • Value for Money
Review of

Upton Dene Residential and Nursing Home

from S C (Friend of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My neighbour Derek and his wife Muriel moved into Upton Dene in March 2023 as they were too old to care for themselves. They were happy there and found the lounges and decor was like a hotel, with plenty of staff to care for them. They joined in with activities, Muriel played bingo and Derek liked the
singing and the visits from the Veterans association. They enjoyed the food as it was tasty and nicely presented with flowers on the table. Muriel passed away in September 2024 and Derek on 11th January 2026. I had chosen the home for them when Derek came out of hospital. They had to be house on separate floors as Muriel needed extra care but they met regularly. Sadly I have had dealings with three other care homes and this one was far the best. The staff made me welcome when I visited and worked hard. It is not an easy job
Reply from Jacob Hardie, Design and Marketing Assistant at Upton Dene Residential and Nursing HomeThank you for sharing such heartfelt feedback. It means a great deal to hear that your loved ones felt happy, supported and able to enjoy the welcoming surroundings, activities and mealtimes. We're also grateful to know you felt welcomed and that the team's dedication made a positive difference during a challenging time.
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  • Treated with Dignity
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Review of

Birchwood Court Residential Care Home

from J M (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Birchwood Court have been highly professional and supportive when we made the difficult decision to place mum into their care. The whole process was seamless. Mum is settled and happy. The staff are extremely pleasant and always go out of their way to help all residents.
Reply from Jacob Hardie, Design and Marketing Assistant at Birchwood Court Residential Care HomeThank you for your kind feedback. We're so pleased to hear your mum is settled and happy, and that our team made the transition feel smooth and supportive. It means a great deal to know our care and kindness have made a positive difference.
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Review of

Lake View Residential Care Home

from M C (Son of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been looked after very well over the last 12months. Nothing is to much trouble for the staff. .The staff go over and above there duty.
Mom is very happy with the bingo and knit and natter.
Keep up the good work.
Reply from Jacob Hardie, Design and Marketing Assistant at Lake View Residential Care HomeThank you for your kind feedback. We're delighted to hear your mom has been so well cared for and is enjoying activities like bingo and knit and natter. It's lovely to know our team's support has made such a positive difference.
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  • Treated with Dignity
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Review of

Lime Tree Court Residential Care Home

from Deborah B (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad sadly passed away at the beginning of April after a brief hospital stay, but his time at Lime Tree has been so very precious. He was loved and cared for right to the end, with his favourite staff coming to support him and myself in his final hours at the hospital. During the 18 months dad was a
resident, the staff and management worked some magic, adapting their approaches when needed to better meet his complex needs. He was a unique character and we were lucky to have such a wonderful group of people to carry us and give us hope during some challenging times. Lime Tree is a place of warmth and has a family atmosphere. The staff brought the sunshine to my dad and greatly improved his mental health. We have been so lucky to be part of the Lime Tree community and feel that we found the very best care home in the area. My dad deserved the best and we cannot fault any aspect of the care that he was given.
Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care HomeThank you for sharing such a heartfelt tribute. It was a real privilege to support your dad and be part of your family's journey. We're so pleased Lime Tree Court felt like a welcoming, family place and that the care and kindness shown made such a positive difference.
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Review of

The Laurels Residential and Nursing Home

from Bernie G (Son of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited this care home on numerous occassions, I have found the staff to be very helpful, friendly and courteous. If I have had any concerns about my father they have been resolved in a very efficient manner.
Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing HomeThank you for taking the time to share your experience. We're delighted to hear that our team have been helpful, friendly and courteous, and that any concerns were addressed efficiently. Knowing families feel listened to and supported means a great deal to us.
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Review of

Dalby Court Residential Care Home

from Kenneth H (Brother-in-law of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Speaking for all my family I think the care and support that my brother-in-law David received during his stay and during his sad passing we would like to say a big thank you to all the management and staff. We couldn't have received any better care and love anywhere.
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for sharing such touching feedback. We're honoured to have supported your family during such a difficult time, and it means a great deal to know the care, kindness and compassion shown brought comfort. Your words will be shared with the whole team.
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Review of

Dalby Court Residential Care Home

from K H (Nephew of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was discharged from hospital to Dalby Court 3 years ago quite poorly but with the support and encouragement of the staff he quickly settled spent over 3 happy years at Dalby Court. Myself and my family have always been welcomed warmly by the staff at the home and felt part of the family. I
have nothing but praise and admiration for the work that is done at Dalby Court and on behalf of my family, thank you .
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for sharing such lovely feedback. It means a great deal to hear how your uncle settled so well and enjoyed three happy years with us. Knowing your family always felt welcomed and part of our community truly reflects the warmth and dedication of our team.
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Review of

Peel Gardens Residential and Nursing Home

from C D (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall I am happy with the care my mother receives from Peel Gardens. She has been in the home for nearly 6 years. Staff are always helpful, caring and informative. They treat my mother with the dignity she deserves. Although I have nothing to compare this home with because she was admitted during
covid. I can only go off how my mother appears. She was in a poor state physically and mentally upon arrival. She now appears content and generally looks well cared for. If I have any issues they are dealt with appropriately.
Reply from Jacob Hardie, Design and Marketing Assistant at Peel Gardens Residential and Nursing HomeThank you for sharing such thoughtful feedback. We're pleased to hear your mother feels content and well cared for, and that our team continue to treat her with the dignity she deserves. It's encouraging to know the progress she has made over the years and that any concerns are addressed appropriately.
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Review of

Lammas House Residential Care Home

from Jean P (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has had a 3 month respite stay whilst we have been carrying out extensive work on her house to adapt it to her future needs.
Whilst she was a little nervous before going to stay I have to say I am very pleased about how much she had enjoyed her time there. She has made friends with both staff and
residents and has enjoyed exceptional care.
The staff are kind and sussed out her needs very quickly. They helped her socialise and have ensured she enjoys activities. She has enjoyed the food and I am sure will visit the friends she has made when she leaves.
Reply from Jacob Hardie, Design and Marketing Assistant at Lammas House Residential Care HomeThank you for sharing such thoughtful feedback. We are delighted to hear how comfortable your mum felt during her respite stay and how quickly she settled in. It is wonderful to know she built friendships, enjoyed activities and meals, and felt so well supported by our caring team.
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Review of

Upton Dene Residential and Nursing Home

from Jane S (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was taken seriously ill in April and was rushed to hospital. The staff at Upton Dene supported us throughout, helped liaise with hospital staff to make sure mums needs were addressed and in place on her return and mum was genuinely welcomed back with huge smiles and relief. The care given to
us as a family and my mum in particular was superb, as always.
Reply from Jacob Hardie, Design and Marketing Assistant at Upton Dene Residential and Nursing HomeThank you for sharing such heartfelt feedback. We're so pleased to hear how our team supported your mum and your family during a very worrying time, liaising closely with the hospital and ensuring everything was ready for her return. Knowing she felt genuinely welcomed back means a great deal.
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Review of

Dalby Court Residential Care Home

from Paul W (Relative of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We did a lot of research choosing the right care home for a family member. Dalby Court was the chosen one and we hoped that a room would be available. The first time we left him there he looked a little bit confused. The next morning we went to visit him and we felt that this is his home. Within a few
weeks his health and well-being have improved, he is happy and content. You are always welcomed cheerfully and politely. The staff and management are caring and very friendly. The building and grounds are kept up to a high standard and there is a daily programme of activities. The food and menus are excellent.
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for sharing such thoughtful feedback. We're so pleased to hear your loved one has settled so well and now feels truly at home. Knowing his wellbeing has improved and that you value the warm welcome, caring team, activities and excellent food means a great deal to us.
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Review of

Dalby Court Residential Care Home

from Angela D (Relative of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first contact with Dalby Court was on the phone and it was so friendly, professional and informative. That phone contact assured me that it was a caring care home and encouraged the initial visit. From the moment we walked through the door and were greeted, we got the feeling of warmth. Each staff
member showed kindness, smiles, compassion and genuine interest. We were shown around the full home, absolutely everything felt good. The home was clean, the residents looked happy and looked after, TVs were on, music, it was very homely, hence we chose Dalby Court. Our family member settled in straightaway and that became his safe, happy home.
Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care HomeThank you for taking the time to share such thoughtful feedback. We're delighted to hear how welcomed and reassured you felt from your very first contact, and that the warm, homely atmosphere helped your family member feel safe and happy. It means a great deal to know our care made such a positive difference.
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Review of

St Martin's Residential and Nursing Home

from Sally T (Relative of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All nurses ,carers and other staff have been very friendly, professional, caring and compassionate to my relative and to myself as a visitor.
Nothing is too much trouble for them. My relative is well looked after and comfortable. The food is very good and the home is very clean.
Thank you for your
excellent care.
Reply from Jacob Hardie, Design and Marketing Assistant at St Martin's Residential and Nursing HomeThank you for taking the time to share such kind feedback. We're delighted to hear that your relative feels comfortable and well cared for, and that the compassion of our team, the quality of the food and the clean, welcoming environment have made a positive difference for you both.
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Review of

Haven Residential Care Home

from Richard W (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic support when moving Jill in which was a difficult time as Jill has dementia. The staff were wonderful, Reena, Anna and the team have made Jill feel welcome and she is very happy here. We have had great support when difficulties arose, not sleeping in bed, pressures sores, water retention have
all been addressed and resolved. Even welcome visits from our Cockerpoos (Harvey).


Thank you

Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care HomeThank you for sharing such kind feedback. We're delighted to hear your loved one feels happy and supported, and that our team were able to provide reassurance, comfort and a warm welcome during a difficult transition.
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Review of

St Martin's Residential and Nursing Home

from Kensa T (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the wonderful care and nursing staff at St Martin's enough. The attention, care and compassion all the staff give to my Dad everyday is simply outstanding. Nothing is too much trouble for them and they genuinely care that my Dad is comfortable and happy. They even go above and beyond
to make sure myself and my family when visiting are okay, so that we can spend quality time with Dad now that he is under palliative care. I will forever be thankful to all the staff here for all they have done for my Dad and my family.
Reply from Jacob Hardie, Design and Marketing Assistant at St Martin's Residential and Nursing HomeThank you for sharing such moving feedback. We're truly heartened to hear how supported your Dad and your family feel, and that the care, compassion and dedication of the team are making this time as comfortable and meaningful as possible.
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Review of

Lammas House Residential Care Home

from Dave B (Nephew of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved into Lammas House in February 2020 immediately prior to the Covid 19 restrictions coming into place. We do not live locally and our aunt has no other relatives to care for her so it was literally a lifesaver for her.
She has lived there since very contentedly and the care she has received
has been first class. The staff are wonderful and contact us immediately if there is any need to do so which gives us great peace of mind.
The home itself is maintained impeccably and the thought that goes into the activities for the residents is fantastic.
Our heartfelt thanks go out to all of the wonderful staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Lammas House Residential Care HomeThank you for sharing such thoughtful feedback. We are so pleased to hear your aunt has felt safe, supported and content, especially during such a challenging time. Knowing our team's communication, high standards and engaging activities have given you peace of mind means a great deal to us.
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Review of

Shaftesbury House Residential Care Home

from Ify V (Wife of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My care home experience was positive with supportive staff and a steady routine and a friendly environment that helped me feel comfortable and settled over time . The staff was were kind and hardworking although they often seemed busy ,which sometimes limited the time they could spend with each resident
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury House Residential Care HomeThank you for sharing your experience. We're delighted to hear that you felt comfortable and settled, and that the supportive team, steady routine and friendly atmosphere helped make your time with us a positive one. It's encouraging to know our care and environment made a real difference.
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Review of

Lammas House Residential Care Home

from Fiona J (Daughter-in-law of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From Initial enquiry at company main number to Lammas house management we have had a great 1st impression. We had very speedy arrangement to look around and answer all our questions. After home assessment we were offered a place for my mother in law . The staff in home are all very welcoming and her
Key worker is lovely. The range of activities is varied and quite inclusive. The Handyman Shane was amazing and on hand instantly as we got room ready for my Mother on law and hung all her pictures. By the the time ( 2hrs ) we bought my MIL to her room it looked very homely . She is a very independent lady and at 93 still likes to keep some level of independence but staff on hand to offer assistance which she really does require now . Food is excellent from what ive seen and chef communicates with residents and I hear him telling them what he cooked for them
There is regular Tea and cake rounds and always offer a cuppa to visitors too. Ran out of words! Only downside is not a good bed
Reply from Jacob Hardie, Design and Marketing Assistant at Lammas House Residential Care HomeThank you for sharing such lovely feedback. We're delighted to hear your mother in law has felt so welcome and supported, with her independence respected and a warm, homely environment from day one. It's wonderful to know the activities, food and overall care have made such a positive impression.
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Awards / Recognitions (12)

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